TS1474 What do I do when it says " an unknown error has occured with this number after (13019) while im trying to sync the iPod touch?

What do I do when this message pops up while trying to sync my iPod touch "An unkwon error has occured" followed by this number in parenthesis (13019)?

Type "13019" into the search bar at the top of this page by Support and read the resulting help articles.

Similar Messages

  • HT3415 When im installing the bundle package, it says an unknown error has occurred. What do i do?

    When im installing the iLife bundle package, it says an unknown error has occurred. What do i do?

    Could be many things, we should start with this...
    "Try Disk Utility
    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at the top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
    Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
    3. Click the First Aid tab.
    4. Select your Mac OS X volume.
    5. Click Repair. Disk Utility checks and repairs the disk."
    http://docs.info.apple.com/article.html?artnum=106214
    Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
    (Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)

  • When I try to sign into my Apple ID account, I get a message that says "An unknown error has occurred"  I reset my password but that didn't help.  What do you suggest?

    When I try to sign into my Apple ID account, I get a message that says "An unknown error has occurred".  I reset my password but that has not helped.  I am trying to update iPhoto.  I just installed Maverick X.  Thank you

    Restart your Mac then try again.

  • When ever i go to login to the app store on my computer it always say "an unknown error has occurred" how do i get it to work?

    when ever i go to login to the app store on my computer it always say "an unknown error has occurred" i want to know if its just my computer or if its the app store or what? And how do i get it to work?

    Changing the email address you use for your Apple ID -
    http://support.apple.com/kb/HT5621

  • Why am i getting an error message that says "an unknown error has occured" when i try to update my apps in the app store

    Can someone please offer some suggestions why I am getting an error message that says "an unknown error has occured" when I try to download or update my apps in the app store?
    Thanks!
    disregard! i noticed someone else's post about signing out of the app store and signing in again and it worked.....

    Hi ...
    Try here > Mac App Store: "An unknown error occurred (100)" when purchasing
    If that doesn't help, drag the App Store icon straight up off your Dock so it goes, "poof".
    Now drag the App Store icon from your Applications folder to the Dock. Try updating your apps.

  • HT1414 Why every time i download games and other category in app store it always says " an unknown error has occured" cant sign in what will i do please help me

    Why everytime i download games and other category in app store i always receive a mesaage that it says " An unknown error has occured" cant sign in what will i do

    Only Apple can handle this:
    iTunes Support

  • When I try to sign in to the App store, I get a message that says "An unknown error has occurred" and I cannot sign in.

    When I try and sign in to the App Store, I get an error message that says "An unknown error has occurred". The Apple Store told me to contact Apple Care which I did. They determined it was not an issue with my computer and thought it was an issue with the App Store.
    They had me contact the iTunes Store instead of the App Store because they said that was the technician I needed. The iTunes Store rep told me there was no issue with my iTunes account and told me "The issue could have been temporary, related to your internet connection, your local network, or your computer itself."
    This issue has been happening for a few months and as I said above, Apple Care said it was not my computer.
    Any suggestions?
    Thanks

    Restart your Mac then try again.

  • It says "An unknown error has occured" when trying to download apps?

    Just got a new iPod touch 4g from my parents. Trying to download apps and it is saying "An unknown error has occured". Any idea? I am all registered and stuff for app store and such. I have no idea and this *****. Any ideas?

    Were you able to find a solution to this issue? I am also getting the 'an error has occurred' message when trying to download or update any apps on my iPhone. Restarted, updated, re-booted, etc etc, nothing has worked.

  • I have the iphone 5 and when I try and get new apps it says an unknown error has occurred.  The password is correct

    I have the iphone 5 and when i try and get new apps it says an unknown error has occured.  The password is correct.  A couple of times i have seen a little glitch in small lines of pixels across the screen.  Started happening about the same time.....????

    Did you read my response in your first post? Look here.
    https://discussions.apple.com/thread/4912178

  • Everytime i try downloading something from app store on my iphone it wont download, it keeps saying 'an unknown error has occured' i dont know what to do. iv tried restarting my phone. Help?

    everytime i try downloading something from app store on my iphone it wont download, it keeps saying 'an unknown error has occured' i dont know what to do. iv tried restarting my phone. Help?

    Sign Out of your Account... Close All Open Apps...  Perform a Reset... Try again...
    Reset
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430

  • I can't connect with the App store.  It says "An unknown error has occurred"

    This just started a few days ago on my MacBook Pro.  My account is working fine - I can access it on my phone.  But I can't get to it on my computer.
    The first sign of trouble was when I tried to use a previously purchase app.  The app wouldn't open and gave me a message saying it wasn't purchased on this computer (which it was) and that I needed to enter my password.  When I entered it, it said "An unknown error has occured".  The first time it happened, I rebooted the machine and then the app opened and I was fine.  Next day same problem.  Our IT guy (not a real IT guy, I work for a small company and he is the most knowledgable about computer so he gets to do double duty) suggested making sure all software was up to date.  I downloaded updates, the computer rebooted, and I was fine again.  Day three comes and same problem.  Rebooting didn't help.  IT guy suggests upgrading to latest OS.  But when I try to access the app store to get the new OS, it asks for my password, and then says "An unknown error has occurred".  The computer can see my account.  It has my ID right, and I have a credit balance which I just updated last night and is being properly reflected on the home page.  But I can't buy anything or see details about my account.  I keep getting the same pop-up.
    Any idea what is happening or how to fix this?

    On what OS?

  • Why iPad2 cannot download any application saying An unknown error has occurred?

    I have been using by ipad2 with latest sw update -ios5- without any problem.
    Just today when I  wanted to update some applications I just received a pop up massage saying an unknown error has occurred.
    I can neither download an application nor make an update.
    I tried couple of times the force quite and reboot. But the problem is still there.
    I will appreciate if someone knows the root cause and suggests a fix
    Many thanks in advance,
    Monfort

    Somehow this issue has been solved by itself.
    I do not really know why this happened and how it is solved.

  • TS3694 My iPad2 has repeatedly refused to update to iOS7, whether connected to a PC or not.  The error message indicates an unknown error has occurred, with error code 6.  Does anyone have any idea what the problem might be and how to solve it?  Many than

    My iPad2 has repeatedly refused to update to iOS7, whether connected to a PC or not.  The error message indicates an unknown error has occurred, with error code 6.  Does anyone have any idea what the problem might be and how to solve it?  Many thanks.

    Hi
    I followed this guy's instructions and it worked:
    http://evsiphone.blogspot.com/2009/05/iphone-iphone-could-not-be-restored.html
    I did disable the security (AVG and Zone Alarm) when I tried on my own PC. My wife's laptop which eventually got it working also uses AVG and Zone Alarm but on an XP O/S whereas my PC is Vista - maybe this is why.
    Cheers for you help.
    Andy
    Message was edited by: bigbadandy

  • Every time I open my itunes a message saying an unknown error has ocurred with the following number  -42110. how can I solve it?

    every time I open my itunes a message saying an unknown error has ocurred with the following number  -42110. how can I solve it?

    Hello there, lgi00.
    It can be so perplexing getting error messages when we are just beginning to launch a program. There is a pretty in depth Knowledge Base article that dives into many of the meanings to particular error numbers. See here:
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Under "Specific Conditions and Alert Messages: (Mac OS X / Windows)" there is the following explanation and guidelines to getting that issue resolved:
    "Error 3001,"  "-42110," or "5103"
    This alert is related to iTunes Store movie rentals and authorization issues.
    Make sure you are using the most recent version of iTunes and QuickTime. They both can be downloaded free of charge.
    If your iTunes is up to date, remove the SC Info folder.
    Thanks for reaching out to the Apple Support Communities for finding an answer to your question.
    Cheers,
    Pedro D.

  • TS1372 Hi my ipod is saying an unknown error has accured with the no.s 1413? any ideas?

    Hi my ipod says an unknown error has accured with 1413? any ideas?

    What was the full wording of the error message? Usually there is also a number or additional information.
    Try placing the iPod in Recovery Mode and then restore
    Next try DFU mode and restore.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

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