TS1538 after trying to update my iphone displays connect to i tunes and will not connect
when i tried to update my phone it would not complete, and now only shows connect to itunes
computer nor itunes sees it when I plug in to usb
Try a different USB port, if iTunes still does not see the device - try another computer with iTunes on it also may need to make sure computer and iTunes is up to date as well as may need to uninstall and reinstall itunes
Similar Messages
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After attempting to update to ios 7, my iphone is stuck in recovery mode and will not connect to the itunes software server. I have already tried the resetting with power swich and home button and plugging into computer but it says the "iPhone software update server cannot be contacted." I am locked out of my phone. Does anyone have any idea how to resolve this issue and get the phone working again. I will add that I am now trying to restore it on a different computer with a lower version of itunes, but the computer that it initially happened on had the updated itunes and gave me the same result ... nothing. Thanks for your help in advance.
Try going to recovery mode as described here. You may have to try this more than once to succeed.
Use the original iTunes that the iPhone synced with.
http://support.apple.com/kb/HT1808 -
After updating my iPhone 5 to iOS 8.1 it will not connect to the wifi network at work even though it recognizes it. It however still automatically connects to the network at home (this is the network I used to update the phone). My iPad however does not seem to have any problem connecting. I have restared the phone, toggled the router, re-entered the network password but there's still no connection.
When your device is trying to connect to the work Wi-Fi network, go to Settings > Wi-Fi > then tap on the name of the Netowrk that she is having trouble with. Then tap on forget this network. Let the device attempt to connect again and make absolutely sure she is trying to connect to the work network and not a nearby network, then make absolutely sure the password is entered correctly.
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I am trying to update my iphone 4 icloud but I keep getting can not connect to server when I click on the terms and conditions
" iTunes could not contact the iPhone software update server because you are not connected to the internet. Make sure your internet connention is active and try again."
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I have tried to update my iPhone using the iTunes method but it will not work. The message "The iTunes update server could not be contacted. Please check your internet connection or try again later," appears. What do I do? The Internet is working fine.
Have you tried the following troubleshooting document?
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
If you end up using the If the iTunes Store opens successfully section of the document, and the "Automatically detect settings" checkbox is already checked, try unchecking and rechecking it and clicking OK. -
the computer says that my flash players is out of date so I tried to update. The download starts by stops at 25% and will not continue.
Had the same problem (stalling at 25% or 30%).
This worked for me:
1. Reboot computer or use Activity Monitor to force quit any prior Adobe Flash installation process that may be still running
2. Download Adobe Flash update using this link (assuming you are using Safari or Firefox): Flash Player for Safari and Firefox - NPAPI
3. Mount flash player by clicking on flash drive icon on desktop
4. Right click on Flash file
5. Choose 'Show Package Contents'
6. Open 'Contents' then 'Resources'
7. Run file 'Adobe Flash Player.pkg'
8. Reboot computer. -
Hello everyone,
I have the iPhone version 4.3.3 and I want to update to the latest iPhone software. With this version, I can only update through iTunes. When I plug in my phone to my computer and select the update option through iTunes, it sends an error messsage reading that I need to be connected to the internet to update my phone. My phone and my computer are both connected to wifi at the times I try to update, so I don't understand why I keep getting that message.
I've talked to my phone company and they said it probably has to deal with iTunes, but they were not sure. I also tried uninstalling and reinstalling iTunes, but it still didn't work. Does anyone have a clue as to what is going on and also what I can do to update my phone?
Thank you so much!
cutieturtle07Is your iPhone 4 GSM type or CDMA ?
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after trying to update my iphone 5 to ios 7 via itunes my phone will not work at all, all i have is an itunes logo and cable logo on the screen HELP!!!!
you'll want to restore it using itunes and recovery mode
http://support.apple.com/kb/ht1808 -
Hi after trying to update my iPhone 5s while connected to iTunes on the Mac I got a notice saying it could not update the phone (error message: (-1)). Any idea what this error message means? Is it a space issue?
Resolve iOS update and restore errors
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I tried to update my iPhone 4s to the ios 6 and it wouldn't download and my phone will not work now.
I tried to update my iPhone 4s to the ios 6 and it wouldn't download and my phone will not work. I started the download and it said that it had 6 hours remaining, so i just left it overnight. The next morning it was working fine, but the ios 6 didn't download. I looked at it later and it had the turning on screen with the loading bar under it. It stayed like that for a while and the bar didn't move. I needed to use my phone so I tried to make it go to the home screen, but nothing happened. I held down the lock and home button for a few seconds and everything went black. I tried to turn it back on and all it has done all day is stayed on the turning on screen. I tried plugging it into the wall, and nothing happened. I tried connecting it to iTunes, and nothing happened. I don't know what I need to do to get it to work.
OMG is working OMG OMG OMG Thanks alot dude!
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I'm trying to update my iphone 4 with ios7.0.4 and I'm showing a a plug that must go to my itunes. when I do that it says it has to restore my phone to manufactory setting. is there any way around this
No. Make a backup first.
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hi. i was trying to update my iphone 3gs but it was stop and don't let me , cold you pleas help me if is possible
What is the exact wording of any error message you received?
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I tried to update my iphone 5 to iOS8 this morning and now it has been frozen for 5 hours, help?
Hi all, so this morning I tried to update my iPhone 5 to the new iOS8 and my phone has now been frozen for 5+ hours along with leaving the update incomplete. Does anyone have any idea on how to fix this? Cheers
Hello e.d3,
Thanks for using Apple Support Communities.
To troubleshoot this issue where you are unable to update your iOS device please follow the troubleshooting steps in the article below.
If you can't update or restore your iPhone, iPad, or iPod touch
Take care,
Alex H. -
HT201656 i am trying to update my iphone 4 to ios 7 but i can not see general then software update
i am trying to update my iphone 4 to ios 7 but i can not see general then software update
Update it as described in this article; devices running an iOS version prior to 5.0 can't be updated straight from the device and must be updated from iTunes on a computer. It will be updated to the newest iOS release supported by the device’s hardware, which is iOS 7.0.4 for an iPhone 4.
(97574) -
After updating my iPhone to IOS6.1.2, My itunes will not load or sync. What should I do?
After updating my iPhone to IOS 6.1.2, phone will not load or sync with itunes. When syncin it gets stuck on waiting for changes to be applied. What should I do?
"What should I do?" -- Just wait a few hours and your battery will drain out. Then you won't have to worry about loading or syncing tunes.
Hellooo??? Apple??? Are you out there??? Two months and counting now, and still no fix for the 6.1.2 battery-drain problem. Hellooooo????
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