TS1538 devices are not connecting to itunes

itunes is not connecting any of my devices.

Hello, Nicola14.
Thank you for visiting Apple Support Communities.
If your device is not recognized by iTunes, I would recommend the steps in the article below. Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H.

Similar Messages

HT201413 I have ipod 4 i want to sync the device to my pc through Itunes by the sync selection to my iTunes at PC were disable cause even the device are not appearing on iTunes PC but the iPod was connected to my PC how I can be able to fix this.

I have ipod 4 i want to sync the device to my pc through Itunes by the sync selection to my iTunes at PC were disable cause even the device are not appearing on iTunes PC but the iPod was connected to my PC how I can be able to fix this.

Hi there,
If you are experiencing an issues where iTunes is not recognizing your iPod, then I would recommend taking a look at the article below.
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
-Griff W.

My devices will not connect to iTunes over WiFi or over USB. No indication is given of connection

I was attempting to restore a 3rd generation iPod for a friend but the device would not connect to iTunes. I attempted to connect my 5th generation iPod touch but it would not connect either. I can see it is connected in the computers files but it does not appear on iTunes.

Is the Wi-Fi button greyed out? Try this article: http://support.apple.com/kb/TS1559
Also, make a backup to iTunes of the device. Then restore it as a new device. If you still have wi-fi greyed out, then contact Apple again, and explain that you believe you have a hardware issue. They may still ask for a $19 deposit, but if it is actually hardware related, then you won't be charged the $19. Only if it is software related do you get charged that $19.

My devices are not appearing in iTunes v11

After setting up iTunes 11, my devices are not showing up on the program.

I solved this by restarting my computer.

When iam trying to enter the applications or facebook etc appears"YOU ARE NOT CONNECTED TO ITUNES'?

Hello,
when i am trying to enter the applications or facebook or texaspoker in facebook or internet many times appears that i am no connected to itunes,
what is the problem?
thank you.

I too had this sort of problem yesterday, I was unable to access Facebook with errors showing. I deleted app and then tried to reinstall but it said 'not connected to iTunes error' After browsing various suggestions to enable me to re connect to iTunes the only way was to reset network settings. Go to Settings wifi and reset network settings. The device will reboot and you will then have to input router password if required and all should be ok again. Hope this helps

Device will not connect to Itunes. Please help if know what to do.

I have 3, 4th generation Itouches and 1 of them will not connect to itunes and reconize the device on the left side of screen. The other 2 I have doesn't have any problems doing it. I have tried everthing from updates installed, resetting itouch, going threw all the check points and diagnostics and nothing is working. Anyone has any suggestions on how to fix this problem I would appreciate it.
thanks!

Try another computer to eliminate a hardware issue.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
 In Memory of Steve Jobs 

TS1538 iphone will not connect to itunes

just got an iphone yesterday, but can't get itunes to recognize my phone
can't load any music onto my phone!
Does anyone have any tips?

Hello Rorsie,
Congratulations on your new iPhone! If your iPhone is not being recognized in iTunes, I recommend reviewing the article listed below, specifically steps 3-6:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thank you for using Apple Support Communities.
Best,
Sheila M.

My device will not connect to itunes.

My itunes was working until I installed the latest update, I have an iphone 4 and my laptop is windows 8. Everything is up to date but now itunes is not recognising my device at all (it did before the update). I have uninstalled itunes and reinstalled but it is still unavailable.
What can i do?

http://support.apple.com/kb/ts1538

After I updated my iTunes, my devices are not appearing in iTunes and won't let me sync

please help - after I updated my iTunes on my PC (Windows 8), my iTunes won't recognize any of my devices to sync anymore. How can I fix this?
trying to sync, iPod (5th generation), iPod Touch (4th generation), iPhone 5s and iPad 3rd generation
thanks in advance

try this discussion article https://discussions.apple.com/thread/3504919?start=0&tstart=0

My devices are not being found, but all are connected to my WiFi...how can I fix this?

Is there a way to fix my iCloud "Find my Device" feature? All of my devices are conected to my home WiFi and yet, the Find My Device feature says that all of my devices are not connected. How do I fix this?

Hello micoj8
There are a few things you can do and I have highlighted them below. If you want more information, then check out the article below.
iCloud: Troubleshooting Find My iPhone, iPad, iPod touch, or Mac
http://support.apple.com/kb/ts4006
"No location available," "Offline," or "Location Services Off" alerts
This can occur if:
The date on your device is incorrect. Choose Settings > General > Date & Time to check and set the date.
Your iOS device is currently off or not connected to a data network (Edge, 3 or 4G, or Wi-Fi). Wait a few minutes and try again.
Your iPad (Wi-Fi only), iPod Touch, or Mac is currently off or not connected to a Wi-Fi network.
Location Services is not enabled on your iPhone, iPad, or iPod Touch (Settings > Privacy) or on your Mac (Date & Time) preferences. Learn more about Location Services on your Mac:
OS X Mountain Lion or later
OS X Lion
You are located in a country where Apple does not offer this feature. This feature may not be available in all countries due to technical limitations or local law.
Regards,
-Norm G.

HT4623 my iphone and ipad do not connect with itune

my devices do not connect with itune store what is the reason?

Mac or PC?
What version of the OS?
What version of iTunes?

My device will not connect

My device is not connecting to itunes - not visible. Just restarted computer and restarted phone. Phone is connecting to PC, but not visible in Itunes. I am desperate as need to sync my phone as doing an upgrade and it wont work.

http://support.apple.com/kb/ts1538

TS1538 My ipod touch will not connect to itunes. I reset the ipod touch. uninstalled itunes and installed it. Turned off firewall however the device manager still does not show Apple mobile device usb. What should i do next? I have windows 7.

My ipod will not connect to itunes. I reset the ipod touch. uninstalled itunes and installed it. Turned off firewall however the device manager still does not show Apple mobile device usb. What should i do next? I have windows 7.

See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

My devices are not showing up on my itunes. How do i fix this?

My devices are not showing up on my itunes to sync. how do i fix this?

Why is this answer being accepted by users? Am I supposed to restart my Mac EVERY TIME I want to sync my iPhone, iPad or iPod?
Has anyone found a solution to this problem? I see this question in the Apple Support forums quite frequently, and the answer always boils down to 'http://support.apple.com/kb/TS1591' - Which - after exhausting the obvious, you've got a bad cable or bad USB port checklist - recommends that you 'Restart your Mac' to resolve the issue.
That's not an adequate or acceptable answer - If Apple is ignoring this question, then they're the ones with a 'Problem' - Ignoring these obvious issues (this isn't a bad cable / bad USB port problem) is only going to lead to a loss of customers. I'm certain that Apple has the technical expertise to investigate and resolve the underlying issue. The real question is 'does Apple still value the customer'?
My iTunes (11.1.4) has stopped recognizing Devices (an iPad 2, an iPhone 5S, an iPod classic). This has been going on for about a month now (since 11.1.4?). Yes, I have the current OS (OS 10.9.1), yes my iDevice has the most recent iOS (just updated to 7.0.6 (1.1.2 for 160GB iPod Classic), yes my USB 3.0 ports work (after I reboot the computer). The syncing and connectivity works fine (with all my devices/cables/USB ports) until I disconnect my device - What good is my mobile device if I have to leave it tethered to my Mac in order to use it?

"itunes could not contact the ipod software update server because you are not connected to the internet" Help?

Hello all, new to the forums.
I've been recieving the error message "itunes could not contact the ipod software update server because you are not connected to the internet". This problem didn't occur at all for the past 2 years of using itunes.
I've already scanned through numerous websites and forums for help, but none of them worked.
This set of instructions resulted in no change to any of the problems, though iTunes lists that as the supposed solution.
# Open Internet Options from control panel.
# Click the Connections tab.
# Click the LAN Settings button.
# Select the Automatically detect settings checkbox.
Others include installing IE7, which that didn't work either.
Can anyone help?

Here it is:
Microsoft Windows 7 x64 Ultimate Edition (Build 7600)
LENOVO 2537FC4
iTunes 10.3.1.55
QuickTime 7.6.9
FairPlay 1.11.17
Apple Application Support 1.5.2
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.1.2
Apple Mobile Device Driver 1.57.0.0
Bonjour 2.0.5.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 003DB3100363E3C0
Current user is not an administrator.
The current local date and time is 2011-06-16 17:03:57.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA NVS 3100M
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.3.1.55 (x64) is currently running.
iTunesHelper 10.3.1.55 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:          {505BB17D-FA14-4FA0-9D77-F7998FEBB435}
Description:          Intel(R) Centrino(R) Advanced-N 6200 AGN
IP Address:          192.168.0.3
Subnet Mask:          255.255.255.0
Default Gateway:          192.168.0.1
DHCP Enabled:          Yes
DHCP Server:          192.168.0.1
Lease Obtained:          Thu Jun 16 16:54:56 2011
Lease Expires:          Fri Jun 17 16:54:56 2011
DNS Servers:          192.168.0.1
                    68.94.156.1
Adapter Name:          {610821DE-0532-4C65-839B-B74B65859FBA}
Description:          Intel(R) 82577LM Gigabit Network Connection
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Wed Dec 31 16:00:00 1969
Lease Expires:          Wed Dec 31 16:00:00 1969
DNS Servers:
Adapter Name:          {10983C8A-FCDA-4B2F-8A89-E1596BA6B7BA}
Description:          Bluetooth Device (Personal Area Network)
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Wed Dec 31 16:00:00 1969
Lease Expires:          Wed Dec 31 16:00:00 1969
DNS Servers:
Active Connection:          Broadband Connection
Connected:          No
Online:                    No
Using Modem:          Yes
Using LAN:          No
Using Proxy:          No
SSL 3.0 Support:          Enabled
TLS 1.0 Support:          Enabled
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-06-16 15:35:33.

TS1538 devices are not connecting to itunes

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