TS1538 I have a 1st generation iPod touch. It will not let me connect to the iTunes store. How can I fix this?
We were given this iPod touch from a friend. Here is what I have done so far. Reset it back to factor settings. Added my music. Set up the wifi through my home internet. And it keeps telling me that it cannot connect to iTunes. Don't know what else to do. Have tried to look on this community for answers and haven't found ones that I haven't tried yet. I did see somewhere where there was an update for the iPod touch. It was 4.95 on the iTunes store. Wondered if that might help. Don't want to pay for something that won't work. Thanks!
I would update. You need the update for apps.
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/touchLegacyLandingPage
Similar Messages
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Please help, i would like to start downloading apps and music as soon as possible.
Adriana...
Try the troubleshooting steps here > Can't connect to the iTunes Store -
My ipod touch will not let me connect to the itunes store and i am using a wifi connection
My ipod touch will not let me connect to the itunes store and i am using a wifi connection
allison i had the same problem to but then i figured out! You have to put in a credit card number so you can purchase a game thats free or 0.99 cents or higher then you have to fill in other stuff then press next on your ipod touch or computer then it says you have succesifully created an apple id! And i hope this information will help out!!
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My 7th generation iPod nano won't allow me to sync videos from iTunes. How can I fix this?
What video content works with iTunes and mobile devices?
iTunes:
Video content purchased from the iTunes Store.
QuickTime and MPEG-4 movie files that end in ".mov", ".m4v", or ".mp4" and are playable in QuickTime Player.
Video podcasts.
iTunes Digital Copies.
iTunes Store Movie Rentals (Requires iTunes 9 or later).
Mobile Devices:
Video content purchased from the iTunes Store.
Videos that have been shared to iTunes using QuickTime Player (Mac OS X v10.6 Snow Leopard).
Videos that have been re-encoded for iPod with QuickTime 7 Pro.
Videos that have been re-encoded for iPod with iMovie, Final Cut Pro, and others. Refer to Exporting a movie from iMovie HD to iPod for an iMovie HD tutorial.
Video Podcasts that have been created for mobile devices.
Video files after using the iTunes File > Create New Version > Create iPod or iPhone version option.
Video files after using the iTunes File > Create New Version > Create iPad or AppleTV version option (iPad and AppleTV only).
See below for detailed movie specifications.
iTunes Store Movie Rentals (Requires iTunes 9 or later).
Does the video need to be encoded in a special way?
All mobile devices which iTunes can sync video to can play the following video formats:
H.264
File formats: .m4v, .mp4, and .mov
Video: Up to 768 kbits/sec, 320 x 240, 30 frames per second (fps), Baseline Profile up to Level 1.3.
Audio: AAC-LC up to 160 kbits/sec, 48 Khz, and stereo audio.
MPEG-4
File formats: .m4v, .mp4, and .mov
Video: Up to 2.5 Mbits/sec, 480 x 480, 30 fps, Simple Profile.
Audio: AAC-LC up to 160 kbits/sec, 48 Khz, stereo audio.
Other formats may be supported by newer devices. The technical specifications can give additional details. -
How can I get into updates in the app store on my ipod touch. I am told that it cannot connect to the itunes store, How can I get into updates in the app store on my ipod touch. I am told that it cannot connect to the itunes store
See thes previous discussions:
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities -
My iPod is dead and won't charge or connect to the computer. How can I fix this?
My iPod is dead and won't charge or connect to the computer. How can I fix this? Before it died, it said I had a full battery whenever I charged it, but as soon as it came off of the charger, the battery level was always under ten per cent.
Sounds like the battery needs to be replaced.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
I have a new IPod Touch gen4, I came from an old gen 3, I want to sync this new onw with my ITunes library; How can I do this?, thanks for your help and comments!
Was the iPod setup via iTunes on this computer?
Setup via wifi?
Was the iPod previous synced to another iTunes library/computer?
Have you successfully synced from this iTunes library/computer before?
Do the songs play in iTunes?
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method -
I can connect on my computer to the itunes store and it has nothing to do with my wifi! help?
I'm guessing you've got iPod touch 2nd generation
iPod touch 2nd generation only goes up to 4.2.1, so you'll need a newer generation...
iPod touch 3rd generation only goes up to 5.1.1
4th and 5th generation both go up to iOS 6.1.3, wich is the current latest version.
Hope this helps
Stijn -
IPod touch 4th Gen will not update to iOS 4.3.3. How can i fix this?
I have an ipod 4th generation and i want to update to ios 4.3.3. Every time i try to install the update itunes gives an error saying " iPod could not be updated and that the device isn't eligible for the requested build. This is a new ipod and i had to send it in for repair once because the wake button stopped working. Ever since i received my ipod back i had the problem of not being able to update to iOS 4.3.3. I've tried the suggestions on the help section but none of them worked. How can i fix it so that i can update.? Thank you all in advance
Sync via the manual method. Go to iTunes>Help>iTunes Help>Sync your iPod....>Sync You Device>Set up Syncing>Sync your device manually and follow the instructions.
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I need help putting apps on my ipod touch
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I have made sure that my ipod is second generation, and i have tried to resotr it twice to fix the problem. I'm getting a little bit frustrated with it. I went to the apple store in metrotwn and the gentlemen didnt even look at the ipod, just told me that it was maybe to old of a generation to support updates. Funny thing is my boyfriend had it before me and he updated it past 3.1.3 no problem.
- Are you sure you have a 2G iPod and not a 1G? Yucan can itell the difference here by the shape of the black antenna cover on the back of the iPOd.
Identifying iPod models
- What version of iTunes is installed opn the computer? -
I have a 16GB iPod touch that suddenly stopped connecting to the internet last night. Everytime I try to get mail, or access anything with Safari I get a message saying that it can't connect to the server. Also I've plugged it in to my home computer but it won't connect to iTunes either. I haven't updated to iOS8 yet as I didn't have enough space for it and I had planned on deleting all my music files, updating the software and putting whatever music I could fit back on to the device afterward, but now I'm hesitant to do that as I have no way to get any of the files back onto the device. Could this be because I haven't updated to iOS8 yet? I've been having other problems such as apps crashing unexpectedly lately as well, for example my music shuts off randomly and apps such as Twitter and Tumblr and a few others crash on launch. I'm definitely not a genius when it comes to technology by any means, so I have no idea what's causing this problem or how to fix it, any help would be greatly appreciated!
Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
I keep getting the error that nothing was imported due to files or folders selected to import did not contain any supported file types or the files are already in this catalog. It started two days ago ( I have had elements 13 for about 6 weeks now) after I put my photo card in to download as usual. I have used photoshop elements for years and know what I'm doing. I also have Photoshop 12 that works just fine and will download these same files with no issues. I am using hp laptop and windows 8.1. Please help. I have thought about uninstalling and re installing but I have a lot of effects that have been added already and it is time consuming to do it again.Thank you for any advice
This is often a feature of faulty battery. Try to Restore your iPhone with iTunes on your computer. See if better. If still problem, make Genius reservation or set up Service and take or send your iPhone to Apple for resolution under Warranty.
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I have an 1st Generation Ipod Touch stuck in recovery mode.
I have an 1st Generation Ipod Touch stuck in recovery mode. Error message shows "The Ipod "Ipod" could not be restored. An unknown error occurred (1). No back up.
ERROR (1)
- Place the iPod in DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Try on another computer
- Try another cable
- Also, confirm your security software and settings are allowing communication between your device and update servers.
- https://discussions.apple.com/thread/5922457
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
When i am trying to download it says that i dont have the upto date software but when i click on the update button is says i am upto date ?
Does anyone know if this can be fixed or if it is due to the model being oldIf you are running iOS 3.1.3, it is very likely you have a 1st generation iPod touch. That is the highest iOS version it can handle.
Regardless, you can find plenty of apps in the iTunes store which run on older devices. Here is my favorite solution for filtering compatible apps:
iOSSearch - search the iTunes store for compatible apps.
And here are some things other people have suggested:
Vintapps 3.1.3 - paid app.
Apple Club - filter apps by iOS version.
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