TS1538 iTunes 10.6.1.7 and Win/Vista Not Recognizing iPhone 4S!!!

I bought my first iPhone which is a 4s two weeks ago, and the latest iTunes did not recognize it, while Win/Vista recognized it on the drop down list and as a camera. The same iTunes was able to detect iPhone 4 which I bought for my family member. I then connected iPhone 4s to iTunes under WinXP, and it worked fine, so I was totally confused. I submitted the question to Apple iTunes Feedback, and did not receive any reply.
I have used iTunes many years with iPod and iTouch, and was happy with it, but this incident changes my perception of Apple completely!
Eventaully, I did more research on the web, and learnt during the iTunes installation, iTunes did not update the device or USB driver for iPhone 4s!!! It was solved, under Win/Vista, by updating the device driver by pointing to the iTunes directory. My conclusion is this has to be a bug of the iTunes installation process.
Very disappointed with Apple's lack of response. I actually planned to switch to use Mac, but this experience or rather Apple's effort to rectify the problem has changed my attitude towards Apple completely. It is a shame! Or is this their tactic to encourage Win users to migrate to Apple Mac???

I too have only recently encountered this problem. I have been able to burn disks before but it keeps making all these weird sounds. It might be a hardware problem but the fact that everything else that uses a disk works I doubt it.

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Latest iTunes 10.1.1 for Windows 64-bit NOT recognizing iPhone 4...***?!

Hey All,
My iPhone 4 is not being recognized by my brand new PC laptop - Dell Studio 1558 with Windows 7 (64-bit).
Each time I attempt to synch the iPhone 4 with the PC, I get the same error message below:
"This iPhone cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64-bit version of iTunes."
I've installed and uninstalled and installed and unistalled latest iTunes 10 (64 bit version) and keep getting this error message above.
Surely this can't be an overall iTunes 10 glitch with the iPhone 4?!?! When does next version come out? Apple staff has been unable to help me so I thank anyone in advance who has a solution for this. Happy New Year =)
-josh

I've also got a similar problem. I upgraded yesterday & today I find (mainly with previously purchased tracks) that iTunes only playes about 51sec of a track. The whole track plays when using "Quicktime" but this doesn't help me when I'm trying to put together a playlist.
Can anyone out the help?

Windows vista not recognizing my iphone4s when i open itunes, keep getting trust / dont trust message on phone and always press trust. Not sure why it's started doing it. Can not synch iphone at all or add new music....aaahhh

windows vista not recognizing my iphone4s when i open itunes, keep getting trust / dont trust message on phone and always press trust. Not sure why it's started doing it. Can not synch iphone at all or add new music....as itunes does not pick up the phone I have connected anymore. My ipod synchs fine still and thats over 6 years old!

Hi rubicon7,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If the issue is not resolved, you may need to uninstall iTunes and all of it's components, and reinstall the latest version as explained in this article:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
I hope this information helps ....
Have a great day!
- Judy

I just tried updating ITunes to the new version and it will not completely download and now I get an error message of MSVCR80

I just tried updating ITunes to the new version and it will not completely download and now I get an error message of MSVCR80. Is there a problem with the new iTunes version?
Now ITunes won't open.Help!!!

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features(Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2

Hi everybody.. i have a problem nad i need help a.s.a.p ... i forgut my ipad passcode and tryed to remember it tell it locked and i cant get open .. it says connect to itunes .. i did that and its still not opening? what can i do? thanks

hi everybody.. i have a problem nad i need help a.s.a.p ... i forgut my ipad passcode and tryed to remember it tell it locked and i cant get open .. it says connect to itunes .. i did that and its still not opening? what can i do? thanks

http://support.apple.com/kb/HT1808
Regards.

I have an older version of iTunes on my office computer and it will not let me update to the current version without an administrative password. How can I get around this??

I have an older version of iTunes on my office computer and it will not allow me to upgrade to the newer version without an administrative password. How can I get around this???

If you have an iBook G4, (PPC) you can't do much.
But if that is a MacBook (intel) you may be able to
upgrade the OS X, if the hardware is up to it...
Since there were about nine different build models
of MacBook (not powerpc iBook) to identify what
one you have would be the first step to knowing
what OS X and RAM upgrades it could use.
If the computer is not already at OS X 10.6.8,
it can't go online to get or use OS X 10.7.5. So,
when you more accurately describe the 'Book,
detailed information is available.
When you find the serial number, there is a web
page that can be used to identify by serial no.
http://www.powerbookmedic.com/identify-mac-serial.php
That'd be a first step. Or even the Model number
which should be visible on the outer case by hinge.
Good luck & happy computing!

My iPod does not turn on and it is not recognized by my laptop in iTunes... What can I do?

My iPod does not turn on and it is not recognized by my laptop in iTunes... What can I do?
Model iPod 2 Touch, 8G, It stoped working less than a month after it was purchased but I never sent it back for repairs or warranty to Apple.. Is there still a way to repair it on my own. It just simply does not turn on or charge and it is not recognized by iTunes when I plug it in to my MacBook Pro.
Please advise...

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. The appointment is free.
Apple Retail Store - Genius Bar

I now own a second hand unit ipad3 but I cannot activate because the original ID and password is not recognized by itunes. Please help me activate my ipad3?

I now own a second hand unit ipad3 but I cannot activate because the original ID and password is not recognized by itunes.

renefromnl wrote:
I now own a second hand unit ipad3 but I cannot activate
The Apple ID and Password that was Originally used to Activate the iDevice is required
If you do not have that information you will not be able to use the Device.
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818

Iphone 3gs shows activation required, hocked up to iTunes and it is not recognized. Did the restore but just gets to the end and gives an error message it could not be restored, an unknown error occurred (-1). Can someone assist me in next steps please?

iphone 3gs shows activation required, hooked up to iTunes and it is not recognized. Did the restore but just gets to the end and gives an error message it could not be restored, an unknown error occurred (-1). Can someone assist me in next steps please?

Instructions to get the phone back working temporary.. till there is a real fix.
1. turn off the phone
2. fire up iTunes
3. press and hold the home button, plug in the cable, hold till you get to see the recovery mode
4. iTunes will the allow to choose restore the phone back to 5.0.1 ( no other choice)
5. iTunes will then ask you to choose which previous backup to would like to recover.
(note: please do not reboot your phone unless necessary, i realize at times after reboot, it goes back to sq1)

I set up a playlist in itunes and when i tried to sync it to my iphone i get an error message "itunes could not copy "x" to the iphone "x" because a timeout error occured. Using itunes 10.5.2.11 and Windows Vista 64

I set up a playlist in itunes and when I try so sync it to my iphone, I get an error message "itunes could not copy "x" to the iphone "x" because a timeout error occurred. Using itunes 10.5.2.11 and Windows Vista 64. Any help? Thanks in advance!

I have the same question and the only reply I've found on the forum was "change the USB hub", which HASN'T worked. So I am accepting new suggestions. Tks!

HT4061 My phone says it needs to connect to iTunes. I do this and it will not update or restore factory settings.

My phone says it needs to connect to iTunes. I do this and it will not update or restore factory settings?

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work.

HT1386 After the recent iTunes my PC recognizes that I have connected my iPhone, but iTunes does not. I tried the trouble shooter; it said device not recognized. I clicked the help button as instructed and get iPod not recognized instructions. What for iP

I have not been able to sync my iPhone 5s on my PC sincethe most recent update to iTunes. My computer showsthe iPhone as connected, but iTunes does not recognize it. I tried the trouble shooter and got device not recognized. I clicked the help button beside the failed test and get iPod instructions. How do I get iPod instructions for work for an iPhone? Better, how can I get this to show iPhone instructions? (On my other computer, I had to uninstall every Apple product to get the new iTunes to work.)

You wrote: (On my other computer, I had to uninstall every Apple product to get the new iTunes to work.)
You may have to do this on this computer as well. http://support.apple.com/kb/ts5376

I recently subscribed to iTunes Match. iTunes is trying to match and upload songs not purchased from the iTunes store; however, it keeps shutting down before it finishes. Has this happened to anyone else?

I recently subscribed to iTunes Match. iTunes is trying to match and upload songs not purchased from the iTunes store; however, it keeps shutting down before it finishes.

Turn off iTunes Match while holding down the Option key (Shift for Windows) then quit iTunes. Open it after a few seconds, and turn iTM back on.

ITunes is able to see and try connect to my iPhone

iTunes is able to see and try connect to my iPhone but when iTunes asks me to accept the access on the iPhone I am unable to due to it says "iPhone is disabled" I bought this iPhone second hand and am hoping to use it but so far nothing is happening
(It's some white iPhone 4 not 100% sure which one as this is my first iPhone) have tried recovery mode and am unable to put the device into it tried to put it into it 6-7 times.

Hello Tyxex,
Thanks for using Apple Support Communities.
To resolve this issue where you get a message that the iPhone is disabled, you will need to erase the device and then restore it as new. How are you unable to get the iPhone into recovery mode? Please make sure you are following the steps found in the article below.
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
Take care,
Alex H.

HT2736 i entered two Itunes gift cards this morning and still have not recieved a conformation or had the money show up in my itunes account???? What should I do?

I entered two itunes gift cards this morning, and still have not received a conformation number nor has it shown up in my itunes account. What should I do?

Hello Tntingey,
The gift card you've given your father must be redeemed via the steps below.
Redeeming iTunes Gift Cards and content codes
http://support.apple.com/en-us/HT201209
Cheers,
Allen

TS1538 iTunes 10.6.1.7 and Win/Vista Not Recognizing iPhone 4S!!!

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