TS1489 tried to update my phone, now it has frozen, with an apple on it and i can't turn it off

I have a iphone4, i was updating itunes, now the phone has frozen, with an apple on the screen. It wont off and i cant use it. What do i do...?

Try connecting the device to your iTunes library in recovery mode and restoring it. Use the instructions in this Apple support document to place the iPod into recovery mode.
iOS: Unable to update or restore
B-rock

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TS3694 I received an error message when trying to update my iphone, my iphone is frozen with the apple on the screen, is it ok to unplug it from the computer and restart it?

I received an error message when trying to update my iphone, is it ok to uplug the iphone from the computer

Yes.

Trying to update macbook pro (OS X)10.7.2 but it keeps freezing and i have to turn it off every time

I try to do software update but it freezes about a quarter way thrugh and i have to turn the computer off and back on

Go to ~/Library/Preferences
Move the com.apple.SoftwareUpdate.plist file from the Preferences folder to the Trash.
Restart your Mac.
If that doesn't help, exactly which update are you trying to download? You may be able to use the standalone ??

HT4061 I was trying to update my phone now is asking me to restore my phone, can I have some help please?

I was trying to update my phone now is asking me to restore my phone, can I have some help please?

https://discussions.apple.com/message/18750831#18750831

Hi have tried to update my iphone now it has locked out with the apple sign on and won't switch off

hi have tried to update my iphone now it has locked out with the apple sign on and won't switch off - any ideas?

See here - http://support.apple.com/kb/TS3694#error1603

Since update, all songs have been deleted and i can't turn ipod off. HELP!!

since update, all songs have been deleted and i can't turn ipod off!! I updated the itunes software last week and the next time I synced the ipod, it immediately deleted all songs. After further investigation, i realized that my songs are still in itunes. Under the music tab, it shows the capacity and the content of the ipod. It used to have 4 gb of audio on there and now it have no audio and 4 gb of 'other' files. what does this mean? i can still see the songs in the library list, but i can't even make a playlist with them. When I click on playlist, nothing happens. Also, I can't turn the ipod off since the update. Please send any advice my way.
Thanks,
regan101

yes, and the problem is unresolved. i really feel that the problem is occuring with the itunes program and not the ipod. thanks, though.

I have tried to update my iphone 4 but now it has frozen on the apple sign with a bubble underneath, it wont turn off or do anything?? during the update an error message of 1603 came up but asked if i wanted to continue , which i did , help!!

I have tried to update my i phone 4 to version 5, but it came up with the error message of 1603 during , and asked if i wanted to continue which i did , but it has now frozen with the apple logo on the front and a bubble underneath it?? it wont turn off , sync or do anything??? help???

See here - http://support.apple.com/kb/TS3694#error1603

Im trying to update my phone , but its telling me i dont have enough gigs and i deleted all my apps and pictures , what should i do ?

I am trying to update my phone to IOS 7 , But its giving me some trouble. I deleted all of my apps and all of the music off my phone , but its still telling me I don't have enough gigs . Please Help !

Try to sync after deleting a bunch of stuff, see if that clears up space.
If that doesn't work, then back up your device and then restore from that backup. That should do the trick.

HT4061 i tried to update my phone now im locked out. ***

How do I find my serial number when m locked out.
i tried to up date and now im locked out.
theres the icon for itunes and the cable on the screen.
i have been up for hours, turn on/off, plug un plug, hold buttons aaaaaaaaaaaaaaaaaaaaaaaaaa ***!!!!!!!

Resolving Issues Updating or Restoring iPhone
http://www.apple.com/support/iphone/assistant/restore/

I tried to restore my phone, but something occurred and it wouldn't restore and it the screen will not change from the resstore laoding page and i can't turn it off or on. What went wrong? and how can i fix it?

i was trying to restore my phone and it was connected and everything and i went to restore it and after a couple of minutes something popped up saying it couldt restore. i looked to my phone screen and it looked as if the phone was going to restore but the screen never changed and after an hour, it still hasn't changed. i tired holding down the lock button but that didnt do anything. then i tried hooking it back up to itunes but itunes doesn't connect to it and my computer doesn't detect a connected device. What happened and how can i fix it?

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
But... if the Device has been Modified... this will Not necessarily work.

My phone is stuck on the apple logo, after I tried to restore it. The restoration failed and I can't turn it OFF. What should I do?

Phone is stuck on apple screen after recovery.
Will not turn off.

Hey there boogala1,
Try using the information in the following article to help you resolve this issue with your iPad mini:
If you can't update or restore your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT1808
Thanks for using the Apple Support Communities!
Cheers,
Braden

I was trying to update my ipad software to IOS ver 8 but it was hung and I could not even power off

I was trying to update my ipad software to IOS ver 8 but it was hung.
iTune prompted me to enter password as it could not be connected but ipad is hung.
Tried to power off to restart but could not

Have you tried resetting your ipad?
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10-15 seconds).
No data will be lost.

I downloaded emoticons and now IncrediMail has hijacked mozilla, my start page, firefox and hotmail can you please help no virus found and wont delete off add/remove programs

I downloaded emoticons and now IncrediMail has hijacked my browser choices, my toolbars with mozilla, my start page and functions in hotmail. I tried virus scans = nothing. I tried to remove = wont go away. Please help

No virus, but that "emoticons" thing dumped a load of Malware on your PC.
Install, update, and run these programs in this order. They are listed in order of efficacy. '''''(Not all programs detect the same Malware, so you may need to run them all to solve your problem.)''''' These programs are all free for personal use, but some have limited functionality in the "free mode" - but those are features you really don't need to find and remove the problem that you have. 
''Note: If your Malware infection is bad enough and you are mis-directed to URL's other than what is posted, you may have to use a different PC to download these programs and use a USB stick to transfer them to the afflicted PC.''
Malwarebytes' Anti-Malware - [http://www.malwarebytes.org/mbam.php] 
SuperAntispyware - [http://www.superantispyware.com/] 
AdAware - [http://www.lavasoftusa.com/software/adaware/] 
Spybot Search & Destroy - [http://www.safer-networking.org/en/index.html] 
Windows Defender: Home Page - [http://www.microsoft.com/windows/products/winfamily/defender/default.mspx] 
Also, if you have a search engine re-direct problem, see this: 
http://deletemalware.blogspot.com/2010/02/remove-google-redirect-virus.html
If these don't find it or can't clear it, post in one of these forums for specialized malware removal help: 
[http://www.spywarewarrior.com/index.php] 
[http://forum.aumha.org/] 
[http://www.spywareinfoforum.com/] 
[http://bleepingcomputer.com]

I reset my ipad under settings as itunes was "freezing" now my ipad is totally frozen with the apple logo showing and a white line under it BUT there it remains -- ??

I reset my mini ipad using settings as itunes was "freezing" now my ipad is completely frozen -- shows the apple logo and white line underneath and the it stops
<Edited by Host>

Reset it by holding the power and home keys down until the Apple logo appears.
Barry

HT1338 when updating OS X on brand new mac book pro 13 Retina, all it does is wait for several hours and I can not turn it off

Brand new and update showed up for the OS X. sected update and all it does is say wait for hours. It will not let me turn off the mac because the application loader keeps cancelling the request to either turn off or restart. Help

Hi again,
I have lost count of the number of posts here, in addition to my direct experience with my clients, where FileVault is discovered to be the main cause of whatever symptoms are being experienced. I refuse to turn it on on any of my systems and will always, always advise against turning it on to anyone who asks me.
I would recommend that you initially back up all your data to external media (either external hd or DVD-R) and then attempt to turn off FileVault. I purposely used the word attempt because, more often than not, even this can cause issues. If you are unable to turn FileVault off, indeed even if successful, I would recommend that you carry out an Erase and Install using your MacBook Pro's system disks.
In short, my message is ---- stay away from FileVault.
If you require to protect your files then the best way to achieve this is via Disk Utility and creating an encryted image. More details here:
http://docs.info.apple.com/article.html?artnum=107333
RD

TS1489 tried to update my phone, now it has frozen, with an apple on it and i can't turn it off

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