TS1489 itunes has stopped working in win 7

win 7 home premium on netbook fujitsu, had new hard drive installed
by techs at Fujitsu, since then 10.7 Itunes.exe does get this error message
whenever I try and play a podcast,
most times it plays music but podcast does not,
sometimes music as well,
i uninstalled and reinstalled ituens,
i changed compatibility to win 7
and still gets that error message, that windows
will try and come up with a solution?
what to do now?

just getting slow movement in the podcasts,
but at least it plays the podcasts and doesn't shut down.
Yeah, the workaround can sometimes degrade video performance, I'm afraid. Ultimately what's needed is a bug-fix update to iTunes to address this one. (The video content should be playing as it did with version 10.6.3.25.)
One other workaround that might be worth a try is launching your iTunes in Safe Mode and then trying to play the podcasts.
For instructions see the following document:
iTunes: Troubleshooting issues with third-party iTunes plug-ins
(I'd check video performance in iTunes Safe Mode both with and without the user tip workaround in place.)

Similar Messages

Itunes has stop working for win 7 64 bits

iTunes stops working has soon that start error I have win t 64 that was working fine until I install the latest version 10.5
I try all the tricks that i know fix it delete and reinstall check for compatibility and everything fails...
Please help
Thanks vino

I have the same issue!! I can not find a way to sort it either! I need help!

I am using ITUNES 11 on Win 7 64 bit. I can download podcasts to my IPOD touch just fine but when I click on the ITUNES store I get an error message that stays "ITUNES has stopped working". How do I trouble shoot or fix this? Thanks

I am using ITUNES 11 on Win 7 64 bit. I can download podcasts to my IPOD touch just fine but when I click on the ITUNES store I get an error message that stays "ITUNES has stopped working". How do I trouble shoot or fix this? Thanks

Try gn_id's suggestion from the following post:
Re: iTunes 11 crashes when opening the store - no error message

TS1424 When I try to watch a rented movie from ITUNES ver 11 on my WIN 7 64 bit PC...the movie starts then after about 30 seconds I receive the following error "Itunes has stopped working"

I downloaded and rented a movie from ITUNES ver 11. I'm able to run the movie but after about 30 seconds I receive an error.
"Itunes has stopped working" A problem cause the program to stop working correctly. Windows will close the program and notify you if a solution is available.
Windows offers me to down load ITUNES WIN 7 64 bit, I have uninstalled and reinstalled the 64 bit version...no joy... I have run the repair option and still nothing.. Any suggestions???
Regards, Steve Tipton

I'm expreriencing the same conditions with the same environment. Windows 8, iTunes-64 11.1.2.32, iTunes Store with a processing bar up to 80 +/- and the POPUP MESSAGE OF "iTunes stopped working. The error ...."
I UNINSTALLED, iTUNES WITH NO POSITIVE RESULT. I CHECKED THE FIREWALL AND IS THE SAME DEFINITION AS THE PREVIOUS ITUNES VERSION.
My iTunes StoreS from my iPhones ARE OK.
I'm spending a lot of time of research for WINDOW'S iTUNE with no solutions....

ITunes has stopped working and has to close message on Win 7

When I plug my phone into the computer iTunes starts to open and then I get an error message that states iTunes has stopped working and has to close. This seems to only happen while at work and not at home

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there also links to backup and recovery advice should it be needed.
tt2

"itunes has stopped working" win 8.1 & itunes 11.1.3.8

I've just bought a new laptop with windows 8.1 and installed itunes 11.1.3.8. When I try to open itunes it comes back with error message "itunes has stopped working" and fails to start. Windows can't seem to find a solution to the problem.
We have uninstalled and re-installed iTunes. Did not resolve issue.
We have tried this:
Copy QTMovieWin.dll from c:\Program Files (x86) Common Files\Apple\Apple Application Support
and paste into
c:\Program Files (x86) \ iTunes
Failed to resolve the problem so we deleted the copy in c:\Program File (x86) \ iTunes
Quick time 7 is installed.
We are stuck, any ideas?

See Troubleshooting issues with iTunes for Windows updates.
tt2

Itunes has stopped working (Win 7 64 bit)

I keep getting this when I try to sync my iPad 2 and my iPhone 4. It gets all the way through the sync to photos and then I get this issue:
iTunes has stopped working
A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is available.
I have uninstalled and reinstalled itunes.
I have run all updates I can think of and rebooted several times.
I have checked QuickTime and all seems fine with it.
I have unchecked the photos and doesn't seem to make a difference.
Ideas???
MsHeather1

Try gn_id's suggestion from the following post:
Re: iTunes 11 crashes when opening the store - no error message

ITunes has stopped working ...Running Windows 7(64)

I upgraded my home PC Desktop to Windows 7 earlier this year and had no trouble bringing over iTunes from my previous platform (Windows XP).
I recently returned home to the US from a work assignment out of the country and because my iTunes resides on my home PC desktop, I didn't open up iTunes for the past 6 weeks. During this time Apple released iTunes 10.5. When I returned home, the old version of iTunes was still working. However, when I upgraded to iTunes 10.5, iTunes stopped working. The error message: "iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
I have worked through the following knowlege bulletins (nothing has fixed my problem):
(a)" iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues"
(b) "iTunes: Troubleshooting issues with third-party iTunes plug-ins"
(c) "iTunes 10.1 for Windows: iTunes may stop working and need to quit while importing or syncing audio"
(d) "Removing and reinstalling iTunes, QuickTime, and other software components for Windows vista or Windows 7"
(e) "iTunes for Windows: system restarts, blue screen, or quits unexpectedly when accessing iTunes Store"
the last bulletin (e), recommended ensuring that my drivers were up-to-date. So I also updated my drivers.
Lastly, I contacted iTunes Store Customer Support (although my problem isn't with the store, it is upgraded iTunes running on windows 7). They told me the issue was "outside (their) expertise" and recommended I look at this discussion board.
Here is the information I found under Event Viewer:
==================================================================
Log Name:      Application
Source:        Application Error
Date:          11/27/2011 11:46:01 AM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Theresa-HP
Description:
Faulting application name: iTunes.exe, version: 10.5.1.42, time stamp: 0x4ebf7d7c
Faulting module name: MSVCR80.dll, version: 8.0.50727.6195, time stamp: 0x4dcddbf3
Exception code: 0xc000000d
Fault offset: 0x00026b72
Faulting process id: 0x13b0
Faulting application start time: 0x01ccad3d27f6b2ff
Faulting application path: C:\Program Files (x86)\iTunes\iTunes.exe
Faulting module path: C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d 09154e044272b9a\MSVCR80.dll
Report Id: 6ef58025-1930-11e1-a798-e06995d0a503
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-11-27T19:46:01.000000000Z" />
    <EventRecordID>9927</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Theresa-HP</Computer>
    <Security />
</System>
<EventData>
    <Data>iTunes.exe</Data>
    <Data>10.5.1.42</Data>
    <Data>4ebf7d7c</Data>
    <Data>MSVCR80.dll</Data>
    <Data>8.0.50727.6195</Data>
    <Data>4dcddbf3</Data>
    <Data>c000000d</Data>
    <Data>00026b72</Data>
    <Data>13b0</Data>
    <Data>01ccad3d27f6b2ff</Data>
    <Data>C:\Program Files (x86)\iTunes\iTunes.exe</Data>
    <Data>C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_ none_d09154e044272b9a\MSVCR80.dll</Data>
    <Data>6ef58025-1930-11e1-a798-e06995d0a503</Data>
</EventData>
</Event>
==================================================================
It seems that I am not alone in having this problem! Are there any experts out there who want to earn the undying gratitude of the technically challenged (or a few expert points?)
Thanks for listening,
Theresa
PS - someone recommended uninstalling Apple Quick Time Player. I don't have Quick Time Player.

I had the same problem. I'm using 64bit Windows7. This solution only partially worked for me. I still couldn't connect to the iTunes store.
The following solution worked for me:
COPY    QTMovieWin.dll
FROM    c:\program files (x86)\common files\apple\apple application support\
INTO     c:\program files (x86)/iTunes

"Itunes has stopped working" Windows Vista

Hello, my itunes stopped working about a week ago, and I haven't had the time to research it until now.
     Itunes hasnt been able to start since then and I am just getting "Itunes has stopped working"
     I've tried reinstalling itunes and quicktime a few times but that hasn't worked either.
     I've also tried to delete any itunes and quicktime files that i can but I am not too good with that either..
     I am assuming there is something more to it that I can't figure out so I decided to try here.
      Below is my problem report:
     Problem Event Name:          APPCRASH
     Application Name:          iTunes.exe
     Application Version:          10.3.1.55
     Application Timestamp:          4deec351
     Fault Module Name:          StackHash_065a
     Fault Module Version:          6.0.6002.18327
     Fault Module Timestamp:          4cb73436
     Exception Code:          c0000374
     Exception Offset:          000b06fc
     OS Version:          6.0.6002.2.2.0.768.3
     Locale ID:          1033
     Additional Information 1:          065a
     Additional Information 2:          77ab9f9e35afc9382e21f27a490987aa
     Additional Information 3:          be10
     Additional Information 4:          9aa3c78089368d7699200e3d77d007be
Any help is appreciated, Thank you

I have the same problem. Itunes hangs and then can't be closed down. Only reboot helps.
Log Name:      Application
Source:        Application Hang
Date:          7/8/2011 4:04:42 PM
Event ID:      1002
Task Category: (101)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      xxxxx
Description:
The program iTunes.exe version 10.3.1.55 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: f8c
Start Time: 01cc3d68487ac350
Termination Time: 60000
Application Path: C:\Program Files (x86)\iTunes\iTunes.exe
Report Id:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Hang" />
    <EventID Qualifiers="0">1002</EventID>
    <Level>2</Level>
    <Task>101</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-07-08T21:04:42.000000000Z" />
    <EventRecordID>62767</EventRecordID>
    <Channel>Application</Channel>
    <Computer>xxxxx</Computer>
    <Security />
</System>
<EventData>
    <Data>iTunes.exe</Data>
    <Data>10.3.1.55</Data>
    <Data>f8c</Data>
    <Data>01cc3d68487ac350</Data>
    <Data>60000</Data>
    <Data>C:\Program Files (x86)\iTunes\iTunes.exe</Data>
    <Data>
    </Data>
    <Binary>55006E006B006E006F0077006E0000000000</Binary>
</EventData>
</Event>

Itunes has stopped working APPCRASH

hello guys !!A few days ago When I click on iTunes on my laptop(HP Pavilion dv6625us Entertainment Notebook PC) Appears a window saying itunes has stopped working APPCRASH . I uninistall y install iTunes again the last version and do not solve the problem.Never had this problem with my itunes.how resolve this problem ?Can't use my itunes.
When I click view detail appear this information below
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 8.0.2.20
Application Timestamp: 4925c4fe
Fault Module Name: iTunes.exe
Fault Module Version: 8.0.2.20
Fault Module Timestamp: 4925c4fe
Exception Code: c0000005
Exception Offset: 00092cfc
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
Read our privacy statement:
http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
Message was edited by: zitro_pr

You need to check to see if your QUicktime works because iTunes will not work if Quicktime does not.
If Quicktime works normally, use this troubleshooting article:
http://support.apple.com/kb/TS1717
If QUicktime does not work:
Have you installed any of the following:
ACE & K-Lite mega codecs package, QT alternative, Storm codec, WinAVI video converter, Mpcstar, (possibly starcodec pack, 3ivx)
If so uninstall them, they are bad news for QUicktime.
Then download the version of Quickime without iTunes:
http://www.apple.com/quicktime/download/win.html
Now Remove Quicktime using the method for Quicktime in this article (just Quicktime):
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
When you come to your C:\Windows\system32\ folder you can delete any file or folder with Quicktime in the name.
Restart you computer
Install the stand alone Quicktime and check if it starts.
If it does you are in a position to find out if iTunes is OK.

When I open iTunes an error message "iTunes has stopped working"

I cannot open iTunes. A window pops up that states iTunes has stopped working. What do I do?

Refer to this article to remove SC file(s):
Win 7/Vista http://support.apple.com/kb/TS2363
WinXP http://support.apple.com/kb/TS1776
The proceed to repair your Quicktime.
START > CONTROL PANEL > PROGRAMS N FEATURES / hightlight QUICKTIME and click CHANGE then REPAIR.

HT1926 I am getting an error - iTunes has stopped working.

I am getting an error - iTunes has stopped working.
This is happening in Win 7. It was working till yesterday Please help..

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

TS1776 When I try to open itunes my computer says itunes has stopped working. HELP

When I try to open itunes my computer says itunes has stopped working.....HELP

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

Why does iTunes crash with 'iTunes has stopped working' on startup?

This only happens when the computer is connected to the internet. If I switch wi-fi off first, iTunes can start, and then I can switch it on again, and it works just fine. It is really annoying! I have seen elsewhere that the 'iTunes has stopped working' message can be caused by outdated graphics card drivers. I have the latest version of both iTunes for Win 7, and the latest graphics drivers.
I have also tried 'repairing' iTunes, and deinstalling and reinstalling it.
The message 'accessing iTunes store' typically pops up just before iTunes crashes, about ten seconds after I click the iTunes icon to start it.
The error goes on to say 'A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.'
THANKS IN ADVANCE!!!
Jonathan

Hi, kerry229.
Here are a couple helpful troubleshooting articles that I would recommend when experiencing issues with iTunes becoming unresponsive or unexpectedly closing.
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
http://support.apple.com/kb/TS3219
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
Cheers,
Jason H.

Itunes wont open and gives me a message saying "Itunes has stopped working". What can I do to fix this?

I use windows vista and I have upgraded my itunes. Now when I open it, it gives me a message saying "itunes has stopped working" and then gives me a message saying it will notify me for a solution. What can I do to fix this so it can open and not give me any more problems???

First you can try;
Try restarting PC and run itunes again!
If error again than perform clean instal of itunes (uninstal first and than instal again)!

TS1489 itunes has stopped working in win 7

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