TS1459 Can't log onto iTunes

I can't log into my iTunes account to buy music. For some reason. lately, it keeps telling me to enter 'ID' or 'Password' I do it but it keeps asking it over and over. I changed both I changed both 'ID' and 'Passwor' and it still says the same thing. When I tried to create a new account it says it won't let me. I says something about time.
But I was able to log onto this. So, don't know what's wrong. Ended having to buy 3 CDs and 2 movies at the store.
This is very irritating.
If anybody can help, I would appreciate it.
Thanks

Hi, check you are definently connected to the internet and have the right username and password, also try resseting your password, maby there is somone out there who wants your account and is guessing the password so you can't get in.
More info would be appreciated.
Hope this Works for you.

Similar Messages

HT1925 I have upgraded to itunes 11.3.8. My library is showing, however I can't log onto itunes. I have logged in with my apple id, but it doesn't come up. Help?

I have upgraded to itunes 11.3.8. My library is showing, however I can't log onto itunes. I have logged in with my apple id, but it doesn't come up. Help?
When I click on itunes store within itunes, the screen comes up blank. I'm using a macbook pro.

I have the same problem. Unfortunately, the troubleshooting link you added has the first step listed as "Verify that FaceTime is enabled in FaceTime > Preferences" which we (the original poster and I) can't do as our Preferences are greyed out. We can't click on them to verify anything.
In FaceTime itself it's verified my apple id (also double checked via the site) and then it says the email is "verified" but then it freezes and after a minute or so it says "Could not verify the email address. Please check your network connection and try again."
After checking the network connection, it still doesn't work. It's rather frustrating as it all worked fine until about a week or two ago.
Any help would be appreciated.
-H

Can surf the web, but can't log onto itunes. What got changed?

Can surf the web, but can't log onto Itunes Store or anything to do with Itunes online. What setting got changed?

Can surf the web, but can't log onto Itunes Store or anything to do with Itunes online. What setting got changed?

Can't log onto iTunes 'home' button but I 'Search' does work!

Like many I get the "The store may be busy try again" messase when I log onto the iTunes home button. But if I type in a band name into the search box and enter it takes my to that band's album info.
Anyone else experience this? Seems this means the store is working but maybe the iTunes home page is down. Dunno.

I'm having the same problem here in NYC. Called Apple and after waiting for some bangladesh or whatever with a language barrier, I was told they are having problems with their server and to try again later. Hope this helps.

I have my ITunes account on my home Macbook. Can I log onto my ITunes account from a different Windows-based computer?

I have my ITunes account on my home Macbook. Can I log onto my ITunes account from a different Windows-based computer?

Yes, but your iTunes library won't automatically show up on a different computer; putting it there is a separate process.
(122714)

TS3595 After updating my iPad I can't print or log onto iTunes I was able to do both before

After updating my iPad I can't print or log onto iTunes I was able to before

Go to Settings>General>Date and Time>Set Automatically>Off. Set the date one year ahead. Try to update the apps again. If you get an error message, go back to the settings. Correct the date and time (set automatically) then go back and try to update the apps again.
Or try this ...
Settings>Privacy>Location Services>System Services (swipe to the bottom of the page to find this)>Location Based iAds>Off.
Or this ...
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

How can i log onto my ipad when the screen says ipad is disabled log onto itunes. i logged on to itunes but nothing is recognized

Hi,
I had forgotten my password and made many attempts to log on to my Ipad. Finally after remembering the password it was to late to enter it. My screen says "Ipad is disabled, log on to ITunes. I logged onto ITunes and nothing is recognized an I cant find a category for correcting the problem. Any help will be greatly appreciated. Thanks

How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

I've logged onto iTunes, but it's asking me security questions because it's a new device, and I'm getting the answers wrong, but iTunes wants to reset but send the new passwords to my ex partners email address how can I get round this.

I've logged onto iTunes, but it's asking me security questions because it's a new device, and I'm getting the answers wrong, but iTunes wants to reset but send the new passwords to my ex partners email address how can I get round this.

I believe part of the recovery process is you get an e-mail allowing you to reset questions. If that e-mail isn't correct either because your son set it up then you really have no option but to ask Apple again. They are getting strict abotu security and given the number of "My iTunes account got hacked" posts here I can guess why. They have no way of knowing you really are the owner of the account. It's like me going to a policeman and saying, "See that car over there? That is mine, can you open the door for me?" and the police opening it on that basis alone.
Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID? --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
Forgotten security questions - https://discussions.apple.com/message/18402551 and https://discussions.apple.com/message/18625296
More involved forgotten question issues - https://discussions.apple.com/thread/3961813
Kappy 09/2012 post about security questions - https://discussions.apple.com/message/19569468
John Galt's tips (09&11/2012) - https://discussions.apple.com/message/19809294 and https://discussions.apple.com/message/20229239
If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store.

When I log onto itunes it keeps sending me to a blank page, how can I fix this?

Every time I log onto itunes and try to access the homepage- or anypage, it just goes blank! I've tried to shut the program down, refreshing- EVERYTHING!
^^ this is what my page looks like eveytime i try to access I tunes. At the top it shows my last played song and thats it!
please help me!

What happens when you click 'Library' at the top right?

How can I log onto iCloud from my iPad when the option is in grey and therefore not available

How can I log onto iCloud from my iPad when the option is in grey and therefore not available. I deleted my account as it was showing up with an old Id ( I'd changed my email) but now I've done that it won't give me the option of logging back on. Do I have to do this on another device Or computer linked to iTunes first?
THanks

Hi Kate, have you perchance enabled restrictions on your device. (Settings > General > Restrictions)

My iCloud is disabled. I've reset my password numerous times, but that doesn't help. Can someone please tell me how can I log onto my iCloud

My iCloud is disabled. I've reset my password numerous times, but that doesn't help. Can someone please tell me how can I log onto my iCloud

If your ID is disabled, you'll have to contact Apple for assistance, either by going to https://expresslane.apple.com, then click More Produces & Services>Apple ID>iTunes Store, App Store or Mac App Store>Disabled Apple ID, or by contacting the Apple account security team: http://support.apple.com/kb/HT5699.

TS2446 I had to reset my apple ID password now I can't log onto any of my apps, I have done all these steps same msg access disabled , How do I fix this...

I had to reset my apple ID password now I can't log onto any of my apps, I have done all these steps same msg access disabled , How do I fix this...

Hi kmkrodel,
I apologize, I'm a bit unclear on the exact nature of the issue you are describing. If you are having issues accessing iCloud on your Mac or iPad after a change in your Apple ID password, you may find the following article helpful:
iCloud: Account troubleshooting
On the other hand, if you are talking about sharing files from your Mac to specific apps on your iPad via iTunes, then this article may be of more use (Note: When using this function, you will only see apps that support file sharing, not all apps on the device):
iOS: About File Sharing
Regards,
- Brenden

I can't log onto my WiFi with my Touch

I'm using my Touch, AirPort Express and the remote app to control iTunes and play music through my stereo.
I like it but I'm having some problems. For some reason I can't log onto my own wifi with the touch when I have the wireless network secured, even when I type in the networks password. When I have the wireless security disabled it works fine but when I make the wireless connection secure I can't log on.
Does anybody know how I can solve this problem? I love the set up but it does me no good if I'm vulnerable to hackers. What am I doing wrong?
I don't know if it matters but I have a Linksys router.

I have a PC if this helps.

My itouch deleted my photos and videos On it's own. If I log onto Itune will my stuff be there?

Can anyone help me with this problem??

My itouch deleted my photos and videos On it's own.
That's physically impossible.
If I log onto Itune will my stuff be there?
Without knowing the reason why the photos/videos were deleted that question can not be answered.

I can't get onto iTunes store.

I can't get onto iTunes store when I open it from the latest version of the download. It has only started happening with the latest version and it doesn't show anything at all. No error messages or signs or anything. I have even tried reinstalling it and it still doesn't work. Also I have tried searching for something and nothing happens either. It appears as if the status bar across the top is working and when it is supposed to show something it just leaves a blank screen. As well as that it won't let my iPad backup and I have left it on all day to see if it needed a long time but it still doesn't work.
I need help please.

I have the same issue with Itunes. It freezes and will not work after doing the icloud update recently. Here is the temporary solution that i have found.
After opening itunes go to task manager (through Ctrl+Alt+Del) and end the process called "APSDaemon.exe*32". After doing that itunes will start working but if you close it then you will have to restart your computer and redo the process to get it to work again.
If anyone finds a more permanent solution please post it. Thanks,

TS1459 Can't log onto iTunes

Similar Messages

Maybe you are looking for