TS1538 after download iOS 7.1 when i run iOS 7.0.1 iphons4s i lost connection with itunes and i cant start my iphone?windows 7, 64bit iTunes 11, iphone 4s
Downloading iOS 7.0.1 when i start intall i lost connection with iphone and iTunes at my windows 7,64bit. now my iTunes dont find my phone and my windows divice manager show Apple Mobile Device (recovery mood) . how can i start my iphone?
Hello saimunkhan
Start with trying to put in your iPhone into recovery mode and then plug it in to iTunes and then follow the steps to restore it. If in recovery mode and still not getting anywhere, check with the article that you came from to troubleshoot it further.
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Regards,
-Norm G.
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When an internet connection is available, I run iTunes and it shuts down on my Windows 7 64bit computer. It used to crash when I went to the iTunes store but, after installing the newest version of iTunes it crashes if there is an internet connection. I can turn off my internet access and then run the software but, once I try the iTunes store again it crashes. It does not give an error message as to why its doing this. Just says it encountered a problem. I cannot do anything with my iPad or iPod without this working. Its extremely frustrating.
I have also contacted Apple several times and they give me links to other's problems but, none have worked to fix this.Close your iTunes,
Go to command Prompt -
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(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
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I would recommend the steps in the article below. See the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If you are receiving an error message, find the exact error number that you recieved in the article below and process the steps.
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
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I have an app called Astrogold that crashes when I run one function, but no one else I know with the same app experiences the crash. The app writes several different reports, and gives the option of sending them as PDF files. All the other reports generate fine, but one of them....and that one crashes the app while it is trying to generate the report.
Note: it only crashes the display. If I double click the home button I see the app itself is still running.
I checked my Diagnostics & Usage data, and noticed that every time the app crashes a LowMemory report is created. I looked at the LowMemory report and see that the Largest process is Astrogold. But I don't see any reports with the name of the app itself.
I have an iPhone 5c, and according to iTunes I have 2.25 GB Free.
Below is the actual LowMemory report. Can anyone make any suggestions?
name":"astrogold","bug_type":"109","os_version":"iPhone OS 7.1.2 (11D257)","bundleID":"com.esotech.astrogold","version":"4.2.4 (4.2)","app_name":"astrogold"}
Incident Identifier: 257B47E8-3A4D-4C64-8E9F-71D33C905548
CrashReporter Key: cfa389285f4559a21d797bfeec6a78c584e798d6
Hardware Model: iPhone5,4
Process: astrogold [18906]
Path: /var/mobile/Applications/D8301675-652C-4472-A168-CF3F141C5F58/astrogold.app/ast rogold
Identifier: com.esotech.astrogold
Version: 4.2.4 (4.2)
Code Type: ARM (Native)
Parent Process: launchd [1]
Date/Time: 2014-08-31 13:15:13.616 +0800
OS Version: iOS 7.1.2 (11D257)
Report Version: 104
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Triggered by Thread: 0
Thread 0 Crashed:
0 libsystem_kernel.dylib 0x399a51f0 0x39992000 + 78320
1 libsystem_pthread.dylib 0x39a0d7b2 0x39a0a000 + 14258
2 libsystem_c.dylib 0x39955ff4 0x3990c000 + 303092
3 libsystem_malloc.dylib 0x399ccd20 0x399ca000 + 11552
4 libobjc.A.dylib 0x393f73a4 0x393ed000 + 41892
5 libobjc.A.dylib 0x393ffb66 0x393ed000 + 76646
6 astrogold 0x001be574 0xe2000 + 902516
7 astrogold 0x001be774 0xe2000 + 903028
8 astrogold 0x001a2910 0xe2000 + 788752
9 astrogold 0x001a40fa 0xe2000 + 794874
10 UIKit 0x315ba174 0x3147c000 + 1302900
11 UIKit 0x315613d6 0x3147c000 + 938966
12 UIKit 0x31560c2c 0x3147c000 + 937004
13 UIKit 0x314872e0 0x3147c000 + 45792
14 QuartzCore 0x31103316 0x310f7000 + 49942
15 QuartzCore 0x310feb3a 0x310f7000 + 31546
16 QuartzCore 0x310fe9cc 0x310f7000 + 31180
17 QuartzCore 0x310fe3e0 0x310f7000 + 29664
18 QuartzCore 0x310fe1f2 0x310f7000 + 29170
19 QuartzCore 0x310f7f18 0x310f7000 + 3864
20 CoreFoundation 0x2ec20ff6 0x2eb81000 + 655350
21 CoreFoundation 0x2ec1e982 0x2eb81000 + 645506
22 CoreFoundation 0x2ec1ecce 0x2eb81000 + 646350
23 CoreFoundation 0x2eb89724 0x2eb81000 + 34596
24 CoreFoundation 0x2eb89506 0x2eb81000 + 34054
25 GraphicsServices 0x33af86ce 0x33aef000 + 38606
26 UIKit 0x314ea86c 0x3147c000 + 452716
27 astrogold 0x000e9136 0xe2000 + 28982
28 libdyld.dylib 0x398eeab4 0x398ed000 + 6836
Thread 1:
0 libsystem_kernel.dylib 0x39992804 0x39992000 + 2052
1 libdispatch.dylib 0x398e1050 0x398d9000 + 32848
2 libdispatch.dylib 0x398db2de 0x398d9000 + 8926
Thread 2:
0 libsystem_kernel.dylib 0x39992a50 0x39992000 + 2640
1 libsystem_kernel.dylib 0x39992848 0x39992000 + 2120
2 CoreFoundation 0x2ec205e4 0x2eb81000 + 652772
3 CoreFoundation 0x2ec1ed04 0x2eb81000 + 646404
4 CoreFoundation 0x2eb89724 0x2eb81000 + 34596
5 CoreFoundation 0x2eb89506 0x2eb81000 + 34054
6 Foundation 0x2f57d492 0x2f572000 + 46226
7 Foundation 0x2f5ce254 0x2f572000 + 377428
8 astrogold 0x00408f30 0xe2000 + 3305264
9 Foundation 0x2f63fa0a 0x2f572000 + 842250
10 libsystem_pthread.dylib 0x39a0c956 0x39a0a000 + 10582
11 libsystem_pthread.dylib 0x39a0c8c6 0x39a0a000 + 10438
12 libsystem_pthread.dylib 0x39a0aae4 0x39a0a000 + 2788
Thread 3 name: com.apple.NSURLConnectionLoader
Thread 3:
0 libsystem_kernel.dylib 0x39992a50 0x39992000 + 2640
1 libsystem_kernel.dylib 0x39992848 0x39992000 + 2120
2 CoreFoundation 0x2ec205e4 0x2eb81000 + 652772
3 CoreFoundation 0x2ec1ed04 0x2eb81000 + 646404
4 CoreFoundation 0x2eb89724 0x2eb81000 + 34596
5 CoreFoundation 0x2eb89506 0x2eb81000 + 34054
6 Foundation 0x2f5ca23c 0x2f572000 + 361020
7 Foundation 0x2f63fa0a 0x2f572000 + 842250
8 libsystem_pthread.dylib 0x39a0c956 0x39a0a000 + 10582
9 libsystem_pthread.dylib 0x39a0c8c6 0x39a0a000 + 10438
10 libsystem_pthread.dylib 0x39a0aae4 0x39a0a000 + 2788
Thread 4 name: com.apple.CFSocket.private
Thread 4:
0 libsystem_kernel.dylib 0x399a5434 0x39992000 + 78900
1 CoreFoundation 0x2ec244de 0x2eb81000 + 668894
2 libsystem_pthread.dylib 0x39a0c956 0x39a0a000 + 10582
3 libsystem_pthread.dylib 0x39a0c8c6 0x39a0a000 + 10438
4 libsystem_pthread.dylib 0x39a0aae4 0x39a0a000 + 2788
Thread 5:
0 libsystem_kernel.dylib 0x399a5c70 0x39992000 + 81008
1 libsystem_pthread.dylib 0x39a0ac1e 0x39a0a000 + 3102
2 libsystem_pthread.dylib 0x39a0aad8 0x39a0a000 + 2776
Thread 6:
0 libsystem_platform.dylib 0x39a069a6 0x39a05000 + 6566
1 libobjc.A.dylib 0x393ffad6 0x393ed000 + 76502
2 CoreFoundation 0x2eb86140 0x2eb81000 + 20800
3 CoreFoundation 0x2eb8c0dc 0x2eb81000 + 45276
4 CoreFoundation 0x2eb9f6e4 0x2eb81000 + 124644
5 astrogold 0x0019ed06 0xe2000 + 773382
6 Foundation 0x2f59a64c 0x2f572000 + 165452
7 Foundation 0x2f58a870 0x2f572000 + 100464
8 Foundation 0x2f62e740 0x2f572000 + 771904
9 libdispatch.dylib 0x398de25a 0x398d9000 + 21082
10 libdispatch.dylib 0x398df684 0x398d9000 + 26244
11 libdispatch.dylib 0x398df8d8 0x398d9000 + 26840
12 libsystem_pthread.dylib 0x39a0ac14 0x39a0a000 + 3092
13 libsystem_pthread.dylib 0x39a0aad8 0x39a0a000 + 2776
Thread 7:
0 libsystem_kernel.dylib 0x399a5c70 0x39992000 + 81008
1 libsystem_pthread.dylib 0x39a0ac1e 0x39a0a000 + 3102
2 libsystem_pthread.dylib 0x39a0aad8 0x39a0a000 + 2776
Thread 8:
0 libsystem_kernel.dylib 0x39992a50 0x39992000 + 2640
1 libsystem_kernel.dylib 0x39992848 0x39992000 + 2120
2 CoreFoundation 0x2ec205e4 0x2eb81000 + 652772
3 CoreFoundation 0x2ec1ed04 0x2eb81000 + 646404
4 CoreFoundation 0x2eb89724 0x2eb81000 + 34596
5 CoreFoundation 0x2ebcd346 0x2eb81000 + 312134
6 CoreMotion 0x2f2484fc 0x2f20f000 + 234748
7 libsystem_pthread.dylib 0x39a0c956 0x39a0a000 + 10582
8 libsystem_pthread.dylib 0x39a0c8c6 0x39a0a000 + 10438
9 libsystem_pthread.dylib 0x39a0aae4 0x39a0a000 + 2788
Thread 9 name: WebThread
Thread 9:
0 libsystem_kernel.dylib 0x39992a50 0x39992000 + 2640
1 libsystem_kernel.dylib 0x39992848 0x39992000 + 2120
2 CoreFoundation 0x2ec205e4 0x2eb81000 + 652772
3 CoreFoundation 0x2ec1ed04 0x2eb81000 + 646404
4 CoreFoundation 0x2eb89724 0x2eb81000 + 34596
5 CoreFoundation 0x2eb89506 0x2eb81000 + 34054
6 WebCore 0x36ebfc70 0x36e01000 + 781424
7 libsystem_pthread.dylib 0x39a0c956 0x39a0a000 + 10582
8 libsystem_pthread.dylib 0x39a0c8c6 0x39a0a000 + 10438
9 libsystem_pthread.dylib 0x39a0aae4 0x39a0a000 + 2788
Thread 10 name: JavaScriptCore::BlockFree
Thread 10:
0 libsystem_kernel.dylib 0x399a4f2c 0x39992000 + 77612
1 libsystem_pthread.dylib 0x39a0bf62 0x39a0a000 + 8034
2 libsystem_pthread.dylib 0x39a0cd9c 0x39a0a000 + 11676
3 JavaScriptCore 0x2fbb8308 0x2fba6000 + 74504
4 JavaScriptCore 0x2fbb5970 0x2fba6000 + 63856
5 libsystem_pthread.dylib 0x39a0c956 0x39a0a000 + 10582
6 libsystem_pthread.dylib 0x39a0c8c6 0x39a0a000 + 10438
7 libsystem_pthread.dylib 0x39a0aae4 0x39a0a000 + 2788
Thread 11 name: JavaScriptCore::Marking
Thread 11:
0 libsystem_kernel.dylib 0x399a4f2c 0x39992000 + 77612
1 libsystem_pthread.dylib 0x39a0bf62 0x39a0a000 + 8034
2 libsystem_pthread.dylib 0x39a0cd9c 0x39a0a000 + 11676
3 JavaScriptCore 0x2fd56cb2 0x2fba6000 + 1772722
4 JavaScriptCore 0x2fd56d0c 0x2fba6000 + 1772812
5 JavaScriptCore 0x2fbb5970 0x2fba6000 + 63856
6 libsystem_pthread.dylib 0x39a0c956 0x39a0a000 + 10582
7 libsystem_pthread.dylib 0x39a0c8c6 0x39a0a000 + 10438
8 libsystem_pthread.dylib 0x39a0aae4 0x39a0a000 + 2788
Thread 0 crashed with ARM Thread State (32-bit):
r0: 0x00000000 r1: 0x00000000 r2: 0x00000000 r3: 0x27d1f553
r4: 0x00000006 r5: 0x3b90118c r6: 0x0000000b r7: 0x27d1f5bc
r8: 0x0000000b r9: 0x00000001 r10: 0x00626000 r11: 0x00000000
ip: 0x00000148 sp: 0x27d1f5b0 lr: 0x39a0d7b7 pc: 0x399a51f0
cpsr: 0x00000010
Zane B Stein
("os_version":"iPhone OS 7.1.2 (11D257)","version":"104","bug_type":"198"}
Incident Identifier: 3526E805-4C03-4956-83B6-2A4AB95B9EE4
CrashReporter Key: cfa389285f4559a21d797bfeec6a78c584e798d6
Hardware Model: iPhone5,4
OS Version: iPhone OS 7.1.2 (11D257)
Kernel Version: Darwin Kernel Version 14.0.0: Thu May 15 23:10:37 PDT 2014; root:xnu-2423.10.71~1/RELEASE_ARM_S5L8950X
Date: 2014-09-02 14:24:12 +0800
Time since snapshot: 220 ms
Free pages: 1448
Active pages: 17896
Inactive pages: 9268
Speculative pages: 11
Throttled pages: 209561
Purgeable pages: 261
Wired pages: 21682
File-backed pages: 26187
Anonymous pages: 988
Compressions: 456385
Decompressions: 85356
Compressor Size: 44
Uncompressed Pages in Compressor: 59
Largest process: astrogold
Processes
Name <UUID> rpages recent_max fds [reason] (state)
CloudKeychainPro <b9fbb8e4989732709cb18c481dfa61a9> 108 108 200 (daemon) (idle)
mediaremoted <051ef8b6e7c93fa49a0a2e15ea6e1f52> 193 193 200 (daemon) (idle)
MobileGestaltHel <c3c9c32948fe364f8103dd528164b610> 123 123 200 (daemon) (idle)
DuetLST <89027d811bd73931a4d45f71c9bbebc7> 472 472 200 (daemon) (idle)
itunesstored <00f47fa85c623cee9d55c9b004ba561d> 1426 1426 200 (daemon) (idle)
lsd <8d2569b7b89033328609c73d07410b55> 149 149 200 (daemon) (idle)
sandboxd <712c543459bf3d81b0ec88bba199d802> 96 96 200 (daemon) (idle)
geod <6e5e9ae33f8638b7be848eac2c1ef70b> 166 166 200 (daemon) (idle)
assetsd <6f28405c4c1b35e9aff946c1c4799c0f> 868 868 200 (daemon) (idle)
installd <185a1eaa735b3aa38d98092ba8493ba0> 201 201 200 (daemon) (idle)
securityd <47657a3a48573d6a8e52ef4cc868248c> 617 617 200 (daemon) (idle)
networkd_privile <234d3717143e3bbba12acc5de334deaf> 81 81 200 (daemon) (idle)
accountsd <5a5640b47fe637bebb6254deff26eaee> 438 438 200 (daemon) (idle)
routined <d5590a1879153ed284886271907ea8fa> 344 344 200 (daemon) (idle)
EscrowSecurityAl <d0a689490be631efac2c764fe93300dc> 166 166 200 (daemon)
mstreamd <a2bb6401f1d63c7aa320a817d8839522> 406 406 200 (daemon)
tccd <ad9819a843e93a1680335febb52c7cc3> 227 227 200 (daemon)
kbd <eba296f6bd4938688fa16a5e39fa477c> 2319 2319 200 (daemon)
CVMServer <c95a902a5ae331c2a5239b6cf98a0617> 89 89 200 (daemon)
astrogold <58c53f7c8e8931ec823713195426f59c> 166401 166401 200 [per-process-limit] (frontmost) (resume)
identityservices <d1b907f8a41e3ebd9f270aa846040b07> 581 581 100 (daemon)
wifid <2b4c0ddf1a8439838868bf2be61d8bf1> 1286 1286 25 (daemon)
syslogd <5c06b8eec36032b49cc9421348ba47ea> 132 132 50 (daemon)
locationd <b813efaa4a6a314cafdbbd9b88c30796> 1732 1732 100 (daemon)
powerd <bd077d109d773bcd9041153b30ea034a> 128 129 100 (daemon)
imagent <79bd0fedda583ae3822051093f7681b5> 571 571 100 (daemon)
vmd <f44f0a6a37293606865eb8862c10b653> 188 188 100 (daemon)
iaptransportd <818588012ed93eb7a10ccb22d8acadfe> 223 223 50 (daemon)
mediaserverd <e40c7476d9fe3d759bfd28b8d68dc7ba> 2233 2233 200 (daemon)
mDNSResponder <60e905f9582a3090ab6e7a257454389e> 226 226 100 (daemon)
apsd <b7e19d27180e34aba845e475eae7d3db> 510 510 100 (daemon)
dataaccessd <fdf81960fb903bd68616117fd29ce277> 2563 2563 200 (daemon)
sharingd <2c731a1c182637a39b004694b2a5e23d> 508 508 50 (daemon)
mobileassetd <08440fa17b3537afb347cf78aa039a67> 565 565 200 (daemon)
SpringBoard <f73e83ffc898302394baa2042ca232fd> 9211 9211 100
backboardd <b5d33ca6da9c33d48e2c8ccb9930c3dc> 8716 8716 50 (daemon)
aggregated <3e381378eb7f3dd2846920cb5db91265> 523 523 50 (daemon)
lockdownd <d998e2bac7663966bd0285c07ed89111> 276 276 100 (daemon)
configd <20b29bb0286e347ebe7c42aa8ee421c9> 462 462 100 (daemon)
fseventsd <8876b6f5a0c13024a12cb3e148ddab61> 303 303 100 (daemon)
fairplayd.H2 <243ccf92ad4d34cbb4fdf7e078d55141> 130 130 100 (daemon)
wirelessproxd <47699be4861c30abbb375e1d3b9e15dc> 153 153 100 (daemon)
BTServer <51d0d4421dc73abf9d4844e2b155c340> 536 536 100 (daemon)
distnoted <7895f761ec323e31a356860060f8713d> 155 155 100 (daemon)
UserEventAgent <9aedc371d1c037e7b5d7b5577f0424a8> 756 756 100 (daemon)
WirelessCoexMana <f5dcce7805a9308bbbcf2d52751385ef> 132 132 100 (daemon)
networkd <148d4512d2c43efc95bafd487fd97f4a> 577 577 100 (daemon)
filecoordination <7b1b1b1b4fe0364c8e0adfd90f78b4a9> 207 207 200 (daemon)
medialibraryd <fdf252b3fb1a3646a836c0c3b5840464> 634 634 200 (daemon)
touchsetupd <0a4f35337aa13e55a3d7e56296499e14> 154 154 200 (daemon)
ubd <30a03e11a5c43c7cbd6ecd1aaef27841> 470 470 200 (daemon)
CommCenter <463e099ed64e30ad9433b8ea3f4a4e94> 2039 2039 100 (daemon)
notifyd <5b4c0731afd533179b295e4f39e589d6> 335 335 100 (daemon)
**End**
<Post Edited By Host>Thank you for your reply.
>You can double-click the home button and then swipe upwards on the thumbnail of the app to force it closed.
Did that
>After that, power the phone off and back on again, test.
Did that
>If still a problem, force close the app again and then reset the phone, holding the sleep/wake and home buttons together until you see the Apple logo and then release. The phone will reboot, test.
Did that
>If still a problem, then connect the device to iTunes and restore from backup.
Did that
>If that does not work, it is possible there is something corrupt in the backup. The final step is restore as new, not from a backup.
This is the only thing I had not done before I posted my initial request for help. I will work on that....it's a last resort I was hoping not to do, but it sounds like I've already done everything else.
Thank you. -
when we try to restore a iphone 3 sur Itunes and new Lion we have error 3194 can t restore this iphone what can i do ?
thanks for your kind help1. Update iTunes - latest version is 10.4.1.
2. Disable ALL security apps (firewall, antivirus/spyware) running on your computer.
3. Don't try to downgrade the iOS version. This isn't supported
4. If you EVER tried to hack thie phone or use apps like tinyumbrella, you may have to edit the hosts file on your computer to remove references to gs.apple.com
5. If your phone has been hacked (jailbroken, iOS downgrade, or unauthorized unlocking), you may not be able to restore the phone to Apple specs again.
"This device is not eligible for the requested build: Also sometimes displayed as an error 3194. If you receive this error, update to the latest version of iTunes. 3rd party security software or router security settings can also cause this issue, to resolve please follow Troubleshooting security software issues. Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod; follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. Also, using an older or modified .ipsw file can cause this error. Try restoring moving the current .ipsw file aside, or try restoring in a new user to ensure that iTunes downloads a new .ipsw."
http://support.apple.com/kb/TS3694
Message was edited by: modular747 -
When I am logged into iTunes and try to purchase something the window requesting I sign in to iTunes store keeps an appearing no matter how many times I enter the password (even though I'm already signed in!). Any suggestions greatly appreciated. Thanks.
This may help.
Fix for “No Content” on iPhone & iPod after iOS 4.2.1 update
The try the standar fixes:
- Reset. Nothing will be lost.
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Restore the iPod from backup via iTues
- Restore the iPod factoery defaults/new iPod. -
What do I do when I am trying to install my new version of itunes, and it says this: The installer encountered errors before iTunes could be configured. Errors occurred during installation. Your system has not been modified.
I had this, and after a large number of fruitless attempts, I had to reload Windows, which solved it. This was of course a real pain, but I had to do it since updating iTunes was necessary in order to get the new iOS version. But before doing such a drastic thing, you could try to restore Windows to a previous point in time by picking a restore point. This of course presumes that you really have some issues with your Windows (which I had) and that you can make a decent guess on when the system was ok (which I couldn't), i.e that you can decide a good date to restore to.
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i can no longer log into my ichat linked to my gmail. right after opening up ichat, receive the following message: lost connection with jabber. the server has unexpectedly disconnected. how to troubleshoot? thanks.
Hi,
There can be many reasons why the Login is "up the creek".
Any break in the network at your end whilst logged in will cause an issue.
A sort of discrepancy between what iChat thinks the state should be and what the server thinks.
If they don't agree the server will refuse to accept.
A Crash at the server end which does not log you out properly will also do it.
Any file at any time can be come corrupted.
Luckily with the iChat .plists they are recreated if removed with an iChat Restart.
If it were AIM you can also get your Account Suspended and this will not log you in.
(It tends to happen from Chat rooms where people notify AIM about bad behaviour (as they see it) and you have to apply to get Un-suspended).
Most of the big IM services use multiple servers.
Sometimes these go out of Sync.
In the case of AIM this happens when they remove Old unused Screen Names from people's Buddy List prior to making them available for re-registration. I am not sure if this happens at Google.
You seem to be talking about an account that has worked at Work and having new computer at home.
As I mentioned the Priority thing you have not said that it has coincided with the new computer logging in (this will kick the work Computer out of Google whether you are logged in on the Web Mail page or in iChat)
IN addition to that iChat stays partially logged in for Off Line IMs
This is done in the background by a support app called iChatAgent
If your Computer is ON but ichat is not started people can still send you Messages.
Instead of saving these on the server until you login iChat will start up.
Depending if the home Mac is effecting the Work Login it may be holding sway over your Login.
Using your girlfriend's login may have booted her Off Line where she normally uses the name/login.
The AIM Side can be specifically set to allow Multiple Logins and therefore NOT allow them. If this happens you get a warning and messages to do something about it.
You do not get these in any Jabber or Google Login as the Priority setting is supposed to take care of it.
If the Login works at the Web Mail Login and on one computer then the .plist on the work computer is the most likely issue.
There is a small chance that a Corrupt Buddy Pic (Home Folder/Library/Caches/com.apple.iChat/Pictures) may be the cause.
Set this folder to icon view and also use the Finder's View Menu > Show View Options and select icon view.
This should show all pics as their icon.
Check that all display properly.
At this point I would try a COMBO version update install of the last Update you did over what you have.
This often corrects hard to trace things
The 10.5.8 COMBO is here
11:28 PM Monday; June 20, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb( 10.6.7)
Mac OS X (10.6.7),
"Limit the Logs to the Bits above Binary Images." No, Seriously -
While having a perfectly running iTunes and all programs associated, I was notified of the iTunes 10.4 upgrade. After following typical directions, I have had nothing but trouble. First “iTunesHelper was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 5)” occurred. Following directions found at https://discussions.apple.com/message/15087646#15087646, I now get the following “iTunes.exe - System Error The program can't start because AVFoundationCF.dll is still missing from your computer. Try reinstalling the program to fix this problem.”, Along with “iTunesHelper was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 126)” I am running Win 7 Ultimate 64 bit on HP TouchSmart tx2-1275dx. I was one week away from buying an iPad but not if this is what I have to deal with. Please help
I actually managed to resolve this on my own by downloading iTunes from the Apple website and reinstalling iTunes that way. Here's the link: http://www.apple.com/itunes/download/ That should fix your problem. Good luck!
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