TS1463 What is the easiest way to restore my ipod back to factory specs. It has a red circle with a red x in the middle,please help me to fix my ipod, until now i can't use my ipod..i tried all the procedures in Restore ipod from disk mode but still not w

What is the easiest way to restore my ipod back to factory specs. It has a red circle with a red x in the middle,please help me to fix my ipod, until now i can't use my ipod..i tried all the procedures in Restore ipod from disk mode but still not working, please help me...

If you are unable to get the iPod into Disk Mode to try and restore it, it's a very good indication, as mentioned in the article, that the iPod's hard drive is damaged and in need of replacement either by Apple or a third party repair company.
B-rock

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HT5500 I had to restore my phone back to factory settings because it was messing up. When I restarted it I chose to start it as a new phone, and now I can't get my of my contacts back. I've tried syncing with ICloud and no luck HELP

I restored my phone to factory settings. I chose to restart it as a new phone to avoid the problem I was having. Now I ant get any of my contacts back. I cloud only has the contacts that weren't associated with Facebook (I had synced my contacts with Facebook prior to restarting my phone. Now when I synced with Facebook it doesn't have any of the phone numbers for the contacts. HELP ME GET MY NUMBERS BACK PLEASE

Are the contacts on your phone to be the same as the contacts in your computer? if yes do following:
In iTunes/Preferences/Devices check the "Prevent iPods.... from syncing automatically".
Connect your iPhone to iTunes by cable or set sync by WiFi on the Summary page.
Then on the Info Page scroll down and check "contacts" under the "Advanced" heading.
Then click "sync" in the right bottom of the page.

IPOD nano in DISK MODE, but still not RECOGNIZED

My Ipod Nano has stopped being recognized by my PC (Windows XP OS). After reading the discussion topics here I had a hope that after switching it to DISK MODE, the PC might recognize my Nano. However, it still doesn't. I hope the Wizrds out here rectify the problem I am facing with my IPod.

Try restoring your iPod (in Disk Mode) from somebody else's computer. (This might replace everything on it with their music for the time being, but you already seem willing to wipe your iPod, so it should be OK.) If it works, then try to do the same thing again on yours. But the problem in this case would be not with your iPod but with your computer. Try reinstalling iTunes. If that doesn't work, then the issue is probably a more general one with your Windows installation and it may be difficult to find help here.
If on the other hand your iPod won't restore in disk mode from ANY computer, then the only option I see remaining is to take it in for servicing.

Is it necessary to update my phone to iOS7 for me to use FaceTime? it's been a week and until now, I can't use facetime. I'm still using iOS 6

It's been a week now and until now I can't use FaceTime. Do I need to update my OS? My phone's OS is still iOS 6

No, quite a few people have been having Facetime problems this week.
See here for System Status and how to report a problem.
http://www.apple.com/support/systemstatus/

HT4623 What are the red circles with a red square in the middle by most of my music since the latest up date?

SInce the last iso up date I have red circles with a red square in the middle by most of my music. The music is now greyed out!
WHy?

Sounds like it is attempting to download the tacks an is hung up.
Try a reset: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps BEFORE doing the reset.
You might also try opening Settings > iTunes and app store and signing out then back into you AppleID.
Tapping on the icon you described should also stop the download.

My ipod is showing a red circle with a red "X" in it. Itunes tells me it will prepare my ipod for recovery but does nothing, why?

I have a ipod classic, 160gb.
My ipod is showing a red circle with a red "X" in it. Itunes tells me it will prepare my ipod for recovery but does nothing, why?
My computer is a Inspiron 530S using Windows Vista, duo core.

All you can do is try restoring the device. If you are unable to you'll most likely have to get the iPod repaired.
Check out this article
http://support.apple.com/kb/TS1463?viewlocale=en_US

TS5376 I have followed the instructions re these 2 errors "The program can't start because MSVCR80.dll is missing from your computer" but still not able to run iTunes. Anyone have a suggestion?

I have followed the Apple Support instructions re these 2 errors "The program can't start because MSVCR80.dll is missing from your computer" and 'Error 7' but still not able to run iTunes. Anyone have a suggestion?

Try completely removing and reinstalling iTunes and all related components; you may need to do this multiple times. It won't normally affect the iTunes library, but that should be backed up anyway.
(99328)

HELP PLEASE!! IPOD IS IN DISK MODE BUT DOES NOT APPEARS IN MY COMPUTER

ok first my 5th gen 30g ipod video had the sad face icon so i successfully forced it into disk mode but while in disk mode my ipod does not appear in my computer, but it will appear in itunes where it tells me to restore it. But i dont want to restore it just yet because i want to back up the files from it. please all help will be usefull thanks

Read the post from Zevoneer in this thread for how to recover your music: http://discussions.apple.com/thread.jspa?messageID=4749354&#4749354
Read the post from Mitch in this thread for help with the sad face:
http://discussions.apple.com/message.jspa?messageID=2369954#2369954

When I send an email the Iphone 5 IOS 8.1.3 takes an account I dont want to use, How can I use a default account for all the message I send, includes pics?

Although I select hotmail as my default account (it´s my personal) Iphone always takes my corporative account to send my emails when I attach a pic, video, or any attachments. I want the Iphone always use my personal account (hotmail) to send all the attachments.

Settings->Mail, Contacts,Calendars->Mail->Default Account should be set to the one you want to use.
You can also, when attaching Pics, Tap on the CC/Bcc From Line and then on From to choose an account to send the pictures from.

IPod Nano 6gen not recognized by iTunes using a Mac, have tried all the tips.

I've tried all of the tips on the site, nothing seems to work. My Mac (OS X 10.6.8) can see the device and my iTunes updates as normal on other devices but the nano suddenly isn't seen by iTunes. I've reset the settings, checked the USB, nothing seems to work. I'm also getting an error message that says Mac OS X can't repair the disk, its telling me to backup and reformat. The resetting on the device should take care of this but it doesn't, the device is empty. All software is up to date. Any ideas?

chris1571 wrote:
I've tried all of the tips on the site, nothing seems to work. Any ideas?
Which ones? Have you tried this one - iPod not recognized in iTunes and Mac desktop?
Please describe in detail all you have attempted to do in order to resolve the issue.

My ipod has a red circle with a red X in the middle. It won't let me do anything else. What should I do?

My ipod fell through some bleachers recently, and since then it will not let me do anything. it is stuck on a screen with a red ex in a circle and telling me to go to this website. i cant do anything on it

See this Apple support document.
http://support.apple.com/kb/ts1463
You'll notice that the problem is usually associated with a failed/damaged hard drive, meaning you'll likely need to have your iPod serviced if you want to get it working again.
B-rock

My songs on ipad have a red circle with a red square in the middle and they don't play anyone know what is happening?

Several songs have the cloud symbol with a red arrow and I think they play. But the ones with the red circle and red square in the center do not play. Can this be fixed> What does it mean?
Thanks in advance,

See this Apple support document.
http://support.apple.com/kb/ts1463
You'll notice that the problem is usually associated with a failed/damaged hard drive, meaning you'll likely need to have your iPod serviced if you want to get it working again.
B-rock

I have Windows XP on my computer but it will not allow me to find any webpage using Firefox.I have tried all the suggestions to fix this and still nothing helps.

FireFox used to wokr on my pc but now it does not.Uninstalled it,reinstalled it but still no joy. Tired the proxy settings but still nothing,same with the firewall.

Hi,
Please see [https://support.mozilla.org/en-US/kb/error%20loading%20web%20sites this].
[http://kb.mozillazine.org/Firewalls#Firewall_pitfalls AV/Firewall]

Been trying to restore iphone 4 in recovery mode but still not working

while in the process of restoring my iphone 4, the message TO RESTORE IPHONE is still popping up.
why is this so? does it affect my current download? ive been doing this process for the last 2 days.. please help.. thanksiphone 4

https://discussions.apple.com/message/23087457#23087457

I downloaded a program and it never shiowed up in the download box. I can't find it anywhere on my computer. I tried it a few different times and from different sites but still nothing. What can I try next?

I downloaded a program several times and from different download sites. It never showed up in the download box but it said all downloads have completed. I searched for it anywhere on my computer but the search produced no results.

I suppose there is a possibility that you have security software than may be blocking quarantining or even deleting the downloaded file.
Normally if Firefox says in the download manager that the file is downloaded then it is on your computer, and if you right click you should get the option to open the folder the er the downloaded file is in.
#Use keyboard keys '''Ctrl + J''' to open Firefox's download manager
#* or use ( press''' alt''' to display the menubar) Tools -> Downloads
# in the downloads window find the file entry you are looking for and right click
# use the option ''open containing folder''
* see [[downloads window]] <-- clickable link --
* and [[unable to download or save files]]
Please post back with how you get on.

TS1463 What is the easiest way to restore my ipod back to factory specs. It has a red circle with a red x in the middle,please help me to fix my ipod, until now i can't use my ipod..i tried all the procedures in Restore ipod from disk mode but still not w

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