TS1538 My iPhone has completely frozen. I can't turn it off and it has the itunes with plug on the screen and won't change.

Can someone please help. I have an iphone 5 and in the middle of texting it just turned off and back on and has the itunes musiv image on the front screen with the cable to plug it in. Completely frozen and it doesn't do anything when I plug into itunes.

Hi janiebk,
If you are getting the Connect to iTunes icon on screen but it isn't recognized in iTunes, you may find the following articles helpful:
Apple Support: If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
Regards,
- Brenden

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See Here for
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Try this First...
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http://support.apple.com/kb/ht1430

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help me
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Hey Yan Heng,
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http://www.apple.com/support/iphone/assistant/phone/
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#2 - You have 90 days of FREE phone tech support.
#3 - You have the standard one year Apple warranty.
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Hey Jswalker1969,
Thanks for the question. If your iPhone is not powering on, see the following troubleshooting steps:
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1. Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
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Learn about LCIs and corrosion.
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Contact Apple Support.
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http://support.apple.com/kb/TS2802
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Robert Kempner wrote:
Do I need to have "Time Machine" running in the background all the time ...
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Robert Kempner wrote:
... can I turn it off and on say, once a week?
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Hi
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TS1538 My iPhone has completely frozen. I can't turn it off and it has the itunes with plug on the screen and won't change.

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