TS1538 iphone 4s USB device not recognized

I've not had any issues until now. I'm on a 64bit Windows 7 PC. Iphone 4s. Recently transfered pictures from the phone to the pc. After that time it will not recognize the iphone at all. I get the error "USB device not recognized." I followed the article listed here: http://support.apple.com/kb/TS1538 but it's still not working. I have done a soft reset on the phone and a hard reset, no dice. The phone connects fine to any other computer except this one. I have also attempted to delete all device drivers and reinstalled them to no avail. Please help!

Hi and thanks for replying.
Yeah I have gone through that help article and unfortunately nothings worked. It just seems odd that the computer would recognise it in some way but not properly, which made me think it might be to do with software rather than hardware, but I see your point in that it probably is a hardware issue. I would have liked to get a newer one however I am already in a contract which I don't have the money to cancel and I managed to get the 2g very cheap. It would be fantastic if I could get this one going!
Thanks a lot

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Try leaving it plugged in and then restart the computer.
If you are on Windows this link may help but it is a bit old.
http://www.technologynext.org/error-usb-device-not-recognized-how-to-fix/

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Every time I connect my Iphone 4S to my PC I get the error "USB Device Not Recognized". I did not have this problem before. I tried uninstalling Itunes and all its components and reninstalling it, restaring my computer, restarting Iphone and I even reset all the setting on my Iphone. I connected my wife's Iphone 4 using the same cable and PC and connected and started syncing with Itunes right away. If anyone has any pointers on how to fix this problem, any help will be much appreciated.

try reseting the phone
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Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for device to restart (no data will be lost).

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My iphone 4S had an issue and was sent away for repair and in the end it was replaced. I backed all my Apps up to ITunes before sending it away.
I tried plugging my new Iphone into my laptop and it comes up with the error "USB device not recognized", although it worked fine before I sent the phone away.
I went to my device manager and found the device, however it says Unknown device and when I try to update it is says that this is the most up to date version.
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I also removed all the Apple programs on my laptop and then tried to connect the phone again but this made no difference.
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Can any body tell me whats the issue with the iPhone? Is there any fix for this?
Awaiting for your response ASAP?
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Hello ematy,
And welcome to Apple discussions!
I don't have very many suggestions for you except maybe take a look at and try the suggest troubleshooting steps provided in this Apple support document.
[iPhone or iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date|http://support.apple.com/kb/TS1538]
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http://support.apple.com/kb/ts1369
B-rock

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Message was edited by: chris__robin

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http://support.apple.com/kb/TS1538
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again.

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Hi Any time i plug mt iphone 4 in i get message usb device not recognized what can i do to fix this i am runnung Windows 7

On you iPhone, force close all the Apps in the multitask window.
Follow these steps to force an app to close:
From the Home screen, click the Home button twice.
Tap and hold on the app.
When it starts to jiggle, tap the to close it one by one until all cleared
Now do a Soft reset of your iPhone:
Hold both Home and Sleep button for around 10secs until you see the Apple logo then release. After it returns to Home screen, connect to sync and see if this resolves the issue.
If it doesn't, follow steps below:
1. With your iPhone plug in, right click My Computer >> Manage and select Device Manager in the left tab.
2. Expand Portable Devices >> right click Apple iPhone >> Uninstall
3. Unplug and plug your iPhone again, now wait for windows to re recognize your iphone [ In Device Manager, you will see the new recognized Apple Iphone ]
4. Press F5 to refresh your windows explorer and your Apple iPhone will show up with a camera icon.

TS1538 iphone 4s USB device not recognized

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