TS1503 itunes match not working on ipad

I have itunes MAtch and my ipad does not work effectively with it.  many albums or songs wont play at all, others will only play one song at a time.  I have a large music library, 34 GB, so i am sure this has something to do with it.  Without Match the ipad would be to capacity at 32 GB, I would like to start Match fresh but am unsure how to reset it without restoring the entire ipad. 

Hey tweb1216,
Thanks for the question, and welcome to Apple Support Communities.
It sounds like you may be having some network connectivity issues, which would explain why your Wi-Fi enabled devices are encountering the problems. It may be good to run through the following network troubleshooting articles:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Apple TV: Troubleshooting wireless connections
http://support.apple.com/kb/HT1595
Also, you may want to check out the recommended settings for Apple devices:
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
Thanks,
Matt M.

Similar Messages

  • HT5085 iTunes Match not working on iPad

    I have an iPad and an iPhone both in iCloud and iMatch. The iTunes Match button on my iPad will not stay on and therefore library on iPad is not current. Can someone tell me how to ensure iTunes Match works with my iPad as well.

    Hey tweb1216,
    Thanks for the question, and welcome to Apple Support Communities.
    It sounds like you may be having some network connectivity issues, which would explain why your Wi-Fi enabled devices are encountering the problems. It may be good to run through the following network troubleshooting articles:
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/TS1398
    Apple TV: Troubleshooting wireless connections
    http://support.apple.com/kb/HT1595
    Also, you may want to check out the recommended settings for Apple devices:
    iOS and OS X: Recommended settings for Wi-Fi routers and access points
    http://support.apple.com/kb/HT4199
    Thanks,
    Matt M.

  • ITunes match not working on ipad

    iTunes match is not working on y iPad, one day all the music was there now I can't get it to work. It shows the iCloud symbol and after 30 seconds or so it disappears and a massage saying now music appears. What's going on???

    Can't help -- on my iPhone, i've turned the toggle switch on in Setting>Music but it says I have not subscribed to iTunes Match and to go to iTunes on my computer and subscribe even though I have already. So, can't get iCloud to update music on my iPhone wirelessly.

  • Music/iTunes Match not working properly since update to iOS 7

    Music/iTunes Match not working properly since update to iOS 7

    Try a Restart. 
    Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.
     Resetting your settings
    You can also try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. You won't lose any data, but it takes time to enter all of the settings again.
    Resetting your device
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. Apple recommends this only if you are unable to restart it.
    Or if this doesn't work and nobody else on the blog doesn't have a better idea you can contact Apple. 
    Here is a link to their contacts with most of the information below. 
    http://www.apple.com/contact/

  • Itunes match not working on IPhone

    Hi all,
    Really hope someone can help.
    Itunes match working fine on Ipad and Apple TV but when switching on the Iphone 4S I get message saying not subscribed. I use the same Apple ID for everything. Cant understand why it works on the others but not the Iphone which is the one I want it to work on.
    When I look in Itunes, I can see my Iphone as a Device on the left hand side, but when I go into the Store and check Itunes in the cloud and manage devices its only my Ipad that is there. Suspect this might be the issue but dont know how to add it? As I said its the same Apple ID?
    D

    Hi Michael,
    Thanks for coming back to me. I only subscribed to match a few days ago so definately using the same apple ID.  Really frustrating.
    When I sign back into the store on my iphone and go to turn on itunes match is gives me the subscribe message and when i go to enable automatic downloads it asks for the password, which I put in, and then it just keeps popping up again asking for the password, even although its the correct one going in.
    As I said, my iphone is a device on the left hand side, but when I go to itunes in the cloud on my account its only my Ipad that is showing up.
    New problem- since I switched itunes match off and back on again, I can enable the itunes match button on my Ipad but none of the music is showing- so neither device is working now. Really annoyed.

  • ITunes match not working on any device?

    I cannot get it working at all. When I try to enable on my iPhone it pops up the cloud and loading bar, then disappears almost straight away. If I try to load on Apple TV it says "there was a problem connecting to iCloud. Try again later" If I try on my Macbook it will send results, but will have the cloud with lightning bolt suggesting match is down...
    Yet if I got to the iCloud status page everything is apparently fine and should be working. I cannot believe all 3 of my systems are wrong. I even did a full reset of my phone to be sure and still won't work.

    iTunes Match has a series of updates / fix underway in the background, sadly no annoucement from Apple to cover.  Suggest as a short term free alternate Google Play Music and the gBeats app on IOS - it just works for up to 20000 Songs.
    iTunes Match is working in the UK but can be unusually slow, certainly it can not be relied upon - a great pity.

  • ITunes match not working after restoring device

    Hi!
    I enabled iTunes Match on my iPhone 4.
    I downloaded some songs to keep them stored on my device.
    All worked like a charm.
    I restored my iPhone 4 to correct some issue, but now the songs I downloaded doesn't play!
    All my iTunes Match is working, except for those songs.
    They still appear as downloaded on my device, if I tap on them, they appear as playing, but there is no sound, nor the playing bar goes on.
    If I connect the iPhone to iTunes Mac via USB, this songs don't appear in the list.
    How can I fix it?

    iTunes Match has a series of updates / fix underway in the background, sadly no annoucement from Apple to cover.  Suggest as a short term free alternate Google Play Music and the gBeats app on IOS - it just works for up to 20000 Songs.
    iTunes Match is working in the UK but can be unusually slow, certainly it can not be relied upon - a great pity.

  • My iTunes match not working on my iPhone.  Anyoine able to access theirs on an iPhone?

    I was informed by an Apple representative that match won't yet work with ios devices becuase it is still in beta testing.  Has anyone got itunes match to work with their iphone? 

    On the east coast in NJ. Cannot access iTunes Match on IOS device or on Apple tv. If I am on wifi, I cannot play any music on my iphone or apple tv. Even those songs downloaded to the iphone wont play. But if I turn off the wifi, then those songs on the iphone will play. On the apple tv, no music from iTunes Match will play. Also failing on my MacBook pro. This needs to get fixed soon.

  • HT4914 itune match not working with cellular date?

    I just got my iPhone 5 and itune match only works when you connect to wifi and I turn on use my cellular date?

    Hi rulffers,
    From your post I understand that you're unable to play songs from iTunes Match on your iPhone.  To troubleshoot this issue please follow the steps in the article below.
    How to troubleshoot iTunes Match - Apple Support
    Have a great weekend,
    Alex H.

  • Itunes Match not working on Iphone 4 after update to IOS 5.1

    Hello,
    Itunes Match has never been an issue for me in the past.  After I updated to IOS 5.1, I accessed my music app and noticed that Itunes Match was only showing artists that started with the letter "A" And "B".  So I turned match off, turned it back on and now itunes match shows a picture of a cloud and a progress bar.  the bar takes hours to move about half way, and then the app will just tell me that I don't have any music and I can dowloand music from itunes. 
    My wife is not having any issues with match on her iphone 4 and my ipad 2 running IOS 5.1 is also not having any issues.
    I have tried signing in and out of the Itunes store, turning on and off Itunes match, doing a hard reboot of the phone, I have rest and deleted everything on my phone and restored from a icloud back up.  I even tried to see if I could delete the music app data by going under settings/general/usage.....but the music app says it has "no data".
    This is Very frustrating for me, and I can't figure out what i can do to make my phone load my music match library again.  I thank you for any suggestions/help that you may have in advance!

    Exactly the same ting has happened to me over te past few days with my ipad2... I too resorted to setting my ipad2 up as a new device again to get match working... There is definitely something screwy happening on 5.1 I think... It was fine till I updated

  • Match not working on iPad

    I subscribed to iTunes Match in November. It works fine on my iPhone 4GS (listening through Match as I type this) but not on my iPad 4 (iOS 6.0.1).
    In Settings I click on "turn on iTunes Match", a box appears with my Apple ID and asking for my password. After entering the password I get a message saying that I am not not signed up for iTunes Match. Any ideas on how to fix this.

    Another sufferer here. I picked up a new iPad (3rd Gen) 64GB Wi-fi yesterday. After updating to iOS 6.0.1, I restored my back-up from my iPad 2 32GB Wi-fi (6.0.1) and reloaded my apps. I noticed this morning that although all my music shows up, my playlists aren't showing  up. My album art was missing for most of the day, but it finally appeared this afternoon. I've tried the usual fixes, turning Match off and on, signing out of the iTunes store, etc. No joy.
    You can log out of the iTunes store on the iPad (iOS 6.x) by selecting "iTunes & App Stores" in the left pane and then tapping on your Apple ID at the top of the right pane.
    But it hasn't helped me yet.
    John

  • HT204406 itunes match not working

    iTunes match is not working on my wife's iphone 4s. I have an ipad, my iphone and 2 pc's all linked to the same itunes account and have no problems connecting with them. The problem started this afternoon only on my wife's iphone 4s - trying to connect to match and it just hangs on the "Loading iTunes Match..." screen. Upgraded to iOS 7 but no cure.
    Any ideas?

    I had the same problem. My Match songs just did not show up. Here's what worked for me:
    Quit iTunes
    In the Finder top bar go to Go --> (hold down Option) --> Library
    Navigate to the Preferences folder.
    Find "com.apple.iTunes.plist" Throw it in the Trash
    Restart iTunes.
    Sign in to iTunes Store, then go to Store --> Turn On iTunes Match.
    All is well.

  • ITunes Match not working on iPhone 5

    My iTunes Match account is set properly on iTunes but I can't activate it on my iPhone 5, although every setting is "on" and I've gone through all the troubleshooting. What else can be done?

    Thanks for asking. I mean that, although I'm duly authenticated with my Apple ID and have the iTunes Match activated on the Settings menu, the Music App does not show any of my music. Whenever I open the app, the “cloud” icon shows up and I can see that the device is trying to connect/authenticate to iCloud but then, after a few seconds, nothing is returned and there’s a message saying that there are no songs available. Everything’s working fine on my PC and on my iPad (besides the iMac where I activated Match), the problem seems to affect only the iPhone…

  • ITunes Match not working after upgrade

    After upgrading to iOS 6 ota on my ipad3 my iTunes Match is not showing any songs. I get the artists and albums, but they are empty. I hav shut iTunes Match off, then on without results. I have reset my iPad without results. Any insight appreciated. It works fine on my iPhone 4 after upgrade.

    Yeah, so I did the full restore recommended by other posters, and that fixed the issue for me, as well. I backup my phone to iCloud, so these are the steps I took:
    Backed up the phone by going to Settings -> iCloud -> Storage & Backup -> Back Up Now
    Reset the phone by going to Settings -> Reset -> Erase All Content and Settings
    When phone started back up, I went through the initial setup screens, connected to a WiFi network, then selected the option "Restore from iCloud Backup", entering my Apple ID + password
    After a couple of restarts on its own, my phone froze starting up (black screen w/ silver Apple, progress bar frozen), and despite a couple of hard restarts by holding power + home button, it kept freezing at startup at the same point. I had to connect my phone to my computer and wipe it via iTunes (select the iPhone in the left navbar, then click "Restore"), then I did steps #2 and #3 again, and this time it restored properly. Now, all my iTunes Match songs and playlists show up and play properly.
    If my phone hadn't frozen in mid-restore, it wouldn't have been that painful, but, still, kind of irritating that it was necessary.

  • ITunes Match Not Working After Update to iOS 6.1

    I updated my iPhone 5 to 6.1 Now when I select a song using iTunes Match the song/artist/artwork isn't the song that plays. Has anyone else experienced this?I've turned match off to erase all songs and re-enabled it again, but I'm still getting the wrong songs. It works fine in iTunes, just not on the phone. Any ideas?

    Since update iTunes Match has not worked on my iPhone. I can see playlists and songs but not albums or artists. Have searched for solution with no joy. Sorry!

Maybe you are looking for