TS1538 Connection between iPhone and iTunes

My computer recognizes the connection between the USB and my iPhone 4 but iTunes doesn't find it. I've ran diagnostics and it comes up red which means iTunes can't locate it, but in My Documents my phone shows up. So what is going on?

Did you already try some of the suggestions mentioned in this article iOS: Device not recognized in iTunes for Windows?
Connecting in recovery mode can also help:
iOS: Unable to update or restore

Similar Messages

  • No connection between iPhone and computer

    I have No connection between iPhone and computer. Please help me. My iPhone (4s) went nuts a little while ago. Nothing happend when I connected the charger. I had to take out and put it back in again and again and again, between 2-10 times before the charger finally was connected. It's been like this for a while now and a did'nt really have that mutch problem with it. Until today when I tried to sync/backup/restore the whole phone. It started to sync but stoped at the sync of the 5:th app. tried to start over but now my computer can't "find" the phone. It says that the USB-device is not reconizeble.
    Please help me.
    Sorry for the bad english.

    See Here...
    Device Not Recognised
    http://support.apple.com/kb/TS1538
    And Here
    iPhone, iPad, or iPod touch not appearing in iTunes
    iPod appears in Windows but not in iTunes
    Also, Here...
    Unable to Update or Restore
    http://support.apple.com/kb/HT1808

  • Frustration! I have all igoods in order to use all, fully as should be. But looks like Softbank does no agree with any connection between iPhone and iMac... What in the world! How Apple let that happen???

    I live in Japan,
    I have all igoods in order to use all, fully as should be. But looks like Softbank does no agree with any connection between iPhone and iMac... What in the world! How Apple let that happen??

    Make sure that you allow pages to choose their colors and that you haven't enabled High Contrast in the Accessibility settings.
    *Firefox > Preferences > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"
    See also:
    *http://kb.mozillazine.org/Images_or_animations_do_not_load
    *https://support.mozilla.org/kb/Images+or+animations+do+not+show

  • Bluetooth connection between iphone and ipad no longer workers after upgrade to ver 8 - any help?

    bluetooth connection between iphone and ipad no longer workers after upgrade to ver 8 - any help?
    I'm trying to use the iphone as a remote with keynote, which again worked before the upgrade

    Hi russellpaton,
    Thanks for visiting Apple Support Communities.
    If your iOS devices are not communicating with each other after updating to iOS 8, the troubleshooting steps in this article can help resolve this sitation as well:
    If you can’t use a Bluetooth accessory or car kit
    Cheers,
    Jeremy

  • Curious... Syncing Issues Between iPhone and iTunes?

    Just curious... the past several months I have noted various concerns around "syncing" between iPhone and iTunes... yet don't recall any mention of whether it occurs between MAC OS or WIN hardware (desktops and or laptops). Furthermore, I am interested if anyone can comment whether these sync issues occurs mostly on TIGER or LEOPARD OS when accessing iTUNES. (Guess I should pay more attention to the noted OS field.
    I ask because I am considering an upgrade to LEOPARD by end of month and don't want to jeopardize my syncing to my iPhone if it is a LEOPARD related issue. Thank you

    I'm running Leopard and I've never experienced any sync issues.
    These discussions include mostly problems, which is what these discussions are for - a user to user support forum for technical support issues and questions.
    Which particular issue are you referring to?
    Before installing a major OS X upgrade such as Leopard over a previous OS X version, it is a good idea to create or update your existing backup of important data stored on your computer's hard drive - including your iTunes library, photos, contact info, calendar events, documents, etc. I've never experienced any problems installing a major OS X upgrade over a previous OS X version, but I always update my computer's backup immediately beforehand to be on the safe side.

  • Pics flow between iPhone and itunes

    I want to activate the pics flow between my iPhone and iTunes on the PC. When i click on " pics flow" in options it's ask me an "URL".
    How to do it?
    Thanks!

    I checked again last night, and now iTunes matched the phone settings, saying zero space was available. I had nearly 20 gigs of "Other" data :/
    So I erased all settings/data on the iPhone and restored from an iCloud backup from last week, and now everything seems fine, with over 15 GB of available space.

  • Sync problem between iPhone and iTunes (Music&Books)

    Hello, I have a synchronization problem between the macbook and iPhone  5S. On the macbook I've Maverik updated and also the Iphone is updated.
    First problem: the timing so long, especially at the step of applications, compared to when it was fast, applications have not changed.
    Second problem: the music, I flagged "synchronizes the selected music" but all the flags on the selected artists are missing, despite what the music is on iPhone . I tried to flag again on itunes but all song was duplicate in Iphone.
    Third problem: the books, it happens the same music.
    The problem does not occur with the photo with the ringtones and videos.
    I've tried everything from simple restart of the mac and the iPhone, checked and updated macbook, iPhone and itunes. Repaired permissions on the mac.
    What can I do?
    thanks
    Bye
    Ciao, da un po' di giorni ho un problema di sincronizzazione fra il macbook e l' Iphone 5S. Sul macbook ho Maverik aggiornato e anche il telefono non JB è aggiornato.
    Primo problema: la sincronizzazione dura tanto, sopratutto allo step delle applicazioni, rispetto a quando era veloce le applicazioni non sono cambiate.
    Secondo problema: la musica, ho flaggato "sincronizza la musica selezionata" ma sono spariti tutti i flag sugli artisti selezionati, ciò nonostante la musica è presente sull' iphone. Ho provato a riselezionarli e me li duplica tutti.
    Terzo problema: i libri, succede la stessa della musica.
    Il problema non si manifesta con le foto con le suonerie e i video.
    Ho provato di tutto a partire dal semplice riavvio del mac e del telefono, controllato e aggiornato macbook, telefono e itunes. Riparato permessi sul mac.
    Cosa posso fare?
    grazie
    ciao

    This knowledge base article may get you started:  iCloud: Set up iCloud on your devices
    These specific articles may be helpful as well:
    Get help using iCloud Contacts
    iCloud: Troubleshooting iCloud Calendar
    Set up and use iCloud Tabs in Safari

  • Files between iPhone and iTunes not syncronized

    I synchronised my iPhone and iTunes. The iPhone give me this info after the synchronisation :
    "2 elements were not synchronized. Consult iTunes to know more."
    Wher i go in iTunes to know more.
    Thank you !
    MC

    Hello, ckuan!
    That's what I usually do: I connect my iPhone to my Mac and I sync it.
    However, the "11 elements were not synchronized..." only appears on my iPhone. It tells me to look for more information on iTunes, but that's exactly the point: nothing shows on iTunes.

  • How to synchronise the play status of podcasts between iphone and itunes?

    Hi there, thank you for reading,
    I am annoyed now for a few months about the disfunctional synchronizing between my iphone and itunes when it's about the play status of podcasts.
    I get new podcasts in every new day and i play many, so it's essential to see immediately which are new and which i have listened to or have half-listened.
    This functionality was there when podcasts were still played in the Music app on the iphone, but now it's moved to a podcast app, it doesn't. Weird.
    I run the most recent software and the hardware is fine. If you have any to get around the daily manual synchronisation, please let me know.

    Hi Jim - thanks so much for your detailed & helpful reply. I actually do already have those columns shown in my playlist views - my problem is that I don't believe what they are showing!
    For instance, out of my c.13k tracks, my smart playlists count:
    Matched - 42
    Ineligable - 46
    Purchased - 15
    Not Matched - 121
    Uploaded  - 27
    Error - 13,060
    When I first started using Match it spent several days uploading tracks, and now is having another incremental go, and showing 325 of 1464 Uploaded.
    Ah - that's interesting - I just looked at my 'iCloud Matched' playlist on my iPhone, and it says there are 11,876 tracks in it, even though iTuns on my MacBookpro shows 42! But then my iPhone also shows 11,876 in the 'iCloud Error' list. And in my 'Ineligble' list. And my 'Purchased' list...so who knows! Which was the thinking behind my original query.
    But I do appreciate your reply Jim, which has been helpful even with the above situation.
    Cheers,
    Mark

  • Strange chain reaction between iPhone and iTunes

    I am using iPhone 3G now.
    Once I want to sync ringtone into my phone.
    I can't drag the file into the category "ringtone" below "iPhone".
    because all the files will become identical!
    (in iTunes, once you connect the iphone and there will be the connected object on the left hand side , that's what i'm saying.)
    Apart from this problem, i try to Sync the ringtone through the ringtone page of the iphone.
    every time it requires me to check the box "sync ringtone", i check it, i press "apply".
    It said all the music video will be deleted.
    What is that mean?
    Why i cant particularly sync my ringtone and every time it deletes all my files away?!
    I am so fed up with syncing 5xx songs into the phone all the time!

    Sounds like you have manually manage music and videos selected under the Summary tab for your iPhone sync preferences.
    If so and you are unable to manually transfer a ringtone to your iPhone - if this requires syncing with iTunes instead, then you must sync all your iTunes content.
    You can't manually manage music and videos and sync. it is one or the other, not both.

  • Connection between iPhone and desktop Mac

    OK so just how connected are iPhones and desktop Macs now? I ask because I just deleted mail from my iPhone and it [seemed] as if the same mail was deleted from my iMac. And this was not mail using my iCloud addy.

    Yes that is what I observed.
    There have been other strange things going on with Mail on both the iPhone and the iMac so I wouldn't be at all surprised if this was one of them, but still I thought I might get a hint on this problem.

  • How do i get a wifi connection between iphone and iMac?

    I downloaded the app "CityMaps2Go". Some of the maps I need are bigger than 20MB and Apple doesn't allow to download that amount over a regular 3G telephone connection. "CityMaps2Go" is asking me to connect via Wifi to download bigger maps. But I have no Wifi right now here at home available. My iMac runs with DSL6000 from Deutsche Telekom (High Speed Internet). Even tough my router has WLAN available, it is not konfigured for Apple hardware (I guess, never worked) But the Internet connection for my iMac is very fast, so no problem there. Here my question: While my iMac is online and connected, can I somehow connect my iphone via wifi to my iMac, so I can download those bigger maps from "CityMaps2Go"??? Thank you!

    Just download the updates via iTunes on your Mac and then sync your iPhone to update them.
    You cannot simply create a Wi-Fi connection between your computer and your iPhone, you must have a Wi-Fi router or access point to connect to.

  • Application sync between iphone and itunes

    Hi,
    created an apple account. Downloaded my first free app. Tried to sync it with my iphone. Told me I needed to authorize the computer, which I did.
    Now when I try to think my iphone app from itunes it tells me that the computer is not authorized and propose to authorize it. If I do so it tells me that the computer is already authorized. I removed the computer authorization and tried again from scratch with no success. It won't think my app with the iphone. I read the sync topic on apple support but that didn't help. Don't know what to do. If anyone has an idea I would be grateful.
    I use itunes ver 9.0.2.25 and iphone ver 3.1.2 (on iphone 3G).

    Ok, it appears that your authorizations are messed up between your computer & phone. Let's try starting over from the beginning.
    Launch itunes, do not connect your phone, delete the app from your applications folder. Next, since your on windows, go up to Edit > Preferences > Syncing Tab> Reset Sync History. Next, under that same preferences tab, check "parental" & make sure there are no restrictions. Once done, reboot your computer. After the reboot, launch itunes, re-download that same app, pay attention to the popup that appears, it will have your apple ID & a blank spot for your password. Enter your password. Now, go to your phone, check Settings>Store, make sure you are signed in, if you are, you'll see your apple ID(email address) & a button labled "Sign Out". Make sure this ID matches the same ID you used to purchase the app. If you're not signed in, sign in. Then, reset your phone: Press the sleep/wake button & home button at the same time, keep pressing until you see the apple logo(ignor the slide to power off). Once complete, check again to make sure you're still signed in to your itunes account. Next check: Settings>General>Restrictions, make sure you see "off" next to restrictions.
    Now, connect your phone with itunes running, make sure there is a check in the box next to the application you want on your phone. Hit apply & sync. See if this fixes the issue.

  • No connection between iPhone and iPhoto

    Hello,
    this is my problem: connecting my iPhone to my Mac it doesen't react in the usual way anymore – nether iTunes nor iPhoto were launched automatically (which works without any problems a few days ago).
    I've got no problem with the not-starting iTunes, because after starting it manually the iPhone is detected as it should. But in iPhoto my iPhone is not detected and no import message is shown even if I've taken new photos with the phone.
    I've tried a lot of things: I've repaired my HD (with "First Aid") and deleted some preferences on my Mac. Also I've reset the preferences of my iPhone.
    Further I tried to copy the iPhone's folder "DCIM" manually to my HD using the program "Phone View" – but this was canceled with an error message and the already copied files were deleted from my HD immediately.
    Also the the system program "Image capture" seems not to be the reason – there's iPhoto selected to handle with digital cameras.
    As I connected my iPhone to another Mac with iPhoto running, my iPhone was interestingly detected. But shows the message "No images to import" ...
    Now I don't know what I should try more ... please help!
    I would reset my iPhone COMPLETELY but I don't want to loose ANY of the token pictures on it. So what can I do? Is there any way to "rescue" them, e. g. by using the backup-file (how does it work)?
    This may be important: I've updated the iPhone OS to version 3.1 and installed the app "PhotoGenius" (which I have deleted already).
    Here are some information about my hard- and software:
    - iPhone 3G S
    - PowerMac G5 1,8 GHz Dual
    - Mac OS X 10.5.8
    - iTunes 9.1
    - iPhoto '06 (which works before)
    Please help!!
    Thank you!
    Michael
    PS: Sorry for my English...

    Try reinstalling iTunes (no need to uninstall, just download and install the current version). Also, check System Preferences > Accounts > Login Items tab to be sure the iTunes Helper app is there. Finally, you might need to remove and reinstall AMDS:
    http://support.apple.com/kb/HT1747

  • Testing Bluetooth connection between iPhone and MaxBook pro

    Hi everyone:
    I'm testing the GKTank sample from the SDK for the purpose of learning how the Bluetooth connection can work between two iPhone/iPad devices. I do not have the second iPhone to test it with so at the moment all I have is my iPhone 4 and a MacBook Pro that runs GKTank app in a simulator.
    But what happens is that when I fire both (the app on iPhone and on the simulator) the simulator always pops up a message that my iPhone was discovered (in the list for the GKPeerPickerController window) but my iPhone never does the same thing and its GKPeerPickerController window simply shows "Looking for other iPads, iPhones, or iPod touches..."
    Can someone tell me why is that and if it is normal?

    I get a similar result. I can initiate the game from the sim side and get an accept/decline on the iPhone4, but as soon as I accept the game ends on the sim side. Frankly, I didn't expect it to get that far.

Maybe you are looking for

  • Siebel 7.8 and  Oracle 10g R2 Upgrade

    We are in process of Upgrading Oracle to 10g R2 i.e. 10.2.0.4. from 9.2.0.8 with Siebel 7.8 being our Current Application Version? I would be thankful to people if they can advice me the Issue they came across and how did they fixed ? I have reviewed

  • How to decrease the storage in macbook air

    how to decrease the storage in macbook air ?

  • What is "other" capacity in the iPhone?

    What is "other" capacity in the iPhone? I have 2.6 BG. Is there a way to remove it?

  • Help me with Windows 8 UEFI mode

    I am using the latest bios for my Z77 GD65, 10.9 BIOS I have selected BIOS Mode Select: UEFI And i have installed the Windows 8 in UEFI mode. Both of my partitions have GPT conversion, so uefi mode is installed, in msinfo32, says BIOS Mode: UEFI. I h

  • Ibook randomly shuts down

    Over the last few weeks I have noticed my ibook G4 randomly shutting down - even if fully or partially charged. And sometimes it takes a few goes to restart. Also the charge indicator on the power cable doesn't keep its colour and has trouble chargin