TS1441 Ipod nano white screen brand new

Just bought a 7th Generation Ipod nano and tried to plug it in and load music on it. When it was done syncing it said ok to disconnect so I did so.
After I unplugged it, there was a white screen that had a lock symbol in the top left corner and it wouldnt do anything. I reset it by holding in the center button and top button. Once it reset it said connect to Itunes to restore. I plugged it into my computer and the white screen came back and says do not disconnect. Not sure where to go from here. I have the latest version of Itunes downloaded and when I plug the Ipod in nothing connects or shows up in my itunes for it.

DId you ever get the chance to restore it? that would most likley fix your problem. This is a defect most likley so i suggest going to the link to solve your problem.http://www.apple.com/retail/
Sorry about that being a downer since its brand new.

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IPod nano 7th gen (brand new) doesn't recognize Headphones

I have a brand new iPod nano (7th gen), and it doesn't detect when headphones are plugged in. I have read that the problem can ocurr because the headphones are not correctly inserted or that the headphone jack has dust inside. As i always do on a regular basis with mp3 devices, i cleaned out the jack to be sure
This is what happens:
When music is not playing i hear a crackle pop sound every 2 seconds or so. My headphones are perfectly fine and work with my Samsung galaxy s4 and my old iPod touch, and my brothers iPhone. Just don't work with iPod nano. I have 3 pairs of headphones all which do not work but I do not have the original headphones. they are so uncomfortable and seems unfair to me that apple would have a one size fits al headphone that only works with the device. I do not intend on switching.
When I play a song, and then press the sleep/wake button to turn off the display, the music stops. Or if I let the music play, it stops when the screen times out and turns off. These two things occur because the iPod "thinks" that there are no headphones inserted.
When I try to activate the FM radio, the radio won't start because it says that there is no radio signal (which occurs when no headphones are connected).
Needless to say, the microphone and volume controls of the iPhone headset, don´t work at all (they even work on the iPod shuffle!).. and because of this, no voice recording for me!
I have also restored the device in iTunes, and updated with no luck.....
Thanks in advance for any useful answer!
iPod nano

First, make sure the headphones plug is completely inserted into the nano's headphones jack. It should "click" into place. The fit may be tighter than expected, especially when new. There is a sensor in there, and if the plug is not completely inserted, you may get some sound, but the nano will not "sense" the headphones.
If that is not the problem, you should have the nano looked at under warranty. It should work with any standard headphones. If there is an Apple Store nearby, you can make a reservation at the store's Genius Bar and take it there.

IPod Nano white screen of death - RESURRECTED! :D

Alright, here's the deal...A friend of mine has a new iPod Nano and gave it to me because it had stopped working, and was hoping it was worth something to recover. Sorry about the long story!
It _wouldn't_ turn on. But, when connecting it to the computer via the USB dock cable, it comes on for a few seconds on a grey-whitish screen. Then turns back off, reboots, and tries again. Step 1 step 2. Nothing.
Although, 'Diagnostics mode' or whatnot it is, does work however. It would still be a faint grey screen, but whiter and more vibrant, as if it's saying "Hey, I'm alive! I'm alive!!!" and I can go through settings and make it (sometimes) change colors, and reboot the iPod.
I was thinking since iTunes never recognized it (It was plugged in the whole time) that I would drown in just for the sake of it.
Well, 3 hours later after attempting to kill the poor thing, it... resurrected itself.
I'm serious, it really seems to have unbelievably done it. When turning it on, I get 2 beeps, but no restart loop, the LCD stays on the white screen though, BUT, here's the good thing.
NOW, I hear the system 'click' sounds when using the buttons and such that it's going through the menu, good news so far! It seems like it because after the 'boot' sequence (it appears to boot very fast, strangely).
The good thing is (kinda) https://discussions.apple.com/thread/1517571?start=0&tstart=0 ... So I suspect that somehow, this method of submerging it under water, letting it dry, blowdrying it, and then leaving it in the heat, somehow restored the SD chip inside of it... possibly only for now... I'm going to use this moment to hopefully get all data off the device, and see for one last time if it's fully restorable...
I have the power! Ok, so I hooked it up to the wall charger (just put the wall connector on the USB cord) and it now beeps two times, and after about 30 seconds or so, I get to the main menu, screen still white, but I can certainly hear the click letting me know I'm 'navigating' the iPod. It doesn't appear to have any music on it, or maybe it does, but I need to connect some earphones first. Or, it supposed to be display the 'sad iPod' icon, but I just don't see it, therefor, I'm blind as to the status of it.
I likely guess it's the battery, since every time I disconnect it, it goes dead. Yep, just looked back, still on. Yep, still menu clicking. Yep, I can start it with no problems now. Any clue what I can try to do to resolve this? Obviously it's turning on, and it seems to be doing something, it boots, (apparently) so that's a good sign.
Please, is there any hope at all in this iPod? At all?
AND, IT JUST BEEPED 2 TIMES AGAIN! And I was just typing... why did it do this? (Funny thing is, how it still works!) Is that really the menu button clicking? That would explain it, I mean it only plays the menu clicking sound AFTER about 30 seconds of it 'booting' to the iPod firmware, so it obviously has some sort of life to it. If I hook up my earphones... Holy Mac! I hear music! It's alive!!! It's alive!!! Oh my man!!! Yes!
It has hope, in a way!
Atleast, I hope, but it works! Freaking amazing! Jamming to some awesome beats right now, some cool hip hop, sound quality you ask? Great, actually! I don't know how, don't want to know, but it seems trying to kill this iPod actually resulted in it being resurrected? How? Who knows! This is awesome! iPod truly CAN have 2 lives, I guess!
Cool stuff, I swear on that! My favorite song was on here too!
How to adjust the volume on the iPod Nano? I don't care, it's playing at full volume, and it's awesome!
The sad thing is, it still has the white screen of death, and the battery is apparently fried still (or needs a good 24-hour charging).
This iPod has been sitting dead as a dud in the storage room for a good 1 year or so, unused. And now it came back to life in a flash. Unbelievable.
I love you Apple.

Your problem was moisture. It was wet inside and sitting around for a year let it all dry up.
If you get this kind of thing happening, speed the process up by putting the iPod into a zip lock baggie with a dessicant (you know those little silica pouches) or even some rice to absorb the moisture. Let it sit for a few days and it should dry it all out.
i

IPod nano 6th gen (brand new) doesn't recognize when headphones are plugged in

I have a brand new iPod nano (6th gen), and it doesn't detect when headphones are plugged in. I have read that the problem can ocurr because the headphones are not correctly inserted (which is not the case.. i'm absolutely sure about this) or that the headphone jack has dust inside (which is also not the case, since it is brand new).
This is what happens:
When i play a song, and then press the sleep/wake button to turn off the display, the music stops. Or if i let the music play, it stops when the screen times out and turns off. These two things occur because the ipod "thinks" that there are no headphones inserted.
When i try to activate the FM radio, the radio won't start because it says that there is no radio signal (which occurs when no headphones are connected).
Needless to say, the microphone and volume controls of the iphone headset, don´t work at all (they even work on the ipod shuffle!).. and because of this, no voice recording for me!
It's a shame, because the FM radio is completely useless, and music playing only works by activating the "double click to play" option in the settings menu.. but it is somewhat cumbersome the process of "play music - turn off the screen - double click to resume playing" every time I select a song.
The headphone detection has only worked randomly when the ipod is connected to the computer, but i haven't been able to figure out under what conditions this occurs. I have read about this issue, and I only would like to know if this is a firmware bug of the 1.2 version. I tried unsuccesfully to downgrade the firmware to the 1.1 version (maybe because the ipod shipped with the 1.2 version).
I have also restored the device in itunes, with no luck.....
Thanks in advance for any useful answer!

Thanks for your answer...
The headphones that i'm using, are the ones that were included with the iphone 4 (so, they are original).. however this shouldn't be a problem, as the ipod should work fine with whatever headphones i choose to use (sound quality will vary, of course).
The ipod does the same with the headphones that were included in the box, and with every pair of headphones i have used to test, so i'm certain that the ipod has an issue.
I hope that the picture is clear enough.. here you can see that the headphones are fully inserted, and the ipod is not recognizing them.

Ipod nano white screen and not turning off

hi I bought a new mini pioneer stereo/dvd and put my ipod nano on it yesterday.. no probs it played.... but today i put it on the dock and all that it showed on the screen was a white screen with "ok to disconnect" on it... I took it off and now it is still a white screen adn flashing "Do not disconnect" I'm freaking out because I am not technically minded and my brother spent hours putting music on it for me
It is not turning off at all
eek
Thanks to anyone with time to help me

Hi
It seems to be ok now... I had to go out and it ran out of battery, when I switched it back on it appears to be fine.
If it happens again (hoping that it doesn't!) and i do the reset.. will that remove all the music that's on there?
Sorry for the ignorance
Thank you for the answer

IPod Nano white screen (frozen)

I have an iPod Nano (3rd Gen), and a few days ago, on turning it on, the screen was white (no Apple logo, or info). I have tried resetting AND just restored it. It shows up ok in iTunes, and I can even add music to it but the screen is still white / blank!
What's the fix for this? Any help is much appreciated.
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What happened to me was that I put my ipod nano the video one on recharged and when it finished i took it out and it still had the screen saying connected and eject before disconnecting. What do I do to get rid of that and get my Ipod working back to normal?

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My ipod is now just a white screen

Hello Lpool1,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iPod nano (6th generation): Hardware troubleshooting
http://support.apple.com/kb/ts3474
Display shows a white screen
Try putting the iPod into disk mode:
Reset the device (press the Sleep and Volume Down buttons simultaneously until the display turns black—about eight seconds).
When the display turns black, hold down the Volume Down and Volume Up buttons simultaneously until the device enters Disk mode.
While the device is in disk mode, sync it to iTunes and try to restore.
Best of luck,
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Ipod nano: white screen and beeping twice

I have an ipod nano 4th or 5th generation. When I try to turn it on, it displays a white screen and beeps twice. I have tried the basic things: toggling the lock switch, holding down select and menu buttons simultaneously, doing that and then holding down the play and select simultaneously. Even restored it. Updated all of my itunes software. Still broken. What next?

Hi
It seems to be ok now... I had to go out and it ran out of battery, when I switched it back on it appears to be fine.
If it happens again (hoping that it doesn't!) and i do the reset.. will that remove all the music that's on there?
Sorry for the ignorance
Thank you for the answer

Ipod nano, white screen of death

my ipod nano4gb went to a white screen, still plays and i can update, but only a white screen, makes playback by menu memory a bit challenging. any event, went to Man Beach apple store for repair, booked a genius, spoke with buddy and a replacement is ready for pick up. three days total delivery, 90 minutes wait for the genius. Great Job Apple! Wow!
also, on a separate note, while waiting for the genius, i was continually amazed by the level of customer enthusiasm in the store, even the genius bar is a "stroke of genius" by apple marketing. direct customer interaction, peripheral customer involvement, all genius's well trained and communicative. it was an "experience" that i spoke glowingly about to my friends and colleagues about for several days.
great apple experience!
(no, I don't work for apple. just an honest observation from a marketing manager for a less glamorous product line... marketing envy....;)

Yeah the same thing just happened to me on saturday. It doesn't look like the screens cracked or broken at all. it's just a white screen. I could still play music and update and all. Screen jus makes it hard to navigate. I contacted yesterday apple and they're sending me a box to ship to them so they can check it out. Not sure if they'll fix it though.
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3rd generation iPod nano white screen

I have my iPod plugged into the computer and the screen is all white. Now my iTunes is still reading the device with all the music on it. I do not want to lose my music because I know I can simply restore it and have this problem go away but I never moved my music the proper way onto the device. Is there any way to fix this without hitting that awful button?

You could try holding the middle button and menu button at the same time until the phone restarts. That might fix it.

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Ever heard of Google?
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Have you double check to make sure VoiceOver and other accessibility features have not been turned on? See this article for more information and assistance.
iPod nano (6th generation): How to use VoiceOver
B-rock

How do i move ipod nano content to a new Windows computer? My old computer died and when i try to sync to itunes on my new Windows computer, it says it will erase what's on the ipod. I can't seem to de-authorize the old computer (it's been recycled).

Hi, I'm an ipod newbie, and unsure of what product i have-i believe it's an ipod nano, but can't seem to find any info on itunes that will identify my product.
how do i move ipod nano music to a new Windows 7 computer? My old computer died and when i try to sync to itunes on my new Windows computer, it says it will erase what's on the ipod. I can't seem to de-authorize the old computer (it's been recycled). Does this mean I have to start all over and read in my CD's into itunes? seems very inflexible/inelegant...
thanks for your help, sorry if this question has already been answered before!

Is there no ANSWER TO THIS PROBLEM?

One of the episodes that i had on my IPOD NANO 8GB was removed off when i put a new episode of that tv show that i bought and put it on my IPOD NANO 8GB. How do i get the first episode that i bought back on my Ipod Nano 8GB with the new episode on it?

I had an episode of a tv show series on my IPOD NANO 8GB. I just bought a new episode of the tv show and I went to put it on my IPOD NANO 8GB and it removed the first episode off my IPOD NANO 8GB. Now, all I have is the new episode of the tv show on my ipod and I can't get the other back on there. How do I get the other episode that I had on there first back on to my IPOD NANO 8GB with the new episode on my ipod? Please Help Soon.

Hello Lisa,
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I cannot get my 1st generation iPod Nano to sync my new downloads from itunes on my macbook air. Is this possible or not?

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Are you noticed that there are replacement program for iPod Nano 1st gen?
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TS1441 Ipod nano white screen brand new

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