TS1538 iphone wont recognize in itunes. it's got the latest software update and the latest version of itunes on the computer. the phone works as normal but i want to restore it but can't because i can only get the the recovery mode stage and then it needs
iphone wont recognize in itunes. it's got the latest software update and the latest version of itunes on the computer. the phone works as normal but i want to restore it but can't because i can only get the the recovery mode stage and then it needs itunes???
Follow this very helpful user tip by wjosten:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive
Similar Messages
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Updated my Ipad and now it wont get out of recovery mode.
I have an Ipad 4 and I decided to download the latest update for it.
The download is fine until i pick it up a half hour later and it shows me the recovery mode image. Basically telling me to connect to my computer.
I go to my computer and plug it in, but then my itunes says that in order to connect I have to restore my Ipad.
I very rarely connect my ipad to my computer, and since the last sync I have reinstalled Windows 7, so its essentially a new computer and doesnt recognize my ipad.
Doesnt restore reset my ipad? I have all of my notes from my classes this symester. I cant restore!
No matter what I have done the ipad wont get out of recovery mode.
So please I need help!!
How do I get out of recovery mode?
If I cant, then dose restore wipe my files? (I dont have a backup, i rarely use my computer now, i just use my ipad)A "Restore" WILL erase your files but you can save them. Read closely before you start.
Connect via cable to the computer that you intend to use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes. -
How to get out of recovery mode iphone 3gs ios4.3.5
please can any help on how to get out of recovery mode iphone 3gs ios4.3.5
Reset, hold both Home and Power buttons until the iPhone restarts.
If still in Recovery Mode, Restore in iTunes. If the iPhone Errors, write down the Error Code so you can look up the cause and solution. -
My daughter's iPhone 3gs has just been replaced by Apple. When she tried to restore her backup files she was told to upgrade to itunes 10, but she can't because her Macbook is too old to run it. What do we need to do to get all her stuff onto the new phone?
Here's what I'd do, go back to the Apple store, take the phone & computer. Ask the geniuses how to fix this since they replaced the phone. You never know, they may just update the computer for free...its happened before...can't gurantee it will happen for you, but worth a try.
Otherwise, you're looking at purchasing a retail copy of Leopard, however if her computer can handle Snow Leopard you can purchase the $29 upgrade disk & install a full copy of SL. -
I kept all my iPhones after I upgrading to the latest one each time my 2 year contract was up so I have an iPhone 3GS, iPhone 4 & iPhone 4S. I actually still use all 3 phones for different purposes. My iphone 3gs is not activated, but I still use it for apps among other things when connected to wifi. My iphone 4 & 4s are both activated with 2 saparete phone numbers, but I have all 3 devices on the same iTunes account. I never noticed this to be a problem until just recently when I was thinking about selling one of my iphones since I'm now due to upgrade again to the iPhone 5. Well my problem is that when the latest iphone software update came available I noticed that all 3 iPhones had a notification letting me know that there was a new update available & I didn't want to update my iphone 4 & 4S until I had a recent back-up on my pc just incase anything went wrong like once before. Referring to the last time I updated my iphone 4s for some reason right in the middle of the update it lost connection. So I had to restore my entire phone from scratch & because I didn't check to make sure that had a recent back up right before I updated I ended up losing a lot of important information. So anyway since my iphone 3GS I knew had a recent back up & plus it doesn't have a lot of important information stored on it I chose to go ahead & update it first. Then later on when I went to update my other two iPhones I noticed the notification that was there before on all my phones to let me know the update was available was now gone & it would not give me the option to update either of my other two phones. I don't know if this is true or not, but I was later told that Apple will only let you download the free update software on only one device on each iTunes account & since I have all 3 devices on one itunes account I could only choose to update one. I didn't know this beforehand so I used the update on my 3GS which I barely use except to play with on wifi & now my other two iPhones which are the main ones I use are both activated now function very slow & constantly crash. Also if I was to choose to sale one of the iPhones without the latest software update on it does that mean that the new owner will not be able to get the latest update meaning the phone would be out of date without having that latest software installed? If anyone knows how to help me fix this or give some advice I would really appreciate!!
That's utter non-sense.
Just connect your 4 & 4S, iTunes running, & hit the "Check for Updates" button, or you can update directly on the phones(if running iOS 5.0 or higher): Settings>General>Software Update.
iOS 6.1.3 is the current iOS version for both phones. -
I can´t remember the security code to unblock my iPod touch and when I try to synchronize it with iTunes I can´t because it ask me to introduce the code that I don´t remember. In my iPod says that it is desactivated and I need to connect to iTunes...so It returns me to the begining...
I already tried to reset the iPod, but it did´t work....
I need to activate again my iPod...Help!!Place the iPod in Recovery mode and connect to your computer and restore via iTunes.
Recovery mode -
Hi, I have a problem with my ipad, I want to restore it but I can not. When I plug the ipad (off) it is not recognized by itunes, I turn the ipad, There are apple and the apple after you see the usb cable and itunes logo for just 1 minute and turns off and is no longer recognized by itunes.
thank you for your help.Hi there beni_m,
You may find the troubleshooting steps in the articles below helpful.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W. -
I just got an Ipad and I really dont know much about them its a 32gb 4g wi-fi, I use at&t as my server(dsl) and that works fine but I need to download my mcafee which comes with my at&t for free but it wont let me download it says I need more than 6.1.0and I dont know what to do can anyone help, I know someone that has 1 just like mine but she doesnt use a antivirus and doesnt have any trouble but,,, I have a laptop and a desktop and I use mcafee on both,, so any suggestions, I just down know what to do,,, can anyone give me input on what to do, and I also what to know is there anyway I can use my portable device that I got thru at&t that I can buy minutes on, is there an adapter for this ipad that I can use this on,, help I need all I can get,, thanks chrystie
You can not install it.
Only apps from the official Apple App Store can be installed. -
My Facebook was hacked and as I only access it through my iPhone 4 or my iPad is there any other security measures I can take to prevent this happening. I have the latest software updates.
Facebook security is handled by Facebook, not the phone or Apple. Contact them.
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We have an ipod touch, 3rd generation, 8GB. we lost the unlock code. we now try recovery via itunes, but can't connect to the ipod software update server. any suggestions?
Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem -
I just got my iPod touch, I updated my iTunes and my iPod is still not showing up in iTunes. It is telling me the required software is not installed even though my iTunes is up to date
http://support.apple.com/kb/TS1369
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again. -
iPad mini will not let me access mail after latest software update, 6.1.2, seems to want me to sign in, but whenever I type my Id ad password it just says that the mail account already exists.. Still can't open my mail!
Help would be appreciated.PhotogYogi wrote:
I Have the same issue on a brand new iPad mini 2. My battery is only lasting up to 5 hours. I went on chat with Apple last night and they said my battery is fine and its a Safari issue. I'm literally losing 1% every 3-4 minutes. I tried recalibrating my battery, signing out of iCloud, shutting off all locations, turning off background app refresh, restoring network settings, restoring all, and finally restoring from iTunes with no luck. This is just awful. I got this iPad so I could use it on my long flight for a trip I have coming up, and unfortunately, it's not going to last that long, plus I'm concerned about how many times i will be recharging my battery because of this since battery's do have a life cycle dependent on the number of charges. This is frustrating and needs to be fixed ASAP and addressed by Apple.
By the way, Apple told me to bring my device to the Apple Store because it's still under warranty. That's great and all, but I'm going to waste my time if there is no fix for this issue.
Ok so you want Apple to address the problem, but yet you don't want to take it to them just in case they can't fix it? What if they can fix it? Complaining here certainly won't fix it. -
When I was updating my child's ipod touch with itunes....it put the ipod in recovery mode and said I would need to restore and then update....which was my only option to choose, so when I chose restore & update....after going thru it seemed the process, then a window came up that stated the ipod couldn't be restored at this time because the ipod software update server could not be contacted or is temporarily unavailable and to try again. After trying this several times unsuccessfuly and going thru the steps on the help section, the ipod is still not able to restore & update, thus we can't access anything on our very new ipod touch and I am very frustrated, can't afford any Apple support tech time. PLEASE HELP!!
Try:
- Powering off and then back on your router.
- The Additional Information paragraph of
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem -
Please help me....
My Child has disabled my ipad mini...It ran out of charge and now is disabled for 22928370 minutes, what can I do as I cant get onto the ipad to get the serial number to speak to an advisor and its only 10 months old. HELP!Hello Jesslocko,
Before following the iPad Restore process make sure you have updated version of iTunes installed on your computer, to check that Open iTunes on your computer click on Help and then check for updates ( If there is any updates available then Install it ) and If you do not have iTunes Installed or if you want to directly update the version of your iTunes then Download and Install iTunes from here : http://www.apple.com/itunes/download/
1. Make sure your device (iPad) is unplugged (Disconnected) from your computer (this should be the computer that you use to sync your iPad or you can use any other computer with iTunes installed in it). You can leave the USB cable connected to your iPad though.
2. Turn off your iPad. Press and hold the power button on the top edge until a slider appears. Slide it from left to right to power off your device. If the slider doesn't appear (because your iOS device has frozen up) then hold the power and Home buttons down until the iPhone or iPad turns off.
3. Ensure your device has a decent amount of charge. Leave it plugged in to the mains for 10 minutes or so if you see the flat battery icon. (iPad low battery)
4. Hold down the Home button (the round button at the bottom of your iPad screen) and connect the other end of USB cable to the computer this should cause your iPhone or iPad to turn on. Keep holding the Home button until you see the iTunes and USB cable images on your iPad screen, then release the button.(iPad recovery mode)
5. In iTunes (launch the application if it isn't running on your Computer), you should see a message saying an iPad has been found in recovery mode.
6. Click OK and then click on Restore to bring your iPad to Factory settings -
I just bought an iPhone 5, and tried to sync it to my iTunes account but when connected it says: “...cannot be used because it requires iTunes version 10.7 or later.” However when I try to get iTunes to update it says: “This version of iTunes (10.6.3) is the current version.” Can anyone help?
filterc-r wrote:
Thanks for your reply. My Mac is running 10.5.8: it's 4 years old. When I try to update the OS software, I'm told there are none available.
Be careful - there's a difference between update and upgrade. Your machine is saying there are no updates available, meaning no later versions of OS X 10.5 (Leopard). However, you can very likely upgrade - at least to OS X 10.6 (Snow Leopard), and possibly then to OS X 10.8 (Mountain Lion).
Updates are free, but upgrades cost a bit. That's the dirference.
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