TS1447 Apple TV (1st Gen) Won't Sync

I'm running OSX 10.8.4, and iTunes 11.0.4(4). My 1st Gen Apple TV recently stopped syncing. It says to check the firewall settings, but incoming connections are permitted and it fails to sync even w/ the firewall off. Any ideas?

I would try to connect it by ethernet to see if that fix it
and I would consider to unpair it in the appletv's settings and set it up again causing a full sync

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Ipod touch 1st gen won't sync calendar with mobile me

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upgraded the mobile me as requested by apple, now my calendar in my ipod touch (1st gen) won't sync with the calendar in my mobile me... connected ipod touch to the imac (newest quad-core i5) and it has the most updated os 3.1.3... help please!!!

Your iPod touch doesn't support the new MobileMe calendar system. I found this information here:
http://support.apple.com/kb/HT4264

Apple tv 1st gen starts to sync then freezes up

wanted to add somemore christmas tunes to my 1st gen. apple tv.would not let me sync.did everything the set-up shows.apple support said to reset atv back to factory settings.I would loose content (14,000 songs)but could sync them over again.Now everytime I try to sync itunes to atv it does 50 to 400 songs and seems to freeze up.Sync wheel still spinning but stays on same song.Tech support wants $40.00 for one time shot to talk to them.Can get used atv2 on ebay for $60.00.Not that I would ever buy another apple product ever again with such crap customer survice.Any one have any Ideas? Tried to sync both with auto and custom with same results. Jeff (greytdog)

If you want more space or take certain things off then just manualy select what you want on it. I just check the shows I want on it the when I want them off I uncheck them and then resync he ATv to get them off etc.. Easy as pie....pi !
As for the purchased items not going away, scroll down to make sure that playlist is not checked on the computer under movies or shows etc...

I replaced my HD in my iMac, now my Apple TV (1 gen) won't sync with iTunes, I turned on sharing on iTunes now iTunes wants to stream everything to my Apple TV. I can not longer manually run sync in iTunes?

I replaced my HD in my iMac, now my Apple TV (gen 1) won't sync with iTunes, it does not even show up in the device section of iTunes. I turned on sharing in iTunes now my Apple TV shows up in iTunes device section and when I click on it iTunes shows me a streaming sync page as if my Apple TV were a gen 2 unit. ITunes wants to stream everything to my Apple TV. I no longer can manually sync my iTunes with my Apple TV. In the Apple TV menu when I select computers Apple TV shows me my old hard drive with a lock next to it, when I click on it I get a warning that if I continue I will erase the entire Apple TV. Do I need to erase the AppleTV and start from an emty Apple TV HD?

you have to go to your atv's settings and remove the sync setup with the in the atvs eyes "old" computer
before you can add the "new" computer as a sync computer
an atv can only be set to sync with 1 and it don't know the "old" computer is not just off

IPod nano (1st Gen) won't sync with iTunes 7

I upgraded iTunes to latest version and now when I connect my Nano it does not sync the music. I have 382 tunes on my Nano and it loaded only 25 into the Library - this were all Music Store purchases strangely.
Any ideas? I'm on XP by they way
iPod Nano 1st generation Windows XP

i say that even tho itunes 7 fixed holes in 6 its still totaly CRAP comapared to 5. and ya it half makes sense to put out a new itunes along with a new ipod gen. but still when the millions of ppl with the first gin have so many problems i dont see how apple isnt getting sued for exentialy sabotoging milions of peoples ipod. i mean when u pay at least $200 for something i would think it sould last more then8 months and not only am i having the itunes problems with sync but according to the guy that reinstalled windows on my laptop its itunes that made it crash and i found an article that thousands of other people had the same thing happen so if thats true thats around $500 ($200 for ipod and $300 for windows pro install cd) apple took from me

Apple TV (1st Gen) not fully syncing with iTunes 10.4

Today i discovered that after syncing my Apple TV with iTunes 10.4 after a few weeks nearly all music and movie files have vanished from ATV.
ATV has the actual firmware and was working fine till last iTunes update.
Syncing shows up about 60 music files ... instead of >10K
I have tried to delete the computer from ATV which erased all files and re-connected ATV with the controlling computer, no change.
All other devices like iPad and iPhone are still synced with all files.
Internet Access from ATV works fine, playback of all synced files works fine .... but ATV simply does not sync all files.
Any ideas ?

Yep. I am sure
I have also marked all files, rebooted Mac and ATV, nothing.

Apple TV (1st Gen) won't startup - corrupt display

Hi
When I power on my Apple TV it takes a long time to boot.
When it does I can see the Apple Logo for a while and here the startup sound.
After that the screen becomes very corrupted and you cannot see any menus or anything that resembles images and text.
Is this a hardware problem?

Hi
Tried this. No change - orange LED continually flashes.
Prior to this problem it had spent 3 months in storage and on a ship from Indonesia to Australia.
Is it likely something came loose in transit do you think?

New iTunes videos won't sync with Apple TV (1st Gen)

I have two Apple TVs (1st Gen) that have been working wonderfully. I've had no problem in the past downloading videos from iTunes even as recently as a month or two ago. However, after upgrading both my OS (10.8.2) and my iTunes (10.7) my most recent download (a series subscription) won't sync. I'm ruling out a problem with the Apple TVs specifically as it is happening with both. The message I'm getting is "[SHOW] could not be copied to Apple TV because it cannot be played on this Apple TV". This is the same message I get whether trying to sync the HD (720) or SD version. Thoughts?

You can re-download SD content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer, uncheck the preference to download HD in the bottom right corner.

Movie content will not sync with Apple TV (1st Gen)

I have some iTunes purchased movies which refuse to be sync'd with my Apple TV (1st Gen). Storage for the ATV is external using FireCore (latest release), and I have added content since this issue began, but the same movies still will not sync.
I have tried syncing as 'Playlists' - my preferred, also ticking the 'boxes' for these items within the 'Movie List' on iTunes, finally selecting 'All Movies' - none work.
My iTunes Library lists 98 items. Apple TV lists 90 items. Both include iTunes Extras
This question/problem is also listed (incorrectly) under Apple TV and Photo's

I am also experiencing major sync issues with my recently purchased Apple TV which will NOT transfer any content (purchased or otherwise) over from my iMac (27" 2.66 GHz Intel i5 Core). I am running iTunes 9.03, and Apple TV OS 3.02.
All content plays on my Apple TV fine and I've had no trouble transferring purchased TV shows back to the iMac.
I was on the phone with Apple support for well over an hour about this yesterday: failed solutions included factory restores and direct iMac-ATV Ethernet connection. They decided that the Apple TV might be defective, so it was returned and exchanged. New Apple TV=same problem.
Incidentally, the first Apple TV was initially synced with a Windows XP machine running iTunes 9.01. No problems with syncing content from the PC.
I spoke with Apple support again this morning: we tried 2 factory restores, but could not get any content to sync from the iMac to ATV.
I also tried to sync from an older iMac G3 (OS X 10.4 and iTunes 9.03) with the same unsuccessful result.
Still waiting for Apple support to call back with more ideas. In the meantime, I've synced the ATV back to iTunes 9.01 running on Windows XP without any problems.
Very frustrating: there must be a major ATV sync issue that affects Macs running iTunes 9.03. I hope that Apple will address the problem and offer a fix.

ITunes looses photo sync settings for Apple TV (1st gen.)

Since the update to the new Photo app on my Mac, iTunes forgets the photo sync settings for my Apple TV (1st. generation, 160 GB HDD).
Every time I open the photo section of the Apple TV sync settings, all the options are turned off. Then I mark a couple of albums and sync the Apple TV >> all album appear on the Apple TV.
But after closing and re-opening iTunes in the photo settings everything is unmarked again. So on every following sync the photos on the Apple TV are easily erased :-( Resync them to the Apple TV takes hours (>30'000 photos!).
All the other sync settings in iTunes remain intact.
Environment:
- MacBook Pro Retina 15" with the latest SW (Mac OS, iTunes, Photo App, etc.)
- Apple TV 1st gen 160 GB HDD

Restarting iTunes resolves the issue in the majority of cases, if it doesn't my second guess would be your security software.
What really seems strange here is that there have been no updates since well before Xmas, so after initially setting it up, the first update would have brought you right up to the most recent (and indeed the very last) .
Agh, how silly of me, I see it's iTunes you have updated.
If that's about all you've changed, you might want to try reinstalling iTunes and bonjour.
Message was edited by: Winston Churchill

TS1453 after itunes upgraded to latest 11.0.2.26 apple tv (1st gen)does not show up anywhere in itunes

After Itunes upgraded to latest version 11.0.2.26 Apple TV (1st gen) does not show up anywhere in Itunes

I have the same problem. It was working fine up until the last update for iTunes 11.0.2
Here's the details:
I have an Apple TV - first Gen and up until a couple of weeks ago, was regularly playing sync'd iTunes music and videos through it on a daily basis.
I see other devicess showing up in the "Devices" list in the left panel of iTunes (such as iPad, iPhone, etc.)
AppleTV used to be there consistently, then disappeared upon update to 11.0.2
Apple TV also does not show up in the devices tab under the Preferences window.
I have tried multiple suggestions on the support forum but none have worked.
Apple TV is able to access the network, is on the same network as the iMac with iTunes library connected. Both are connected to network via ethernet cable (not wifi). Both are able to access the internet (apple tv plays movie prieviews and gets updates). Using the Terminal app, I am able to ping the apple TV's IP number from the iMac and get a successful return.
Both have latest software downloads.
I have tried cold-booting the apple TV, resetting the router, and verified in the router device list that both imac and appleTV are listed as active, un-blocked connections.
I don't intend to buy an Apple TV 2nd gen or later (since I bought this one and it's not working now due to software update, what guarantee that a later model won't generate the same problem later.
One last wrinkle, I have a 2 year old and a 5 year old who are jonesing hard for their "dance party" fix.
Have you ever wronged a two year old?
It is NOT pretty.
Help me Apple-wan-kenobi...I can't take the screaming!

Can't move rented movie from itunes to Apple TV (1st gen)

I have rented a movie through iTunes but cannot transfer this to my Apple TV (1st gen). I have tried dragging and dropping the movie into the Apple TV device section on iTunes but it won't allow me to do this. I have tried syncing and this has made no difference. No rental section appears on the Apple TV either. Can anyone suggest what else I should try? I have an Australian iTunes account.

Steve: I know this does not solve your current problem, as it is a strange one, but wht not report the problem download to the itunes store, get a credit then rent it again on your ATV. It might be a slower dl but at least you do not have to wait for a sync as the movie will be erased after you watch it anyway.
Good luck

Movies in my iMac's iTunes do not show up Apple TV(1st Gen)

So frustrated. Movies in my iMac's iTunes do not show up on my Apple TV(1st Gen) in the Shared Movie area. I've done the Media Type fix to "movie." I've re-started and re-booted and changed the Apple TV from ethernet to wireless and re-connected iTunes. Renamed the library. Everything's up to date. Grrr.

I have now restored Factory Settings on the Apple TV. Looked promising until iTunes hangs everytime I tried to enter the podcast page of the sync options. And I get errors that my newest movies, created in Final Cut Pro X with the Share with 720p Apple Devices export settings are not compatible with Apple TV.
Unbelievable.

Apple TV 1st Gen not in iTunes devices or preferences

Not sure how many other people have had this problem, but if you find that your 1st gen Apple TV disappears from iTunes devices and preferences this is what I had to do to get it all back:
In brief I believe this is linked to the email @mac and @me alias's and my inability to keep everything in sync. If this is obvious to you my apologies, but looking at the threads out there I think more than one person has this problem.
I had a 1st & 2nd gen Apple TV, an iMac with Lion, an iPhone 3GS and iPad 1st generation not talking to each other - they had all communicated perfectly well over the last few weeks and months (post and pre Lion upgrade).
A few days ago (after the latest iTunes update 10.4.1 (10)) my 1st Gen Apple TV disappeared from the devices section of iTunes and so after much reading of communities to find an answer (no joy) I decided to remove it from the iTunes Apple TV sync menu in iTunes preferences. I then couldn't get it back and it disappeared from the iTunes menu. Heres how I fixed it:
When Apple changed the mobile me accounts from @mac.com to @me.com I started using both, e.g. [email protected] & [email protected].
My iTunes account on my iMac was set up to my @mac alias but I turned on home sharing with my @me email address.
All my devices listed above were set up for home sharing (except ATV 1st gen) with my @me alias and worked fine until recently
In the last week I have regularly had issues with my 2st generation Apple TV password / email alias not being recognised by the iTunes store.
In addition my iPad, iPhone and iPod touch have also had issues with the remote app with both Apple TV's where they have 'disappeared' from within the remote app.
Today I lost everything on every device.
Here's how I fixed it:
Factory restore Apple TV 1st gen and set up with @mac.com email address details (not my @me email alias)
As above for Apple TV 2nd gen
Turn off computer, iPad, iPhone, BT Home Hub, Netgear Wireless router, unplug Apple TV 1st generation & Apple TV 2nd generation (mains and HDMI).
Go to shop to buy gin and tonic ingredients
Turn on BT home Hub and when completely booted -
Turn on Netgear router and when completely booted (make G&T during this time) -
Turn on computer and launch iTunes
Plug in Apple TV 1st Generation and select general > computers and the 1st option with the infinity logo
Apple TV 1st gen appears in iTunes (phew, drink G&T))
Register Apple TV in iTunes, rename it (to whatever) and thank goodness everything back to normal albeit with long re-syncing (but that's why I bought a seperate wireless router from Netgear in the first place, so not so bad).
modifyed my home sharing account details in iTunes from my @me email to my @mac email alias
Turned on iPad and changed home sharing account from @me to @mac
Apple TV 1st Gen 'appears' when I select add shared library along with iTunes from my iMac on the iPad
turn on iPhone 3Gs and repeat the above (as per iPad) - again everything suddenly worked again
Plug in Apple TV 2nd Gen and changed home sharing, itunes account to my @mac account from my @me account (NB: I was able to see my iMac in the computers menu on the ATV 2nd gen using my @me email alias before changing it)
2nd Gen ATV appears for the first time in a few days back in the remote app.
All back to normal.
Now this may be blindingly obvious to you, but just in case it isn't, I thought I'd write it all down in the hope it helps someone. It may not be the email alias, it may just be resetting everything, but I did try that first before fixing it using the steps above.
Best wishes.

I assumed that by using time machine to import everything onto the new iMac that the new machine was effectively the "old machine". Maybe not. It was set to sync to the old mac, so will try setting up the Apple TV again on it's computers tab.
Still worried that I can't find the "find Apple TV's" option in iTunes prefs though.

Apple TV (1st gen) photos in an Event not in date order

I have synced selected Events from iPhoto to my Apple TV 1st gen with iTunes 11.0.1
The events synced are "merged" events from 2 cameras on a month-by-month basis.
In iPhoto, I have the event sorted by date, but on the Apple TV, the photos are NOT in date order.
How can I get the Apple TV to reflect the choice I make in iPhoto ??

Thanks Winston
DIT-DIT-DIT-DAH

TS1447 Apple TV (1st Gen) Won't Sync

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