TS1538 Followed troubleshooting for iPhone not found in devices iTunes and that did not work... Now what?
Followed troubleshooting for "iPhone not found in devices" iTunes and that did not work... Now what?
That's what I tried. The 6 steps and I do not have security software on my phone. iTunes on my Mac is still giving me the warning that I need to download the latest version on my phone, and is not recognizing it in devices, which is the irony because that's what I need to actually update it
Similar Messages
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i have an iphone 4 and my internet has not worked for a good 10 months, why wont it work? My dad pays for my data plan, so its not that i dont pay the bill. I've even tried to rest my net work settings, and that did not work. I went to AT&T and they said that the only way to fix it was to buy a new phone, and im not going to buy a new phone with out my upgrade. someone, please help!
Hey lilmissindian!
I have an article for you here that will help you troubleshoot this issue:
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/ts3780
Thanks for coming to the Apple Support Communities!
Cheers,
Braden -
Since upgrading to Windows 8.1, iTunes no longer recognizes my iPhone or iPad. I tried to reinstall iTunes. That did not address my problem. Any suggetions on what I should do?
Hey Bob0725!
Here is an article that will help you troubleshoot this issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
Braden -
My Itunes account was hacked and my Apple ID was disabled. I followed the instructions from APPLE to backup and restore from Itunes but that did not work. Any suggestions?? Thanks!!
Are you saying that you contacted Apple support and they instructed you to backup and restore your iPad? Or do you mean that you picked up this information from an online support article? If you spoke to an Apple rep or received these instructions via email, contact them again for further help.
I fail to see how restoring your iPad would enable yoyr Apple ID. -
After updating my iphone 4 to iOS6 the screen will periodically fade out to black and will not come back up. I have to shut the phone off and back on 2 or 3 times to get it to come back on. I have done a restore and that did not help. any ideas? is this happening to anyone else?
did you restore from backup or as a new device? Restore as a new device. Before you add any apps to it, use the phone with just the iOS-installed apps. If it's fine, slowly add a few purchased apps back at a time. Do this until the offending app is found.
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My IPhone 4s is freezing up and the wifi will not work. This happened after the update. I have tried to restore it and that did not fix it. Any suggestions?
Most of your purchases content can be downloaded again via the Purchased tabs in each of the store. I realize that this will be a problem for the iTunes Store on the iPad, but that has nothing to do with apps, since apps are in the App Store.
If you backed up synced with iTunes before you restored the iPad, your content should be in iTunes on your Mac and you should be able to sync it back again. -
I have updated my iphone 5 to new ios 7 and I did not like it so I like to restore back to old ios 6.1.4.
please let me know how to restore to ios 6.1.4.Downgrading is not supported.
If you do not like iOS 7 (as I don't), leave Apple feedback: http://apple.com/feedback/iphone.html -
Anyone help,
My WiFi stays off, have tried turning off: did not work. tried Restoring settings and that did not work. Downloaded iSO 6.1.3 and it still want work. Any ideas!!same my iphone also did not work i tried to restore but its not coonected to the internet.pls i need your help too.
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I was downloading an album off of iTunes and it did not download one of the songs for some reason what should I do?
Does the Store > Check For Available Downloads menu option find it ? If not, then depending upon what country that you are in (music can't be re-downloaded in all countries), does it show under the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes for downloading (if there is an complete download of the track listed in the Music part of your library then you will need to delete it from there before it will get the cloud symbol in Purchased for redownloading) ?
If you can't download it via either of the above then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
error message: itunes library .itl cannot be read because it was created by a newer version. I downloaded and in stalled the latest version of itunes and it did not help. What now?
Perhaps check to see if you're accidentally running two different versions of iTunes. There's some information on troubleshooting that in the Opening iTunes section of the following document:
Troubleshooting iTunes installation on Mac OS X -
An app continues to say "installing" when nothing is happening. It has been several hours now. It's only a book so should not take this long. I have tried deleting it and that did not work.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I am on windows 7 and I upgraded to the newest verison of firefox and now it will not open. I have removed firefox completely and uploaded it again and that did not work. I then made sure it could get through my firewall and that did not work. So my latest attempt I removed firefox 10 again and uploaded the beta version hoping that would do it and once again nothing. It will not open at all. Please help - is there a live chat or a number to talk to someone at Firefox?
I think when uninstalling you may also have to choose (tick) to delete the preferences and other personal data like the bookmarks, stored passwords etc. to erase completely. If you are installing afresh, please try right-clicking on the file and '''Run as administrator''' to install. And when uninstalling, please also make sure choose to delete all data and also manually delete any '''Mozilla''', '''Mozilla Firefox''' or '''Firefox''' from %appdata%, %localappdata% and %programfiles%. You can open a location by typing for eg. %appdata% in the '''Run''' box (Windows key + R). You may also have to check the '''VirtualStore''' folder in %localappdata%. Files in the VirtualStore can be problematic. I think a clean installation may help.
[https://www.mozilla.org/en-US/firefox/new/ Firefox]
[http://kb.mozillazine.org/Installation_directory Installation Folder]
[http://kb.mozillazine.org/Profile_folder Profile Folder]
Please note that using system restore would usually damage the Firefox installation. -
I tried to update the latest update 1/27/14 and it ran into a problem. I am not able to get to my library. I tried to download Itunes and it won't work . What should I do?
Are you sure it was error 0604 since I never heard of that error, it does not appear in the list of errors in the following and a search of Apple's support site gets no hits. However, error 1604 is list and users have reported that error number. If 1604 is the error number the following tell yu wnat to do when you click on that error number:
iOS: Resolving update and restore alert messages -
I recently downloaded the iTunes 11.0.5 for Mac OS X and the iTunes store comes up as a blank page. I have already tried re-downloading iTunes and that didn't work... How can I get it to work?
I was able to fix mine. I went to software update and updated a few things. I did not update everything, but only what I thought were the essentials, which I believe was Safari, a security update, and a firmware update.
Then I deleted and reinstalled Itunes yet another time. Now the itunes store is back up again. -
My back and forward buttons do not work also the refresh button does not work, I have reloaded the latest version of fire fox and that did not help. All of navigation tool bar worked until I updated Fire Fox, now if I click on a link in yahoo, for instance, I can not get back to my yahoo home page without reloading Fire Fox. HELP please.
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
*https://support.mozilla.com/kb/Bookmarks+not+saved#w_places-database-file
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