TS1474 I have missing content in my iTunes library, there is no way to contact support unless you have some sort of serial number. My computer is not an apple computer but can't call them without it. Only 256 songs showing up; I had 8,000 songs on my

Question

I am so done with this.  8,000 songs on my iTunes app and now I only have 256 songs!!  I purchased a new computer and had backed up all my content onto an external hard drive.  When I downloaded the content onto the new computer, I was unable to access my music for 90 days!!  What a bunch of BS!  $8,000 down the drain, just like that.  This is ludicruis!  I have tried to contact support but they require some sort of serial number, don't have one, this is not an Apple computer.  So their support ***** as they only give you one option to contact them.  I still have my content on the back up but am afraid to re-download in fear I won't have access to the material for another 90 days!  Has anyone else had this problem?  I feel like I've been ripped off!
Oh, right, in order for me to post this message I had to select a community.  If I don't, it won't post it.  What a bunch of control freaks! I'm just going to select one to get this posted and hopefully, someone can help me.

Answer 1

Try:                                               
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable       
- Try on another computer                            
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
  Apple Retail Store - Genius Bar                              
and
Not Charge
- See:    
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod      
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
  Apple Retail Store - Genius Bar
To fine SN
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
However, Apple will charge you for telephne support since you our not within warranty