TS1538 my computer recognizes iphone 4 but not iphone 3... help

I have iphone 4 girlfriend has iphone 3.  We're trying to get the photos off the 3 so that we can upgrade it.  Any suggestions on how to get the cpu to recognize the 3.  fyi, pc running vista.

make sure you disconnect it from 1 before trying to connect it with the other or it will fail

Similar Messages

  • TS4062 hi can somebody help me... itunes does not accept the iphone 4s but i already have the version 64 bit to work with windows 7 64 bit,  the computer recognizes the phone but itunes sais i need 64 bit itunes.... please is there something im missing...

    hi can somebody help me... itunes does not accept the iphone 4s but i already have the version 64 bit to work with windows 7 64 bit,  the computer recognizes the phone but itunes sais i need 64 bit itunes. please is there something im missing... thanks

    Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
    (If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
    Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
    If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

  • I have a PC.  I would like to sync my iPad2 via itunes.  My computer recognizes my iPad but itunes does not.  I have deleted the itunes program, shut down my computer and restarted and then reinstalled itunes.  I still have the same problem.  Suggestions?

    I have a PC.  I would like to sync my iPad2 via itunes.  My computer recognizes my ipad but itunes does not.  I have uninstalled itunes, shut down the computer and restarted plus reinstalled itunes.  I visited the Apple store there is no problem with the iPad or the cord. I still have the same problem and am unable to sync when I plug in the iPad via the USB cord.  Does anyone have further suggestions? 

    Try going into the control panel, add/remove programs. Uninstall iTUnes, Apple mobile device service, apple application support. Then redownload and reinstall iTunes and see if it'll work
    If the computer sees your iPad you know the cable and connection is good, so the issue has to be software.

  • My computer recognizes my iPod but it does not apea

    when I connected my iPod80GB to the computer it used to recognize it difficultly and then it could only have 300 songs, if I put more it didn't work and i had to restore it. But now, my computer recognizes my iPod but it doesn't appear on iTunes

    try these steps
    http://support.apple.com/kb/TS1363

  • I have several ipod nanos. i can sync one, but since i connected the ipad 2 I am getting an error on two of them, it says cannot sync, error 13019. the loaded songs show on the computer (on the ipods), but not when the ipod is plugged off the usb

    i have several ipod nanos. i can sync one, but since i connected the ipad 2 I am getting an error on two of them, it says cannot sync, error 13019. the loaded songs show on the computer (on the ipods), but not when the ipod is plugged off the usb. Any answers? please

    You can sync your iPod with multiple computers, but what can be synced is very limited.  See this article for more details.
    http://support.apple.com/kb/ht1202
    B-rock

  • Arlington Historical Society wants to give its visitors the ability to look at our IPhoto files on the Apple computer in our office, but NOT be able to modify them in any way.  How can we do this?

    Arlington Historical Society wants to give its visitors the ability to look at our IPhoto files on the Apple computer in our office, but NOT be able to modify them in any way.  How can we do this?

    Thanks. We want visitors to browse through our historical photos in any of the ways iPhoto will allow them, including slide shows, but also searching for photos by key word and viewing them along with the comments we have entered on that photo.
    I was beginning to think iPhoto had no capability to limit users to certain functions.
    I wonder if the use of Apple's sharing files function would help. I have read that it is possible to share files with others, and to limit their use to viewing only, but I don't know how to do this.

  • HT3819 My old computer is broken so bought new one.When logged into itunes had to reset password etc.Anyway once on all playlist were different and can't find original stuff.I thought I would just log on and it would be my playlists but not to be.Help ple

    My old computer is broken so bought new one.When logged into itunes had to reset password etc.Anyway once on, all playlists were different and can't find original stuff.I thought I would just log on and I would carry on as usual  but not to be.Help please.

    Donmcp wrote:
    I thought I would just log on and I would carry on as usual 
    Why would you think this?  That's an ignorant assumption to make.
    Your media is only where you put it.
    Either move it from the old computer or restore it from the backup of the old computer.

  • My iPhone 4s app store application says I have 12 updates, when I attempt to update it says can't connect to iTunes store, I plugged it into the computer the other day but it hasn't helped. What can I do?

    My iPhone 4s app store application says I have 12 updates, when I attempt to update it says can't connect to iTunes store, I plugged it into the computer the other day but it hasn't helped. What can I do?

    Make sure you have cellular data connection Settings > General > Network > Cellular Data

  • TS2972 home sharing will work from computer to apple tv but not the other way?

    home sharing will work from computer to apple tv but not the other way?

    Home sharing is one thing, physically copying is another thing.

  • Why will my pictures sync from my computer to my ipad2 but not my videos?

    Why will my pictures sync from my computer to my ipad2 but not my videos? 

    Are you selecting them to sync in the music pane in iTunes on the computer? Are they in the correct format?
    If these are videos that you shot yourself, try creating a folder for them in iPhoto - one that you can select in iTunes in order to sync. Make sure that they are in the correct format as well. Launch iTunes and click on the Movies subheading under the Library Heading on the left side. Click on one of the movies in the list and go to Advanced>Create iPad or Apple TV version and see if the movie converts.

  • I'm setting up my new ipad air and it's asking for id and password, but not accepting it. help me

    i'm setting up my new ipad air and it's asking for id and password, but not accepting it. help me

    If it is asking for an APlle ID password for an ID you do not recognize then you have stumbled upon the Activation Lock feature of IOS7.
    Read more about it here:
    http://support.apple.com/kb/HT5818

  • Unable to open PDF files with Adobe Reader, Mac trying to open files with Quicktime instead, but not succeeding. HELP!

    Unable to open PDF files with Adobe Reader, Mac trying to open files with QuickTime instead, but not succeeding. HELP!

    Hi BDAqua,
    Thanks for the info, I dragged a PDF to desktop ctrl-, get info. change all to open with adobe.
    Problem solved, many thanks for a quick response.
    Barry69

  • Computer recognizes iphone, but will not allow transfer of songs or video

    I have itunes latest version on my two computers.  I upgrade my iphone 4 to IOS5.  My iphone works fine on one computer.  The computer recognizes the iphone and allows the transfer of music and video.  On the second computer, the iphone is recognized, but will not transfer music or videos.  I get the big stop sign when trying to move music or video onto the phone.  The phone is enabled on bot h computers.  Help!!  Advice? 

    "that's the way things work with an iPhone".....This is why I HATE this approach!! Why did they on purpose make life hard for the user? I need to do some clean-up on the tags of my music, I do not want to transfer anything from/to another computer, why do I have to use workaround, non-official solutions ?? According to the Apple support site, you can manually manage music on several computers, except NOT for the iPhone

  • TS1363 My windows 8 computer recognizes my ipod, but I does not show up in itunes. I see my playlists but I can't add or delete any songs?

    I don't understand why I cannot add or remove or sync music etc. on itunes. My computer recognizes my device, itunes has my account but the two do not interact?

    Hi donfrommars,
    Welcome to the Apple Support Communities!
    Please use the following article for information and instruction on deleting the U2 album from your devices and account.
    Remove iTunes gift album "Songs of Innocence" from your iTunes music library and purchases
    Have a great day,
    Joe

  • I have the new iPad Air and I'm having trouble connecting to iTunes. When I connect my iPad, my computer recognizes my iPad but iTunes does not. Why is this? I have a Windows 8.1 computer, and I've installed the latest iTunes. Please help!

    Please answer ASAP!!

    Hi eisense,
    I also have a similar problem but not quite the same. First of all, let me give you the setup of the configuration:
    -- Desktop PC OS: Windows 8.1 64-bit
    -- iTunes version: 11.3.1.2 (latest) for 64-bit
    -- iPad Air with 3G/4G SIM slot
    -- iOS version: 7.1.2 (11D257)
    -- Several USB peripherals: Keyboard, mouse, printer, scanner.
    What I want to do is to sync my iPad with iTunes (NOT to charge it via USB). However, I get a strange behaviour 99% of the time (I will talk about the 1% later). The behaviour is the following:
    1. I connect the iPad to any USB port of my PC. My desktop PC is a new one, substantially "beefed up".
    2. The iPad changes continuously from "Charging" to "Not charging" and vice versa all the time (the change of "charging states" happens roughly every 2 seconds).
    3. While doing that, iTunes changes state from recognizing the iPad to "not identifying it properly". It suggests that I disconnect and reconnect it again. No matter how many times I do that, it never does any good.
    4. Eventually I get an error (error code: 0xE8000084) but the change of "charging states" goes on and on.
    5. During this time I was checking the Windows Device Manager. When the iPad was at the "charging" state the "Apple Mobile Device USB" appeared under the "Universal Serial Bus controllers" section of the Device Manager. When it was not charging, the "Apple Mobile Device USB" disappeared.
    6. Even in the case the iPad was charging the "Portable Devices / Apple iPad" entry didn't appear in the Device Manager.
    I have read all the posts about the particular error code and about the connectivity issues with iTunes. However, no matter what I have tried I haven't resolved my problem yet. I completely uninstalled and reinstalled iTunes according to Apple instructions. Rebooted my PC while removing all the other USB peripherals. I stopped and restarted the AMDS service. I hard rebooted the iPad. I switched USB cables. I even tried to sync my iPhone 5S in case it was an iPad problem. All has failed. Even the iPhone has the same behaviour.
    NOW, about the 1% I was talking before.
    If the iPad is completely charged to 100% (99% is not enough) the problem disappears. During the time that the battery is at 100% the iPad is not charging and at the same time all is fine with iTunes. The problem reappears when the battery goes to 99%.
    I don't remember having this problem a few months back. Any ideas?

Maybe you are looking for