TS1538 my iphone 4s is not recognized by itunes in my windows pc.

i follow the instruction in the article iOS: Device not recognized in iTunes for Windows, nothing happen. 
is it something to do with the software?
the cable-check, oz another iphone still can use it to connect to itunes in pc.
reinstall the program-check,
verify the apple mobile device-check
restrart the aplle mobile device service-check
verify the apple mobile device usb driver is installed-check
no third party issue..
what else?
help me please

Answering my own question this time since posting, found similar query and fixed it.
Went to control panel in Windows 7, printers and devices, down at the bottom shows the device
right clicked and chose troubleshoot. Turned out that the device drivers had not installed and the troubleshooter did
that automatically. Problem solved. Then the device showed up in itunes.

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