TS1462 Installing iTunes problem "Could not open key..."

Hey,
I hope somoene can help me with my problem. I receive the following message when it is trying to install iTunes: "Could not open key: UNKWON\Components\DA42BC89BF25F5BD0AF18C3B9B1A1EE8\710D45C7BB12EA347964337EA84F 4A52. Verify that you have sufficient access to key or contact your support personnel"

but once i reached point 7 I noticed that this key is missing and I can't continue.
Doublechecking ... CurrentVersion is missing? (The one shown under Windows in the following screenshot?)

Similar Messages

  • I can not update my version of itunes. When I install the message "Could not open key UNKNOW \ Instaler \ Products \ E84E5F4E55179FC488DCF773E79CCA45 \ SourceList \ Media. Make sure you have sufficient access to that key or contact the support team." Any

    I can not update my version of itunes. When I install the message "Could not open key UNKNOW \ Instaler \ Products \ E84E5F4E55179FC488DCF773E79CCA45 \ SourceList \ Media. Make sure you have sufficient access to that key or contact the support team." Any tips on how to solve this problem?

    If doesn't work try use the instructions below BUT in BOTH folders, first in SourceList and after in the Media.
    Start>Run put regedit and press Ok.
    1. Go to the key: HKEY_CLASSES_ROOT\Installer\Products\9B00314CD581E574FBCE93FE37F2911B\SourceLis t\Media
    2. Right click in Media folder, select Permissions from the menu.
    3. You will see that is no user, on the "Permissions for..." dialog box which appears next, press the "Add.." button and add in the "All"
    4. Back on the first "Permissions for..." dialog box, click on each account in the top-list and make sure each has the "Full Control = Allow" and "Read = Allow" permissions
    5. Click the "Advanced" button and the "Advanced Security Settings" dialog box appears
    6. On the "Permissions tab" enable the checkmark box named "Replace all child object permissions with inheritable permissions from this object", then press the "Apply" button
    7. On the "Owner" tab, highlight the "Administrators" name in the lower listbox, enable the checkmark box called "Replace owner on subcontainers and objects" and press the "Apply Button"

  • Trouble installing updates.  "Could Not Open Key: UNKNOWN\Components\DA42BC89BF25F5BD0AF18C3B9B1A1EE8\7E577B2224C65CF4E801A9E5237 5DB49.  Verify that you have sufficient access to that key, or contact your support personnel."

    I am having trouble installing updates from iTunes.  It used to work flawlessly.  I am having trouble finding an email address where I can contact Apple or iTunes.  I do not want to take the chance that they will charge me for a phone call because I think it is unfair for them to charge me, since I am using THEIR software already.  THEY NEED TO PAY ME!! 
    Here is the error message I receive each time I try to install the updates:
    "Could Not Open Key:
    UNKNOWN\Components\DA42BC89BF25F5BD0AF18C3B9B1A1EE8\7E577B2224C65CF4E801A9E52375 DB49.  Verify that you have sufficient access to that key, or contact your support personnel.”
    If someone would be kind enough to help me, I would greatly appreciate it!!
    THANKS!!!!!!

    I am having trouble installing updates from iTunes.  It used to work flawlessly.  I am having trouble finding an email address where I can contact Apple or iTunes.  I do not want to take the chance that they will charge me for a phone call because I think it is unfair for them to charge me, since I am using THEIR software already.  THEY NEED TO PAY ME!! 
    Here is the error message I receive each time I try to install the updates:
    "Could Not Open Key:
    UNKNOWN\Components\DA42BC89BF25F5BD0AF18C3B9B1A1EE8\7E577B2224C65CF4E801A9E52375 DB49.  Verify that you have sufficient access to that key, or contact your support personnel.”
    If someone would be kind enough to help me, I would greatly appreciate it!!
    THANKS!!!!!!

  • Win 8.1 Pro, iTunes install fails with "could not open key"

    Have tried complete uninstall as required by "Remove and reinstall" Did not work.

    Okay ... although you've got a Windows 8 (rather than a 7 or a Vista), let's try the following user tip:
    "Could not open key: UNKNOWN\Components\[LongStringOfLettersAndNumbers]\[LongStringOfLettersAndNumbe rs]" error messages when installing iTunes for Windows

  • ITunes + QuickTime Could not open key???

    So, I'm trying to install iTunes onto my computer and I'm continually getting this messeage right as it finishes...
    Could not open key:
    HKEYLOCALMACHINE\Software\Classes\QuickTimePlayerLib.QuickTimePlayerApp\CLSID. Verify that you have sufficient access yo that key, or contact your support personnel.
    QuickTime is giving me serious trouble... Can anybody tell me what this message means?
      Windows XP Pro  

    I am having the EXACT same problem! This is what I'm getting.
    Could Not Open Key: HKEYLOCALMACHINE\Software\Classes\QuicktimePlayerLib.QuickTimePlayerApp\CLSID. Verify that you have sufficient access to that key, or contact your support personnel.
    I uninstalled Quick Time and now I have no iTunes. This is trouble.

  • Acrobat Pro won't install: Error 1402: Could not open key on install attempt

    I've been stuck in install hell for the past week. Here's my issue: I have Adobe Creative Suite 3 Design Premium and want to install it on a PC running MS Vista, but when I attempt an install, I cannot install Adobe Acrobat 8.
    Reading the event viewer, I get the following type error:
    Product: Adobe Acrobat 8 Professional -- Error 1402. Could not open key: HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{8AD0743E-113B-4E26-BA21-1E9A71098F41}\InprocSe rver32. System error 5. Verify that you have sufficient access to that key, or contact your support personnel.
    Here's the problem: I'm basically playing whack-a-mole. Each time I go into regedit to change the registry permission for the named folder and attempt to install again, I get a new error saying that the Adobe install software could not open some other key. Each install attempt takes 15-20 min, and I must have done this 20+ times over the past week.
    I've done all the obvious things like uninstalling everything Adobe (including my browsers Flash plug-in), running the CS3Clean software, running Vista in selective start-up, running setup as an administrator, barking at the moon, ect.
    All the affected permission issues some to reside in the CLSID folder, but there is no way for me to set the permissions there and have them apply to all the subfolders without getting some sort of "whatever, we do what we want" error.
    I'm at my wits end here. I've posted this to the Adobe customer support page, and four days after the supposed 25 hour turn-around, I still have yet to hear from Adobe. Any help would certainly be appreciated.

    i suggest a best way to solve this maan,
    follow this,
    create a new administrator user on your xp,
    log off current user n log on to new admin user,
    install yr program,
    and
    log off this admin user n log on to previous user,
    n continue to use yr installed program
    tahts it
    wave
    cihan

  • ITunes 10- "could not open key"

    A while ago, iTunes wanted to upgrade on my computer, so I tried this and it didn't work for some reason. And I don't remember what happened exactly, because it was so long ago and I just kinda forgot about it. Until one day I realized that I don't have iTunes on my computer anymore. So I went to the apple website to download iTunes 10 and it won't download. I've tried redoing it so many times! Uninstalling all apple programs (quicktime, bonjour, mobile me, apple app support etc) and it still won't install! The error message that pops up says:
    Could not open key:
    UNKNOWN\Components\DA42BC89BF25F5BD0AF18C3B9B1A1EE8\b2509927a207264182f8181add55 5d0. Verify that you have sufficient access to that key, or contact your support personnel.
    then i click OK
    then it installs "successfully" but really, when iTunes starts up then i get this message: Apple Application Support was not found. Apple Application support is required to run iTunes Helper. Please uninstall iTunes, then install iTunes again. Error 2.
    GAH! this has consumed so much of my time I'm so angry!!!!!!!!
    then i click okay.

    You could try the method in this post, but be careful as it involves editing the registry, and that can cause trouble if you don't know what you are doing.
    http://discussions.apple.com/thread.jspa?threadID=2475687&tstart=30

  • Problem installing iTunes. "Could not find key..."

    Hi,
    I am unable to install iTunes. When I try to install either iTunes or Quicktime, the message "Could not find key......." comes up. I have tried to clear my registry, change permissions and a few other things but none have worked. The only account on my laptop is an administrator account and I have tried runing everything "as administrator".
    I am also unwilling to reinstall my OS.
    Any help is appreciated.
    Regards,
    ZeroAlpha

    ... Drat, one of those. They can be tricky, and I don't have a one-size-fits-all solution for them (it depends on the precise nature of the problem with the key). But the following set of instruction is a good place to start:
    http://discussions.apple.com/thread.jspa?threadID=2475687&tstart=30

  • Hi, i have problem when installing itune. it said:  Could not open key HKEY_LOCAL_MACHINE32\SOFTWARE|Microsoft\Windows\CurrentVersion\Run. Verify that you have sufficient access to that key, or contact your support personnel. please help me!

    hi,
    i have problem when installing itune. it said: 
    Could not open key HKEY_LOCAL_MACHINE32\SOFTWARE|Microsoft\Windows\CurrentVersion\Run. Verify that you have sufficient access to that key, or contact your support personnel.
    Please help me i can't do anything without itune

    For "Could not open key/write value" errors when reinstalling try b noir's user tip:
    "Could not open key: UNKNOWN\Components\[LongStringOfLettersAndNumbers]\
    [LongStringOfLettersAndNumbers]" error messages when installing iTunes for Windows.
    The technique can be applied to the branch of the registry mentioned in the error message.
    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • ITunes will not install, I get an error message: Could not open key:HKEY_LOCAL_MACHINE_software_classes_CLSID

    I tried to reinstall iTunes 10.5 on an older PC using Windows XP. iTunes will not install. Tthis is the full error message. Could not open key: HKEY_LOCAL_MACHINE\software\classes\CLSID\{063D34A4-BF84-488D-B699-E8CA04DDE}
    Please Help

    I was able to solve this problem using the utility explained in this post:
    http://blogs.msdn.com/astebner/archive/2006/09/04/739820.aspx
    Thanks!
    Dell Windows XP

  • Unable to install itunes Win 7, 64 bit. Error: " Could not open key: UNKNOWN\Components\DA42BC89BF25F5BD0AF19C3B9B1A1EE8\C0B7E33AC99B9CE47B20A823B86 1A19F. Verify that you have sufficient access to that key. or contact your support personnel.

    Hi,
    I'm not able to install itunes in my Win 7 , 64 bit. getting the below mentioned error.. any help would be greatly appriecated.
    " Could not open key: UNKNOWN\Components\DA42BC89BF25F5BD0AF19C3B9B1A1EE8\C0B7E33AC99B9CE47B20A823B86 1A19F. Verify that you have sufficient access to that key. or contact your support personnel."

    NCPlater to all haveing the error:  ***I HAVE THE ANSWER***
    iTunes
    Could not open key:
    UNKNOWN\Components\DA42BC83BF25F5BDOAF18C3B9B1A1EE8\3e43b73803c7c394f8a6b 2f0402e19c2. Verify that you have
    sufficient access to that key. or contact your support personnel.
    After following instructions for three different solutions that did NOT work; I found the solution that did work
    on the support site for Syamntec.
    Readers - Please, you must be VERY familiar with pc jargon and windows vernacular to accomplish the reset
    of ALL the permissions in your registry.
    Follow the ditrections below and pay attention to the notes for those running 64bit Win7.
    Step one, back up the registry.
    Step two, go to the MS KB: http://www.microsoft.com/downloads/details.aspx?FamilyID=e8ba3e56-d8fe-4a91-93cf -ed6985e3927b&displaylang=en and download the file that installs subinacl. It is an MSI file, and will do a quick install of a few Microsoft files.  Hint: Look in the folder listed below, "subinacle.exe" may already be there.
    Step three, create a batch file (subinacle.bat) with the following commands:  (Use Notepad - copy & paste, not the red stuff)
    cd /d "Program Files\Windows Resource Kits\Tools" (only for 32bit/x86 machines)
    subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f /grant=system=f
    subinacl /subdirectories %SystemDrive% /grant=administrators=f /grant=system=f
    subinacl /subdirectories %windir%\*.* /grant=administrators=f /grant=system=f
    secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb /verbose
    For 64bit machines substitute for first line of bat file:
                        cd /d "c:\program files (x86)\windows resource kits\tools"
    Step four, run the batch file. Let it run until the Command Prompt screen closes, may take 30 minutes or more.
    Step five, reboot the machine and run the install again.
    Ladies and Gentlemen; this worked for me and allowed immediate installation of two application packages I had been trying for three months!  (Including ITunes 10.5)

  • ITunes install on Win 8.1 Pro x64; Could not open key

    iTune install stalls with message "Could not open key .......string of numbers ....."

    iTune install stalls with message "Could not open key .......string of numbers ....."

  • Error message: "Could not open key..." trying to install iTunes 7.6.1.9

    I'm trying to install iTunes and keep receiving error msg: "Could not open key: HKEYLOCALMACHINES\Software\Classes\.cdda\OpenWithProgIds. Verify that you have sufficient access to that key, or contact your support personnel."
    I have tried to un-install and re-install to no avail. Please help! I have i-Tune gift cards that are rendendered worthless at this point.

    Are you logged on as a Windows administrator?

  • Cannot install QT, iTunes, or safari "could not open key..."

    whenever i try to install iTunes, QT, or safari it always says "could not open key UNKNOWN\components\.... i have used the registry editor and done the things listed in several different posts on the same topic. please help

    Try the following user tip:
    "Could not open key: UNKNOWN\Components\[LongStringOfLettersAndNumbers]\[LongStringOfLettersAndNumbe rs]" error messages when installing iTunes for Windows

  • Please Please help me. I have been trying to install Itunes 11 for 3 months. I deleted my old version and can not for the life of me get Itunes installed . I have Windows 7 Home. The message is " Could not open key: UNKNOWN\Components\DA42BC89BF25F5BDOAF1

    Please Please help me. I have been trying to install Itunes 11 for 3 months. I deleted my old version and can not for the life of me get Itunes installed . I have Windows 7 Home. The message is " Could not open key: UNKNOWN\Components\DA42BC89BF25F5BDOAF1

    Try the following user tip:
    "Could not open key: UNKNOWN\Components\[LongStringOfLettersAndNumbers]\[LongStringOfLettersAndNumbe rs]" error messages when installing iTunes for Windows

Maybe you are looking for

  • I have an external hard drive that shows up in disk utility but Verify and Restore are greyed out.

    I have an external hard drive that shows up in disk utility but Verify and Restore are greyed out. I am trying to determine what is wrong with the drive. I need the data on the drive and it won't show up in Disk Warrior. I have tried different Mac's

  • Simulation error: C:\USERS... No such file or directory

    When I try to simulate I get this error: C:\USERS\LISA: No such file or directory

  • LAN(DHCP) to WiFi problem

    I am starting in a new environment and there is an existing network with an existing router (router is using DHCP). I wanted to connect the AE that I found around the office to setup a wireless connection that I could use for my laptop. I did not kno

  • Record FieldEdit Event need to be execute

    Hi All, I have Custom Record on one Page, Record Fields has so many Peoplecode in FieldEdit Events for Some Validations. Page was doing DoSave on Next Button , But Now the Logic has been changed, Record will not be saved on Next Button It just Transf

  • Premiere Pro CS5.5 craches exporting mpeg2-dvd

    Please help me. I'm trying to export a movie to mpeg2-dvd and premiere pro craches after a while. Is there any way to know what is the problem, like a log file somewhere? I believe that is something in this project because i've exported an older one