TS1538 PC won't recognize iPhone

I have tried (almost) everything, but my iPhone (and iPod touch, and other iPhones) still isn't recognized by my pc.
I recently re-installed windows xp on my computer and formatted my harddisk, that's when my problems started:
If I try to connect my iPhone to my PC it doesn't say anything at all. It doesn't even charge.
Things I tried and failed:
Used another cable.
Used another iDevice.
Re-installed iTunes.
Deleted the Temp folder in C:\Documents and Settings\Owner\Local Settings and restarted the PC
Restarted the Apple Mobile Device Service
Tried to locate the Apple Mobile Device USB Driver while connecting my iPhone > wasn't listed in the USB controllers list in device manager
So I tried to 'Scan for hardware changes' in the USB controllers
It also doesn't recognize the iPhone as a camera or something else (connected the iPhone and checked if something changed in device manager)
Tried to get the iphone in recovery mode (turn off iphone > holding down home button > connect USB > recovery mode, but it just turned the iPhone on).
My iPhone works fine with other computers. If I turn my iPhone off and connect it to the computer it starts up, but the iPhone isn't charging.

I am having this current problem as well. It is occurring with both of my devices. 3gs and 4s. Work on other computers and the cords work. the 4s will show up wirelessly but not syncable.

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TS1538 itunes won't recognize iphone

my itunes will not recognize my iphone. there is no devices tab what so ever. i have tried restarting my computer. restarting my phone and reinstalling itunes and nothing is helping. any suggestions?

Hy there,
In order for you to solve this problem you have to follow these stept if your running windows:
1'st step is to go into the device manager
2 step is to go to portable devices (it is rught under network adapters)
3 step is to right clic apple iphone and click update drivers
4 step is to brows your drivers from C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
After that your itunes will pump up alown and youl see your iphone right there.
Good luck and sry for my bad righting.
Andrei

ITunes 8 won't recognize iPhone

I'm experiencing this issue on 2 separate computers.
When I was prompted to install iTunes 8, I downloaded and installed. During the installation, an error box popped up saying that the iPod service wouldn't be installed. Of course, once installed, the iPhone is no longer recognized by iTunes, although it's picked up fine by Windows as a "camera". Wanting to transfer my latest podcasts to my iPhone, I installed iTunes 8 it to my work computer (Win XP instead of Vista I run at home) and had the same issue.
It says that the iPod service is running, but iTunes won't recognize it. And of course, iTunes won't let me roll back to an older version. I've been searching for a resolution to this issue. I've tried uninstalling / reinstalling, and no luck. I've found other mentions of this issue, but there never seems to be a resolution for it.
Any help would be appreciated.

I'm having the same problem with an iPod touch 32gb. If you go into "Diagnostics" under "help" on the itunes menu bar, and run the "ipod connection test" or something like that, it'll show "failed" and have a "help" button next to it. This takes you to a web page that lists various steps in solving the problem, beginning with reinstalling iTunes 8. It then recommends several other steps including deleting all iTunes files and shutting down all windows services through "msconfig". The final step recommends wiping your drive and reinstalling Windows then reinstalling iTunes 8. I've tried all but the final step to no avail, but I'm guessing since you tried it with a fresh windows install that it may not even work. I'm hoping there is a resolution for this soon. I still have iTunes 7.7 on my laptop, so I'm considering migrating all my stuff to that until there's a fix. I know it's an iTunes 8 issue, because I synced my iPod +right before+ installing it, just fine. iTunes 8 has never recognized my iPod. Apple has left me with the choice of of re-installing Windows (and subsequently, everything else on my computer) or wiping all traces of iTunes 8 (including music libraries) and rebuilding my entire music collection from scratch, including playlists. Awesome. Just fix the stupid program?

Updated 2.2.1 - Now iTunes won't recognize iPhone (and iPhone won't work)

I had this happen last time I did an update too, but that was fixed by going into my control panel and starting my apple mobile device - I checked and this time all is running. I can't use my iPhone and iTunes won't show it's connected even though it is (so can't restore, etc. since it won't recognize the device). I've tried closing out of iTunes and re-connecting the phone - nothing. I'm on PC using 2003 Microsoft software.
Thanks for any insight.

Sorry, gave the wrong PC info. I'm on XP Professional, version 2002, service pack 3.
Please help!

Itunes won't recognize Iphone but device still charges

Today, I had my Iphone 5c replaced after having issues with the software on my previous iphone 5c. I'm trying to put the data that was on my previous phone back onto my new replacement but Itunes won't recognize my device. I have tried getting the data back on my phone using Icloud but the backup data that is for my Iphone can't be selected as the backup data requires software that is ios 7.1 or later (or something like that). I have selected the option of "set up as new iphone" and just downloaded the software update but I don't know how to get back to the screen that shows the icloud backups.
I have also tried all the recommended things for when the device cannot be detected with itunes (ex. reinstalling itunes, restarting apple mobile device support< ect.)
If you can help with how I can get my itunes to recognize my iphone or how i can set up with icloud after selecting "set up as new iphone" that would be great

Set the phone up as a new phone. Then update the iOS to 7.1. After the update is complete restore your phone from your backup.

Itunes won't recognize iphone 3gs after upgrade to IOS 5

Backup for Iphone on itunes was made on DELL INSPIRON MINI 10 laptop running XP Professional, Thursday evening 10-13-2011.
Upgraded Itunes to new system (ios 5) Friday evening 10-14-2011.
Connected Iphone to laptop Saturday afternoon to sync and upgrade phone to ios 5. after 2 hours phone was wiped clear, and itunes dropped recognition icon from list. several attempts were made to re-sync. all failed, itunes would not recognize. ended up restarting phone and installing upgrade on another computer. Laptop still failed to recognize.
attempted upgrade to Ipod and it locked up on "Disconnect before removing'. opened Itunes dropdown and selected 'Diagose devise' and was able to restore ipod and sync with itunes. afraid to attempt 'diagnose' with iphone, now that it is working.
back-up for iphone still appears on itunes,,,, just can't back it up...XP is unable to 'ICloud' and my DELL Window Vista Home Premium won't install updates so ICloud won't load....

Help please - my computer does not recognize iPhone after upgrading to IOS4 and iTunes 9.2 ---- I have WIndows 7 --- have tried EVERYTHING and still it does not work. I want to do my albums via the computer, not iTunes since it adds the Photo Library folder, which is a duplicate of all my picture folders.
Does anyone have a real solution please? I have uninstalled, installed, deleted drivers, installed drivers - the computer says the drivers are working, but obviously not.
When is Apple going to post the solution so that people will know what to do - seems everyone has an idea, but none are working for me and the extra photo folder frankly drivers me crazy ---- something about iPod cache ----- do not want duplicate pictures.
And, will albums be able to be edited - can these pics not be sent to Facebook.
I know, several topics ----- what a mess Apple has created with IOS4 and iTunes 9.2. Ready to send the phone back!

ITunes won't recognize iPhone 5 after I attempted to download iOS 7

I tried to download iOS 7 and I got an error message and iTunes said the update failed. Since that moment, my phone has shown the iTunes logo with the cable, prompting me to plug my phone into my computer and sync it with iTunes. Conveniently enough however, iTunes won't recognize my iPhone when I plug it in, but it will recognize my iPod touch when I plug that in to the computer. I have restarted my computer, reinstalled iTunes numerous times and yet nothing has worked. So essentially I have no ability to restore my phone and no ability access it in any way shape or form.....any help?!

What version of iTunes are you running?
Allan

Mac won't recognize iPhone after updating to Snow Leopard

Ever since I updated to Snow Leopard, my mac won't recognize my iphone when I plug it in. It will charge it, but will not sync. My itunes is up to date and i restarted my phone and mac. Did not work.

Have you tried the iPhone forum? https://discussions.apple.com/community/iphone/using_iphone

ITunes on new computer won't recognize iPhone.

My new laptop won't won't recognize my iphone 4s. The iphone is only abt a month old. My old computer crashed and I went through the steps of deauthorizing all computers and authorizing the newest one again. However, itunes still won't recognize the iphone! I don't know what else to do. I also have the icloud and imatch set up for the iphone. And auto downloads of new purchases. This part does work on the new computer. Any help would be greatly appreciated.

maybe this post by Zevoneer helps.
JGG

Computer won't recognize iphone 4 verizon

I have three iphones. my computer won't recognize my iphone 4 verizon, but it will recognize my iphone 3s and my iphone 4 att. Why won't it recognize my iphone 4 verizon?

http://support.apple.com/kb/TS1538

Computer won't recognize iPhone camera

I used to have an original iPhone and I used to be able to import my camera roll. It randomly stopped working after a couple of months. I now have a 3GS and it still won't work. I have a Dell Inspiron running Vista. iTunes will still recognize my phone, but my computer won't recognize my phone or the camera. Any ideas about what happened or how I can import pictures again?

In my case, the computer stopped showing images that were on the iphone and only showed blank squares.
You might try this. Open the Image Capture application on your Mac. Open the menu item, Devices > Browse Devices.... If there is a Local Device called Digital Camera rather than the name of your iPhone, see if there is a Connected box that is not checked. Check it and you may find that the device will change to the name of your iPhone and things may begin to work.
If it is checked, you might try unchecking and then rechecking the box.
If your iPhone doesn't show up in the Local Device list, this might point toward the problem. Call iPhone support.

Mac won't recognize iphone

I hate APPLE right now. Why have they "suggested" to upgrade to Snow Leopard to make my life better, but all it has done is turn our mac into a rock with a screen and itunes will not recognize iPhone 4S anymore. Wouldn't be a problem, but I have drank the Kool-Aid and we own 4 iphones, 1 ipod touch, 2 ipads, and several ipod nanos of various ages. Mr. Cook, it has to be simpler than erasing a hard drive before installing a new operating system. Shouldn't we be able to install over the one you tell me isn't as good as the new one? If it were that good, I would think it would be able to avoid crashing with the old OS still installed. I bought two of my kids iPhones for Christmas which will cost me the $100 to buy them. and the $145 per month for a pretty basic family plan with AT&T so for $3600, shouldn't they be able to sync them to the "cool new" iTunes on Snow Leopard? Snow Leopards are on MY endangered list right now!
Can anyone tell me how to get iTunes to sync with my devices again?
I've already tried all the Apple steps on their website and even deleted iTunes through the Terminal to reinstall. No joy!

The Mac OS X (10.6.3) I the tag line didn't get you there? The iTunes installed would be whatever version they have online as of 12/25/12. Yes that would be Christmas night. Would love to give you the version number but my new "rock with a screen" takes overnight to reboot and today is my lucky day, we get to reboot two times (using my unsynced iPhone 4S to respond). I'm guessing you didn't get anything on your Christmas list. Keep your chin up JB there's always next gen iPhone5S.

Itunes won't recognize Iphone 3Gs

Itunes won't recognize my new iphone3Gs. I've done everything there is to do except upgrade itunes to 8.2 & can't do that because of error-no access to windows installer. Any help would be appreciated.

What's the operating system?
What's the exact error message?
You might be able to download windows installer form the microsoft website and get past that error.

TS1538 after update to itunes 11.1.4.62 won't recognize iphone for syn

after i updated my itunes to version 11.1.4.62 (as of 29/01/2014) and after i plugged my usb cable connected with my iphone, my iphone didn't appear as usual on the itunes for syn but my window 8 do pick up the iphone device and the iphone is charging as normal.

Hy there,
In order for you to solve this problem you have to follow these stept if your running windows:
1'st step is to go into the device manager
2 step is to go to portable devices (it is rught under network adapters)
3 step is to right clic apple iphone and click update drivers
4 step is to brows your drivers from C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
After that your itunes will pump up alown and youl see your iphone right there.
Good luck and sry for my bad righting.
Andrei

ITunes Won't Recognize iPhone / Crashes

Since Sept. 28, 2010, I've been unable to sync my iPhone with iTunes on my PC. iTunes exhibits one of the following symptoms: (1) iTunes is very slow to start; recognizes my iPod but not my iPhone; (2) iTunes locks up and crashes after startup; or (3) iTunes won't launch.
I've called Apple tech support, and removed and reinstalled iTunes, Bonjour, QuickTime, and all apple components 3 times. This has not resolved the problem. QuickTime continues to work fine despite problems with iTunes.
In the EventViewer there are problems with Bonjour loading on system startup. I've "disabled" Bonjour at system startup, and reinstalled iTunes, but this has not resolved the problem.
I am not running IOBit's Advanced SystemCare Utility, which has been mentioned as a problem for some on this site. Computer is a Dell Vostro 430 desktop (6 months old), and TrendMicro is my virus software.
Please help. I want to be able to backup my iPhone again.

Good gracious. At 8.24 am on 30 September, you launched iTunes and it did a repair install of itself because a file didn't show up when it checked actually-installed files against the records of what should be on your machine in the iTunes installation database. The file in question is the:
C:\Program Files\iTunes\iTunes.Resources\RatingFont.png
That usually indicates file or disk damage. And there's been plenty of suggestions of similar sorts of damage in the other error/warning events and attempts to run sfc. So rather than a System Restore, I think we should instead try running a chkdsk over your C drive.
There's instructions in the following document. Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r, depending on how you choose to go about it. You'll almost certainly need to reschedule the scan to run on restart. This sort of scan of the C drive should take quite a while ... if the scan stops after a few minutes or seconds, something's interfering with the scan.
[How to perform disk error checking in Windows XP|http://support.microsoft.com/kb/315265]
Does the scan find/repair any damage?
If so, let's do another complete uninstall/reinstall of iTunes and related software, as per the following document. If Windows doesn't let you delete any files or folder, post back to let us know what the error messages say, and which files/folders you're getting them on. (My concern is that other file damage may have interfered with the replacement of program files during previous attempts at uninstall/reinstalls, which is why the problem has persisted past the previous uninstalls and reinstalls.)
[Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP|http://support.apple.com/kb/HT1925]
If everything repairs/uninstalls/deletes/reinstalls successfully, do your iTunes, BonJour, iPhone, etc, start behaving a bit better for you?

TS1538 PC won't recognize iPhone

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