TS1538 I just bought an iphone 4 at the flee market. He said all i needed was a charger. but thats not the case. all it will do is say phone is disabled. and the only other option i have is emergcy calls. what do i do? pls help

How can i factory reset my iphone 4??? I bought it used. And I can't do anything other than emergcy calls. Pls help

You can force the phone into recovery mode, & restore it, as described here:
http://support.apple.com/kb/ht1808
However, if locked with a passcode, I suspect you purchased a stolen phone. If this phone is running iOS 7.0 or higher, you will never be able to use it for anything other than as a paperweight...you wasted your money.

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I just restored my iphone 4S. everything is backed up on the icloud. now it says i dont have a backup on icloud and the only other option i have is to set up as new iphone. should i do that? will it wipe out my icloud?

i just restored my iphone 4S. everything is backed up on the icloud. i tried to restore from itunes but once its done syncing nothing happens. now it says i dont have a backup on icloud and the only other option i have is to set up as new iphone. should i do that? will it wipe out my icloud?

when i go to icloud.com all my contacts still exist, notes, etc. is my iphone gonna recognize my contacts if i set it up as a new phone?

HT204686 I bought an iPhone 4 from a youngster who had put his own Apple ID on it but could not remember the password. I backed it up yesterday and restored to my new iPhone and it copied the Apple ID across too. Now I have 2 phones with it on. Anything I

I bought an iPhone 4 from a youngster who had put his own Apple ID on it but could not remember the password. I backed it up yesterday and restored to my new iPhone and it copied the Apple ID across too. Now I have 2 phones with it on. Anything I do?

that must be really annoying !!
so this is what you call
FIND MY IPHONE ACTIVATION LOCK Find My iPhone Activation Lock - Apple Support
when you start using iCloud on any iOS device and enable find my iPhone, this prevents a new user from using it, and also prevents anyone from using the phone
as it is locked to previous owners account ,this is also the case if when a phone is lost or stolen.
the only way around this is to have the previous owner reset their apple id by going to @ applied.apple.com
if they are unable to do this, then the only other way around this is to have the previous owner get a copy of their original receipt and call apple support who can then lift this lock if they get a copy of the receipt
unfortunately there is no quick fix -> the below link explains what you should do before you sell or give away an iPhone
What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support

I've just bought an iPhone 5S in the UK, seems like a big mistake. I have turned off sync to icloud from the phone for both my contacts and calendar, as told on itunes. However, iTunes still says they are synced from iCloud and wont sync to PC, Fix ?

I've just bought an iPhone 5S in the UK, seems like a big mistake, but luckily by law we can return goods, which is exactly what is going to happen if I cant get this to work. This is my business phone, not having it functional can cost me money.
I have turned off sync to icloud from the phone for both my contacts and calendar, as told on itunes. However, iTunes still says they are synced from iCloud and wont sync to my PC, why and how do I fix it so that it doesnt go to iCloud for anything ?
The phone currently has no contacts or calendar information installed.
PC is HP Probook 4730s running Windows 7, Professional, version 6.1.7601 Service Pack 1 Build 7601.

I'm happy you figured it out and just try to keep in mind that not everyone you talk to at support will give the same advice or have the same knowledge. Just like those who contribute to these forums. Sometimes Google is your best friend.
I agree that Apple could probably make it easier, but as of yet prefer security over freedom. (sound famaliar?)
Anyway, if you choose to do so, you can leave feedback here:
Apple.com Feedback
Apple Support Feedback
Developer Feedback
Product Feedback
QuickTime Feedback
Search Feedback

I need to change my apple email but the only other email I have is my back up one and it won't let me use that

I need to change my apple email as it's my work one and that is finishing. But the only other email I have which I want to use is apparently my back up one and it won't let me use that. Any help greatly appreciated. Jez

Hi Jez224,
This article will tell you how to change the email address associated with your Apple ID -
Change your Apple ID
The following section is particularly important -
You can change your Apple ID to any address, except an address used by another Apple ID. You can change the address of any Apple ID, except an Apple ID that ends with @icloud.com, @me.com, or @mac.com.
Thanks for using Apple Support Communities.
Best,
Brett L

HT204387 I just updated my Iphone 4S to the new IOS. I have a sync sytem in my car that allows me to connect music and cell phone call through the vehicle. Since the update my phone is no longer finding the sync sytem to connect to.

I just updated my iphone 4s to the new ios update. My car is a sync system that connects through bluetooth. I go to my bluetooth setting to search for devices and it wont find any. I believed it to be that my car that was the problem; but my sister has the same update on her iphone and was able to connect to my car no problem. please help!!!

Hello 6underwood,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Troubleshooting car stereo connections
http://support.apple.com/kb/TS3581
If you are experiencing difficulties with the connection between your stereo and device, disconnect the device, and then power cycle the stereo and your iPhone, iPod touch, or iPad. When the Home screen reappears, reconnect your device. If you cannot power cycle the stereo, turn the car off and then back on to allow the stereo to power off.
Best of luck,
Mario

My ipod says it is disabled and tells me to connect to itunes but nothing happens how do I fix it, My ipod says it is disabled and tells me to connect to itunes but nothing happens how do I fix it

My ipod says it is disabled and tells me to connect to itunes but nothing is happening how do I fix it

Place the iPod in Recovery Mode and restore via iTunes.
iOS: Wrong passcode results in red disabled screen
If not successful, try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Just lost my phone now, what number do i call, what do i do, pls help

just lost my phone now, what number do i call, what do i do, pls help

Contact your carrier to report your iPhone as lost or stolen, and if you didn't have the Passcode Lock feature enabled, change the password for every email account you were accessing with the iPhone's Mail app.
http://support.apple.com/kb/ht2526

HT5312 I wanted my rescue email to be my primary. YEt when i entered it while editing my primary, I entered it wrong. I can't seem to edit it because it is already my rescue email and the only other email I have is supposedly already linked to my account?

I tunes has made this editing process very difficult and I just wanna know how I can make my rescue email my primary and add a differnt rescue email. What a sticky situation. None of the forums have helped.

Actually not really, remove any emails you have as rescue/recovery. Save the changes, then edit the primary

Hello i just bought an iPad 2 used, the only problem is i dont have the password to it, or the original iTunes account information, what should I do?

michael

So with this problem, you should really go back to the person you purchased the product and inquire about the password of the product. When you have access into the iPad, reset the whole device and remove the passcode. If this does not work, try going to the local apple store and ask them to open it for you. Hope this helps

AiPad is frozen after trying to download 8.1. Charging plug and iTune icon is reflected on screen. The only other computer I have is the Air.

Does anyone have a solution?

Hello GTFord,
check this article out:
If you can't update or restore your iPhone, iPad, or iPod touch

HT1977 ive just bought an iphone 4 but the seller says it is dual sim and doesnt have itunes is this a dodgy phone

hi i have just bought an iphone 4 off the web have been told its dual sim and doies not have itunes is this a dodgy iphone??

If it does indeed have dual SIM slots, it's a fake. No iPhone has ever had more than one SIM slot.
Regards.

I have just bought an iPhone 5 and it won't sync to iTunes. It says it needs iTunes 10.7, which I have downloaded and installed. I still get the error message and looking at "about iTunes" it says 10.6.3. What do I do??

I have just bought an iPhone 5 and it won't sync to iTunes. It says it needs iTunes 10.7, which I have downloaded and installed. I still get the error message and looking at "about iTunes" it says 10.6.3. What do I do??

Perhaps check to see if you're accidentally running two different versions of iTunes. There's some information on troubleshooting that in the Opening iTunes section of the following document:
Troubleshooting iTunes installation on Mac OS X

I have just bought my iphone 4S 32GB from three weeks ago and 'am facing a problem that in the middle of my calls it suddenly says call failed and it keeps on doing it every call i make

I have just bought my iphone 4S 32GB from three weeks ago and 'am facing a problem that in the middle of my calls it suddenly says call failed and it keeps on doing it every call i make .. I Don't know what to DO Please anyone help me i've got OS 5.0.1 and it's factory unlocked i've boughted from USA and it was sent to me where 'am living now in Egypt ...ANy Helpppppppppp Pleasee

try general>settings>reset>reset all settings and start up as an new phone.

Just bought an iPhone 5s, as I turned on the phone it showed 71% of battery, I drained it to 15% and next charged it for 3 and a half hours to fully charged. Did I do any mistake ? Should have I let it to get discharged in order to fully charge it ?

Just bought an iPhone 5s, as I turned on the phone it showed 71% of battery, I drained it to 15% and next charged it for 3 and a half hours to fully charge. Did I do any mistake ? Should have I let it to get discharged in order to fully charge it ? Somebody told me I should have let it discharged and then to fully charge, but I didn't do it, my iphone is working very well, the battery too but I'm worried if the battery lifespan is gonna get worsen soon if I didn't abide by the rules and procedures of battery charging.
I had problems on my previous iPhone 4s, it died because I didn't replaced the battery with a new one because my battery never worked well and I never knew it , the battery used to overheat my iPhone and it caused to damage my processor completely to death. Who does the replacement of the iphone processor? I need help how to maintain with the iphone battery. And also let me know if I did something wrong that I should get worried about or not ?!?!

Apple does not fix the iPhone 4S, they replace the phone. If not covered by warranty, called an out of warranty exchange. Cost is US $199. Make an appointment at any Apple store.
Be aware, Apple does not sell iPhone parts, thus there is no legitimate source for genuine parts.

TS1538 I just bought an iphone 4 at the flee market. He said all i needed was a charger. but thats not the case. all it will do is say phone is disabled. and the only other option i have is emergcy calls. what do i do? pls help

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