TS1470 Why can't i change my billing information in itunes? It keeps saying Please contact itunes support to complete transaction.
Anyone else having the same problem?
Have you considered doing exactly what it tells you to do and contacting itunes support?
Similar Messages
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I tried changing my payment and billing info the way the website told mev to but it still says please contact apple support, so what do I do now?
You will need to do what it says, contact iTunes Support. These are user-to-user support forums, if you thought you were contacting Apple by posting here. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to contact the iTunes Store.
Regards. -
Why do keep getting a prompt to contact apple support to complete transaction when my info is valid?
Welcome to the Apple Community.
Did you follow the instructions in the message and contact Apple, which you can do through iTunes Store Support. If Apple have asked you to contact them, then the issue can only be resolved by them. -
When going to payment information, why does it say to "please contact customer support to complete this transaction"? How do i fix this to be able to purchase apps again?
Why? Presumably because there is a problem of some kind.
How do you fix it? By contacting customer support I presume. It's certainly the best (and probably the only) option available to you. -
I tried to change my address and it says please contact you support and i cant download
I tried to change my address and it says please contact you support and i cant download or purchurse any music
Then contact iTunes Support...this is a user to user technical support forum.
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Panoramic photos. I have a Sony Cybershot camera. My problem is that I can't view my panoramic photos properly with iPhoto. Sony says to contact Mac support. Has anyone any info on this prob, please?
Not sure what you want - you shoot the photo by doing a sweep and the camera makes a static JPEG that is long (panaromic) and you import it - on the camera and in iPhoto is is a panaromic photo
for example
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Every time i try to buy music i can't and i get a red message at the top of the window that says "Please contact iTunes support to complete this transaction" in red. please help
Have you contacted itunes support?
If not, then do that. -
hi, everyone i have a qustion about why i cant use the itunes card to transfer the game currency ? also when i start to transfer it this message" please contact itunes support to complete this transaction" suddenly comes.anyone know how to fix it ?
You will need to contact iTunes support to ask why it's appearing and how to resolve it, which you can do via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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HT204088 Why can't I look at billing information on my iPad ? I don't have a computer ?
Why can't I look at my billing information on my iPad?
I don't really understand what you are asking. There is no iTunes Player. iTunes on your computer is not the same as iTunes on your iPad/iPhone/iPod. On an iOS device, iTunes is just a store, where you buy music, rent or buy movies. The music you have in your iTunes library on your computer can be synced to your iPad and you choose what music you want to sync to your iPad while your iPad is connected to your computer in iTunes. When you are not connected to your computer via iTunes, any music you did not sync to your iPad will not be viewable in iTunes, thus it can't be played because you did not sync it to your iPad. I don't I can make this any clearer.........
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Why can i not access my billing information?
When i attempt to buy movies or songs on iTunes I am asked to click on billing information after i have signed in with my apple id. When i do this, however, the same box reappears asking the very same thing no matter how often i sign in with my id and click on billing information. My apple id and payment method are working on my iphone. I can still purchase songs. What do I need to do to enable this on my mac book?
The same thing happens to me on my MacBook Pro. I was able to purchase a song from the iTunes Store yesterday, August 7, 2012, but not today. Unlike claireoh, I was not able to purchase a song using my iPhone either. The same dialog box, asking for my billing information kept on popping up.
I logged into my Apple ID account and made sure my credit card information was correct. I even re-entered my credit card number and the 3 digit security code. I logged in and out of my account in iTunes. I rebooted my MacBook Pro. Nothing worked.
I have several iTunes Gift cards from other countries and was able to buy a song from the Canada iTunes Store without a problem with a different Apple ID. -
HT1918 Why can't I put no billing information with an existing Game Center as the Apple ID?
I want to make an Apple ID with existing Game Center, but I don't have a credit card so it won't let me. On an article, it says that I need to make a new one in order to put no billing information, is it possible to put none for my existing Game Center?
http://lmgtfy.com/?q=create+apple+id+without+credit+card
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Why can't I get in-app purchases
Do as it instructs: Contact iTunes Support:
How to contact an iTunes Advisor
Go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'iTunes', then 'iTunes Store'.
A new page will open.
Choose 'Purchases, Billing & Redemption', then 'Apple ID account billing'.
Fill out the 'Please tell us more about the issue' box.
Click the blue 'Continue' button.
Choose your country.
Select the contact option that suits your needs best. -
hi iv just paid my bill or tried to but it keeps saying go to support it wont let me do anything 3 times this has happened
Because too much time has passed I can't edit this into the prior comment, but here is the info regarding reverting to iTunes 11.0.2 (assuming you do have a time machine backup) from https://discussions.apple.com/message/22057703#22057703
W. Raider wrote:
Repairing permissions doesn't fix it.
I reverted to the previous version, 11.0.2.
1. Quit the new crash-prone iTunes.
2. Delete the app.
3. Restore v. 11.0.2 with Time Machine.
4. In your iTunes folder look for a folder called "Previous iTunes Libraries", find the latest one.
5. In the iTunes folder itself you'll see "iTunes Library.itl", delete it (or compress it and save a copy for later just in case.
6. Copy the newest .itl file in Previous iTunes Libraries to the iTunes folder and rename it "iTunes Library.itl".
7. Launch the older version of iTunes.
My crashing has seemed to have ceased with a revert to an older version. I noticed today that the newer crashing iTunes had been launched for hours but not playing anything, when I played internet radio it crashed within 5mins, fed up I reverted to an older version.
Btw, a simpler way to do this is to revert to older iTunes app, then hold Option when it launches and choose an older library. -
Help anyone?
If you are getting a message to contact iTunes support then they are the only people that can help - you will need to wait until you get a reply from them, nobody on here will will be able to fix whatever the problem is.
Is this is how you contacted them : http://www.apple.com/support/itunes/contact/ , then click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption ? -
i use to be able to download everything i wanted, just tap and sign in and good to go, now it takes me to a verification page where i have to put in my security code for my credit card. but then it says contact iTunes support... its getting really annoying when i try to take my card off it says it could not be saved. or the same contact iTunes support ****
The 1G iPod can only go as high as 3.1.3. The 1G does not have an internal speaker or volume buttons on the upper left edge.
Identifying iPod models
To more easily find compatible apps:
iOSSearch - search the iTunes store for compatible apps.
Apple Club - filter apps by iOS version.
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