TS1492 I can connect to the internet but not to itunes

itunes error 11333, I can connect to the internet but not to itunes Store. Apple Support, mention update to itunes 7.5 will solve the problem, but if check for itunes updates in my system, it says that the system is pu to date

I won't give you a lecture about how poor WEP encryption is, but are you sure that is the problem? Is it possible that your new modem (or the carrier behind it) is not providing DHCP service?

Similar Messages

  • Hi, i can connect to the internet but mail will not download and i cannot open webpage ?? please help

    hi, i can connect to the internet but mail will not download and i cannot open a webpage?? any ideas

    Try #2 and #3 in link below. If neither work, you most likely have a hardware issue.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

  • HT201320 My email account is set up properly, I can connect to the Internet, but I cannot get mail from the Mail app.

    My mail account is set up properly, I can connect to the Internet, but I cannot get mail from the Mail app on my iPad.

    Hello echo1946
    Start with the first article to troubleshoot the issue of not getting mail on your iPad. When you get online using safari, check to see if you can log into webmail. Also keep in mind, depending on the account that mail sometimes might not come in if it is a POP account as it may have already been download elsewhere.
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/ts3899
    Mail Settings Lookup
    https://ssl.apple.com/support/mail-settings-lookup/
    iCloud: IMAP
    http://support.apple.com/kb/PH2585
    Regards,
    -Norm G.        

  • My safari can connect to the Internet, but other apps can't. I am using ipad3 wifi edition

    My safari can connect to the Internet, but other apps can't. I am using ipad3 wifi edition

    I have managed to resolve it. What I found is I typed in a wrong password when one app loaded. That app gave a misleading network connectivity error. Other apps are connecting fine now.

  • My PC is connected to my airport by Ethernet. I can connect to the network, but not the internet. My wireless devices can access the internet

    My PC is connected to AirPort Extreme by ethernet, I can access the network, but not the internet. The wireless devices on the extreme can access the internet

    Hey DM,
    Is the Wireless(WL) router signal coming through the wired-router?
    My ISP requires that my Wireless Router is identified from their end. I use AirPort Express, so they need its MAC address from the router. Without that, my network will show up, but my ISP doesn't recognize it and won't allow it to route he internet. I don't know your exact situation though.
    Can other wireless computers access the internet? If they can through the WL router, then it might be the MacBook. If they can't, then you might want to contact your ISP and ask if they can see your wireless router?
    Let us know.
    Adam

  • My router can connect to the internet but computers that connect to the router can't.

    I have a Wrt54g version 3.0 connected to a Speedstream modem.  I also have one wired computer connected to my wrt54g and one wireless laptop.  Both my computers can connect to the the router's web interface.  When I go to the status tab, the router is able to get a public IP address and under the diagnostics tab I'm able to ping and tracert to www.yahoo.com just fine.  But the computers that connect to the wrt54g cannot connect to the public internet.  It is really strange.  The computers get an IP from DHCP and I'm able to ping the internal gateway but I cannot ping a public IP address from the computers.  I've got the latest firmware and have tried to restore to factory default without any sucesss?  Any suggestions anyone?

    Check the Setup - Advanced Routing page. What you see sounds like you run in "Router Mode" or "NAT disabled". Change to "Gateway Mode" or enable NAT.

  • IPod connects to the computer, but not to iTunes

    When I connect my 30 gb iPod to the computer, the "do not disconnect" screen appears on the iPod, but it does not show up on a Source list on iTunes nor does it update. The iPod does appear in the Finder, so I know the connection is made. I have OSX 10.4.11 and just updated to iTunes 8, but this problem occurred prior to the update (I was hoping the update would solve the problem!). What to do???

    Yep add me to that list too, and I have tried the menu and select button on the ipod all that happens is the contrast goes very faint, tried the combo thing and it tells me it can't be installed on this computer, tried the 5 R's on the ipod frequent question page, all do nothing, totally un impressed with Apple for the first time, never had any problems but version 8 of itunes really needs bugging out before it was released, if anyone has any other ideas please do add them as I have just bought a whole load of music which is sat on my library and cant move to ipod...oh and I have also tried the create a new account and see if that works, well I could see the ipod but couldnt transfer the contents back to itunes - sooooooo unhappy can't do apple care as classic ipod is way past 2 years

  • I can connect to the internet and display my iTunes but I am unable to connect to the iTunes store.I am using the latest version of iTunes and have tried reinstalling but the problem still exists.

    I am able to play my music in iTunes but am unable to purchase music from the iTunes store.No connection.The screen is blank.

    Guys Check this Out
    The Solution is There
    https://discussions.apple.com/thread/3275295?tstart=0
    Best wishes : )

  • Can connect to wireless router but not to the internet

    Please Help, I have a WRT150N and I can connect to my wireless router by it will not connect to the internet from there, even though the internet, wireless, and security lights are lit up. If I plug a cord into the back of the router and then into my computer, I can connect to the internet, but once I disconnect the cable, I can still find and connect to my wireless router, but it will not connect to the internet from here. Under access it says "Local Only", I have the security type set to "Shared" under the security properties, and set to "WEP" with WEP key #1 entered. I have spent about 4 hours working on this problem now and could really use some help. Thanks.

    Type ipconfig /all in command prompt(cmd.exe) to see whether it displays valid and correct IP, netmask, gateway and DNS info. If not, take a look on these cannot connect to wireless network problem and using ping to troubleshoot network problem articles to get more ideas. Hope it helps..

  • A mac, a laptop and a pc can connect to the net, but pc can not conenct to mac or laptop

    It's tricky. I have a wireless wrt54g router working off of a comcast cable modem. I have the mac, the laptop and the pc all wired into it. The mac (os X) and the laptop (windows XP) can see and talk to each other and connect to the net. The pc downstairs (windows XP, same version as laptop) can connect to the net, but not to the mac or the lap top, yet it does show up in the network windows of both. I ran the windows network diagnostic and it told me that Default IP Gateway 192.161.1.1 passed, but IP Address 192.168.1.101 failed. I checked the router and the starting IP Address is 192.161.1.100 The same diagnostic on the laptop tells me that IP Address 192.168.1.108 passed. Can anyone tell me why IP Address 192.168.1.101 failed? As far as I can tell both the laptop and the pc have the same internet settings. Thanks Mark

    Yes, they need to run bonjour for windows.
    The Extreme should also use all short names, no spaces and pure alphanumeric.. it has to meet SMB standard.
    Hard disk should also conform to that.
    Open Windows Explorer and type directly into the address the name or the IP of the AE.
    \\AEName or \\AEIPaddress (replacing with actual name or IP).
    If that fails.. try ping.. open a command windows and ping the AE by name or IP.
    You can be pretty sure any failure is caused by name issues or firewall issues.. turn off all firewalls and force the computers to home location.

  • HT1595 Why is my Apple TV able to connect to the wireless but not the Internet?

    I cannot connect to the Internet! It's so frustrating it says it can connect to the wireless but not the Internet I know I have a signal because I have my laptop and iPad connected and working fine but its just Apple TV that cannot connect! Also when I continued without Internet it wouldn't let me sign in with my apple id even though I know it was right is this because I wasn't connected to the Internet? Someone help me please

    It's in your router.  Google is your friend, using the make and model of your router and the key words "port forwarding".
    There are lots of guides, for example http://www.wikihow.com/Set-up-Port-Forwarding-on-a-Router
    The hardest part is figuring out where to go in your particular router's menu system to type in the IP address of your Apple TV

  • I'm connected to the internet, but the Itunes store says that I'm not

    Okay...so I've read through all of the support articles on the support section of the site and I've tried out all of the diffrent solutions and I've got nothing. Even after getting the newest verison on Itunes on my computer still wont make it work.
    Would saying that I previously had the bankerfox virus on my computer help anybody to find a solution to my problem? Anybody?!

    You may want to start by telling is what error you are getting. If you are able to connect to the internet but not iTunes, your firewall and/or virus protection/security software is blocking the necessary ports. I would disable your security software and test. If disabling doesn't work, the nextoptiom would be to either completely remove any and all security software or contact the manufacturer for assistance in configuring the program to allow the ports.

  • TS1398 Why can I still connect to the internet, but I can no longer connect to the iTunes store?

    My family recently gave me an iPad for Mother's Day. It's been really awesome, but suddenly today I began getting an error: "Cannot connect to iTunes Store."
    The process looks great right up to the download. Then, after the icon appears with the status bar, just before you would expect the status bar to start filling out...BAM, error!
    I can connect to the internet just fine. I am able to sync via WiFi without trouble. I'm pretty sure I have tried all the troubleshooting on-and-offs. I even did a restore.
    Am I missing something? Why would it work fine one minute and get all quirky the next?
    Help me Obi-wan Kenobi; you're my only hope.

    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Could be you are not connecting to the internet via wifi.
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • I have a iPad 2 I brought it yesterday and it has an update for iOS 6.1 but it won't let me download it. It keeps saying your no longer connected to the Internet but I'm connected to my wifi. Can you help please

    I have a iPad 2 I brought it yesterday and it has an update for iOS 6.1 but it won't let me download it. It keeps saying your no longer connected to the Internet but I'm connected to my wifi. Can you help please

    Hi Blueandpink,
    If you are running iOS 4, you will need to update the iPad via iTunes on your computer (can't do OTA updates unless you have iOS 5 or higher).
    If you have a first generation iPad, unfortunately you won't be able to update to iOS 6 (iOS 5 is the highest you can update to on the original iPad).
    If you are on an iPad 2, 3, or 4th generation with iOS 5 and it still isn't working, try holding  down on both the Sleep AND Home buttons at the same time for about 10-15 seconds (ignore the red slider button). Keep holding it until the Apple Logo appears. When you see the Apple logo on the black screen, let go of the buttons. This “reset” fixes a lot of iPad issues and might work to resolve the update issue. Try updating again.
    Hope this helps!
    ~Joe

  • I have Windows XP / bootcamp and can connect to the internet via Wi Fi (Apple Express) but when I try to open Int. Explorer I get a message "cannot connect".  I checked to make sure IE is not off line.  Any suggestions please?

    I have Windows XP / bootcamp and can connect to the internet via Wi Fi (Apple Express) but when I try to open Int. Explorer I get a message "cannot connect" yet my computer is connected with a strong signal.  I checked to make sure IE is not off line.  Any suggestions please?

    Try using a different browser as a test.

Maybe you are looking for

  • Mapping in idoc segment

    Hi I am using ARTMAS04 idoc from sender side in which i have segments and following fields     E1BPE1MATHEAD(Segment max occurence is 1)            MATERIAL     E1BPE1MARMRT(Segment max occurence is 999999)            MATERIAL            EAN_UPC Even

  • Rollback in Master-Detail form - SOLVED

    Hellou. I have 2 blocks Mater-Detail relation. I execute query and make some changes in Items from block 1 and some changes in items in block 2.There are althoug some POSTs. I have Button "Change Back" and i need to use this button to rollback all ch

  • Suddenly no mic input level thru mbox

    I have been recording vocals successfully in GB 2.0.1 through an mbox. All of a sudden, with seemingly no change in anything, I'm getting no level when I sing into the mic and record (I just get a "chunk" with a straight line as opposed to the wavy a

  • Putting a string in a char array?

    Is it possible for the following string 'key' to be placed in array without having to manually go through the charAt methods? String key = "ABCDEFGH"; char[] columnNames = { key.charAt(0), key.charAt(1), key.charAt(2),key.charAt(3),key.charAt(4),key.

  • Video Blank / Green Screen on Android 2.3

    I developed an applications for Android 2.3 to stream video from http://live.twit.tv. The video plays correctly on about 90-95% of Android 2.2 devices but I've yet to see a 2.3 device play the stream correctly. The Nexus S plays the audio but the vid