TS1538 My iphone reset and wont connect to my computer at all
My iphone reset on its own and when i connect it to my wall charger it takes me to the reset screen and tells me to connect to Itunes but when I connect it to my computer it wont turn on. The apple log comes on then the screen goes black every two minutes. What do I do?
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Similar Messages
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Ipod touch has a white screen with lines on it and wont power off and wont connect to my computer
My ipod has a white screen with line on it and wont turn off and wont connect to my computer . It wont reset or reboot with holding the on off button and home button either any help would be appreciated
http://support.apple.com/kb/TS3281
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
I have a ipod 4th gen and it wont connect to my windows computer at all. I've tryed to reset it but its been 10 min and it wont go back to normal. I use the wall plug in to charge it. also it wont charge on my computer but other wise it works fine. I need help!
What have you tried so far in terms of troubleshooting this issue? Are you plugging the iPod into a high powered USB 2.0 port on the back of your PC? Have you tried a different USB cable?
What happens if you try to reset the device with it still connected to the PC?
How to reset iPod
Has this iPod ever worked on this PC or is this the first time you have time you have tried connecting it?
Have you carefully worked through each and every single suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock -
Hello, this is my first post.
Well lately I've been experiencing some connection issues with my iPhone 5s. I was on my iPhone just watching Youtube when my iPhone 5s disconnected, I tried to connect again by going to settings> Wi-FI> and then select my network as usual, but the weird thing is that my Wi-Fi network has changed it's name to Wireless, it used to be Wireless710. Also the password has been changed.
My computer can easily connect due to the fact that it is hardwired to the Wireless Cable Modem Gateway.
Extra Info:
Carrier is Sprint.
I am using Windows 7 Ultimate.
My Wireless Cable Modem Gateway is Netgear.
And now I am confused because when I open the small tab with the computer and a plug on the bottom right corner next to the speaker icon it says I'm not connected :/?! Here is a picture of it:
Note that I can not connect to it but am connected on my computer. It just disappeared on my phone and computer, I even unplugged my router waited for 20 seconds and connected it back in. Did it wok? for my computer yes again because it is hardwired, but my phone? No. Wireless 710 still won't show up. Is this a possible hack? Please help me as much as you all can, thank you very much.Log in to the router's console with a web browser from your computer. What kind of encryption did you have on the router? If it was WEP that's about as secure as no encryption. It should be WPA or WPA2. There has been an exploit reported in Netgear and Linksys routers that allows someone connected to the router if Remote Access to the console is enabled to take it over and install spyware on it.
Is it your router, or the cable providers? If it is yours it has been hacked. If it belongs to the cable provider they may have changed it to make it more secure. Call them.
And if it has been hacked and is yours the best thing to do is to throw it away and get a new, more secure router. Or you can try reflashing the firmware by going to Netgear's site and downloading a clean copy. -
It's an iPod touch 4S, white.
I've tried on various computer types (windows, macs, and even a linux) and nothing. None of the computers even recognized a device being plugged in.
I know it's not the cable, our other idevices use that one fine (I bought several more to be sure and no luck).
My dad is at his wits end and I want this insanity to end. Help please.
It's been locked so long I don't know what iOS it's on.
Dear god, what did my brother do.See what you missed here:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I have tried absolutely everything, but i am still unable to sync my phone to my laptop...
i have used several USB cables, tried uninstalling itunes and re installing it, making sure i have the apple mobile recognition program...
ABSOLUTELY EVERYTHING!!
If someone could please help me with this issue as i have very important photos on my phone i need to back up that would be great!!!!!What version of Windows? What version of iTunes? What happens when you plug in your cable? Have you followed the steps in this article? http://support.apple.com/kb/ts5376
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My ipod wont connect to the computer but will connect to an ipod stereo
I have a 2nd generation nano that I have had for 2 years, but not used very much. It has always worked fine and still does however it wont connect to the computer at all. I have tried different ipod usb cables and different computers. It will charge and play on an ipod stereo. I would like to be able to hook it up to the computer so I can put more music on it. Has anyone had this problem before?
Update to the newest version of iTunes if that doesn't work
Try uninstalling the drivers,
Plug in your iPod
Right click on My Computer and click on Manage
that will bring you to the Computer Management
On the left hand side click on device manager
on the right side click on the plus sign next to Universal Serial Bus Controllers
it will show a list, in that list locate iPod or USB mass storage device
right click and select uninstall
Unplug your iPod and plug it back in
Windows should automatically start installing them again
if nothing pops up then right click on Universal Serial Bus Controllers
and choose scan for hardware changes -
i didnt eject my ipod shuffle 4th gen and now it wont connect to my computer and i tried resetting it
Hi ayeaye12,
The articles linked below detail a number of steps that can help get your computer to recognize your iPod.
If you don't see your connected device in iTunes for Mac
https://support.apple.com/en-us/HT203979
iPhone, iPad, or iPod not recognized in iTunes for Windows
https://support.apple.com/en-us/HT204095
Sincerely,
Allen -
I just replaced my iPod 5th gen. a week ago, and it was working fine, but when I went to go turn the screen on, it wouldn't turn on. I've tried to put it on the charger and it wouldn't charge and it wont connect to my computer, how do i fix this? I tried to reset the iPod, by pressing the home and power button but nothing works. It's literally a brand new iPod, I dont know what to do now. Help?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Upgraded ipod touch to ios 6 now only have blue screen and wont connect to computer
I upgraded my Ipod touch to the ios 6 now only have blue screen and wont connect but will charge. Have reset Ipod but just goes to blue screen on start up. is there any fix? 4th gen ipod.
Try a manual install (if iTunes will detect unit in DFU mode), as outlined in the link below.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
Just installed IOS 8 to iphone 5 and cannot connect to WI FI. Sometimes connects and when I begin to use the phone ot drops out.
I have attempted all the regular trouble shoots such as resets, complete restore and reinstallation of ios 8. no change.I don't have an answer for you but from my experience iOS WiFi syncing has always been a hit and miss affair (more miss than hit I'm afraid). I have gotten to the stage where I rarely use the WiFi sync. It is just quicker, easier and much less stressful to use the USB cable. I am having the same issues with all the iOS devices in our family which includes various models of iPhone, iPad and an iPod Touch and have been having them since WiFi syncing was introduced (in iOS5 ???). And then I have not even mentioned my favorite iTunes syncing messages: "Waiting for items to copy" and "Waiting for changes to be applied"!
iTunes is always extremely quick and eager to pick up the devices but as soon as I click on sync it shows "Looking for iDevice" and then the device disappears. I have found that initiating the sync from the Settings app on the device prevents this issue.
It does however seem as if it is worse with Windows 7. I did not have so many issues with my previous Windows Vista PC.
Sorry I cannot be of any help. -
What do i do if i forget my passcode to my ipod touch and it wont connect to the computer
whatdo i do if i forget my passcode for my ipod touch and it wont connect to the computer?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I have the iPhone 5s and cannot connect to iTunes. It always says 'iPhone device timed out' and never connects. How do I fix it?
Hi Kaitlynlh,
Thanks for using Apple Support Communities. If your device is timing out, I would try restarting the iPhone and attempting to connect again. If the issue still persists, try resetting as well. You can find instructions here:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Cheers,
- Ari -
HT201263 ipod is disabled and wont connect to facebook
Ive got a disabled ipod touch with no account and itunes wont connect to it because it says the ipod is timed out.
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If you are getting a network timpout during the restore
Try disabling the computer's antivirus and firewall.
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
Place the iPod in recovery mode after the firmware download is complete and then restore using the instructions in the article. Sometimes recovery mode timeouts and returns to disabled before the firmware download is complete.
- Then try on another computer -
Can someone please help with my issue listed - My ipod 4G wont go past the apple logo when I turn it on - it will stay on the apple logo for few min, then blanks out and back to the apple logo. Tried reset option/troubleshoot several times. Also wont show up on computer at all when I plug in to USB.
Any tips are very much appreciated.Place the iPod Touch into DFU mode. This will be similar to what the factory would do to install the iOS onto new iOS devices.
Placing it into DFU mode will allow you to "format" and install the current iOS for that device.
To place your iOS device into DFU mode.
First connect you iOS device to you computer.
Open iTunes if not already open
Now turn off your iOS device using the power swipe.
Press the home and sleep button on your iOS device for 10 seconds.
Release the sleep button but carry on holding down the home button. For another 10 seconds.
Your iOS device should now be on DFU. Click on restore and iTunes will download the latest iOS for your device.
Hopefully that sorts it if not, you will have to go to a service centre or call Apple Care up and get them to collect it and repair it. (replace it) Or go into an Apple Store.
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