TS1538 Problem connecting iPhone via wifi to iTunes

Since upgrading to iOS6 and the new iTunes software, I have trouble connecting my iPhone 4s to iTunes via wifi.  I must shut down the iPhone and restart it to connect via wifi to iTunes.  But this works only once, the process must be repeated each time.  Does anyone else have this issue?  Is there a resolution?

Try a different USB port or sync cable.
Close and restart iTunes on the PC.
Restart the PC.

Similar Messages

  • Slow start up of iTunes 10.6 on Windows 7 & Network issues connecting iPhone via WiFi

    Ever since I updated to iTunes 10.6 and iOS 5.1 both my computer don't want to open iTunes quickly and my Phone doesn't get noticed on iTunes via WiFi on my network. When I go to start iTunes from the icon on my desktop it doesn't pop up on screen right away like it did on the version before 10.6 and on iOS 5.0.1 my phone would sync and connect on to iTunes to update apps just fine now all that has changed. Doesn't want to connect to update apps on my network via WiFi and I have tried a few different things to see if I could correct the issue but nothing has worked. I tried what another person posted to try and it did not work, I also uninstalled, rebooted computer and reinstalled iTunes but that did not work either. Nothing I have tried seems to work, it must be a Apple glitch in the software for Windows 7 to have iTunes 10.6 and iOS 5.1 not to work properly like it should as it once did without fail. Before on the versions before this everything worked just fine no issues. Apple get with the program and fix these issues we are having please. Thanks and hope they get it fixed and straightened out quick!!!

    Well, here is the results of my Diagnostic Test of the phone when plugged into the computer. Maybe with this someone would be able to see something that might need looking into, if so please let me know. Thanks so much in advance. I have not tried going back to a older version of iTunes as I am just gonna wait and see if Apple can correct it, hopefully they can. It seems as if on update they left something out to make iTunes, and Syncing not working properly.
    Microsoft Windows 7 x64 Ultimate Edition Service Pack 1 (Build 7601)
    System manufacturer System Product Name
    iTunes 10.6.1.7
    QuickTime not available
    FairPlay 1.14.37
    Apple Application Support 2.1.7
    iPod Updater Library 10.0d2
    CD Driver 2.2.2.0
    CD Driver DLL 2.1.3.0
    Apple Mobile Device 5.1.1.4
    Apple Mobile Device Driver 1.59.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.5.502
    Gracenote MusicID 1.9.5.115
    Gracenote Submit 1.9.5.143
    Gracenote DSP 1.9.5.45
    iTunes Serial Number 0037AA9C0E1D0A58
    Current user is an administrator.
    The current local date and time is 2012-04-02 10:38:23.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is supported.
    Video Display Information
    ATI Technologies Inc., ATI Radeon HD 3300 Graphics
    **** External Plug-ins Information ****
    No external plug-ins installed.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:    Removed by me
    Description:    Removed by me
    IP Address:    Removed by me
    Subnet Mask: Removed by me 
    Default Gateway: Removed by me 
    DHCP Enabled:    Removed by me
    DHCP Server:    Removed by me
    Lease Obtained:   Removed by me
    Lease Expires:    Removed by me
    DNS Servers:    Removed by me
    Active Connection:    LAN Connection
    Connected:    Yes
    Online:        Yes
    Using Modem:    No
    Using LAN:    Yes
    Using Proxy:    No
    Firewall Information
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was successful.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2012-04-02 10:37:10.
    **** CD/DVD Drive Tests ****
    No drivers in LowerFilters.
    UpperFilters: GEARAspiWDM (2.2.2.0),
    D: ATAPI iHAS422   8, Rev 4L11
    Drive is empty. Did not have CD/DVD in it for the test of it.
    **** Device Connectivity Tests ****
    iPodService 10.6.1.7 (x64) is currently running.
    iTunesHelper 10.6.1.7 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    Universal Serial Bus Controllers:
    Standard Enhanced PCI to USB Host Controller.  Device is working properly.
    Standard OpenHCD USB Host Controller.  Device is working properly.
    Standard OpenHCD USB Host Controller.  Device is working properly.
    Standard OpenHCD USB Host Controller.  Device is working properly.
    FireWire (IEEE 1394) Host Controllers:
    LSI 1394 OHCI Compliant Host Controller.  Device is working properly.
    Connected Device Information:
    Joey’s iPhone, iPhone 4S running firmware version 5.1
    Serial Number:    Removed by me
    **** Device Sync Tests ****
    Sync tests completed successfully.

  • Is there any problems in iphone 5 wifi? others connecting but mine is not.. sometimes depends on distance!

    is there any problems in iphone 5 wifi? others connecting but mine is not.. sometimes depends on distance! help pls

    Hello Angelver22,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/ts1398
    Unable to connect to a Wi-Fi network
    Verify that you're attempting to connect to your desired Wi-Fi network.
    Make sure you're entering your Wi-Fi password correctly. Passwords may be case sensitive and may contain numbers or special characters.
    Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
    previously connected Wi-Fi networks and passwords
    recently used Bluetooth accessories
    VPN and APN settings
    Have a nice day,
    Mario

  • My iPhone 4 was connected to my wife's iTunes account in error and then disconnected in the middle of the sync. I lost my phone contacts

    my iPhone 4 was connected to my wife's iTunes account in error and disconnected in the middle of the sync. I lost all my phone contacts and photos on my phone. Is there a way to recover them? I tried to recover from an earlier date and that failed. Any suggestions?

    If you go to iTunes on your computer click on the App Store and scroll all the way down .  In the bottom right of the screen is a map logo.  Click on that and then chose the flag for the country you want

  • Itunes 12. I can not see my ipad / iphone via WiFi

    Itunes 11 was upgraded to itunes 12 without a warning. Now, side bar is lost and IN ADDITION ()  I don´t see my ipad / iphone via wifi. How can I reset sichronization ?
    How can I DOWNGRADE to itunes 11 ?

    SinluFrank wrote:
    already tried all suggestions from the support page, except re-installing Itunes.  any suggestions?
    Yes. Reinstall iTunes. If that is the point at which you stopped trying the support suggestions then it makes sense to me, that you move on to the next suggestion and if reinstalling iTunes is the next suggestion, so be it.
    However ....  I too have issues that arise out of the blue with my iPad being recognized in iTunes and what I always do and it eventually works is to quit iTunes, restart my MacBook, and reboot my iPad.
    Rebooting the iPad is the last thing that I do and only if I have no success with quitting iTunes and restarting the Mac. It may take a few tries to work, but if you are that dead set against reinstalling iTunes, then give it a try.

  • Bonjour, lorsque je fais la mise à jour d'une application sur mon iphone, elle ne se met pas à jour automatiquement lorsque je synchronise via WIFI avec itunes. Cela était le cas avec mon ancien iphone 4g et l'ancienne version d'itunes.

    Bonjour, lorsque je fais la mise à jour d'une application sur mon iphone, elle ne se met pas à jour automatiquement dans itunes lorsque je synchronise via WIFI avec itunes. Cela était le cas avec mon ancien iphone 4g et l'ancienne version d'itunes. comment faire ?

    Mac OS X: Gray screen appears during startup - Apple Support

  • ITunes loses iphone via wifi

    iTunes loses iphone via wifi and find it after rebooting device.
    How to fix it?

    Hi Elianovsky,
    I apologize, I'm a bit unclear on the exact issue you are having. If you are talking about issues syncing your iPhone to iTunes via WiFi, you may find the troubleshooting in the following article helpful:
    iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi syncing
    http://support.apple.com/kb/TS4062
    Regards,
    - Brenden

  • Setting up IMac over Ethernet to use IPhone via WIFI

    I have just stopped using a wireless router via Airport. I now use the Homeplug AV adapter system via Ethernet. I have internet no problem, but now have no network that will enable me to connect my IPhone via WIF to the internet through my IMac. Can someone please help?

    Duane, not being a dumb taquito, I try not to post something of which I know nothing about. However, that still manages to occur occasionally! When the OP asked for help, I knew nothing about his issue. I had never shared an internet connection wirelessly. But in my mind I thought that this indeed should be possible with a Mac with an AirPort card. I experimented.
    Not having an iPhone or an iPod Touch I used my iMac and my Mac mini. They are in rooms on opposite ends of my apartment. I set up a wireless airport network from my Mac mini to share its ethernet internet connection wirelessly with the iMac. I did it exactly as I shared with the OP. It took all of 3 minutes, start to finish. Then I walked to the other end of the apartment and connected the iMac to this wireless network and was surfing the internet from the Mac mini's ethernet connection in all of 30 seconds. It was a secure wireless connection.
    I have now followed your instructions. They also worked flawlessly and because they were now familiar steps took barely two minutes to set up, walk, connect and surf. The results are identical!
    However, if the OP only had your instructions to follow and did not encounter an AirPort service in Sys Prefs>Sharing, they would have been up the proverbial +cala de la mierda+, without a paddle.
    Dah•veed

  • Upload multiple files to iphone via wifi - completely freeze

    Hi,
    I upload files to iphone via wifi and air sharing app a lot. Just connect with finder and drag&drop files one at a time and everything is fine, but when you select more files and try to copy them to iphone together Leopard completely freeze. Totally. You cannot force quit finder, cannot run activity monitor, cannot kill finder in terminal or even restart the computer. Just shut down with holding the power button...
    What's wrong? :/
    (sorry for english;)

    when i had around 50 reports to move from local to server , best idea is to a )  place all your reports in C:\..\My Documents\PC_NW\..domain1..\..username..\AppInfo\..appsetname..\..application..\eExcel\Reports  (local folder ) 
    b)  open BPC excel -> etools-> Save Dynamic templates -> reports
    c) Select Local folder select all the files you want to copy ,and right click copy
    d) Select Company folder paste files

  • Cannnot connect iphone 5s after uninstalling itunes and reinstalling, gives me error message

    cannnot connect iphone 5s after uninstalling itunes and reinstalling, gives me error message

    Hey spenjor,
    Thanks for the question. I understand that you are experiencing issues connecting your iPhone 5s to iTunes. The following resource may assist you:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    If your issue persists, can you elaborate on the error message you are receiving?
    Thanks,
    Matt M.

  • Sync iphone via wifi

    It seems like an obvious oversight to not allow synching on the iphone via wifi. It would be so much more convenient for me that plugging in the cable all the time. I don't need to sync video or mp3 all the time so I don't think data transfer would be an issue. It would also mean fast synching wherever there was a wifi connection. I'm wondering if this is another 'mobile me gottcha'
    Chrs
    tim

    It wouldn't be slow if you just wanted to sync emails / contacts (the main application) - how could it be - that's how I access email all the time (through wifi). Also mobile me does it through mobile connections with email and contacts which is even slower than wifi most of the time.
    I don't actually think audio files would take that long either - especially after a first sync - though i'm happy to do this with a cable
    as for security, again, that's how i access email all the time anyway so i can't see that being a problem

  • I am having problems connecting to home wifi.  It was working, but now all I get is a blank white screen.  I re-booted with no success.

    I am having problems connecting to home wifi.  It was working, but now all I get is a blank white screen.  I re-booted with no success.

    Hi, blank white screen where exactly?
    Make a New Location, Using network locations in Mac OS X ...
    http://support.apple.com/kb/HT2712
    10.5, 10.6, 10.7 & 10.8…
    System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.
    10.5.x/10.6.x/10.7.x/10.8.x instructions...
    System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.
    The interface that connects to the Internet should be dragged to the top of the list.
    If using Wifi/Airport...
    Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.
    For 10.5/10.6/10.7/10.8, System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...
    208.67.222.222
    208.67.220.220
    (There may be better or faster DNS numbers in your area, but these should be a good test).
    Click OK.

  • I am trying to reorganise my apps on my iphone via the new itunes software, you don't seem to be able to move one app at a time to a different screen, just move the screens around, what am I doing wrong

    I am trying to reorganise my apps on my iphone via the new itunes software, you don't seem to be able to move one app at a time to a different screen, just move the screens around, what am I doing wrong

    Re: That garbage is unreadable.
    If you really want help, stop messing with the fonts and post so that others can read and offer suggestions.
    Or better yet... try a search, I'm certain you'll find a solution to whatever issue you're experiencing.
    I have found that many times it is the things that make you most angry that push you to action. This was the case here. Thank you for causing me to get so angry that I found the answer myself.

  • Ipod 5th gen not updating ios 7.1 via wifi and itunes.

    hi support team, i have an ipod touch 5th gen bought last year. Previous version was ios 6 but later succesfully installed higher ios 6. . . versions. Just this month, i have notifications on newer version which is ios 7.1. However, i can't update it on my ipod thru wifi and itunes. Error was seen. I have tried to restore it also via itunes but error still evident. pls. help. thanks

    That sounds like a problem with your internet connection
    Try disabling the computer's antivirus and firewall.
    - Next try the manual install method of:
    iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
    - Then try on another computer

  • Ipad 2 will not update via wifi nor iTunes

    I have waited and tried to update to iOS 7. When trying to update via wifi I get unable to check for update. I plugged into iTunes and I get there is a problem downloading software for iPad. An unknown error occurred - 12002. I click more info and nothing on this page helps. Has anyone had this problem? Help!

    Naalamc wrote:
    It's an ASUS, Windows 8, Version 11.1.3.8
    Thank you.
    Your iPad has iOS 4... See Here >  http://support.apple.com/kb/HT4972
    OR...
    Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
    See the Using iTunes Section Here...
    How to update your iPhone, iPad, or iPod touch

Maybe you are looking for