TS1538 Since my iPhone 4 update I can no longer up date it through my computer I am running windows 7 and before the iPhone update I didn't have any problems now I get the error message iTunes could not connect to this iPhone. An unknown error occurred (0
Since my iPhone 4 updated I can no longer sync it or charge it with iTunes I get an error message ------>iTunes could not connect to this iPhone. An unknown error occurred (0xE000084)
From this support document http://support.apple.com/kb/TS3694 see this:
Unknown Error containing "0xE" when restoring
To resolve this issue, follow these steps. If you have a Windows computer with an Intel® 5 series/3400 series chipset, you may need updates for your chipset drivers. Learn about issues syncing iOS devices with P55 and related Intel Chipsets.
Similar Messages
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When I connect my iPad to my iMac I get a repetitive flashing error message "iTunes could not connect to this iPhone. This device is no longer connected." iPhoto eventually launches but iTunes will not launch iTunes. iPad will not charge. Restarted iMac and rebooted iPad and no difference.
Hi GJ374,
Thanks for using Apple Support Communities. This article has steps you can take for issues with your iPad not being correctly recognized in iTunes:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
- Ari -
I keep getting this message and don't know what to do to fix it. I've checked and I have both the latest operating system and iTunes. I also have the latest O/S for the iPhone 4S,
Has anyone else seen this message and figured out how to fix it?
MikeThis could be caused by a USB connection issue. Make sure the iPhone is directly connected to the Mac using the USB cable it came with. Also, try disconnecting all other USB devices.
If you haven't already try resetting the iPhone by holding the Home and Sleep/Wake buttons until you see an Apple logo as described here:http://docs.info.apple.com/article.html?artnum=305743 -
Windows 7 Pro
When I plug in IPad USB to computer and ITune I get this error message; Itune could not connect to this IPhone. An unknown error occurred (0xE8000084.Have you tried the troubleshooting on this page : iOS: Unknown error containing '0xE' when connecting to a Windows PC ?
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what can i do to sort my ipod touch 4th gen, when ever i connect it to my laptop my itunes keeps saying, and i quote "itunes could not connect to this ipod, an unknown error has occured" please helpppppp i have not had my ipod for long either
- Try restoring on another computer.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
Can anyone help me? My iPhone 5s is flashing the apple screen on and off and I can turn the phone on properly or off. When I connected it to iTunes on my windows 8 computer I got the following message: iTunes could not connect to this phone. An unknown error occurred OxE8000084. Can anyone help me correct this so I can start using my phone again.
Thank youhttp://support.apple.com/kb/TS3221
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TS3694 Error message "Itune could not copy 'song' because of an unknown error occured"??
I purchased a couple of albums from Amazon and downloaded to Itunes. I have done this many times in the past. I can play the songs on Itunes but when I try to upload that music to my Ipod I get an error message "Itunes could not copy "song" to the Ipod because of an unknown error has occured. I have purchased many albums and songs from Amazon and even the Apple store and never had this problem. Has anyone had this happened and was there a fix to be able to upload the music to the Ipod??? Any help would be much appreciated!!
1.Update your Quicktime
2.If you have local Admin rights righ click Flash and try "Run as administrator"
When trying to export a MOV file
Are you importing a mov file and having trouble to export to swf/mov
or
do you mean you have an animtion you want to export to Quicktime? -
i updated the newest version of itunes on our 3rd gen itouch, now we get the message itunes couldnot connect to this ipod because an unknown error occurred (0XE8000001) - what do we do?
Try this:
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting -
My iPad wont turn off completely, nor will it boot up, it just keeps thinking about it. Pretty sure my kids ran up all the memory, and I tried connecting it to iMac to dump pictures, but it only lets me get through it half way, and continues to reboot and gives me through iTunes the error message that it could not save the pairing record?
Disconnect it and restart your iMac and try again.
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and i cant restore because my music and stuff are not on itune because i restored my computer
Turn your iPhone to a DFU mode and restore it
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ITunes could not connect to this iPhone. The device is no longer connected
A few days ago, my iPad 3 A1430 screen turned black. Siri was still there but very slow to respond. The following day, the screen display returned (the usual green background colour but a much smaller display and not a single icon present). Siri was back up to speed, could play music, display info but could not respond to calendar enquiries etc. The iPad would switch off but not reboot. I let the battery level drop to zero then re-charged: iPad now working again.
Wanting to back-up my iPad, I ran iTunes version 12.1.0.50 on iMac (Yosemite 10.10.2). I have PCemulator installed and when the iPad connection was made, I received the usual screen prompt for which to connect to Mac or PC. (The problem starts here: - the prompt was flashing on/off). I selected Mac & received the message “iTunes could not connect to this iPhone. The device is no longer connected”.
Rebooted PC and iPad, connecting iPad offers no device prompt, only the same error message.
Successfully backed up iPhone 6 using iTunes.
Upgraded iPad software to IOS 8.2 and connected again. No effect, same error message.
Looked at various Apple posts but couldn’t find a solution. After several iMac & iPad reboots, eventually managed to back-up my iPad and in the process lost all my iPad music built up over the years on my old PC. Managed to recover these music files from my old PC and load them onto iTunes on my iMac. Tried to sync my iPad but back to error message “iTunes could not connect to this iPhone. The device is no longer connected”.
Any solution?I have the same problem. In fact when I plug in my iPad 2 updated to ios 7.0.4 I get that same message and it crashes my entire system - forcing me to reboot.
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ITunes could not connect to this iPhone. You do not have permission.
iTunes could not connect to this iPhone. You do not have permission.
Upgraded iPhone 5 to IOS v7.1 last week and now my Macbook Air(OS X 10.9.2) will NOT recoginize it and continually gives the error message "iTunes could not connect to this iPhone. You do not have permission." when plugged into iTunes (11.5.5)
Called Mac service they told me to restore phone to factory settings - done NO change
Tried different USB cables -NO change - plugged ito friends MacBook - it recognizes the iphone; plugged in froends iPhone to my MBA and iTunes recognozes it.
Took to Mac Service Shop - they told me to reinstall iTunes - done NO change
Back to Mac Service shop - told me to reinstall Maverick - done No Change
H E L P
I now have a factory restored iPhone with NONE of my contacts, messages or apps on it - USELESS
A backup of the iPhone sits on my Macbook Air but it won't recognize the iPhone so that is also USELESS
HELP
PLEASE any suggestions? This is really frustrating OBVIOUSLY there is a bug on the MBA and/or Maverick that is blocking this iphone ONLY
H E L PPlease read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
Cannot sync iPhone "iTunes could not connect to this iPhone. Could not allocate a resource."
Cannot sync my new iPhone 5S to my new Macbook Pro. Keep getting error message "iTunes could not connect to this iPhone. Could not allocate a resource." Old iphone 4S will not sync either but iPod Classic synced fine. Spent 2 hours on phone with Applecare trying various things including reinstalling itunes, disk repair, authorizing computer. Nothing has worked.
This totally worked!
http://khellek.blogspot.com/2012/10/itunes-could-not-connect-to-this-iphone.html -
The error says, "iTunes could not connect to this iPhone. Could not connect to the device." But it is connected and shows up in iTunes but won't sync or show apps. Never happened before.
Have you seen this Apple support document?
http://support.apple.com/kb/TS3221
B-rock -
iPhone 5 running latest software (8.0.2) getting message "iTunes could not connect to this iPhone. The session ID is missing." Can anyone assist? Not sure what this means.
Hey dv107folsom,
Thanks for the question. After reviewing your post, it sounds like iTunes is not connecting to the iPhone. I would recommend that you read these articles, they may be able to help you resolve or isolate the issue.
iOS: Device not recognized in iTunes for Windows
iOS: Device not recognized in iTunes for OS X
Thanks for using Apple Support Communities.
Have a nice day,
Mario
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