TS1538 My ipod has been disabled because of a wrong passcode what do i do?

My kids ipod touch has been disabled because she forgot her passcode what do I do?

Connect to iTunes on the computer you usually Sync with and “ Restore “...
If necessary Place the Device into Recovery mode.

Similar Messages

  • My daughters ipod touch is disabled because of a wrong passcode.  I have tried many times to log onto to Itunes and it will not help without a passcode and is not recognizing the itouch as a device, but the USB is functional.  Do I need Itunes to fix this

    My daughters ipod touch has been disabled because of a wrong passcode.  After 2 days of trying to get into Itunes, it will not help without a passcode and is not recognizing it as a device even though the computer is recognizing the USB.  I know I have to do a complete recovery, but can I do this without Itunes (or Icloud)?

    You cannot do this without itunes on your computer

  • HT1430 my daughter's ipod has been disabled after too many wrong password attempts. The ipod was not synced to a computer. How can we get it started?

    My daughter's ipod touch has been disabled after too many wrong password attempts.
    The ipod was never synced to the computer so can't connect to itunes.
    How else can we enable the ipod touch again?

    Restore, if iTunes will let you.  Everything except the password will be restored.  Connect via cable to the computer that you use for sync.  In your case, choose any computer with iTunes software.  Be forewarned that it takes a long time.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.

  • HT1212 My iPhone has been disabled because of a forgotten passcode how can I get into my phone

    My iPhone has been locked because I forgot my passcode.   How can I get into my phone?

    Restore it as explained in the article you were just reading.  If you're running iOS 7 with Find My iPhone enabled, you'll have to force it into recovery mode in order to restore it (see http://support.apple.com/kb/ht1808).

  • HT1267 my phone was disabled because of the wrong passcode, what will i do to open it

    my phone was disabled because of my wrong passcode,

    Do as the manual tells you to do and restore the iphone.
    If you are unable to restore then type "unable to restore " into the search bar at the top of this page by Support and read the resulting help articles.

  • HT1212 I cannot get my daughters Ipod to go in recovery mode, it has been disabled because she forgot the passcode, I have tried their suggestions on here help

    I cannot get my daughters IPOD to go into recovery mode to reset it, she has used the passcode to many time and now it is disabled

    staciedv wrote:
    I cannot get my daughters IPOD to go into recovery mode
    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...  Be sure to Follow ALL the Steps...
    Take your time... Pay particular attention to Steps 3 and 4.
    Some users have reported as many as 8 or 9 attempts were necessary before success
    After you have Recovered your Device...
    Re-Sync your Content or Restore from the most recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766

  • HT201328 my daughters iphone has been disabled because she forgot the passcode how do i get it un disabled

    my daughter has disabled her iphone i need to know how to get it restored

    Connect the charger plug on your daughters phone and connect to the computer on the iTunes where she syncs and restore the phone in itunes and will come back up as new without old passcode lock.

  • HT1766 How do I get my iPod to work again after is has been disabled because I forgot my password & now I remember it?

    My iPod Touch has been disabled because I had forgotten the password.  Now I remember the password but can't get the iPod unlocked.  I am hooked up to iTunes but can't get it unlock still?  What am I doing wwrong????/

    1: Connect the device to your computer and open iTunes.
    2: If the device appears in iTunes, select and click Restore on the Summary pane.
    3: If the device doesn't appear in iTunes, try using the steps in this article to force the device into recovery mode.

  • HT1212 my daughter's ipod touch has been disabled because she forgot the password. It also says it cannot connect to itunes because it's been disabled. How do i just erase the ipod totally so we can use it again?

    My daughter's ipod touch has been disabled because she forgot her password. It also will not connect to itunes because it's been disabled. How can I just erase or reset the ipod so she can use it? We don't mind if the info. on the ipod is lost.

    Hi Guys,
    I havent touched my Iphone 4s in ages (about a month). I came back to it the other day. I forgot the password, so naturally it disabled it and is telling me to connect to iTunes. In the meantime, i had got a new computer and didnt back up the itunes files (because im an idiot). So now when i connect it to iTunes it tells me to verify it on the phone, but i cant get in there because it is disabled. PLEASE SOMEONE HELP!!! I HAVE NO IDEA ON HOW TO FIX IT!! I've tried to restore it, I've tried to jailbreak it. NOTHING works!! PLEASE HELP!!!

  • HT201442 My ipod has been disabled for 22,777,704 mintues and when i try to restore it is says it cant be restored because the ipod is locked. there is no where to enter the password. i font have the computer it was originally synced with. help please!!

    My ipod has been disabled for 22,777,704 mintues and when i try to restore it is says it cant be restored because the ipod is locked. there is no where to enter the password. i font have the computer it was originally synced with. help please!!

    Hi saraali,
    Follow the instructions in the support article link below that best apply to your situation:
    http://support.apple.com/kb/HT1212
    Cheers,
    GB

  • My icloud id has been disabled because i forgot my password now i cant start my phone. plz help me

    my icloud id has been disabled because i forgot my password now i cant start my phone. plz help me

    Locked Out, Forgot Lock or Restrictions Passcode, Need to Restore Your Device: Alternative Solutions
        1.  Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
        2.  Use iTunes to restore your iOS device to factory settings - Apple Support
        3.  About Restrictions (parental controls) on iPhone, iPad, and iPod touch - Apple Support
    If all else fails: Place your device into recovery (DFU-Device Firmware Upgrade) mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
       1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
           other end of the cable connected to your computer's USB port.
       2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
           until the red slider appears, then slide the slider. Wait for the device to turn off.
                  * If you cannot turn off the device using the slider, press and hold the
                    Sleep/Wake and Home buttons at the same time. When the device turns off,
                    release the Sleep/Wake and Home buttons.
      3. While pressing and holding the Home button, reconnect the USB cable to the
           device. The device should turn on. Note: If you see the battery charge warning,
           let the device charge for at least ten minutes to ensure that the battery has some
           charge, and then start with step 2 again.
      4. Continue holding the Home button until you see the "Connect to iTunes" screen.
           When this screen appears you can release the Home button:
      5. If necessary, open iTunes. You should see the following "recovery mode" alert:
      6. Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • My ipod has been disabled and say to connect to itunes, however i did and itunes says i cannot fix cause it is disabled ... please help im almost bawling :(

    My ipod has been disabled and it says that i need to connect to itunes , however when i connect it it says that i cannot fix because i have a passcode on it please help, im almost bawiling my eyes ... please help

    iOS: Unable to update or restore

  • HT1212 mine ipod has been disabled...how to use my ipod again?

    mine ipod has been disabled. suggest how to use my ipod again?

    Put it in Recovery Mode first and then restore it:
    How-To Recovery Mode: http://support.apple.com/kb/HT1808

  • HT201401 My iphone 4 has been disabled because I cannot remember the passcode. What can I do?

    My iPhone 4 has been disabled because I cannot remember the passcode. I plug my phone into the computer but it does not bring me to a place where I can restore.

    Follow the directions here to force the phone into recovery mode & restore it:
    http://support.apple.com/kb/ht1212

  • HT1212 Need help ipod has been disabled won't let me conect to itunes

    Need help ipod has been disabled what do i do?

    If you're unable to do the Restore, go into Recovery Mode per the instructions here.

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    i am locked out of my ipod, how do i reset it ?