TS1440 my Mac OS X disk doesn't appear when I open the utility at step5.

I'm having the same problem, which I start-up my mac with the flashing question mark, but when I open the disk utility I don't have the Mac OS disk. I've only dvd-rom and "media" to choose. What can I do... thanks.

See if it'll boot up in Target mode at all... holding t key at bootup, it generally wont if a dead drive, but a good sign if it does.
Which exact iMac?
If you don't know the model, find the Serial# & use it on one of these sites, but don't post the Serial# here...
http://www.chipmunk.nl/klantenservice/applemodel.html
http://www.appleserialnumberinfo.com/Desktop/index.php
How to find the serial number of your Apple hardware product...
http://support.apple.com/kb/HT1349
sorry I'm so frustrated...
I completely understand.

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