TS1440 Flashing question mark, cancel, apple, and folder symbol.

My computer has been acting weird for the longest time, I used to have a done of room on it and one day it disappeared. So I started deleting stuff off of it, big apps and what not so I could have more space, I would gain little bit of space but then a second later it goes back to "Zero KG" so I'm thinking I should restart my computer.. So I turn it off, then turn it on, and flashing symbols come up. After multiple times of turning it on and off, I put in my startup disk, but I can't get past the choosing the start up disk because it says I have zero KG on the disk.. So I take the disc out and it goes back to the flashing question mark/apple/folder symbol..

Hello,
Try holding the Option key at startup to see if you can boot off the Install Disc to repair the drive, or the c key.
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at the top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
We need to clear some really big files off of it, like Movies, or I suspect some huge logs from something going wrong. 0 KB on the drive can ruin many files on there.

Similar Messages

  • Flashing Question Mark & Sad Apple Logo

    I had my Mac for quite some time and everything seem to be going well until yesterday, when I pressed the power key all it showed was a white screen and the apple logo, I had called Tech and they said i was out of warrenty, but informed me that it would best to load the Mac OS X cd when I loaded and reached the select a destination part I saw my hard drive with an explanation point. she stated this was bad and that i would need to compeltely whipe the hard drive which didnt bother me. I went to Disk Utilities and chose my hards drive clicked options and choose to zero all data, also clicked download OS 9 drives. After waiting for about an hr it was completed, and i gave it a volume and went on with the installation i choose the volume and all seemed well. yet, after the computer rebooted and all i saw was a Flashing Question Mark & Sad Apple Logo. not quite sure what this means but checked other threads and followed some of the advised given to repair this, yet for me it doesn't work, as of now i tried erasing all data again but now it seems i can't set a volume. Not 100% percent sure which OS cd i have i will double check and reply later, I have a powerbook G4. any help would be great.
      Mac OS X (10.4.2)  

    Hi Richard,
    I was hoping you'd respond Thanks to the link to S.M.A.R.T reporter, but things have deteriorated since my last post and now it won't boot up at all.
    I hit the power button, hear the start-up chime, then nothing but eerie silence and a gray screen.
    The lack of noise usually created by a HD spinning up should be obvious that this is indeed a hard drive issue, but I want to make sure I can sound intelligent when throw myself at the guy who replaced the drive.
    I tried booting from a 10.3 install cd (holding down 'c' at startup) to run Disc Utility but it won't even do that. I can hear the cd-rom spinning, reading the disc, but after a while it just gives up. In fact, I think if I listen hard enough, I can hear the faintest sound of mocking laughter....
    Is this painfully, obviously, a hard drive gone bad?
    It's not the end of the world, just very aggravating.

  • TS1440 Flashing question mark when I start the MacBook

    Hello!, I have a MacBook Pro  but there was a flashing question mark when I start the MacBook, it does not go away, I have read the tips on you all site, but I can't find anything, it is for the Mac, not for a MacBook. Can anyone help me please?? Thanks!

    Question (?) Mark, Blinking Folder, or Gray Screen at Startup
    These are related but not identical issues. Their causes are outlined in Intel-based Mac- Startup sequence and error codes, symbols. Solutions may be found in:
    A flashing question mark appears when you start your Mac
    Mac OS X- Gray screen appears during startup
    In most cases the problems may be caused by one or more of these:
    Problem with the computer's PRAM - See Resetting your Mac's PRAM and NVRAM.
    Boot drive's directory has been corrupted - Repair with Disk Utility.
    Critical system files are damaged or deleted - Reinstall OS X.
    The disk drive is physically non-functional - Replace the hard drive.
    Note that the information I have provided is what Apple recommends, If other users suggest different solutions than found here, then be sure what they recommend does not impact on your warranty, if any, or ability to get continuing Apple service.
    Please don't start removing drives or changing cables unless you know what you are doing and have exhausted other non-invasive alternatives outlined here. If you perform any work yourself that is unapproved by Apple, then you will void any warranty you may have and lose all further Apple Support.
    Repair the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    The main difference if you are using Lion or Mountain Lion is that you must first boot from the Recovery HD. Simply boot from the Recovery HD to perform the above.
    Reinstall Snow Leopard Without Erasing The drive
    1. Repair the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    2. Reinstall Snow Leopard
    If the drive is OK then quit DU and return to the installer.  Proceed with reinstalling OS X.  Note that the Snow Leopard installer will not erase your drive or disturb your files.  After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
    Download and install Mac OS X 10.6.8 Update Combo v1.1.
    Reinstalling Lion/Mountain Lion Without Erasing The Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
    Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

  • Flashing Question Mark ?  on small folder icon at start up... nothing else

    I have tried following...
    Start up while holding shift key
    Inserting install CD while holding C key
    Unplugging power cord.
    Pressing reset button while holding Option, R and P keys
    Im still getting flashing ? mark at start up. I tried running Disk Aid Repair and found this..
    Mount Check found serious problems
    Volume Bit Map needs minor repair, 4, 547
    Volume Header needs minor repair 1, 0
    Also when I inserted the Software CD and tried to re-install in kept asking me if I wanted to Initialize disc, but this action would erase the disc, so I choose to cancel. So I don't know how to re-install the software from the CD ??
    There is also a Software Restore CD and a Hardware Test CD, which I have both tried to use, but the Software Restore CD did not actually allow me to click on the " restore" button after choosing from the 3 options.
    When I tried to copy or duplicate or make an alias of the System Folder from the Software Install CD, it said I could not because the Disc Is Locked ? I was hoping the System Folder is the problem and that if I dragged a copy onto the desk top it would be there when I re-started the computer, but I can't et that to happen... So where do I go from here ?
    So far... not a good Christmas. Thanks Eric OS 9.1
    G3 500MHz 20GB CDRW Slot Loading Inidgo, early 2001 with 576 extra ram

    Hi, Eric -
    When I tried to copy or duplicate or make an alias of the System Folder from the Software Install CD, it said I could not because the Disc Is Locked ? I was hoping the System Folder is the problem and that if I dragged a copy onto the desk top it would be there when I re-started the computer, but I can't et that to happen...
    The 'disk is locked' message is referring to the CD itself - since an OS Install (or Restore) CD can not be altered in any way short of destroying it, it is treated by the OS as if it were a locked disk.
    In addition, it would do no good to copy the System Folder from anOS Install or Restore CD to the hard drive - the System Folders on those CDs are specialized, and will work only when on the original media (the CD they are on); they will not be able to boot a Mac when copied to a hard drive.
    More importantly, apparently your hard drive has suffered some kind of damage, as Tom has suggested. This damage has made it unreadable in its present state - hence the offer by the OS or installer on the CD to re-initialize the drive. When the OS recognizes the presence of a drive but can not read it sufficiently to mount it, it assumes it is an un-initialized volume and so offers to do that.
    With luck, it will be a matter of nothing more than directory damage, which Alsoft's DiskWarrior should be able to repair. You should be able to find DiskWarrior at most any outlet which handles Mac software. If you're in or near a large city, there should be several such, perhaps including an Apple Store. If you're in a remote small town (like I am), there may be no outlet close by which carries it.
    You would not be able to use a downloaded version of DiskWarrior - since the machine would need to be booted to a drive other than the one being repaired (usually this means booting to a CD), where would you put DiskWarrior?
    There is also another possible problem with DiskWarrior - the current versions of DiskWarrior, v. 4.x, come on CDs which boot only to OSX. If the firmware on your iMac G3 has not been updated to the current version, then you should not boot your machine to that disk (or to any disk which boots to OSX).
    The solution is to locate an older version of DiskWarrior - ideally v. 2.1 or v. 2.1.1. Those versions noot to OS 9.2.x, and are safe for use on an iMac which has not had its firmware updated.
    Alternatively, if you have a Zip drive available, you can get a copy of DiskWarrior v. 3.x. The 3.x versions of DiskWarrior include a copy of DiskWarrior v. 2.1.1, which can be copied to a Zip disk. You can then boot the iMac to an OS Install CD and run DiskWarrior from the Zip disk. Of course, you would need to use another Mac to copy DiskWarrior to the Zip disk.
    A clarification -
    Does your iMac boot at all to the hard drive? That is, if you wait long enough, does the flashing questionmark eventually disapper and the machine boot to an OS on the hard drive?

  • Screen shows aflashing question mark on a black folder and alternates with a small globe illustration?  What's does this mean?

    MY screen shows a flashing question mark on a dark folder and alternates with a small globe symbol  ---does anyone know what this means?

    How many accounts do you have?
    Regardless,  https://discussions.apple.com/message/25709811#25709811

  • Troublesome Flashing Question Mark

    Yesterday i decided to erase the hardware to do a clean re-install. After i erased everything, i inserted the mac os x install dvd and while it was downloading the os x, it froze and i turn off the laptop and turn it on again. then unfortunately the flashing question mark showed up and now i'm stuck with it. command+R won't work... C key won't work... what can i do now?

    If you've your original installation disc (I'm assuming that this is what you inserted whilst the OS was downloading) insert it again and try booting whilst holding down the option key. If you can boot from that disc, you'll just have to install the older OS and then update accordingly.
    Clinton

  • My Late 2013 iMac with Yosemite 10.10.2 randomly shuts down and displays a grey screen with a flashing question mark folder. According to Disk Utility, my drive is OK. What should I do?

    I've had this problem for a while and I thought it went away. I've looked at all of the other discussions and tried what they suggest, nothing. I preferably don't want to erase everything on here. Is there a way to fix it without having to do that? I also noticed that other people have the screen when they first boot their computer. Mine are in the middle of a college essay or browsing online. I would really like to fix this issue. I haven't even had my iMac for a year yet. Any suggestions?

    Question (?) Mark, Blinking Folder, or Gray Screen at Startup
    These are related but not identical issues. Their causes are outlined in Intel-based Mac- Startup sequence and error codes, symbols. Solutions may be found in:
    A flashing question mark appears when you start your Mac
    Mac OS X- Gray screen appears during startup
    In most cases the problems may be caused by one or more of these:
    a. Problem with the computer's PRAM - See Resetting your Mac's PRAM and NVRAM.
    b. Boot drive's directory has been corrupted - Repair with Disk Utility.
    c. Critical system files are damaged or deleted - Reinstall OS X.
    d. The disk drive is physically non-functional - Replace the hard drive.
    Note that the information I have provided is what Apple recommends, If other users suggest different solutions than found here, then be sure what they recommend does not impact on your warranty, if any, or ability to get continuing Apple service.
    Please don't start removing drives or changing cables unless you know what you are doing and have exhausted other non-invasive alternatives outlined here. If you perform any work yourself that is unapproved by Apple, then you will void any warranty you may have and lose all further Apple Support.
    Repair the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    The main difference if you are using Lion or Mountain Lion is that you must first boot from the Recovery HD. Simply boot from the Recovery HD to perform the above.
    Reinstall Snow Leopard Without Erasing The drive
    1. Repair the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    2. Reinstall Snow Leopard
    If the drive is OK then quit DU and return to the installer.  Proceed with reinstalling OS X.  Note that the Snow Leopard installer will not erase your drive or disturb your files.  After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
    Download and install Mac OS X 10.6.8 Update Combo v1.1.
    Reinstalling Lion/Mountain Lion Without Erasing The Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
    Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

  • TS1440 A flashing question mark appeared when I started my MacBook Pro, I've tried all the suggestions and nothing has worked. How can I back up my current files so I can reinstall Mavericks?

    I recently did a manual reboot after my MacBook Pro had frozen, and instead of the usual Apple and loading icon, it gave me the flashing question mark on a folder, which I've never encountered before. I looked up some possible reasons on my PC, and after reading that there's a problem with my HD I tried looking up how to back up my files so that I can do a clean reinstall of Yosemite (latest ver.). However, I've never used anything like Time Machine or anything else that could back up all my files, so it didn't sound like I could do anything about that at this point. I've also tried going into Disk Utility and attempting to repair the disk image. There was only 2 available, disk0 and the base system. I verified the base system, and told me there was nothing wrong (it didn't give me the option to repair anything either, on both available options). I don't think this is the right thing though, since my drive was called MacBook Pro HD. So basically this is the point I'm at now. Is there anything I can do that will repair my HD without erasing all my files?

    I've tried all the suggestions and nothing has worked.
    I verified the base system, and told me there was nothing wrong
    Hold the option key on boot to see if you can select your Macintosh HD.
    A flashing question mark or globe appears when you start your Mac - Apple Support
    You can boot into Recovery and re-install the OS X on top of what you have.  It will preserve your user data.
    command R on boot.
    Recovery  http://support.apple.com/kb/HT4718

  • Hard disk in mums macbook failed, bought a new one, formatted it first. Have tried starting it with every possible key and I either get flashing question mark folder or a cursor.

    Hard disk in mums macbook failed, bought a new one, used sata adapter cable to format it for mac first. Connected it and have tried starting it with every possible key combination and I either get flashing question mark folder or a cursor. A disk is stuck in it so I can't boot from OSX, and yes I have tried every option of starting to try and eject disk but none work. HELP ME!

    Five ways to eject a stuck CD or DVD from the optical drive
    Ejecting the stuck disc can usually be done in one of the following ways:
      1. Restart the computer and after the chime press and hold down the
          left mouse button until the disc ejects.
      2. Press the Eject button on your keyboard.
      3. Click on the Eject button in the menubar.
      4. Press COMMAND-E.
      5. If none of the above work try this: Open the Terminal application in
          your Utilities folder. At the prompt enter or paste the following:
            /usr/bin/drutil eject
    If this fails then try this:
    Boot the computer into Single-user Mode. At the prompt enter the same command as used above. To restart the computer enter "reboot" at the prompt without quotes.
    If you have a 2010 MBP or later, then you can use Internet Recovery. Start by rebooting the computer. At the chime press and hold down the COMMAND-OPTION-R keys until a Globe appears in the upper part of the screen. This process can take upwards of 15 minutes to get connected to the Apple network servers. You should eventually see the utility screen of the Recovery HD. You may now go about the process to install Mountain Lion:
    Install Lion/Mountain Lion on a New HDD/SDD
    Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
    Boot to the Internet Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.
    Partition and Format the hard drive:
    1. Select Disk Utility from the main menu and click on the Continue button.
    2. After DU loads select your external hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
    3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.
    Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Install button. Be sure to select the correct drive to use if you have more than one.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

  • Clicking sound and flashing question mark folder

    This morning I started getting a repetitive clicking sound from the left of the machine. I wasn't using it at the time.
    This stopped, and I tried closing apps: got the spinning beach ball. Let it run for a while, then tried force quit, which didn't work - the "Force Quit" window didn't appear. So, did a power off by pressing the power button.
    At start up got a gray screen, the clicking noise, and then the folder icon with flashing question mark. Tried another start, got the chimes and blue screen and the clicking noise this time, then the gray and question mark.
    My guess is I've got a bad hard drive: should I keep trying to start up so I can try to back up if I get a good start (last backed up a week ago) or is it doing more damage to keep trying?
    Is it worth trying to run Disk First Aid or Tech Tool since it seems to be hardware related?

    If it's clicking, it's probably failing. Try things in Apple doc.#58042 on Flashing? mark.
    If the drive still spins, You could try the free demo of DataRescuell .
    If the demo "sees" your stuff, you can purchase the full version to rescue the bigger files. Don't use the drive, till you get this program, if the demo works. Best chance of recovery. Otherwise Data Rescue companies will charge you a fortune! Everyone needs to have at least one backup of their system.
    Cheers! DALE

  • Flashing Question Mark & Apple Icon in Folder at Startup - HELPPPPPP

    Out of nowhere my computere stopped working! I turn it on and it goes to a blank screen with a folder and a flashing question mark and apple icon. I have no idea what's happening - it's not making any strange sounds but that's all it will do. PLEASE HELP!!!

    It can't find a valid system to start from. The drive or it's directory may be damaged.
    Put the system install disc in the drive and hold down the "c" key while starting. Release it when you see the logo and spinning gear. Once it's started, select Disk Utility from the menu (in the Installer menu in Panther), highlight the drive on the left and click Repair Disk. If it reports errors and repairs, repeat until no errors are reported.
    John

  • I have a PowerMac G4 running ProTools that no longer boots up.  All I get is a file folder on the screen with a flashing question mark in it.  Ran the Utility disk and all systems passed.  Any ideas?

    I have a PowerMac G4 running ProTools that no longer boots up.  All I get is a file folder on the screen with a flashing question mark in it.  Ran the Utility disk and all systems passed.  Any ideas?

    You need to use the computer's install disks to repair the hard drive or install a new OS.
    (58033)

  • At startup I get grey screen and a folder with a flashing question mark.  How do I reset my MacBook Pro to the manufacture defaults?

    At startup I get grey screen and a folder with a flashing question mark.  How do I reset my MacBook Pro to the manufacture defaults?

    Click here and follow the instructions. If the computer originally shipped with Mac OS X 10.6.8 or earlier, when you reach step 5, insert its original disk, restart with the C key held down, use the Disk Utility to erase the internal drive, and install a fresh OS.
    (113954)

  • Boots to flashing question mark folder and disc utility cannot locate internal hard drive

    Bottling my MacBook Pro I end up with a flashing question mark folder. I reboot holding the option key to select discs and there were no options at all. I plug in an Ethernet cable and it shows a internet recovery option. I click and it downloaded a temporary recovery mode. From there I open disc utility but it doesn't find any internal hard drives. I reset the pram and I still get the flashing question mark folder. Thinking it was my internal hard drive that failed I bought and replaced the internal hd with a new one and repeated all the processes and still no internal hard drive was found. I'm stuck with the flashing question mark folder. Therefore I've concluded that it was my MacBook pros internal hard drive CABLE that had failed. Does anyone know of any other possible problems that is causing this for my MacBook Pro or know of any solutions? Or is replacing my internal hd cable the only solution? Please help!

    It was the internal HD cable. I replaced it and now my MacBook Pro works

  • Flashing Question mark Folder and clicking - no start up.

    Dear Mac Users,
    I've already got some info on the above, but my 3.5year old G5 iMac wont get past the flashing question mark folder icon. It can't find the start-up drive. The think the hard drive is dead - if I start up from external HD it's OK and/or Tiger CD - but the mac's HD is nowhere to be seen on any disk utility.
    Just bought Disk Warrior - that wont see the iMac HDrive either - so unless anyone has got a fix, it looks like the thing will be dumped or I get a new HD. Are these easy to buy and fit? It's a Rev A model, (the buzzy first edition). I haven't got all my files backed up, just the key ones, which are now on a new alum iMac. Or I could run it off an external drive (noisy, though).
    I had been moving the G5 around a lot (switched off) before it went belly up - could this be a cause?
    Maybe it'd been feeling left out, with the new 24in installed.
    Hope someone can shed further light.
    Rob
    (PS - anyone want buy my Disk Warrior?)

    Your drive is dead, you can look in [macsales.com] or [smalldog.com] for a new new one. The drive isn't too difficult to replace, you can do it yourself, and do get the largest one you can afford, just make sure it's a 3.5" SATA.
    Keep your DiskWarrior, you never know when it'll come in handy.

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