TS1538 Error message when connecting iPod Touch :iTunes could not connect to this iPod. An unknown error occured. 0xE

This is the error message I get whenever I try to connect to itunes with my iPod touch or iPhone 4.

I would try:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

Similar Messages

  • Error message when plug in ipad "iTunes could not connect to this iPhone. The device is no longer connected."

    I set up my iPad a couple months ago, but it wasn't really customized. I plugged it into my computer for the first time in a couple months and got this error that kept popping up so constantly that I could not do anything in iTunes when it was up, but when I exited out it came back up immediately unless I unplugged the iPad altogether. I tried restoring it to update it, but now it won't connect via iTunes nor to wifi to set it up. Currently stuck, what can I do?

    I have the same problem. In fact when I plug in my iPad 2 updated to ios 7.0.4 I get that same message and it crashes my entire system - forcing me to reboot.

  • Getting the follwing message when trying to sync my 2nd gen i-touch "itunes could not connect to this ipod because an unknown error occured 0xE8000065"

    Getting the following message when trying to sync 2nd gen i-touch "itunes could not connect to this ipod because an i\unknown error occurred (0xE8000065)

    Have you seen this Apple support document?
    http://support.apple.com/kb/TS3221
    B-rock

  • HT4623 i cant open my iphone, its showing that ( iphone is dsabled, connect to itunes) when i connect to itunes its showing message on computer screen that ( itunes could not connect to the iphone, because it is loked with passcode. you must enter your pa

    I cant open my iphone, its showing that ( iphone is dsabled, connect to itunes) when i connect to itunes its showing message on computer screen that ( itunes could not connect to the iphone, because it is loked with passcode. you must enter your passcode on your iphone to connect with itunes.
    appreciated

    Place the iPod in recovery mode and then restore the iPod to factory defaults/new iPod.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore

  • I forgot passcode on my iphone5 and tried to restore it through itunes on my PC. However it gave me an error message saying that that my phone could't be restored due to an unknown error. Now my phone does't turn off and it doesn't sync with itunes.

    I forgot passcode on my iphone5 and tried to restore it through itunes on my PC. However it gave me an error message saying that that my phone could't be restored due to an unknown error. Now my phone does't turn off and it doesn't sync with itunes.

    Hi there calcit08,
    Welcome to Apple Support Communities. 
    Take a look at the article linked below, it provides a lot of great information and troubleshooting suggestions that’ll resolve the issue that you’re running into restoring your iPhone 5 with iTunes on your PC.
    Resolve iOS update and restore errors in iTunes - Apple Support
    Take care,
    -Jason 

  • HT4061 Forget  iPhone password, when connect to computer "iTunes could not connect to the iPhone because it is locked with a pass code. You must enter pass code on the iPhone before it can be used with iTunes."

    Forget  iPhone password, when connect to computer "iTunes could not connect to the iPhone because it is locked with a pass code. You must enter pass code on the iPhone before it can be used with iTunes."

    You have to restore it using a computer with iTunes per the knowledge base article above.
    With iOS 7, if you have Find My Phone turned on you can login to iCloud from a computer and send an erase signal to the iPhone to clear it...that will erase all content and settings.

  • ITunes could not copy [song title] because an unknown error occurred (-54)

    For the past month or so I've been unable to sync it with iTunes. When I do, it starts but after a few hundred songs, I get the error that "itunes could not copy [song title] because an unknown error occurred (-54). When I click OK, it then says "synching" but nothing is actually happening, and the only way to even get my browser working again is to restart my pc. I have deleted the song in question, but it will just do it again with a different song. I have uninstalled and reinstalled iTunes to the most recent version, reset the iPod Touch numerous times, As well as deleting the iTunes files off of my computer and reloading all the muisc to it. To make things more interesting, it does all of this on my laptop pc as well as my desktop. Now. all of this may have started before upgrading the software, but that was the last time in months that I tried to sync it, so there may or not be a correlatoin there.
    Any help is greatly appreciated, and thanks in advance.

    Try:
    https://discussions.apple.com/message/18687758#18687758
    https://discussions.apple.com/message/19573110#19573110
    https://discussions.apple.com/message/20050391#20050391

  • ITunes could not copy "song" because of an unknown error (-50)

    Hello there, i need help, recently I bought an used 160GB iPod classic, when I sync it with iTunes it syncs like 400 songs (from 800), and then iTunes freezes, when it comes back it shows an error: "iTunes could not copy "song" because of an unknown error (-50)". I don't know how to fix this, i have already tried restoring, disabling my antivirus, updating, reinstalling iTunes, using another computer, using another wi-fi, manually syncing, I DONT KNOW WHAT TO DO, I am  desperate, please HELP!

    See this older thread for a few ideas on how to resolve the issue.
    https://discussions.apple.com/thread/3924425?tstart=0
    B-rock

  • ITunes could not sync ^0 to the iPhone Unknown Error(-19) during 2.1 update

    iTunes could not sync ^0 to the iPhone Unknown Error (-19) during 2.1 update
    Anybody getting this? On a Win XP iTunes 8/ iPhone 3G
    Thanks for any help!

    I got this message. After several hours of frustration...
    I finally did a successful update by following various recommendations in this thread.
    Maybe all or only a combination were necessary:
    1) Deleted my backups. This DOES appear to be necessary, I noticed that the update was always failing when the update was going through the backup process. It was only after I deleted my backups that the update finally worked. To do this, in iTunes go to Edit > Preferences. Click on the Devices tab. Click on (select) the iPhone in the window. Click on the "Delete Backup" button.
    2) Disable automatic syncing for the iPhone (don't know if this was necessary but it's one of the steps I took)
    3) Make sure all your Apps are updated before trying the iPhone update. (Again I don't know if this was necessary but I did it). I updated my apps over wi-fi from the iPhone rather than via iTunes.
    Important!!!!! After you run the update there will be no backup of your iPhone. You need to create a new one. To do this, right click (option-click) on your iPhone in the "Devices" list of iTunes. Select "Back Up" from the context menu.
    Hope this helps!!!!

  • Already tried FAQ, keep getting this message on iPhone and computer: iTunes could not connect to iTunes store. An unknown error occurred (11556)

    Only happened after I got a new iPhone *(upgraded from 4 to 5c) and I downloaded the iOS 8.1.2 update.
    I've already tried everything on the FAQ page for this error, and nothing's worked yet.
    Error looks like this iTunes on my computer: iTunes could not connect to iTunes store. An unknown error occurred (11556)
    Also won't connect on my iPhone after signing in.
    Just changed my password so it's not that, and I've already restarted my iPhone twice.
    PLEASE help. I just got an iPhone 5c and I want to download my old ring tones and alert tones!!!

    iTunes: Advanced iTunes Store troubleshooting - Apple Support
    "Error 11556"
    This alert occurs when iTunes is trying to do something not allowed by the iTunes Store in that country.
    The most common example of this is trying to sign in while limited to iTunes U by Parental Controls.
    For more information, see the steps from iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store.

  • TS3694 Error message "Itune could not copy 'song' because of an unknown error occured"??

    I purchased a couple of albums from Amazon and downloaded to Itunes. I have done this many times in the past. I can play the songs on Itunes but when I try to upload that music to my Ipod I get an error message "Itunes could not copy "song" to the Ipod because of an unknown error has occured. I have purchased many albums and songs from Amazon and even the Apple store and never had this problem. Has anyone had this happened and was there a fix to be able to upload the music to the Ipod??? Any help would be much appreciated!!

    1.Update your Quicktime
    2.If you have local Admin rights righ click Flash and try "Run as administrator"
    When trying to export a MOV file
    Are you importing a mov file and having trouble to export to swf/mov
    or
    do you mean you have an animtion you want to export to Quicktime?

  • ITunes could not sync ^0 to the iPhone Unknown Error(-30) during 2.1 update

    iTunes could not sync ^0 to the iPhone "iPhone" because an unknown error occurred (-30).
    Restarting the installation did not help.
    Rebooting my XP machine and then restarting the installation did not help.
    I eventually had to go into DFU mode, restore (erasing all of my downloaded apps, movies, music, TV shows, ebooks, etc - almost 16 GB worth) and then let it try to restore. Then I got an error that my backup was corrupt, so I had to start over completely from scratch with a new profile.
    All of this took... quite a while.
    I have never had to do this for an update before, and am not especially happy about it.

    Also, FWIW, my phone is fully operational now - it was just quite a hassle to get there. My husband, who has pretty much the same setup as I do, but only uses his for web browsing and email, had zero problems installing 2.1 earlier today.
    Considering my last iphone (2G) shattered (twice!), I may have to consider the fact that I'm just cursed.
    (Also, this phone (3G) has never been dropped.)

  • I am getting error messages when trying to open itunes. I have tried to reinstall but the error keeps coming up.

    I am getting error messages whe I try to open itunes.  I have tried to reinstall three times.

    What does the error message say? (Precise text, please.)

  • ?Error message when opening PE11. (online services could not be initialized. Please reinstall)

    When opening PE 11, error message : online services could not be initialized. Please reinstall appears. Reinstalls does not fix problem. What do I do next?

    You should be able to launch without ols. Can you try directly from the application in the following location:
    C:\Program Files(x86)\Adobe\Photoshop Elements 11
    Double click on:
    PhotoshopElementsEditor.exe
    Let us know if that works.
    If not, try downloading the missing file from the following link (it says PSE10 but should work) and unzip the folder to extract the file and drag it into the assets folder.
    http://helpx.adobe.com/photoshop-elements/kb/welcome-screen-keeps-running-auto.html
    If that doesn’t work I would suggest uninstalling via the control panel and installing from a fresh download. You can download the free trial from this link and then validate with your serial number.
    http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us&PID=2159997

  • Im getting an error message when syncing ipad "The disk could not be read or written to"

    Help...

    hiya!
    let's start with this document:
    "Disk cannot be read from or written to" when syncing iPod or "Firmware update failure" error when updating or restoring iPod
    love, b

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