TS1538 My iPod isn't showing in itunes i have tried all the suggestions yet nothing is working

The Windows 8 which I have recognizes that my iPod is connected however iTunes does not. I have tried all the things others have suggested as help guides but they are not  working or simply too complex to do myself. All I want to do is put more music on my iPod but it seems like too big of an ask.

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or               
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Featurs appin the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
- Try on another computer to help determine if computer or iPod problem

Similar Messages

  • After updating to itunes 10 i now get an error message saying there is a problem with the windows insaller package - I have tried all the suggestions but nothing works for me - have I lost all my itunes forever?

    After updating to itunes 10 I now get an error message that says there is a problem with the windows installer package. I have tried all the things that others suggested but cannot download itunes at all now. Have I lost itunes forever?

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) (not for XP) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
    Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
    tt2

  • Does anyone know why my ipod nano sixth generation is displayed in windows but not itunes? I followed all the suggestions but nothing

    does anyone know why my ipod nano sixth generation is displayed in windows but not itunes? I followed all the suggestions but nothing.
    I apologize if I write bad but I'm Italian

    Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

  • I just bought a ipod touch. I am unable to use it because itunes tells me I have no internet connection (unknown error 306). I have tried all the suggestions I can find, including checking the firewall, the no proxy server is checked, resetting cache on i

    I just bought a ipod touch. I am unable to use it because itunes tells me I have no internet connection (unknown error 306). I have tried all the suggestions I can find, including checking the firewall, the no proxy server is checked, resetting cache on itunes, I even scanned the computer with Registry Easy but nothing worked.  I use Mozilla Firefox and have a PC with Windows 7. Obviously, buying a ipod and being unable to use it for 3 days (and counting) because I am unable to register it, is pretty frustrating. Can anyone help?

    Did you try all of this:
    iTunes Store loads partially or returns "Error 306" or "Error 10054"
    Proxies, parental control settings and software, security or filtering software, or a bad iTunes Store cache can cause this.
    To address proxies, Remove Internet Options proxy settings and connect to the Internet without a proxy.
    To reset iTunes Store cache:
    In iTunes, choose iTunes > Preferences (Mac) or Edit > Preferences (PC).
    Click the Advanced tab.
    Click the "Reset cache" button.
    Click OK and see if the issue is resolved.
    Adjust Parental Controls in iTunes:
    Open iTunes.
    Access iTunes preferences:
    On a Mac: From the iTunes menu, choose Preferences.
    On a Windows PC: From the Edit menu, choose Preferences.
    Click the Parental Controls tab.
    Remove restrictions on Parental Controls.
    For more information on parental controls or content filtering software, see iTunes 10.5 for Windows: May see performance issues and blank iTunes Store.
    For more information on other security software, see iTunes: Troubleshooting security software issues.

  • I cant re-store my iPhone through the iTunes. Message which comes up says' the iPhonw could not be restored. An unknown error occurred (21). i tried all the options and nothing seems working. please help

    I cant re-store my iPhone through the iTunes. Message which comes up says' the iPhonw could not be restored. An unknown error occurred (21). i tried all the options and nothing seems working. please help

    Hi chiekoo,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at this article:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/ts3694#error21
    Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
    These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
    Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
    Best of luck,
    Mario

  • I cannot get apps  to appear in my library menu so i can update them through iTunes. Happened since update to 11.0.2.Have tried all the suggested fixes such as making  the sidebar appear etc New update is 'nasty'

    As stated no matter how hard i try i CANNOT get apps to appear in my sidebar library menu so i can update them through itunes.Has only happened since last update of itunes .Really wish i hadn't updated as i have never had an issue b4.Spent most of day on fone to apple yesterday as the update created an issue that meant i could not sync at all.Anyway thanks to 'james' in arizona we sorted the first piece of trouble the update created .(sortof).
    Not sure why it has to be messed with.Well i spose it is progress!!!
    I've looked at lots of posts re this and tried all the suggestions but just cannot get the magic 'apps' category to appear in my sidebar in itunes???
    One suggestion was that the apps if clicked on would have an 'update ' button but all i can do is delete them
    Any thoughts would be greatly appreciated
    (running osx 10.7.5 on MBP -slightly tricky cos i also run windows in a 'bootcamped' partition.Mind u itunes etc is in mac partition and has been working fine for the last 10 years!!!!!!!!!)

    I'm going to assume that you use only one Apple ID so the two things that I can think of are to quite all processes and restart all devices and then try to sync those apps again. Quit iTunes, restart your computer and the iPad and then try to sync the apps again.
    The other thing would be to try to reset your iTunes account by signing in and out of the account on the iPad. Settings>Store>Apple ID - tap the ID and sign out. Restart the iPad and then sign in to your account and try again.

  • I can not get my ipod to show on itunes i have followed all the procedures in help, what more can i do

    I can't get my ipod touch to show up in itunes, I've followed all the directions it still will not show up. What can I do now?

    I hope you get an answer on this. I am having similar problems. I have lots of music on my Nano and now have a new laptop. How do you move those songs into your new laptop from the Nano.

  • HT201210 been trying to restore ipod touch for days after updating itunes. keep getting error #9. Tried it on 2 computers, with vista + XP. tried all the solutions posted. nothing is working. Thanks Apple. Didn't have this problem before updating itunes!

    Been trying to restore Ipod touch for days after updating Itunes. Error code #9. Stuck on restore screen. Tried all the solutions posted. Tried on 2 computers, Vista + XP. No device shown on computer. Thanks Apple! Didn't have this problem before update. How about rolling back your update?

    Error 9
    This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if you manually disconnect the device during the restore process. You can resolve this issue by using USB troubleshooting, using a different Dock Connector or Lightning Connector to USB cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.

  • Apple TV does not work.  I have tried all the suggested fixes including reinstalling itunes and nothing has worked.

    My apple tv quit working and I have done everythng listed on Apple's site as well as other help sites and nothing has fixed the problem.  I have restarted and reset the apple tv, I have reinstalled itunes and I turned off and reset my router.  All to no avail.  Any suggetions?

    Port is open and router recognizes the Apple TV.  I noticed on the web that certain Apple TV's had problems and Apple was replacing the units.  I am going to take the unit to the Apple Store and have the it checked to see if it is one of the units that don't work with the latest version of itunes.
    Thanks, for your help.

  • HT201272 i have downloaded music from itunes, but only get half songs. I have tried all the troubleshooters HELP!

    I have just downloaded music from itunes but when i play it back i only get half the song.I have tried all the troubleshooters but nothing is working HELP

    If you live in a Region that allows re-downloading Music... Delete the Song and re-download it...
    Download Past Purchases
    http://support.apple.com/kb/HT2519
    If not... Contact iTunes Customer Service
    Apple  Support  iTunes Store  Contact Us

  • I've tried all the suggested solutions to authorize my windows computer for itunes but nothing works. Is there an actual phone number I can call? Does anyone have a solution? Please spare me the "get a mac" rubbish.

    I have tried all the suggested solutions to authorize my windows computer for itunes. Is there a phone number I can call or what can I do? And please spare me the "buy a mac" comments.

    If you haven't already tried and seen these...
    Try this Discussion...
    https://discussions.apple.com/thread/4631735?tstart=0
    More Info here  >  About authorization and deauthorization
    If necessary Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • I did the update today and now itunes can't see my ipod, uninstalled iTunes and all the recommended things, nothing has worked

    I did the update today and now itunes can't see my ipod, uninstalled iTunes and all the recommended things, nothing has worked.
    It worked just fine last weekend. I have windows 8.1 and a brand new pc, new iPod also, the new Nano. now after the update today, iTunes says iPod has been detected but could not be indentified properly. I can see it in windows. I tried the reset on the iPod also. what else can I do?? HELP

    uninstalled iTunes and all the recommended things
    Doublechecking. Have you tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

  • HT1339 I have tried all the troubleshooting tips online but my Classic ipod doesnt work. My Itunes keeps telling me that it cannot restore the ipod because the ipod is busy. What can I do?

    I have tried all the troubleshooting tips online but my Classic ipod doesnt work. My Itunes keeps telling me that it cannot restore the ipod because the ipod is busy. What can I do?

    Have you tried rebooting for the Mac and iPod to see if that helps? To reset the iPod, press and hold both the Select/Center and Menu buttons together long enough for the Apple logo to appear.
    It wouldn't hurt to also try plugging the iPod into another USB port and use a different USB sync cable.
    B-rock

  • My  new 4S iphone is not showing in itunes and have followed all trouble shooting tips???

    My new 4S iphone is not showing in itunes and have followed all trouble shooting tips.  It does show in iphoto and wants to download photos.  Any suggestions???

    I've tried a lot of the stuff mentioned at that link and elsewhere, modifying host files etc. trying to downgrade my iPhone 4 back to 5.1.1 no luck , apple has locked up 5.1.1 for my phone and iPad . one post said I'm "stuck with iOS 6" darn I should have been more careful. I have the 5.1.1 Ispw on my MacBook its a permissions thing I don't understand. I'll post when I find a way around it and I will . iOS 6 took away most of my AirPlay functionality . to hek with iPhone 5 I'm starting to look at android. big bummer apple

  • IPod 5th gen is disabled - connect to iTunes. Have tried ALL listed solutions

    But nothing is working. Have tried holding down the home and on/off buttons together until it restarts. Have tried turning off then connecting to iTunes whilst holding down home button until the iTunes icon appears, I selected restore in iTunes and eventually the message came up again "iTunes cannot connect to the iPod touch because it is locked with a pass code. You must enter your pass code on the iPod before it can be used with iTunes". So it tries to restore but still comes up with same message.  iPod is only a few months old - was about to toss it in the garbage then thought this site may help. Have tried all support suggestions on this site many times, very carefully following instructions... Any help is much appreciated by me and my 8yr old son!!

    Recovery mode is sometimes hard to enter. Only if iTunes says "iPod in recovery mode detected" your device is in recovery mode and can be restored. During this process you should be able to set up a new passcode.
    iOS: Unable to update or restore
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    Try DFU mode to restore, if recovery mode does not work, explained in this thread by paulcb

Maybe you are looking for

  • Error while saving service order?

    Dear SAPIENTS, While saving service order system is throwing error in commitment check message number  CO634 can anybody tell where i need to check to resolve this problem? Regards, Kaushal Rai

  • Unable to connect to D-Link DI-624 (ver.C) using iBook G4

    This question is on behalf of my friend. I tried to get her iBook G4 onto the D-Link DI-624 Wireless network but was unable to access the internet. Wired is fine though. The router is setup with WEP 40bit ASCII passphrase and is broadcasting the SSID

  • Can't connect to homepage

    Recently upgraded to 05, want to post a bunch of pics to homepage (which i've done a zillion times before, but not since upgrading on this computer) and i keep getting an error message: "Connection could not be established at this time, check your ne

  • Is Photoshop 6.0.1 too ancient?

    Trying to install photoshop 6.0.1 from my old disc (used in WindowsXP) on my new computer (Windows7). Installing program says my serial number is not a valid serial number (type is AAA000A0000000-000). Does this mean my license is expired, or what? I

  • Delivery document in Billing due list even after complete deivery

    Hi I am facing a situation where in a delivery document still appears in Billing due list VF04 even after completely invoiced. The delivery documents are run in the background. Has anyone faced such a scenrio before ? Thanks Anil Edited by: Kumar Ani