TS1538 My ipod touch still not recognized by my computer or itunes

I just bought a brand new Ipod Touch. I plugged it in to my computer and my computer will not recognize it but other things are recognized by the device manager. I installed and reinstalled the newest version of Itunes and it isn't recognized by my computer or Itunes. I checked the USB cables, restarted the computer, restarted the Ipod and did everything in the article iOS: Device not recognized in iTunes for Windows and it still can't be recognized!! What should I do now?!

Did you also check your security software settings?
iTunes for Windows: Troubleshooting security software issues
Did you try to connect in recovery mode?
iOS: Recovery mode

Similar Messages

  • IPod Touch is not recognized by Windows Computer or iTunes

    All the USB ports are fine and the cable work perfectly. When I plug in my Ipod it shows that its charging but the computers dont do anything.
    I checked devices and even fiddled with some third party softwares that might be blocking it but nothing is working.
    my Ipod, Itunes, computer, and antivirus software is all up to date. I tried reseting my Ipod and computer and reinstalling Itunes.
    I also uninstalled itunes removed all components and reinstalled still not recognized.
    I tried a second computer and have the same issue.
    Any Suggestions what to try next?

    Try a different charging/docking cable.  If that does not work then you may have a problem with the docking connector in the iPod itself...

  • Ipod touch does not appear in my computer or itunes

    my ipod touch does not appear in "my computer" or"itunes"
    i have reset the ipod
    switched it on and off and also the PC

    when you connect the ipod what does it do? does it charge? does the cable have connectivity?
    try a different USB port first. also, how did you reset the ipod? can you describe?

  • My ipod touch is not recognized by my computer anymore

    I don't know what to do. It started happening after I updated Itunes a couple of days ago.

    Have you looked at this article:
    http://support.apple.com/kb/TS1495
    (iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows)
    and/or
    http://support.apple.com/kb/TS1538
    (iPhone, iPad, or iPod is not recognized by Windows due to driver installation issues)
    The later would apply if An exclamation point appears next to the device's entry in Device Manager

  • Ipod touch is not recognized by my computer

    My ipod had a black sceen with the apple logo only. I followed directions and connected to computer. New update was done then i received an error that the ipod was not recognized.

    Try here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
    What was the exact wording of the error message?

  • My iPod touch is not recognised by the computer or iTunes

    I have recently whiped my laptop and did a clean install of Windows 7. Now the iPod and the computer both beep when I connectn it to the computer BUT it does not appear as a drive i  the computer, it is not recognised in iTunes and it does not show to be that it is charging.
    I have uninstalled iTunes and all the associsted softwar (in the order designated) and reinstalled iTunes, powered down and restarted both deviceses, and stopped and restarted the Apple Mibile Device software. I even tried to "restore" the iPod and did the whipe on it (bad choise) now it displays the cord and plug and is asking to be connected to iTunes. but the laptop and iPod are not talking past the initial beeps.
    Not sure where to go from here.

    Did you try everything here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

  • My iPod classic is not recognized by my computer or iTunes

    My iPod is not recognized by my computer or iTunes. It worked fine a few months ago but now it doesn't even sync. I tried everything from turning it on/off, reinstalling iTunes, checking the connectivity issues and etc. After going through the connectivity test the only thing I found odd was that it said that the iPod classic running firmware 1.1.2 is not connected. Could that be the issue? And if so, how can I get that firmware running again?

    I have the same issue with my ipod classic, and have gone through these steps. However, when i come to the step where it says to reinstall: "
    Next, open the new version of iTunes and connect your iPod to your computer.
    Select your iPod in the source list and click "Check for Update" under the Summary tab.   iTunes will check to see if your iPod needs to be updated and perform the update for you. "
    there is no ipod listed in the source list to check for any updates under the summary tab. Itunes just DOES NOT see the ipod at all. And this is where I am stuck....further instructions PLEASE!!! Thank you....

  • My ipod touch is not recognized on my computer?

    my ipod touch(3rd generation) is fully charged, but the screen says connect to itunes, when i go to connect, it is not recognized on my computer?

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     
    Then as necessary
    iOS: Device not recognized in iTunes for Mac OS X
    Or
    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • Ipod shuffle is not recognized by any computer or itunes

    I have a first gen. ipod shuffle. It does not show up in Windows or Itunes on two different computers. The original problem was that it would not skip to the next song. I was going to reset or restore it, but I can't because neither computer (dell) that i own recognizes the shuffle. Help anyone?

    I have downloaded that utility but can not use it, as
    when I plug the shuffle into the USB port, it is not
    recognized by either computer I am using. I can not
    reset or restore, because in order to do that the
    computer would have to know the shuffle is plugged in
    and it doesnt. I have tried this on two different
    computers and get the same result, so I dont think
    its a computer issue, its an ipod issue. I also used
    to be albe to play the shuffle on the Xbox 360 and
    now can not.
    Just as a check, did you actually follow the THESE directions...EXACTLY?
    Using iPod shuffle Reset Utility
    1. Quit all running applications on your computer.
    2. Open the iPod shuffle Reset Utility.
    3. Connect iPod shuffle to a USB port on your computer. Do not connect iPod shuffle to a USB port on your keyboard or other non-powered USB hub.
    4. Click the Restore button. If prompted, enter an Admin user name and password.
    5. The restore process will start.
    6. When it is complete, quit iPod shuffle Reset Utility and open iTunes to sync music to your iPod shuffle.

  • TS1538 My iPod Touch is not recognized in iTunes and not seen in My Computer (Windows XP) either.

    My problems began whe I got the notice that iTunes 10.6.3 was ready to update.
    I have a iPod Touch 3rd Gen.
    I have followed all of the troubleshooting steps. I have uninstall all of my security software.  I have followed the steps to uninstall itunes and all of the other programs in order. I have re-installed itunes multiple times.
    I noticed that the Apple Mobile Device USB Driver is not listed under the Device Manager. However, when I follow the directions to "Update the driver" I can navigate to the usbaapl.inf driver file but when I hit the OK button to install I get an error "The specificied location does not contain information about your hardware" and it will  not install the usb driver.
    What do I do now???  Any suggestions?

    Try recovery or DFU mode.
    Basic troubleshooting steps. 
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 

  • My iPod touch is not recognized on my computer and is only showing the connect to itunes screen.

    I don't know what to do. It was working fine yesterday but now it won't recognize it anywhere and only shows the screen "connect to itunes" which it won't let me do.

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     
    Then as necessary
    iOS: Device not recognized in iTunes for Mac OS X
    Or
    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • My 4th gen ipod touch and my 6th gen ipod touch is not recognized by windows 8 or itunes

    Help! Both of my ipods are refusing to be recognized by both windows 8 and itunes. I've tried many different things from redownloading itunes, plugging the cables into different usb ports, using different cables, etc. I'm upset because I have no other ipods availabe and I really cannot afford to buy another one.

    Hello Caitlin,
    I'd suggest taking a look through the following article for a whole host of useful troubleshooting steps that can help get your iPods to reappear in iTunes.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Cheers,
    Allen

  • My ipod touch is not recognized by my computer when I connect

    i connect my ipod, but nothing happens, my computer doesnt detect anything that is connect, and my itunes too
    What can I do to fix it?'

    Did you check if Apple Mobile Device Service is still active on your computer? http://support.apple.com/kb/TS1567
    Troubleshooting "Not recognized in Windows": http://support.apple.com/kb/TS1495
    On a Mac: http://support.apple.com/kb/TS1591

  • IPod Touch is not recognized by Windows 8 and iTunes

    Hi guys!
    I have an iPod Touch 3GS. Since yesterday I can't sync my iPod anymore. Nor Windows 8 or iTunes recognize my device.
    It works in another computer, so is not my iPod.
    I tried plugging it to other usb ports. Nothing.
    I tried restarting the compueter. Nothing.
    I tried updating iTunes. Nothing.
    I tried reinstlling Windows. Nothing.
    I'm out of ideas

    I don't know what I did, but now it works!!! :O

  • TS1369 iPod Touch is not recognized in 'My Computer' but works fine in iTunes for Windows

    Just upgraded to iso 6, I can connect to itunes fine, but  my ipod never comes up in My Computer.
    I have the latest verson of itunes.
    Thanks!

    Try:
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

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