TS1538 Gen. 2 Nano refuses to be recognized by iTunes

I tried hooking my old Gen. 2 iPod up to my laptop yesterday, and it refuses to be recognized by the computer or by iTunes.  It does however charge through all of my USB cables, so I know they work.  I've never had this particular iPod hooked up to this laptop before, but everything that support says to do doesn't work.  I can't even get it to go into disk mode.  I can't understand why this one won't connect, when my Gen. 3 Nano will hook right up.  Any ideas?

The article you came from, when creating this post, was for an iOS device. Your old iPod doesn't run iOS, so you'll want to take a look at this article -> iPod not recognized in 'My Computer' and in iTunes for Windows
And you put it into disk mode differently than a iOS iPod (steps in the article linked above).

Similar Messages

  • Three 5th gen nanos. One NOT recognized by itunes and computer; other 2 fine.

    I have 3 daughters and three 5th gen nanos. I use the same cord, plug and computer, and one is not being recognized by itunes or computer and will not charge; other 2 fine. Something wrong with just the one. Resetting (pressing menu and center until apple appears?) doesn't work. One daughter very SAD. Please help if you can.
    Oh, and I've also put it in disk mode. Still not recognized.

    I think I found the problem, and it may be useful to others. I cosely looked at the dock connector next to the earphone jack and found that it has a chip in it. Not good news for Gen 5 ipod nano's. Apparently, the connector is bonded to the logic board. I did find that if I gently put pressure on it in one directio or the other, it will make a connection.
    Must break the bad news to daughter. Sad face.

  • My ipod nano is no longer recognized by itunes after I installed windows 8.1.  The ipod nano still is recognized and works with a Windows 7 computer

    My ipod nano is no longer recognized by itunes after I installed windows 8.1.  The ipod nano still is recognized and works with a Windows 7 computer

    Hello, Pete. 
    Here is an article I would recommend going through when an iPod is not recognized by iTunes or the computer.
    iPod not recognized in My Computer and in iTunes for Windows
    http://support.apple.com/kb/ts1369
    Usually the resolution is updating the Apple Mobile Device Driver.  See the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Cheers,
    Jason H. 

  • Why isn't my Ipod nano 6th generation being recognized on itunes after updating software to 1.2

    Why isn't my Ipod nano 6th generation being recognized on itunes after updating software to 1.2?

    I found that all the movies that I want on my nano have iTunes extras.

  • I have a 6th gen nano and windows 8.1. Itunes does not recognise my nano anymore. I have tunes to download

    I have a 6th gen nano and windows 8.1. Itunes does not recognise my nano. I have tunes to download

    B noir
    Yes that is correct
    Okay. Have you tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

  • I can't get my new 7th gen nano to sync to my exsisting itunes. It keeps saying the ipod is not detected.

    I can't get my new 7th gen nano to sync to my exsisting itunes. It keeps saying the ipod is not detected.

    If youre like me, I have so many Apple devices, I always move things over manually rather than remember what to sync and what not to sync........ There’s an option to UNCHECK sync on any device if that helps you in ITUNES.
    On any device, like your phone, in ITUNES you can check the option for manual vs. automatically sync.

  • IPod Nano 7th gen not turning on but recognized by iTunes and Windows

    My two-month old 7th gen iPod Nano is not turning on. I've reset and restored it using both Windows (My Computer) and iTunes and have downloaded the and installed the latest version of iTunes. It was working fine and now just will not turn on. It is being recognized by Windows as a removable disc and by iTunes as an iPod that I can sync data onto.
    I've tried the 'hold the power button for 5 seconds' trick to try to manually reset it, as well as other variations with pressing down on the power and menu keys simultaneously. The iPod is new, ordered online and the nearest Apple Store is over 2 hours away from where I live.
    Please help?

    Hello, M.Ram.  
    Thank you for visiting Apple Support Communities.  
    I understand that the screen on your iPod nano is black, but is recognized by iTunes.  Take a look at the troubleshooting article below as it may provide some troubleshooting steps that may help.  However, if the issue persists, see the section labeled Issue not resolved.  
    iPod nano (7th generation): Hardware troubleshooting
    -Jason H.  

  • My ipod (6th gen nano) is not being recognized

    I was moving some music on to it, decided to update itunes, and the moment it updated my ipod stopped being recognized. I've uninstalled and reinstalled itunes, restarted the ipod, and restarted the computer- all, multiple times. Thoroughly unimpressed and not sure how to get this working. Please help?

    Hi, SFletches.  
    Thank you for visiting Apple Support Communities. 
    If your device is not recognized by iTunes, I would recommend the steps in the article below.  Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > Windows Vista, Windows 7, and Windows 8 > If the Apple Mobile Device USB Driver is not listed > Windows Vista, Windows 7, or Windows 8.
    iPhone, iPad, or iPod not recognized in iTunes for Windows
    http://support.apple.com/en-us/HT204095
    -Jason H.

  • My Nano is not being recognized by itune or charging

    Someone please help my Nano is not being recognized when i plug in. Itunes or is not charging. I cannot sync or anything,

    Hi,
    I just bought my 2nd gen ipod 2 GB nano from someone who won it in a raffle. I plugged it into my computer and asked it to sync my songs. It immediately synced all 520 songs and startted charging. It says "do not disconnect". It has been charging for almost 24 hours now, and still says "do not disconnect". How long does the first charge take? Is something wrong?

  • TS3716 ipod nano is not being recognized by iTunes.

    My ipod nano 2nd generation (and working perfectly) is not being recognized by iTunes.
    Any suggestions?

    Does the iPod work OK?
    Have you tied resetting the iPod? Nothing will be lost
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    Next would be to place the iPod in recovery mode and then restore via iTunes.  If iTunes does not see the iPod then the iPod is not usable. For recovery mode:
    iPhone and iPod touch: Unable to update or restore

  • 2nd Gen iPod shuffle is not recognized by iTunes or computer

    I read the other posts about people's 2nd Gen Ipod shuffles not being rcognized by iTunes or their computer, but none of them seemed to fit.
    I have had my iPod shuffle for less than a week. Last time I had my iPod connected to iTunes in the "Settings" section I clicked "Do not automatically open iTunes and synch with iPod" or something along those lines. I assumed this meant iTunes wouldn't always open when I plugged it in to charge it.
    However, now when I plug it into my computer, iTunes does not recognize it and I get a message from my computer that there is a "USB Device Not Recognized" and the error message reads: "One of the USB devices attached to this computer has malfunctioned and Windows does not recognize it." It shows up as an "Unrecognized Device". I have tried plugging it into a different USB port, and I have also downloaded the "Ipod Reset Utility" to try to reset it to it's factory settings, in case that would allow it to synch up with iTunes again. This does not work. Does anyone know why this is happening, or how I can get iTunes to recognize my iPod again? Thank you!

    Brand new ipod shuffle (2nd gen). When I plug it into the USB port, a "Disk Insertion" prompt warning appears with the message "The disk you inserted was not readable by this computer." The two options in the prompt window are 'Eject' or 'Ignore.'
    Having read other message boards, I decided to plug it into a PC computer and re-formatted it with FAT 32 filing system, but the exact same thing still happens. My MacBook give me the same message when I plug the shuffle to the computer. iTunes does not recognize it that anything is plugged in either.
    Any suggestions?

  • Nano nor 30g video recognized by "itunes" or "my computer"

    Ya so need help. I recieved my nano for my birthday and it didn't work at first but "My Computer" had at least recognized it and went into properties and changed it from FAT32 to FAT. Now since i wanted an iPod Video 30G i recieved in the mail about 2 days ago. Now "My Computer" doesn't recognize it so I can't do what i did the last time. Also, not charging at all.
    Gateway 7215GX Laptop   Windows XP   800 Mhz, 15.6" LCD Screen, ATI 320m Video Card

    Assuming you are using a Windows based computer...
    iOS: Device not recognized in iTunes for Windows

  • 6th Gen nano wont connect to computer or itunes.

    Alright so when i connect it itunes identifys that i have plugged in an ipod but it cant properly identify it, usually when you plug in a new ipod you give it a name and all that, but i cant even get that far. My itunes is updated and ive unplugged and plugged in my usb's multiple times and restarted my computer multiple times, used to safely remove hardware button to reconnect it, and turned off my firewall, it seems ive tried everything and its not working.. im about to just take it back becuase im begining to think its defective. It wont show up as a driver on my computer either, and ive tried resetting it without itunes, nothing seems to be working... if theres something i missed leave a post ill try it and get back to ya(:
    :EDIT: ive also followed the entire apple troubble shooting page for the 6th gen nanos and it didnt help me at all D:
    Message was edited by: xMagicalxMaggotx

    The older pods are different from the newer ones. The newer ones need some software to be working correctly that the older ones don't.
    It sounds like the apple USB stuff is not installed correctly for you. Here is an article from apple on what to do:
    http://support.apple.com/kb/ht1923
    Some other things to keep in mind:
    - Don't connect the iPod through a USB hub
    - Connect it directly to the computer through a USB port on the back, not one in the front. The USB ports on the front of Windows based systems are notoriously underpowered.
    hope that helps,
    i

  • My 4th gen ipod touch is not recognized by itunes

    when i connect my ipod to my computer, the computer recognize the ipod but when i open itunes it doesnt recognize the ipod, i'd try everything and anything works.

    Have you tried here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
    iPod: Appears in Windows but not in iTunes
    iPod not recognized in 'My Computer' and in iTunes for Windows
    iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

  • TS1538 my iphone 4s is not recognized by itunes in my windows pc.

    i follow the instruction in the article iOS: Device not recognized in iTunes for Windows, nothing happen. 
    is it something to do with the software?
    the cable-check, oz another iphone still can use it to connect to itunes in pc.
    reinstall the program-check,
    verify the apple mobile device-check
    restrart the aplle mobile device service-check
    verify the apple mobile device usb driver is installed-check
    no third party issue..
    what else?
    help me please

    Answering my own question this time since posting, found similar query and fixed it.
    Went to control panel in Windows 7, printers and devices, down at the bottom shows the device
    right clicked and chose troubleshoot. Turned out that the device drivers had not installed and the troubleshooter did
    that automatically. Problem solved. Then the device showed up in itunes.

Maybe you are looking for

  • Brightness at Windows 7 not working - solved

    In my T400 with Windows 7 installed I had the problem that the brightness adjustment didn't work. I searched all forums and installed all new released drivers for Windows 7 (released version) but it didn't solve my problem (including hotkey-driver).

  • Sharing iphoto and itunes with accounts on the same computer

    I have admin rights on the PC and would like to give the guest account access (on the same PC) to the i-photo and i-tunes libraries under my account. How can I do that

  • ITunes Store in iTunes 10.5.1 on Win 7 64-bit doesn't work.

    If you click on category, movies, TV, podcasts etc. nothing comes up.  I've turned off anti-virus and blocking software nothing seems to work.

  • Not able to use Airtel121 selfcare service

    Hi, I m using airtel service. I m able to get messages from 121, I m able to send messages to my friends but I am not able to send messages on 121 which is selfcare service of Airtel. Whenever I try to send messages (Like DATA USE, CL or BP) on 121,

  • Can't log in, error message

    For the past few months I've been receiving errors when trying to log into my BT email, and the problem seems to be getting worse. If I try and log in to the webmail from a browser I will some times get the following: System Busy, Please Wait and the