TS1538 I have Windows 8 and my ipad and iphone are not recognised by itunes i have goggled and nothing seems to work any help would be appreciated
I have Windows 8. Itunes is not recognising either my ipad or iphone. I have googled and read much about this problem and associated solutions all of which I have tried except the solutions tend to be windows XP or Vista based. Can ANYONE help me. I've not backed up either product since January when i first got the pc and itunes actually worked. Thanks in advance
Are you getting an error message when you try to launch iTunes? If so, what does it say? (Precise text, please.)
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Hi everyone,
This is my first post so if I've made any mistakes please forgive me. I have recently upgraded from Windows 7 Ultimate to Windows 8.1 Professional however, now my iPad and iPhone are not recognised in iTunes. I have checked Device Manager and the iPad is listed, I also asked it to update the driver but it informed me that I have the most up to date version. Can anyone help please?Hi Skydiver119,
Many thanks for your prompt reply however, I found this post and it worked perfectly. I hope it helps other users.
Plug your Ipad USB cable into USB port.
Go to your Control Panel, click Hardware and Sound, then click Device Manager.
Click on Portable Devices, and you should see Apple Ipad shown (or whatever apple device your using).
Right-click the Apple Device your using, and choose Update Driver Software..
Click "Browse my computer for driver software."
Click "Let me pick from a list of device drivers on my computer."
Click the Have Disk button. (If the Have Disk option is not present, choose a device category such as Mobile Phone or Storage Device if listed, and click next. The Have Disk button should then appear.)
In the "Install from Disk" dialog, click the Browse button.
Use this window to navigate to the following folder:
C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.
Double-click the "usbaapl" file. (This file will be called "usbaapl64" if you have a 64-bit version of Windows. If you don't see "usbaapl64" here, or if there is no Drivers folder, look in C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers. instead).
Click OK in the "Install from Disk" dialog.
Click Next and finish the driver-installation steps. Open iTunes to verify that the device is recognized properly. -
I am a BT Yahoo customer using Apple Mail, on iMac, iPad iPhone, 4 to 8 times a week sent mail is not delivered into the sent mail box and I have no record of the sent e-mail or its content. BT say it’s an apple problem. Any help would be appreciated. Ted
Hello,
Are they just regular size eMails?
Do you have more than one eMail account setup?
Next time it happens, get...
Find Any File...
http://apps.tempel.org/FindAnyFile/
Hold Option or alt key when selecting Find to Find All.
Use it to Find All, for Name ends in...
.emlx
(dot ee em el ex)
And Modification Date, is within, the last 5 minutes or whatever. -
I did the update to take out bugs etc; now when I try to open an app, it asks for my Itunes ID before it will open; this is a pain; has anyone else had this problem or knows how to correct this, assistance gratefully appreciated, thanks
Please tell me that it has NEVER been jailbroke. If it has never been jailbroke, here are some standard repair procedures:
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, read this. -
I have the product key, but I cannot see where to reload it. I shouldn't have to buy the product again.
Photoshop version?
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Just got Mac book pro. I can't connect to office remotely thru the remote window. My office is window based and I have no problem connecting while at the office thru the server but cannot at home. Any help would be appreciated!
This what my IT replied with:
That teh MacBook cannot connect with RWW because it requires Active-X to connect. That MAc browsers (Safari) do not use Active-X but only Windows (IE) uses Active-X control.
It would seem to me that there must be a way around this. Any help?
Thanks, -
I believe my ipads hard drive corrupted when i went from my macbook to a pc...I can get to the screen with cord and itunes but cant get past there to desktop of ipad...Any help would be appreciated....
Try using this article to help with your iPad not showing up in iTunes---
http://support.apple.com/kb/TS1538 -This deals with the device not being recognized in iTunes for Windows
The following steps work well with iPod but i would try them for help with your iPad issue:
Try connecting your iPad to another USB port directly on the computer. Verify that you're connecting it to a high-powered USB 2.0 port on your computer to be sure iPad is getting power. If you're connecting to a Windows laptop computer through USB, connect the laptop to a power outlet before connecting your iPad. Also, see iPod not recognized when connected to Windows laptop over USB to be sure that your USB ports are supplying enough power.
Avoid connecting to an external USB hub. If a hub must be used, make sure the hub is USB 2.0, and that it has its own power supply. Also, make sure the hub is connected to a high-power USB 2.0 port on your computer.
If the issue persists, try disconnecting other USB devices from the computer such as printers, cameras, scanners, external hard drives, and USB hubs to determine if there is a conflict in the USB chain. -
My old computer crashed and I am trying to download Adobe X Pro on my computer. I have tried to download and the only download I can find is the Adobe XI Pro. Any help would be appreciated. I have the product key but it's not deactivated on my old computer.
if you need to deactivate, contact adobe support
https://helpx.adobe.com/contact.html
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'. -
I have an iPhone 4 and I can save photos (to my camera roll) that have been emailed to me on the iPhone. However, I've been unable to figure out how to save video attachments that have been sent to me on the iPhone. Any help would be appreciated.
Apparently not. I have both an iPhone 4 and an iPad thatbive upgraded to iOS 5.0.1. While it is reported that if you click on the attached video file and hold that you will be presented a "Save Video" option, all I see is "Quick Look". Thinking it might have been GoodReader, I unknow installed GoodReader but still no option. I wonder if this yet another feature in iOS 5 that doesn't work on upgrades
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I am trying to connect a NetGear Wifi Range Extender to my existing Wifi. I have an Airport Extreme Base Station and I am also connected to a Vonage Phone Router. Any help would be appreciated?
The Apple update Firmware for my Airport Extreme Base Station does not update for some reason? Help?
Additionally, I have an older version Airport Express that does not update with the newer Airport Utility Version 6.3 and asks me to download 5.6 to update? Is this worth it?
ThanksThe netgear is not going to work very well.. and not at all unless it is universal wireless extender.. you cannot use WDS method.
If it does support universal wireless then make sure the airport uses a rational SMB compatible wireless name.. not an apple name which is 35 characters long with spaces and illegal characters like apostrophe.
So nice AE name.. AEwifi and actually while you are trying.. fruitlessly to do this.. use AE24ghz and AE5ghz (so different names on the different bands)
Assuming your AE is gen3 or greater.
You should also fix the wireless channel at least for 2.4ghz since the netgear is probably only going to repeat 2.4ghz so use channel 11, as a trial.
And use no wireless security as a test.. if that works.. then use WPA1 & 2.. as often old equipment using WPA2 is not compatible.
If it fails with simple name.. fixed channel and no security. Sorry it is not compatible at all.. it happens.
If your AE is G wireless or earlier model.. really the time has come for replacement.
If your Express is G wireless model it is not supported.. and is too old to bother with expect I guess if you want to run audio to a speaker.
You must use older 5.6 utility to do this.. so do you have a computer running older OS.. up to Mountain Lion it is easy to install with a bit of manipulation.. later is much harder .. or windows computer anywhere or available to you. -
At the top of my iPhone 5 it has been saying searching for hours and won't go away I have tried cleaning my SIM card but nothing seems to work any advice?
Hey Savannahgrace321,
It sounds like you are experiencing an issue with service on your iPhone. I have an article for you that will help you troubleshoot this issue:
If you see No Service in the status bar of your iPhone or iPad - Apple Support
http://support.apple.com/en-us/ts4429
Thanks for coming to the Apple Support Communities!
Cheers,
Braden -
I have OS 10.5.8 and am unable to run ITunes or IPhoto. I can reinstall I tunes, but it says I need the newest version of QuickTime, which I already have. Any help would be appreciated!
Hello Esther,
Do you have QT v7.7?
http://support.apple.com/kb/DL761
And iTunes v10.6.1?
http://support.apple.com/kb/DL1426 -
Using my USB, my ipod touch 2 is not recognized in Windows Vista or i tunes. If I connect it to my wifes Xp, ( where it was before) , it still charges up ( i tunes has been uninstalled. Any help would be appreciated. I have reinstalled itunes.
http://support.apple.com/kb/TS1538
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again. -
Problems installing OS
I have an iMac 21.5 (mid-2010) and I'm trying to install a new hard drive. When I choose the installation disk the Apple logo comes up and it stops there. Then the mouse and keyboard goes dead. I'm trying to install 10.6. Any help would be appreciated. ThanksSince you have a new hard drive, there is nothing on it, so you need to boot from an external source (and probably format the hard drive before installing an OS). Are you booting from the 10.6 install disk? Better yet - do you have a bootable backup clone or at least a Time Machine backup?
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I have an iphone 4s and i keep getting an error message when ever i try to activate i have already restored the phone and it still will not work. any help would be greatly appreciated
Activation issues are almost always the result of a device that has been hacked or jailbroken. If that is the case, no support can be provided here.
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