TS1489 My songs won't play on Windows 7 version of iTunes. Everything on my PC is up to date. Windows Media Player works fine. I followed the directions and nothing has changed. I have already tried to re-install iTunes but that hasn't worked either.

My songs won't play on Windows 7 version of iTunes. Everything on my PC is up to date. Windows Media Player works fine. I followed the directions and nothing has changed. I have already tried to re-install iTunes but that hasn't worked either. If anyone knows how to solve this problem please E-Mail me at [email protected] or reply to this message.

Itunes worked after reseting my computer to factory setting however had trouble again after syncing my iPod and iPod shuffle. Is this a coincidence or could it be the cause of the problem?

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The back button no longer works. I have disabled all add-ons, rebooted & reset the defaults for the browser and nothing has changed. This happens on all webpages.How do I get the back button to light up again?

the back button no longer works. I have disabled all add-ons,rebooted & reset the defaults for the browser and nothing has changed. This happens on all webpages.How do I get the back button to light up again?

Start Firefox in [[Safe Mode]] to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
*Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
Another possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
*https://support.mozilla.com/kb/Bookmarks+not+saved#w_places-database-file

Yelp is not working properly, and I have been advised to enable cookies and Java Script. I have been trying for 1 hour using suggestions that don't work. Help.

Someone suggested to go to firefox > options> content > and then there is supposed to be a button that enables Java Script. It is not there. Where did it go, please? The cookies problem I have no idea how to address. Have not gotten past the Java Script problem yet. I have updated Java many, many times in the past couple of months at the suggestion of Avast.

You can check on the about:config page if the javascript.enabled pref is set to true.
*http://kb.mozillazine.org/about:config
You can try basic steps like these in case of issues with web pages:
Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
*Hold down the Shift key and left-click the Reload button
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Command + Shift + R" (Mac)
Clear the cache and the cookies from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

HT4623 I have followed the directions and my iphone is not installing the iOS 7.0.2. My iphone is plugged into my lap top that has the most recent version of itunes. It is a dsl connection. Is that my problem?

I have followed the directions and my iphone is not installing the iOS 7.0.2. I have the most recent version of itunes on my laptop commuter. my iphone is attached to my laptop via usb port. The laptop uses dsl not wifi. Is that my problem?

Exactly what version of iTunes are you running? And DON'T say 'the latest version'... CHECK the version number. You need to be running 11.1 or higher.

I recently did the iOS 7.0.2 update, now I'm unable to purchase apps. "App could not be purchased at this time. Please try again later. ". I have tried a few of the suggestions and nothing has worked. Reset,change auto lock time on main screen, now what??

I recently did the iOS 7.0.2 update, now I'm unable to purchase apps. "App could not be purchased at this time. Please try again later. ". I have tried a few of the suggestions and nothing has worked. Reset,change auto lock time on main screen, change language setting. Now what???

This sorted it for me:
Backup your iPhone to iCloud (I believe backing up to iTunes will work too). Now go to "Settings --> General --> Reset --> Erase All Content and Settings" to completely restore your iPhone to factory settings. Assuming you've backed up to iCloud, you'll be asked when setting up your iPhone if you want to restore from an iCloud backup. Choose that option and once your iPhone has restored itself from your backup, this annoying problem will finally be gone! (was for me anyway).
To restore from an iTunes backup, connect your iPhone to your computer, load iTunes. Click the File menu and select Devices > Restore from Back up.

Cant start up on my Macbook pro. All I get is a grey spinning wheel. Tried all the Startup key combinations and nothing works. I reset the NVRAM and nothing. I booted with start up disk , ran disk repair and all is ok. Tried to re-install OS but when I ge

Can not start up on my Macbook pro. All I get is a grey spinning wheel. Tried all the Startup key combinations and nothing works. I reset the NVRAM and nothing. I booted with start up disk , ran disk repair and all is ok. Tried to re-install OS but when I get to designating drive its blank. When I go to startup disk there is a "?" mark. When I restart under startup disk search for a drive it still comes up with nothing. Before I got the grey spinning wheel I had a locked screen. Could not move curser or click on anything. Finally just shut down. Thank you in advance for any help!

Shouldn't still have a 'beachballing'... if the drive is being found and the system is trying to boot from it but is having problems, I would suggest looking over ds store's user tip - Step by step to fix your Mac.
It's likely either something corrupt in your system files or a failing hard drive. But follow ds's steps until you find the cause of the problem.
Good luck,
Clinton

The volume on my iPad 3 has gone. I've checked the mute button, tried restarting, resetting etc and nothing has changed. I can't hear the music, hear any sound from videos. Most times the video stops playing after a seconds. My iPad 3 is only 2 months ol.

The volume on my iPad 3 has gone. I've checked the mute button, tried restarting, resetting etc and nothing has changed. I can't hear the music, hear any sound from videos. Most times the video stops playing after a seconds. My iPad 3 is only 2 months ol.

If you have lost all sound and video is freezing on you, that ain't good. Your iPad is two months old so I would not hesitate to contact Apple at all. You are entitled to 90 days of phone support.
http://www.apple.com/support/ipad/contact/.
If you want to try a couple of things on your own, try quitting all apps and then reboot the iPad - not so much for the sound issue itself - but more as a general "start all over again" sort of approach. It might help with the video freezes.
Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar. Reboot the iPad.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
If you use headphones on occasion, you can try plugging and unplugging those as well and see if the sound comes back.
You could even try restoring the iPad to factory settings and then restore from a backup, but unless there is something totally hosed on the iPad, that should not be necessary with a two month old device - of course assuming that you didn't drop the iPad or do something accidental that could be causing the problems.

System is freezing up on import. I have tried to reboot my computer three times, but that hasn't worked. I have tried clearing out hard drive space and that hasn't worked.

I have tried to reboot my computer three times, but that hasn't worked. I have tried clearing out hard drive space and that hasn't worked.

Mdgc wrote:
My imac will not authorize itune movie downloads to my ipad.
What exactly does this mean? Your iMac doesn't authorize anything. Are you getting an error message or what message are you getting with regard to authorizing? The iPad is not authorized? What?
No do not restore yet.

"Your session has timed out,try again." is the message I get every time I try to purchase a song on itunes. My last purchase was June 11, 2011, and nothing has changed since then.

"Your session has timed out, try again." is the message I get every time I try to purchase a song. My last purchase was june of this year, and nothing has changed since then.

I had this problem, but it was because I was clicking on an external link. Try instead going straight into iTunes, then going to the Podcast section. At the bottom of the "Podcast Quick Links" section, there's a text, "Submit a Podcast." Click on this instead. Once I did, I got to the same page as before, but it did process the feed.
Good luck!

Is anyone else having an issue with Muse 2014.2 Freezing/Crashing at launch? It worked perfectly up until tonight and nothing has changed on my computer. I'm running windows 8.1. I've tried logging in and out of CC, I've uninstalled and reinstalled Muse t

Is anyone else having an issue with Muse 2014.2 Freezing/Crashing at launch? It worked perfectly up until tonight and nothing has changed on my computer. I'm running windows 8.1. I've tried logging in and out of CC, I've uninstalled and reinstalled Muse twice with no change. Please advise. Thanks!

Are you getting any error when Muse crashes? what's the one function it lets you do before it freezes?

It keeps giving me an error message when I go to download my purchases. I follow the directions and it just keeps giving me the same error. What do i do to get the songs

It keeps giving me an error message when I go to download my purchases. I follow the directions and it just keeps giving me the same error. What do i do to get the songs?
It just keeps telling me they were inturupted but i didnt so anything. I want the songs I paid for.

Yes its been cleaned out, i have tried many different things to try an fix it but still nothing. i just can't understand how it can be working perfect 1 minute then not working the next minute. seems to be a common problem with no real solution.

TS1440 A flashing question mark appeared when I started my MacBook Pro, I've tried all the suggestions and nothing has worked. How can I back up my current files so I can reinstall Mavericks?

I recently did a manual reboot after my MacBook Pro had frozen, and instead of the usual Apple and loading icon, it gave me the flashing question mark on a folder, which I've never encountered before. I looked up some possible reasons on my PC, and after reading that there's a problem with my HD I tried looking up how to back up my files so that I can do a clean reinstall of Yosemite (latest ver.). However, I've never used anything like Time Machine or anything else that could back up all my files, so it didn't sound like I could do anything about that at this point. I've also tried going into Disk Utility and attempting to repair the disk image. There was only 2 available, disk0 and the base system. I verified the base system, and told me there was nothing wrong (it didn't give me the option to repair anything either, on both available options). I don't think this is the right thing though, since my drive was called MacBook Pro HD. So basically this is the point I'm at now. Is there anything I can do that will repair my HD without erasing all my files?

I've tried all the suggestions and nothing has worked.
I verified the base system, and told me there was nothing wrong
Hold the option key on boot to see if you can select your Macintosh HD.
A flashing question mark or globe appears when you start your Mac - Apple Support
You can boot into Recovery and re-install the OS X on top of what you have. It will preserve your user data.
command R on boot.
Recovery http://support.apple.com/kb/HT4718

HT201272 I accidentally deleted my app store icon. How do i get it back? I've tried syncing to my computer, but that's not working.

I accidentally deleted my app store icon. How do i get it back? I've tried syncing to my computer, but that's not working.

Ally1999 wrote:
will it change anything?
Yes. It will reset your Home screen layouts.
If the App store is hidden by Restrictions, it will not be enabled by Reset Home screen layout.
You need to re-enable Installing Apps in General > Restrictions.

Personal hotspot has dissappeared from setting, I tried resetting my network setting but that didn't fix the problem

Personal hotspot has dissappeared from setting, I tried resetting my network setting but that didn't fix the problem

Have you tried to erase your drive and reinstall the OS - you should use recoery (hold Command + R keys while restarting). Since the items in the menu bar are part of the system, a clean reinstall of the system should take care of it.
As it is dangerous to post private information in a public forum, I will ask the hosts to remove it.
FWIW, we are all other users here - you are not addressing Apple.

HT201210 Itunes will no longer open with the error message MSVCR80.dII is missing from the computer, and I'm advised to reinstall itunes but that hasn't worked. What else can I try?

Itunes will no longer open with the error message MSVCR80.dII is missing from the computer, and I'm advised to reinstall itunes but that hasn't worked. What else can I try?
Thanks for your help
Pippa

Click here and follow the instructions.
(98708)

TS1489 My songs won't play on Windows 7 version of iTunes. Everything on my PC is up to date. Windows Media Player works fine. I followed the directions and nothing has changed. I have already tried to re-install iTunes but that hasn't worked either.

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