TS1538 message said the ipod cannot be synced  , the required disk cannot be

plug in ipod it doesomething then ejects

With those symptoms, it's probably worth checking on the digital signing issues discussed in the following document:
iTunes displays -50 error message when syncing iPod on Windows XP
(Your "required disk" message is also a possible symptom, even though you're not getting a -50.)

Similar Messages

  • Why do I get a message that "cannot be synced because required disk is missing?"

    Since I moved over my iTunes to my new MacBook Air, I cannot sync either of my iPods.  I have tried to restore them but this doesn't help.  I get the message that "the required disk is missing."  There is ample room on the devices.  Also, I cannot eject either of them, regardless of how I try.

    Hi there ninjajune! We understand the importance of receiving e-mails! Which e-mail account are you having this trouble with? Have you tried to delete the e-mail account and add it back? What is the make and model of your device? Additionally, are you able to access the e-mail account from a PC? Looking forward to your reply so tha I can better assist!
    LenaA_VZW
    Follow us on Twitter @VZWSupport

  • The required disk cannot be found

    I changed the settings on my iPod nano so that it would sync songs from a new playlist I created. However, once I did that and hit "Sync", it kept telling me that the iPod cannot be synced because the required disk cannot be found. I tried ejecting and plugging in my iPod again, however, every time I plug it back in the settings go back to the original, and I have to change them to sync to the new playlist again. But every time I do this, I keep getting the same error message (The required disk cannot be found). So I deleted the old playlist entirely and as a result, all the songs on my iPod disappeared and it now keeps giving me a message that the playlists to sync to no longer exist. And if I try to change the settings so it would sync to the new playlist, I once again keep getting the message that the required disk cannot be found. Can anyone help?

    Use this tip at your own risk. If it works on my PC, it can work on yours.
    For the ones having that iTunes problem, which iTunes recognizes the iPod but doesn't sync and shows the message "iPod cannot be synced. Required disk cannot be found" or ""The iPod could not be restored. An unknown error occurred (1418)", here's my advice:
    1 - Read the Apple Troubleshooting article available at http://docs.info.apple.com/article.html?artnum=304996. Try every solutions, even the one saying "Try deleting or removing any third-party Windows OS skins, Windows themes, or desktop mods that are installed(...)". Yes, you should uninstall VistaMizer. He's the one who messed up your computer.
    2 - Still not working? Try reinstalling your iTunes, but backup your library first.
    3 - And finally, the solution which really worked well. Disconnect your iPod, close iTunes. Remove the iPod from the dock, open "My Computer" and leave the window on a visible spot. Place the iPod on the dock. Check if any new removable drives appear. If it does, keep reading. If not, then I'm afraid I can't help you. Now that we can see the iPod drive, open iTunes. [POINT OF RESTART] Put the new songs you want, as much as you want, or delete the old ones, do something that trigger the automatic syncing by iTunes. The software will try to sync, and it probably will show the same problem as before. Don't panic, everything is fine, don't use CTRLALTDEL, please. Just close the window displaying the odd message when it appears. Leave iTunes open, displaying your iPod content. Go back to the "My Computer" window. Leave it on a visible spot. Now let's start the magic, go to "Start" -> "Control Panel" -> "Add New Hardware". Click on "Next". You will see your iPod drive reappearing on the "My Computer" window. Just return to the iTunes window, click on "File", "Sync iPod" and it's done. After syncing, the iPod drive will disappear from the "My Computer" window. To sync again, repeat the operation from the point of restart. To eject your iPod, do it as you would do on a normal operation.
    That is just a trick, but it works perfectly while Apple doesn't release a bug fix. Forcing the detection of the iPod drive was the only solution that I found after hours trying to make my brand new iPod Shuffle work. Sorry for any misunderstandings caused by bad english.
    Solution by Renato Caggiano Concilio
    *Keep the credits, please!*

  • I tried to sync my Macbook Pro photos in iPhoto with my iPod Touch.  I have done this numerous times, but today I got an error message saying the required file cannot be found.  At the same time all of my photos on my iPod vanished.  Can anyone help me?

    I tried to sync my Macbook Pro photos in iPhoto with my iPod Touch.  I have done this numerous times, but today I got an error message saying the required file cannot be found.  At the same time all of my photos on my iPod vanished.  Can anyone help me?

    Try deleting the photo cache from your computer and then re-try the photo sync - the location of the cache, and how to delete it, is on this page http://support.apple.com/kb/TS1314

  • Receive error message, The iPod cannot be synced.  The required disk cannot be found.  iPod nano 6th Gen, all latest updates, Macbook Pro, with OS 10.6.7

    Receive error message, "The iPod cannot be synced.  The required disk cannot be found.  This is a iPod nano 6th Gen, all updates on iTunes and iPod, Macbook Pro OS 10.6.7.  This is getting frustrating.  I have changed USB ports, cables, reset, restored and was able to sync one time in parts, not all songs at once.  I have seen a lot of this same issue, will Apple please find a solution, nothing works, I think I wasted my money with this iPod.  I have the iPod touch, iPod shuffle, 4th gen iPod nano, iPhone and iPad.  This is the only device that has this issue.

    I was actually able to investigate and solve the problem myself. After readng many posts, I found that someone else's tips worked for me:
    Re: 30gb 5th gen. Probs syncing.
    Posted: Oct 13, 2009 8:48 AM in response to: johnnyfrommars
    Try running a disk check out the iPod using the tools provided by windows.
    To do this:
    1. Plug in your iPod and close iTunes.
    2. Go to "My Computer". Click on the iPod drive once. Go to File, and then click Properties.
    3. Go to the Tools tab. Under "Error Checking", click Check Now.
    4. Check both boxes. One says "Automatically fix file system errors" and the other says "Scan for and attempt recovery of bad sectors". Place a check mark next to each of these options and hit Start.
    The scan may take several minutes or more to complete, but once it has, go ahead and restart iTunes, and try re-syncing files to your iPod.
    B-rock

  • I had just gotten a new ipod touch and i plugged it into my computer to sync my music from itunes, a pop up came up and it said, This ipod cannot be used because the apple mobile device service is not started...what do i do to sync it?

    i had just gotten a new ipod touch and i had completed all of the mandatory start-up settings and when i plugged it into my computer to sync my music from itunes, a pop up came up and it said, This ipod cannot be used because the apple mobile device service is not started...what do i do to sync it my itouch?

    See Here...
    AMDS
    http://support.apple.com/kb/TS1567

  • When i connect my ipod shuffle to itunes i get an error message the ipod cannot be synced, the required disk cannot be found  anyone have this happen?

    When i connect my ipod shuffle to itunes i get an error message the ipod cannot be synced, the required disk cannot be found  anyone have this happen? How do i get past it?

    I seem to recall that this may be cause by overloading the USB bus (lack of power to go around).  Shut down your computer.  Reset the iPod shuffle using this procedure.
    http://support.apple.com/kb/HT1655
    Disconnect ALL peripheral USB devices, including keyboard and mouse.  Power up the computer.  If you need your mouse, connect it and launch iTunes.  Connect the iPod shuffle to a direct USB port and try the sync again.  See if there is any difference.

  • My new ipod nano does not sync the ipod name cannot be synced the required disk cannot be found

    my new ipod nano does not sync the ipod name cannot be synced the required disk cannot be found

    Wow .... so you are syncing via WiFi when you sync .... would that be correct?
    I would still quit iTunes and then restart and see what happens. The iPad and iTunes must be playing some weird games.
    If you do sync via WiFi (I do), I think you are better off closing iTunes when you are done - unless of course you are using iTunes for Home Sharing or something like that. My experience is that if you leave iTunes running, the iPad and iTunes just start sending weird signals back and forth.
    Since I started Wifi syncing, I have seen messages in iTunes that made absolutely no sense at all. Anyway, that's my take on it. If you do not WiFi sync, then I have no clue why you are getting these messages.

  • Ipod cannot be synced. the required disk cannot be found

    i am trying to sync my ipod and it says the required disk could not be found.

    https://discussions.apple.com/message/8488249#8488249

  • Weird Problem "The iPod cannot be synced. The required disk cannot be found

    I have had my 2nd gen Ipod Shuffle since May 9th, 2008 and it has never given me problems until now. My computer was getting kind of backed up (I am running on 37.5 gig with 256 mb of RAM), so I decided to completely re-do my computer. Not a problem, I have done it hundreds of times before. Well, I get everything set up again and decide to change what is on my shuffle. I plug it into my computer like normal and Itunes comes up asking to erase and sync to the computer. Everything looks fine. But then when it goes to sync, it comes up with the error "The iPod cannot be synced. The required disk cannot be found.". So I reinstall Itunes and try it again. Same problem. Then I format it using my computer. The problem is still there. I tried to restore it in Itunes, but it came up with the error again and froze. Then I downloaded the ipod restore program and ran it, and it did take everything off. I plugged it back in, but it still had the same problem, even when it was completely re-set. I even tried unplugging my mouse and keyboard, but it didn't work. Then I decided to experiment. I uninstalled Itunes for a while and plugged the ipod into my computer to see it it would show up as a disk. It did. Then I reinstalled itunes and tried it again, but as soon as itunes started up, the ipod icon in the "My Computer" box disappeared. So I cannot use itunes to fix my problems because the computer reads that the ipod isn't there while itunes is running.
    I have no idea what to do now, and if anyone knows, please help me!!!
    Thanks
    P.S. Sorry this was so long

    I apologise beforehand this messgae is long
    I have a strange problem too. This doesn't involve "required disk not found" problem.
    I also have a 2nd generation IPod Shuffle.
    I have a Windows XP and the latest service pack, so my PC is not at fault. I have all my music on an external hard drive which works all the time, as i have playlists in ITunes and Windows Media Player and they always work. I also bought a 80GB Ipod some 2 years ago never had a problem with the music being on an external hard drive.
    With the shuffle i made a playlist up of all the tracks i wanted on it. I then Plugged the shuffle in and i seemed to sync. The playlist has 200 tracks this in total is 900MB. The shuffle is 2GB!!
    After syncing i unplugged went to listen and only 5!!! songs were on it.
    I noticed that the external hard drive was dissapearing. I mean when i go into my computer and into external hard drive and it was empty. When its got 350 albums on it, 1000s of pictures etc.
    The external hard drive seems to dissapear when the shuffle is plugged in
    Does anybody know how to fix this as listening to 5 songs i rather boring!!!!

  • The iPod cannot be synced.  The required disk cannot be found.

    Once upon a time, my iPod ran out of space.
    Ok anyways,
    because my iPod ran out of space, it guided me to make a playlist that the iPod will sync with, excluding songs I didn't need. Now, I deleted a whole bunch of songs and realized I had space again. I tried making it sync with All songs and playlists, but then the error shown on the title shows up. This is sort of confusing.
    I'm talking about the window when you sync your iPod. The window shows your capacity at the bottom, and the tabs summary, music, podcasts, photos, and contacts. When I sync it, it automatically goes to Selected Playlists. I want it to be selected at All songs and playlists.
    Help is needed. :]
    (btw, the SAME EXACT THING happens with uploading photos. Help would be needed here too, but I think an answer can resolve both of these.)

    With those symptoms, it's probably worth checking on the digital signing issues discussed in the following document:
    iTunes displays -50 error message when syncing iPod on Windows XP
    (Your "required disk" message is also a possible symptom, even though you're not getting a -50.)

  • I have ipod classic 5gen it will not sync with windows the error message says ipod can not sync as required file missing   wht to do???

    i have ipod classic 5gen it will not sync with windows the error message says ipod can not sync as required file missing   wht to do???

    Although you used the new USB 3.0 port, the actual connection speed is still USB2.0, as the iPod Dock connector, does not have the 10 times faster USB3.0 signal pins, the connection speed is still 480Mbits/s
    I assumed that you have tried the other USB 2.0 port to no success..
    Can you do the iPod Disk diagnostic as posted earlier by tt2, it wont fix your problem, but helps in troubleshooting.
    Have a nice day!

  • I keep getting an error message when I try to sync my iPod that says "the required disk is missing".  I don't have a clue what they are asking for..

    I keep getting an error message when I try to sync my iPod that says "the required disk is missing".  I don't have a clue what they are asking for..

    Try deleting the iPod Photo Cache folder. If location can be found here:
    iTunes: Understanding the iPod Photo Cache folder

  • Just restored and updated my ipod and now when I connect it to my computer I get a message saying "this ipod cannot be used because the Apple Mobile Device service is not started" what does this mean?

    Just restored and updated my ipod and now when I connect it to my computer I get a message saying "this ipod cannot be used because the Apple Mobile Device service is not started" what does this mean?

    I'd start with the following document with that one:
    iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

  • ITunes displays a message saying this ipod cannot be used because the apple mobile device service is not started. Help?

    iTunes displays a message saying this ipod cannot be used because the apple mobile device service is not started. Help?

    Try here:
    iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

Maybe you are looking for