TS1538 Ios 5.1.1 update did not work

The update did not work.  I downloaded the udpate last night, through ITunes and did the update this afternoon.
The phone hung during the update, and now only shows the connect to itunes on the screen.  Itunes does not see the phone.
When I look in the device manager, I see the drives listed in the Other Devices, and there are two of them listed as "Apple Mobile Device (Recovery Mode)  Tried to update them, but the dirives are no longer on my pc, where Apple said that they should be.
I am clueless now. 
The last update had a simular problem.
This is an IPhone 4

Then you should try uninstalling iTunes and all of its components as by following this guide: Windows XP or Windows Vista/7, then reinstall iTunes.  This should replace the drivers.  You must follow this guide exactly or it will not be successful.  Note: uninstalling iTunes will only remove the application; it will not touch your iTunes library, data or your iPhone backup.

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