TS1538 Devices (iphone/ipod) show up on my computer but not on itunes!
OKAY so i cannot connect any devise to itunes my iphone 5 and ipod are not being shown on itunes yet appear on my computer, i have uninstalled and re insalled itunes and gone through the proxy steps and all the steps on itunes help BUT IT WONT CONNECT also the itunes store will not connect to the internet it appears with ERROR- 3212, and its really frustrating!! NEED help!!
If you are using a pc in contrast to using an apple product computer - please uninstall all anti-spyware programs. (Norton, Mcaffee, AVG, avira, kaspersky ect ect.)
Once you've uninstalled anti-spyware and all windows firewall give it another go.
Good luck!
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Ipod shows up in My Computer but not in itunes....HELP
my ipod has been working fine since i got it a few weeks ago. only recently has it been acting up. I connect it to my computer via USB cable and itunes doesnt automatically show up anymore. I then click on itunes icon but my Ipod doesnt show up. i check My computer and see the the ipod is connected and under removable disk. i donk know whats wrong. Please helpp
Do you know I've now got the same problem!
Can I ask if you've downloaded any updates at all as since I've updated mine I've been left with no tracks on my iPod -I've tried every possible thing I know-I'm left with a uselss empty iPod! I've only had it a couple of days so I can see it going back! Wouldn't care but it was working smashing before this too-**** annoying.
I've also had software probs with the Sony one I had to after updating stuff. -
My ipod shows up on my computer but not in itunes, My ipod shows up on my computer but not in itunes
I have been through the trouble shooting assistance on the apple website but my ipod touch still does not show up on itunes although it shows in my compter....help??
ThanksWithout knowing exactly what troubleshooting you've tried, if you are using a Windows based computer, try iOS: Device not recognized in iTunes for Windows
Disable a/v software and turn off the Firewall.. see if that helps.
Disable antivirus software
Turn-Windows-Firewall-on-or-off -
5th gen ipod shows up in my computer but not itunes
my 30gb 5th gen ipod shows up in my computer but not in itunes. ive seen the stuff about this but im positive the problem is with the ipod and not my computer.
i run several other ipod through my computer with no trouble and i had my freind try to run it on his with no luck.
any help would be greatly appreciated.One possible reason...
iPod shows up in Windows but not in iTunes
http://docs.info.apple.com/article.html?artnum=93716
Patrick -
My ipod shows up on my desktop, but not in itunes 7.
Let me start out by saying I've never had any itunes + ipod probems before. Everything has run smoothly up until now.
Last week I upgraded my OS to 10.4.7 because I had been running on 10.2.8 since 2001 and itunes wouldn't let me download albums containing music videos. So I decided it was time for the upgrade. I also upgraded to itunes 7 and had been previously using itunes 6. This is when the problems started. Now whenever I plug my ipod into my computer with my firewire cord, my ipod shows up on my desktop, but not in itunes and I am completely clueless on what to do. No error messages pop up or anything. My ipod charges and that's about it. I tried doing the 5 R's, but none of that helps. I have a feeling it's itunes's problem and not my ipod's. I was thinking that maybe if I uninstall itunes 7 and re-install 6, everyting would work again; but I don't know how to uninstall itunes and I don't want to risk losing my library. I'd just like for itunes 7 to recognise my ipod and update it. Can anyone help me?My iPod is a click wheel...I think that's fifth generation?
I've always used my firewire cable to update my iPod. I've tried using USB in the past but for some reason it always says that my iPod has low battery and won't let me update it, so I just use firewire. Can I not use firewire with itunes 7?
I'll try using the USB again. It's laying around here somewhere. Just gotta find it. -
IPod Classic shows up in My Computer, but not in iTunes
My iPod Classic shows up in My Computer, but not in iTunes. I've gone through the troubleshooting guide, reset it 3 times and put it in disk mode, reinstalled and updated iTunes and still nothing.
Hey there april_lee!
I have a website for you that can walk you through the troubleshooting steps on your iPod classic. This will help you determine the source of your issue and hopefully get the iPod working for you consistently again. The website can be found right here:
Apple - Support - iPod - iPod classic Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/classic/
Thanks for using the Apple Support Communities!
Cheers,
Braden -
My ipod will connect to my computer but not to itunes
i have recently changed my ipod touch 4generation screen. i ahve done this multiple time without a problem and this time was the best ive done. when i plug in my ipod, it shows up in "my computer" but not in Itunes. if the ipod shows on my computer, its not the cord. i tried multiple hard shut downs and they did nothing. i have completely reset the ipod to defualt settings from the general setting in the device twice saving my info in drop box and icloud as back ups but that also did nothing. the ipod works perfectly fine by itself however the camera wont load. also, when i plug the device into my windows computer, even though there are pic and videos; my computer says there arent any. someone please help!!!!!
Go through the troubleshooting steps here:
iOS device not recognized in iTunes for Mac or
iOS device not recognized in iTunes for Windows -
IPod shuffle appears in My Computer but not in iTunes after upgrade to 8.1
I recently upgraded to iTunes v.8.1. Now my generation 1 Shuffle shows up in 'My Computer' but not in the iTunes 'devices'? I followed the iTunes 'help' advice - even reloading iTunes but to no avail. Anyone help please?
hi haptic!
I had it all working fine until I formatted my pc. Now windows recognizes it but not iTunes or the updater, and I don't get any error message.
just checking. have you investigated these possibilities yet?
Strange iPod behavior when Windows confuses iPod with network drive
iPod for Windows: Fast user switching in Windows XP is not supported
iPod not recognized and Windows Device Manager is empty
... another thing to check if your Device Manager is blank is this possibility:
No Items Appear in the Device Manager List When You Open It
otherwise, try steadily working through this document (apologies if you've seen this one already, but there are things in this one that you didn't explicitly mention having tried.)
EDIT: sorry, got the link wrong first time around ...
iPod appears in Windows Explorer but does not appear in iTunes
keep us posted.
love, b -
IPod nano recognized in MY Computer but not in iTunes
My iPod nano is recognized under My Computer but not in iTunes.
I formaatted the iPod nano as FAT32 using the format option when right-clicking on the drive in My Computer.
I installed the latest version of iTunes software. I adopted the five R's approach to resolve my issue. I have wanted to restore the iPod but this option is not available in iTunes, since the iPod is not recognised by the software.
The iPod diagnostics option in iTunes indicates the following:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Computer Corp. Latitude L400
iTunes 7.0.2.16
iPodService 7.0.2.16 is currently running.
iTunesHelper 7.0.2.16 is currently running.
Current user is an administrator.
Connected Storage Devices:
IDE\DiskIC25N020ATDA04-0______________________DA3OA70A, Bus Type ATA, Bus Address [0,0]
USBSTOR\DiskApple__iPod___________1.62, Bus Type USB
USBSTOR\DiskWD_____2500BB_External0602, Bus Type USB
Universal Serial Bus Controllers:
NEC PCI to USB Open Host Controller, PCI bus 129, device 0, function 0. Device is working properly.
NEC PCI to USB Open Host Controller, PCI bus 129, device 0, function 1. Device is working properly.
Standard Enhanced PCI to USB Host Controller, PCI bus 129, device 0, function 2. Device is working properly.
Intel(R) 82371AB/EB PCI to USB Universal Host Controller, PCI bus 0, device 7, function 2. Device is working properly.
No IEEE 1394 Host Controller found.
Connected Device Information
ORLAITH'S I (I:\), iPod nano running firmware version 1.1.1
Serial Number:
Bus Speed: 61440
The last connected iPod serial number:
The iPod Service Logging Information:
[SERVICE: 0x834,09:19:26 INFO] Started C:\Program Files\iPod\bin\iPodService.exe (Fri Dec 15 09:19:26 2006)
[SERVICE: 0x834,09:19:26 INFO] ##### iPodService starting as a service, version: 7.0.2.16
[SERVICE: 0x848,09:19:27 INFO] Got signaled to go ahead... Starting device manager!
[SERVICE: 0x87C,09:19:27 INFO] Listener Window created
[SERVICE: 0x87C,09:35:21 INFO] [DevNodesChanged]
[SERVICE: 0x87C,09:35:22 INFO] [DevNodesChanged]
[SERVICE: 0x87C,09:35:23 INFO] [DevNodesChanged]
[SERVICE: 0x87C,09:35:23 INFO] [DevNodesChanged]
[SERVICE: 0x87C,09:35:23 INFO] [DevNodesChanged]
[SERVICE: 0x87C,10:15:57 INFO] [DevNodesChanged]
[SERVICE: 0x87C,10:15:57 INFO] [DevNodesChanged]
[SERVICE: 0x87C,10:15:57 INFO] [DevNodesChanged]
[SERVICE: 0x87C,10:15:58 INFO] [InterfaceArrival] \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x87C,10:15:58 INFO] device \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x87C,10:15:58 INFO] device is an iPod
[SERVICE: 0x87C,10:15:58 INFO] type 0x7 drive 0x2 partition 0x0
[SERVICE: 0x87C,10:15:58 INFO] [-1] set waiting to mount = 1
[SERVICE: 0x87C,10:15:58 INFO] [1] Assigning session 0
[SERVICE: 0x87C,10:15:58 INFO] [1] added device interface "\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to m_objDeviceNameMap
[SERVICE: 0x87C,10:15:58 INFO] [1] added state machine 1 to m_objDeviceIdMap
[SERVICE: 0x87C,10:15:58 INFO] [1] added device number 2 to m_objDeviceNumberMap
[SERVICE: 0x87C,10:15:58 INFO] [1] added device interface "\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to m_vctDeviceInterfaces
[SERVICE: 0x87C,10:15:58 INFO] [DevNodesChanged]
[SERVICE: 0x87C,10:15:58 INFO] [1] input #0 from src #0
[SERVICE: 0x87C,10:15:58 INFO] [DevNodesChanged]
[SERVICE: 0x87C,10:15:58 INFO] [1] input #1 from src #0
[SERVICE: 0x86C,10:15:58 INFO] [1] input #0
[SERVICE: 0x870,10:15:58 INFO] [1] input #1
[SERVICE: 0x86C,10:15:58 INFO] [MACHINE 1 INPUT #0] - (HDW) CheckDevNode
[SERVICE: 0x86C,10:15:58 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x870,10:15:58 INFO] [MACHINE 1 INPUT #1] - (HDW) CheckDevNode
[SERVICE: 0x870,10:15:58 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x87C,10:16:01 INFO] [SIMULATED VOLUME ARRIVAL] generating volume mount for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x87C,10:16:01 INFO] [VolumeArrive] mask = 0x1FC
[SERVICE: 0x87C,10:16:01 INFO] looking up device # for \\.\I:
[SERVICE: 0x87C,10:16:01 INFO] type 0x7 drive 0x2 partition 0x1
[SERVICE: 0x87C,10:16:01 INFO] iTunes device #2 found with drive letter I, mask 0x100
[SERVICE: 0x87C,10:16:01 INFO] [1] set waiting to mount = 0
[SERVICE: 0x87C,10:16:01 INFO] [1] input #2 from src #0
[SERVICE: 0x87C,10:16:01 INFO] looking up device # for \\.\H:
[SERVICE: 0x87C,10:16:01 INFO] type 0x7 drive 0x1 partition 0x3
[SERVICE: 0x87C,10:16:01 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 1
[SERVICE: 0x874,10:16:02 INFO] [1] input #2
[SERVICE: 0x874,10:16:02 INFO] [MACHINE 1 INPUT #2] - (HDW) Volume Mount
[SERVICE: 0x874,10:16:02 INFO] ** CItunesDevice::HandleHardwareInput()
[SERVICE: 0x878,10:16:02 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x878,10:16:02 INFO] [First Connect] Creating connect event for device 1
[SERVICE: 0x878,10:16:02 INFO] [1] set waiting to mount = 1
[SERVICE: 0x878,10:16:02 INFO] [1] input #3 from src #0
[SERVICE: 0x87C,10:16:02 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x87C,10:16:02 INFO] type 0x7 drive 0x2 partition 0x0
[SERVICE: 0x86C,10:16:02 INFO] [1] input #3
[SERVICE: 0x87C,10:16:02 INFO] looking up device # for \\.\G:
[SERVICE: 0x87C,10:16:02 INFO] type 0x7 drive 0x1 partition 0x2
[SERVICE: 0x87C,10:16:02 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 1
[SERVICE: 0x87C,10:16:02 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x87C,10:16:02 INFO] type 0x7 drive 0x2 partition 0x0
[SERVICE: 0x87C,10:16:02 INFO] looking up device # for \\.\F:
[SERVICE: 0x87C,10:16:02 INFO] type 0x2 drive 0x0 partition 0xffffffff
[SERVICE: 0x87C,10:16:02 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0x87C,10:16:02 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x87C,10:16:02 INFO] type 0x7 drive 0x2 partition 0x0
[SERVICE: 0x87C,10:16:02 INFO] looking up device # for \\.\E:
[SERVICE: 0x87C,10:16:02 INFO] type 0x7 drive 0x1 partition 0x1
[SERVICE: 0x87C,10:16:02 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 1
[SERVICE: 0x86C,10:16:02 INFO] [MACHINE 1 INPUT #3] - (HDW) Interface Arrival
[SERVICE: 0x86C,10:16:02 INFO] [1] progress state is 2, Waiting to mount = 1
[SERVICE: 0x86C,10:16:02 INFO] [1] progress is now 2
[SERVICE: 0x86C,10:16:02 INFO] [1] progress is now 2
[SERVICE: 0x86C,10:16:02 INFO] [MACHINE 1 TRANSITION] - {Unknown} ==> {Connected}
[SERVICE: 0x86C,10:16:02 INFO] [MACHINE 1 ACTIONS] - {Connected}
[SERVICE: 0x86C,10:16:02 INFO] [1] SCSI Inquiry attempt #0
[SERVICE: 0x86C,10:16:02 INFO] VendorId: Apple
[SERVICE: 0x86C,10:16:02 INFO] ProductId: iPod
[SERVICE: 0x86C,10:16:02 INFO] revision: 1.62
[SERVICE: 0x86C,10:16:02 INFO] vendor bytes:
[SERVICE: 0x86C,10:16:02 INFO] 02 01 00 00 00 00 00 00 00 0C 00 06 92 00 00 00 00 00 00 00
[SERVICE: 0x86C,10:16:02 INFO] [1] firmware version: 1.62 (0x13E)
[SERVICE: 0x86C,10:16:02 INFO] [1] Power State: Powered
[SERVICE: 0x86C,10:16:02 INFO] [1] Checkpoint attempt #0
[SERVICE: 0x87C,10:16:02 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x87C,10:16:02 INFO] type 0x7 drive 0x2 partition 0x0
[SERVICE: 0x87C,10:16:02 INFO] looking up device # for \\.\D:
[SERVICE: 0x87C,10:16:02 INFO] type 0x7 drive 0x0 partition 0x3
[SERVICE: 0x87C,10:16:02 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0x86C,10:16:02 ERROR] Did not find first letter of stage
[SERVICE: 0x86C,10:16:02 INFO] got HotPlugState 0
[SERVICE: 0x86C,10:16:02 INFO] [1] serial number 000A270018314842
[SERVICE: 0x86C,10:16:02 INFO] [1] *** CONNECTED - Sending event out, device session 0.
[SERVICE: 0x87C,10:16:02 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x87C,10:16:02 INFO] type 0x7 drive 0x2 partition 0x0
[SERVICE: 0x87C,10:16:02 INFO] [SIMULATED VOLUME ARRIVAL] generating volume mount for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x87C,10:16:02 INFO] [VolumeArrive] mask = 0x1FC
[SERVICE: 0x87C,10:16:02 INFO] looking up device # for \\.\I:
[SERVICE: 0x87C,10:16:02 INFO] type 0x7 drive 0x2 partition 0x1
[SERVICE: 0x87C,10:16:02 INFO] iTunes device #2 found with drive letter I, mask 0x100
[SERVICE: 0x87C,10:16:02 INFO] [1] set waiting to mount = 0
[SERVICE: 0x87C,10:16:02 INFO] [1] input #4 from src #0
[SERVICE: 0x870,10:16:02 INFO] [1] input #4
[SERVICE: 0x87C,10:16:02 INFO] looking up device # for \\.\H:
[SERVICE: 0x87C,10:16:02 INFO] type 0x7 drive 0x1 partition 0x3
[SERVICE: 0x87C,10:16:02 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 1
[SERVICE: 0x87C,10:16:02 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x87C,10:16:02 INFO] type 0x7 drive 0x2 partition 0x0
[SERVICE: 0x87C,10:16:02 INFO] looking up device # for \\.\G:
[SERVICE: 0x87C,10:16:02 INFO] type 0x7 drive 0x1 partition 0x2
[SERVICE: 0x87C,10:16:02 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 1
[SERVICE: 0x87C,10:16:03 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x87C,10:16:03 INFO] type 0x7 drive 0x2 partition 0x0
[SERVICE: 0x87C,10:16:03 INFO] looking up device # for \\.\F:
[SERVICE: 0x87C,10:16:03 INFO] type 0x2 drive 0x0 partition 0xffffffff
[SERVICE: 0x87C,10:16:03 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0x870,10:16:03 INFO] [MACHINE 1 INPUT #4] - (HDW) Volume Mount
[SERVICE: 0x870,10:16:03 INFO] [MACHINE 1 TRANSITION] - {Connected} ==> {Mounted}
[SERVICE: 0xD40,10:16:03 INFO] <0x4> Got Serial #
[SERVICE: 0x87C,10:16:03 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x87C,10:16:03 INFO] type 0x7 drive 0x2 partition 0x0
[SERVICE: 0x87C,10:16:03 INFO] looking up device # for \\.\E:
[SERVICE: 0x87C,10:16:03 INFO] type 0x7 drive 0x1 partition 0x1
[SERVICE: 0x87C,10:16:03 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 1
[SERVICE: 0x870,10:16:03 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x870,10:16:03 INFO] [MACHINE 1 ACTIONS] - {Mounted}
[SERVICE: 0x870,10:16:03 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0x870,10:16:03 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0xF74,10:16:03 INFO] [1] Progress state is 2, Waiting to disconnect = 0
[SERVICE: 0xAD8,10:16:03 INFO] Mounted
[SERVICE: 0xAD8,10:16:03 INFO] [1] already mounted!
[SERVICE: 0x87C,10:16:03 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x87C,10:16:03 INFO] type 0x7 drive 0x2 partition 0x0
[SERVICE: 0x87C,10:16:03 INFO] looking up device # for \\.\D:
[SERVICE: 0x87C,10:16:03 INFO] type 0x7 drive 0x0 partition 0x3
[SERVICE: 0x87C,10:16:03 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0x870,10:16:03 ERROR] Did not find first letter of stage
[SERVICE: 0x870,10:16:03 INFO] got HotPlugState 0
[SERVICE: 0x870,10:16:03 INFO] [1] OS says filesystem is FAT32
[SERVICE: 0x870,10:16:03 INFO] File does not exist!
[SERVICE: 0x870,10:16:03 INFO] [1] iTunes Preference file does not exist!
[SERVICE: 0x870,10:16:03 INFO] [1] ===== iPod Nano =====
[SERVICE: 0x870,10:16:03 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0x87C,10:16:03 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x87C,10:16:03 INFO] type 0x7 drive 0x2 partition 0x0
[SERVICE: 0x87C,10:16:03 INFO] [VolumeArrive] mask = 0x100
[SERVICE: 0x87C,10:16:03 INFO] looking up device # for \\.\I:
[SERVICE: 0x87C,10:16:03 INFO] type 0x7 drive 0x2 partition 0x1
[SERVICE: 0x87C,10:16:03 INFO] iTunes device #2 found with drive letter I, mask 0x100
[SERVICE: 0x87C,10:16:03 INFO] [1] set waiting to mount = 0
[SERVICE: 0x87C,10:16:03 INFO] [1] input #5 from src #0
[SERVICE: 0x878,10:16:03 INFO] [First Connect] Creating mount event for device 1
[SERVICE: 0x878,10:16:03 INFO] [VolumeArrive] mask = 0x1FC
[SERVICE: 0x878,10:16:03 INFO] looking up device # for \\.\I:
[SERVICE: 0x878,10:16:03 INFO] type 0x7 drive 0x2 partition 0x1
[SERVICE: 0x878,10:16:03 INFO] iTunes device #2 found with drive letter I, mask 0x100
[SERVICE: 0x870,10:16:03 INFO] 10:16:3, year 2006, day of yr. 348, GMT offset 0 isDST 0
[SERVICE: 0x878,10:16:03 INFO] [1] set waiting to mount = 0
[SERVICE: 0x878,10:16:03 INFO] [1] input #6 from src #0
[SERVICE: 0x878,10:16:03 INFO] looking up device # for \\.\H:
[SERVICE: 0x878,10:16:03 INFO] type 0x7 drive 0x1 partition 0x3
[SERVICE: 0x878,10:16:03 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 1
[SERVICE: 0x870,10:16:03 INFO] [1] progress is now 0
[SERVICE: 0x87C,10:16:03 INFO] [DevNodesChanged]
[SERVICE: 0x87C,10:16:03 INFO] [1] input #7 from src #0
[SERVICE: 0x878,10:16:03 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x878,10:16:03 INFO] type 0x7 drive 0x2 partition 0x0
[SERVICE: 0x878,10:16:03 INFO] looking up device # for \\.\G:
[SERVICE: 0x878,10:16:03 INFO] type 0x7 drive 0x1 partition 0x2
[SERVICE: 0x878,10:16:03 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 1
[SERVICE: 0x878,10:16:03 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x878,10:16:03 INFO] type 0x7 drive 0x2 partition 0x0
[SERVICE: 0x878,10:16:03 INFO] looking up device # for \\.\F:
[SERVICE: 0x878,10:16:03 INFO] type 0x2 drive 0x0 partition 0xffffffff
[SERVICE: 0x878,10:16:03 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0x878,10:16:03 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x878,10:16:03 INFO] type 0x7 drive 0x2 partition 0x0
[SERVICE: 0x878,10:16:03 INFO] looking up device # for \\.\E:
[SERVICE: 0x878,10:16:03 INFO] type 0x7 drive 0x1 partition 0x1
[SERVICE: 0x878,10:16:03 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 1
[SERVICE: 0x878,10:16:03 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x878,10:16:03 INFO] type 0x7 drive 0x2 partition 0x0
[SERVICE: 0x878,10:16:03 INFO] looking up device # for \\.\D:
[SERVICE: 0x878,10:16:03 INFO] type 0x7 drive 0x0 partition 0x3
[SERVICE: 0x878,10:16:03 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0x878,10:16:04 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x878,10:16:04 INFO] type 0x7 drive 0x2 partition 0x0
[SERVICE: 0x870,10:16:05 INFO] [1] *** MOUNTED - Sending event out, device session 0.
[SERVICE: 0x870,10:16:05 INFO] [1] Auto-launch iTunes ENABLED
[SERVICE: 0x870,10:16:05 INFO] iTunes located at 'C:\Program Files\iTunes\iTunes.exe'
[SERVICE: 0xAD8,10:16:05 INFO] [1] progress state is 0, Waiting to mount = 0
[SERVICE: 0x870,10:16:05 INFO] [1] input #5
[SERVICE: 0x86C,10:16:05 INFO] [1] input #6
[SERVICE: 0x874,10:16:05 INFO] [1] input #7
[SERVICE: 0x870,10:16:05 INFO] [MACHINE 1 INPUT #5] - (HDW) Volume Mount
[SERVICE: 0x870,10:16:05 INFO] ** CItunesDevice::HandleHardwareInput()
[SERVICE: 0x86C,10:16:05 INFO] [MACHINE 1 INPUT #6] - (HDW) Volume Mount
[SERVICE: 0x86C,10:16:05 INFO] ** CItunesDevice::HandleHardwareInput()
[SERVICE: 0x874,10:16:05 INFO] [MACHINE 1 INPUT #7] - (HDW) CheckDevNode
[SERVICE: 0x874,10:16:05 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a270018314842&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x844,10:16:05 INFO] iTunes already running in current session.
[SERVICE: 0xD40,10:16:05 INFO] <0x4> GetFormatType() returned unknown format 0
[SERVICE: 0xF74,10:16:05 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0xF74,10:16:05 INFO] Mounted
[SERVICE: 0xF74,10:16:05 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xF74,10:16:05 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0x858,10:16:05 INFO] <0x4> COM request for device 1 drive letter - I
[SERVICE: 0xF74,10:16:05 INFO] Mounted
[SERVICE: 0xF74,10:16:05 INFO] Device 0 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xF74,10:16:05 INFO] Device 0 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0xF74,10:16:05 INFO] File does not exist!
[SERVICE: 0xF74,10:16:05 INFO] [1] CreateFileW error 0x3
[SERVICE: 0xF74,10:16:05 INFO] [1] WriteNewPrefs FAILED!
[SERVICE: 0xF74,10:16:05 INFO] [1] ReadDevicePreferences() failed!
[SERVICE: 0x858,10:56:59 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0x858,10:56:59 INFO] Mounted
[SERVICE: 0x858,10:56:59 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0x858,10:56:59 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0xCFC,10:56:59 INFO] Mounted
[SERVICE: 0xCFC,10:56:59 INFO] [1] already mounted!
[SERVICE: 0xCFC,10:56:59 INFO] [1] progress state is 0, Waiting to mount = 0
[SERVICE: 0x858,10:56:59 INFO] Mounted
[SERVICE: 0x858,10:56:59 INFO] Device 0 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0x858,10:56:59 INFO] Device 0 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0x858,10:56:59 INFO] File does not exist!
[SERVICE: 0x858,10:56:59 INFO] [1] CreateFileW error 0x3
[SERVICE: 0x858,10:56:59 INFO] [1] WriteNewPrefs FAILED!
[SERVICE: 0x858,10:56:59 INFO] [1] ReadDevicePreferences() failed!
[SERVICE: 0xD68,10:56:59 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0xD68,10:56:59 INFO] Mounted
[SERVICE: 0xD68,10:56:59 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xD68,10:56:59 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
I think a more comprehensive format might solve the problem. Anyone with any ideas.see if this helps
http://docs.info.apple.com/article.html?artnum=93716 -
IPod shows up in "My Computer" but not iTunes...please help!
Ok so I have a 8gb iPod nano 5g and my computer is Windows XP running Service Pack 3. I have iTunes fully updated, I know this is so because I have completely uninstalled and reinstalled everything related to iTunes 3 times now. I have looked all over Apples support pages, scoured every possible solution to my problem, but nothing is working. Every time I connect my iPod to my computer, a message in iTunes pops up saying "An iPod has been detected, but it could not be identified properly. Please disconnect and reconnect iPod and try again." Yes I have googled that exact phrase and looked at every website that offers solutions that don't work for me.
I know that the problem is not the cable, I have tried 3 different cables and none of them work. When I connect it to my parent's Toshiba laptop running XP SP3 and up to date iTunes, the iPod syncs and works perfectly. In addition, the iPod shows up in "My Compter" but when iTunes then pops up, it no longer appears...I am really at wits end and if I can't figure out what to do the next option is probably snapping this thing in half, because I don't want to pay the money to send it to Apple. Thank you for any help.Look in Troubleshooting in the iPod 4th Gen User Manual pdf and follow the 5 R's. That should replace whatever in the iPod doesn't permit iTunes to see it.
-
I restored a new ipod touch 5th gen from my cloud and cannot get it to connect to itunes on my computer. I restarted my computer and ipod. I reinstalled Itunes and It still won't show up in itunes. My computer recoginizes it but not itunes.
Hello BKBrown65,
I understand that your iPod touch is not recognized by iTunes. The following article may help to resolve your issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thanks,
Matt M. -
I have run itunes diagnostics and when it gets to connectivity test - ports, it says no iphone found. I followed the troubleshooting steps there, but have been unable to resolve this problem. I have also tried:
1. Stopping and restarting the apple mobile device program.
2. Deleting temporary files.
3. Checking the registery files.
4. Uninstalled and reinstalled itunes 2 times.
5. Used msconfig to disable start up items that could be interfering.
I'm tired of waiting for itunes 11, hoping that it might resolve my problem.
Is there a place where i can download the previous version of itunes 10.6 to see if this may help?
Thanks for any other ideas.I tried:
01. Rebooting PC
02. Rebooting iPhone, iPod Touch, iPad 2, iPad 3
03. Stoppng and restarting Apple Mobile Support service
04. Deleting backup in iTunes
05. Buying music and transferring purchases
06. Transferring photos
07. Buying app and transferring purchases
08. Deleteing and reinstalling iTunes
09. Backup to the iCloud (failed as well)
10. WIFI sync
11. Return the iPod Touch to factory settings and reinstall from backup
12. Return the iPod Touch to factory settings and install as new device
ABSOLUTELY NOTHING WORKED !!! I still cannot backup because iTunes cannot start a session.
My devices are completely vulnerable to loss.
I have spent hours searching the Internet trying to find a solution.
I have concluded that the iTunes software or its driver are at fault. -
IPod shows up on desk top but not in iTunes
I have a 3rd gen. iPod it shows up on my desktop but my iTunes no longer recognizes it, i've try reinstalling iTunes, resting, restoring, and updating my iPod but all is for not, Suggestions?
http://docs.info.apple.com/article.html?artnum=61937
You may need to upgrade your system. -
I connect my Ipod Touch to my computer and it shows that it is there and connected everywhere but itunes. I keep getting a message stating
Itunes Could not connect to the itunes store. An Unkown error occurred (-3212).
please help me!Without knowing exactly what troubleshooting you've tried, if you are using a Windows based computer, try iOS: Device not recognized in iTunes for Windows
Disable a/v software and turn off the Firewall.. see if that helps.
Disable antivirus software
Turn-Windows-Firewall-on-or-off -
My iPod is appering in my computer, but not in iTunes
I recently installed iTunes 10 and today I installed 10.1, but neither is recognizing my iPod touch. I have tried everything support has sudjected, including reinstalling iTunes twice. Today, I tried what another user had sudjected, by plugging in my iPod while holding down the home button, and this showed the "plug into iTunes" screen like the first time you plug in a new iPod, but about ten minutes later it was back to the charging green battery screen, and still not showing up. Any help would be appreciated, thank you!
Disconnect any usb devices except keyboard and mouse. Reboot your computer. Turn off all antivirus, spyware, zone alarm, firewall, etc. Then:
1. Disconnect the USB cable from the iPod touch, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the the iPod touch to turn off.
* If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the touch. When you reconnect the USB cable to the touch, the device should power on.
Note: If you see an image of an empty battery with socket to lightening bolt symbol, let the device charge for at least ten minutes to ensure the battery has some charge and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When a screen with a Usb cord pointing the iTunes symbol appears you can release the Home button.
5. If necessary, open iTunes. You should see alert text: "iTunes has detected an touch in recovery mode..."
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see [this article|http://support.apple.com/kb/TS1495] and its related links.
Most of the time this should work, although it make take a few attempts. If it doesn't and you can try it on a different computer. Or bring it to an Apple store - I don't know if they charge to restore or not since I've never been to one and am not affiliated with Apple.
After this, the only other option is [DFU mode restore|http://www.podzombie.com/2010/01/using-dfu-mode-to-fix-ipod-touch-and-i phone-errors>.
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