TS1538 my iphone device not recognized in iTunes for my new Windows 8 computer

my iphone device not recognized in iTunes for my new Windows 8 computer

Hello kwesiaddai,
I understand that your iPhone 5 is not recognized by iTunes. The following article may help to resolve your issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thanks,
Matt M.

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TS1538 Device not recognized in iTunes for Windows I wasted about 1.5 hours with Apple on this issue. It all started happening after I updated to the latest version of iTunes. I haven't been able to sync my iPhone 4 in 1 month and am freaking out about p

Device not recognized in iTunes for Windows
I wasted about 1.5 hours with Apple on this issue. It all started happening after I updated to the latest version of iTunes. I haven't been able to sync my iPhone 4 in 1 month and am freaking out about possibly losing my pictures, video, text messages and music.
Windows XP user.
Any help will be greatly appreciated.
iPhone 4, iOS 5.1.1

If might be helpful if you actually told us what the problem is.

TS1538 iOS: Device not recognized in iTunes for Windows doesn't fix my issue

I followed the instructions in this link but it has not fixed my problem. After I have done the screenshots and go into the device manager, my iphone is still not recognized in any of the devices. Any suggestions?

Hey there andrijfrommississauga,
I have an article here for you that will help you troubleshoot this issue with iTunes not recognizing your iOS devices:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thanks for coming to the Apple Support Communities!
Regards,
Braden

TS1538 Device not recognized in iTunes for Windows 8.1.

Both my ipad and iPhone are not recognized in iTunes for Windows 8.1.
Both are seen by windows explorer but not iTunes.
iTunes wi-fi sync does not work either.
I reinstalled iTunes and it still doesn't work.

Hey there andrijfrommississauga,
I have an article here for you that will help you troubleshoot this issue with iTunes not recognizing your iOS devices:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thanks for coming to the Apple Support Communities!
Regards,
Braden

Device not recognized in iTunes for Windows

iPhone 5S is not being recognized by iTunes or Windows Explorer.

Hey there andrijfrommississauga,
I have an article here for you that will help you troubleshoot this issue with iTunes not recognizing your iOS devices:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thanks for coming to the Apple Support Communities!
Regards,
Braden

IOS5 Update causes Device not recognized in iTunes for Windows

iOS: Device not recognized in iTunes for Windows
I did an iPad1 IOS5 update and on the reboot could not get iTunes to recognize my iPad.
I did all the recommended troubleshooting to no avail. So I called this morning and while on hold I put my password back on my device just as before and BAM iTunes now recognizes device and is doing my restore.
So if you do a backup of your device before the update and you have it password protected, it won't recognize the device until you go through and setup a new device and put your password back to what is was before, then BAM you're good! Good Luck and hopefully you won't have to spend the day I did figuring this out.

Hey there andrijfrommississauga,
I have an article here for you that will help you troubleshoot this issue with iTunes not recognizing your iOS devices:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thanks for coming to the Apple Support Communities!
Regards,
Braden

IPhone, iPad, iPod touch: Device not recognized in iTunes for PC

My iPad is no longer recognized in iTunes. This for a PC. Occurs even when connected by cable. WiFi sync was stopped and then this started.

Try iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support.
tt2

Iphone 3gs not recognized by iTunes 10.3.1, Windows 7 64bit

Iphone 3gs, 4.3.2
iTunes 10.3.1
Windows 7, 64-bit
Ever since iTunes updated I am unable to sync my iphone 3gs. I have tried the following steps:
-Uninstalling all iTunes and related software (per apple support steps), restarting, reinstalling all itunes software. Did not work.
-Trying several different USB cables, did not work.
-Tried all USB ports on my computer, did not work.
-Restarting phone/computer, did not work.
-Turning off antivirus software (Avast) and firewall (ZoneAlarm), did not work.
I tried syncing with my friends computer (iTunes 10.3.1 and Windows Vista), and it worked! Unfortunately none of my music is on that computer.
Next, I came across an article and tried the advice listed (install ifunbox on pc, delete itunes.db and itunes.cdb files on Iphone). This allowed my iphone to be recognized by iTunes. It began to sync, and gave me the following error: Unable to sync because the disk is not available.
I unplugged the phone and plugged it back in, it began to sync again. This time it went through all of the aps succesfully and got about halfway throught the music portion, and then iTunes froze. I restarted both systems and this happened the last 5 or 6 times...iTunes freezes during the music sync portion.
One other interesting note...in iTunes, the space claim bar (colored bar on bottom of sync screen) shows that there should be about 5 GB of music on my iphone, however the ipod app on the iphone shows no music.
Ughh sorry for the long post I am so frustrated right now.

Nope, haven't been able to fix it. I was able to get some songs to sync by 'manually managing songs' however the songs were all corrupt. They either wouldn't play, or they would start in the middle of the song, and the beginning of the song would somehow be spliced in to the middle of the song!
So frustrating. I can't get apps to sync either.
At this point I am not even going to try syncing my phone until a new iOS or iTunes comes out.
For now I have resorted to jaibreaking so that I can at least have a little fun with it

My iphone is not recognized in itunes for windows

I have followed the directions from apple support. Uninstalled & reinstalled itunes, everything the page said to do & my phone isn't recognized in iTunes and it comes up as unkown device in windows. Any suggestions?

If you went through items 1-6 at the bottom of the article and they didn't help then try uninstalling iTunes and all of it's components by following this article exactly: http://support.apple.com/kb/HT1923 (removing all components in the order specified). (I know you mentioned that you uninstalled iTunes but I wasn't sure if you followed this article or not. If not, try it again following this article.)

IPhone 4 not recognized in iTunes for Windows 8.1

I am using Windows 8.1 and the computer recognizes the device but not iTunes. I have tried deleting and re-installing iTunes as well as the device manager, but neither solution has fixed my problem. Any help is appreciated!

To Helpware, THANK YOU for keeping me from throwing out my Iphone and buying something else!
I can confirm that this also works on the Iphone 3GS with Windows 8.1.
Note: just uninstalling and reinstalling Itunes did NOT work for me. As this answer says, you need to unistall the Apple Device Driver too.
Thank you again!

My iphone is not recognized by itunes I am running Windows 8.1

For the past few days i have been unable to sync. When opening my itunes it will not recognize it as even a device. I uninstalled and reinstalled already. Check my cables, my iphone charges on all ports and i am able to access my pictures in my computer. I checked the dev man too and that's all working fine. I only link my contact/email/calendar with my iphone, not sure what the issue is!

I had this problem and followed this article to fully resolve it:
http://support.apple.com/kb/TS5376

IOS : Device not recognized in iTunes for Windows

During the update from my ipad from ios7.02 ==> 7.03 update stopped .
I recoverd the ipad via an another PC
after update itunes didn't reconize ipad; iphone and ipod
i followed several times the procedure : http://support.apple.com/kb/TS1538?viewlocale=en_US
result is still the same
the aonly thing that i didn't succeeded is the remove of following map after deinstallation the Apple Programs ( in the right order)
In most cases, removing iTunes and its related components from the Control Panel will remove all supporting files belonging to those programs. In some rare cases, files may be left behind. After following the previous steps, you should confirm that the following files and folders have been removed. If any are left behind, remove them now:
C:\Program Files\Bonjour
C:\Program Files\Common Files\Apple\
C:\Program Files\iTunes\
C:\Program Files\iPod\
can someone give me a definitive and proper solution?
thanks
Stef

During the update from my ipad from ios7.02 ==> 7.03 update stopped .
I recoverd the ipad via an another PC
after update itunes didn't reconize ipad; iphone and ipod
i followed several times the procedure : http://support.apple.com/kb/TS1538?viewlocale=en_US
result is still the same
the aonly thing that i didn't succeeded is the remove of following map after deinstallation the Apple Programs ( in the right order)
In most cases, removing iTunes and its related components from the Control Panel will remove all supporting files belonging to those programs. In some rare cases, files may be left behind. After following the previous steps, you should confirm that the following files and folders have been removed. If any are left behind, remove them now:
C:\Program Files\Bonjour
C:\Program Files\Common Files\Apple\
C:\Program Files\iTunes\
C:\Program Files\iPod\
can someone give me a definitive and proper solution?
thanks
Stef

I understand that your iPhone 5 is not recognized by iTunes 11.2 on Windows 8 pc after you updated your device iOS to iOS 7.1.1.

iPhone 5 is not recognized by iTunes 11.2 on Windows 8 pc after you updated your device iOS to iOS 7.1.1.

Hi calltimecasting,
Welcome to the Apple Support Communities! If your iPhone is not recognized by iTunes on Windows 8, I suggest the steps in the following article to get this resolved.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
I hope this helps,
-Joe

IPhone 5 not recognized by iTunes 12

Hello all,
I have an iPhone 5, I'm running iTunes 12.0.1.26 and Yosemite (OS X 10.10.1). Over the last few days, I've noticed that my iPhone is not recognized by iTunes or even Yosemite itself. I have already tried everything in this doc: iOS: Device not recognized in iTunes for OS X - Apple Support, to no avail. I've been combing the communities and Google to no avail. Does this mean I need to try a manual restore on the phone? Any other solutions?
Thanks
Gina

I was able to uninstall and reinstrall iTunes, but my Iphone does not appear in iTunes, nor in Windows Explorer on my Windows 7 desktop. But it does appear in both iTunes and Windows Explorer on my laptop which runs Windows 8... How can I get it reconginzed on my desktop?

HT1369 I updated itunes now my ipod or phone wont sync devices not recognized by itune. windows 8 sees the device what changed?

How do I get Itunes to recognize my devices? i5S and ipods have been synced to this pc prior to Friday's itunes update.
if I uninstall and reinstall itunes will my backups and library be lost?

Hi meccamark,
If you are having issues with your iOS devices not being recognized by iTunes on your Windows machine, you may find the following article helpful:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Regards,
- Brenden

TS1538 my iphone device not recognized in iTunes for my new Windows 8 computer

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