TS1538 my ipod touch 5th gen still wont connect to itunes with all the current software
im trying to connect to itunes to sync and save a back up of my ipod
ive used 3 different cables and done all the steps suggested by apple but it still does not connect to itunes
i need to save a back up in the next few days because i might be getting a replacement later on the week
http://support.apple.com/kb/HT1212
Similar Messages
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i have an ipod touch 5th gen and when connected to itunes i get a message saying itunes was unable to load data class information from sync services. reconnect or try again later. anyone got any ideas? i've tried most things on most forums but still no joy
Try here:
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert
If not successful see the previous discussion on the right side of this page with the green checkmark. -
My ipod touch 5th gen will not connect to itunes, but my computer registers my ipod. i have tried placing my ipod in recovery mode, uninstalled and reinstalled itunes, and restarted my laptop but my ipod will not connect to my itunes..... help ._.
Try
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem -
I recently purchased my iPod touch with no issues. After updating to iOS 8.1.1 I found that my iPod would no longer appear in the latest version of iTunes and when I searched for Apple Mobile Device usb driver in the device manager, it was nowhere to be found. I've already uninstalled and re-installed ALL components of iTunes and read every single help article. I've tried everything. What went wrong?
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem -
IPod Touch 5th Gen won't connect to iTunes
Hi everybody. I got a new iPod touch 5g and it won't show up in iTunes when I try to connect it. I've reset it, tried a different cord, tried updating both iTunes and my iPod and also have tried everything the Apple support page has suggested (restart computer, soft reset of iPod, etc.). The iPod shows up under "My Computer" as a camera, but under "Devices" in iTunes it doesn't show up at all. I can't attempt a restore or anything that requires using iTunes to fix this problem obviously considering my iPod won't even show up in iTunes, so if you please, don't just reply to this saying "Restore it with iTunes" or "Try syncing it". It's impossible to sync/restore through iTunes when your iPod doesn't actually show up in iTunes.
See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem? -
iPod touch 5th gen will only sync to iTunes using an old lightning cable that it's falling apart, will charge with another cable but it won't sync to iTunes already try reset and restore same results..I also update everything using a Mac mini and latest iTunes version and 8.1.3 iOS on iPod touch any help will be really appreciated also try different computer like a macbook pro no luck.
See if yo missed anything here:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
and
Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
My home button is broken ipod touch 5th generation and wont open and itunes wont recognize it
my home button is broken ipod touch 5th generation and wont open and itunes wont recognize it
Turn on without Home/Power Button
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Ipod touch 5th gen says not able to charge when imusing the cable that came with it
My Ipod touch 5th gen says charging is not supported with this accessory when the cord im using is a cable that came with it and the cable is less the 5 days old. i also know the usb slot works for powering the ipod because it was before. i have treid useing different ports on more than one computer but with no luck. any help would be lovely
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
hi I recently dropped my ipod touch and now it wont connect to itunes. Everytime i plug it in, i get an error message saying that the usb device is not recognized
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My iPod Touch 5th generation says disabled connect to itunes but when we connect to itunes it says on itunes that the ipod is locked with a passcode and to go onto the ipod and type in the passcode to proceed but the ipod is still locked. what do i do?
http://support.apple.com/kb/HT1212
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I have a Windows 7 laptop, and recently the hardrive broke. I got it repaired and ever since, my ipod touch 4th gen does not connect to itunes and an unknown error (0xE8000012) appears. What do I do?
try to restore in itunes bye putting in recovey mode turn the ipod off press the home button and plug in the ipod into the computer. an itunes shuld see it in recovery mode and click restore. and that should do the trick.
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Ipod touch 4th gen. Cannot connect to iTunes store.
ipod touch 4th gen. Cannot connect to iTunes store. Also have iOS 6.0.1 update and get software update unavailable message. Wifi is on and working.
Can't connect to the iTunes Store
Make sure time zone is correct too -
My ipod touch 4th gen keep showing connect to iTunes ?
My ipod touch 4th gen keep showing connect to iTunes, and when i do it says its on a recovery mode and must restored. But i dont wanna restore it because I have pictures that i havent saved yet ? what i can i do ? i really need those pictures
Try:
Make a backup of your content on iTunes (computer), then factory restore your iPod touch. -
I have a problem with my iPod touch 5th gen 64GB. When I connect my iPod to my Mac Book Pro laptop my music that I've transferred to my iPod and music playlist will appear in my iTunes my music will play with no problem. Now, when I disconnect my iPod from my computer go into my music, my music playlist and music I've downloaded into my iPod disappears. I reconnect my iPod to my computer, everything shows. Do anyone have a solution I really do appreciate it. Thank You!
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all music and resync
To delete all music go to Settings>General>Usage>Storage>Manage Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
However, there seems to be a bug in iOS 8 or iTunes 12.1.1 that cause this problem and I have not seen a solution -
HT1386 iPod Touch 5th Gen not sync music on iTunes
Hi,
Have just bought an iPod Touch 5th Gen.
When I sync with iTunes I get my podcasts without any problem but I do not get any of my music. It claims "Some of the items in the iTunes library, including ..., were not copied to the iPod Touch because they could not be found"
I am using iTunes 10.7.0.21 and ipod touch is version 6.0.1.
Thanks
MikeGo onto iTunes on your computer and go to your music and right click them and delete them.
When your done, go to iTunes store --> purchased (it's on the side on the right) -> music and click on the cloud.
OR
On your iPod, do iTunes app -> More -> Purchased -> Music -> look for your artist and tap the cloud.
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