TS1538 The Apple Mobile Device USB Driver has the Yellow ! for a status

Windows-XP, current vesion of iTunes and current version of iPad OS.
I have uninstaller iTunes and reinstalled. I have removed the Apple Mobile Device USB Driver restarted my PC, PC notices the iPad when I plug in the USB cable. I go thru the install process and it doesn't work. This iPad worked on this hardware before I installed a new HD, nw Windows-XP etc.
I have read and read on the internet and have tried everything. But my iPad will not connect to my PC. I tried repairing the Apple Mobile Device Support, but without a functioning Apple Mobile Device USB Driver it doesn't repair.

Have you done:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
What results do you get when you run this:
iTunes for Windows: Device Sync Tests
Do both the Home button and Power button work OK normally?

Similar Messages

TS1538 What do I do after step 6 in "If the Apple Mobile Device USB Driver is not listed"?

i'm very confused about step 5, "Verify that the Apple Mobile Device USB Driver is installed" > "If the Apple Mobile Device USB Driver is not listed", what do I do after step 6? I looked for and found the entry that recognizes the device as a camera, "Apple iPhone, now what? I'm trying to resolve an issue. After an iTunes upgrade in July 2012, I have not been able to get my iTunes to recognize any of my devices. I have uninstalled/reinstalled iTunes, all the steps. Now I'm on this one and I don't know what to do after this step 6. I looked and found the entry.... now what??? I am out of room on my phone because everything I buy on iTunes on the computer mysteriously appears on my iPhone 4, and everything I buy on my iPhone mysteriously uploads onto my iTunes the next time I open it. My phone will charge when connected to the computer, and Windows recognizes it and asks how I want to open pictures, etc. But in iTunes it will not show up under Devices. This is getting beyond ridiculous and I have to get some of this music off of my phone!

Found a possible solution for me.
While the phone was plugged into my computer and iTunes is CLOSED.
1. I went to Services in Windows.
2. I selected Apple Mobile Device and right clicked and selected "Stop".
3. Then I right-clicked again and selected "Start".
4. Then I went to Device Manager and right clicked my iPhone with the yellow alert icon and selected "Uninstall". You will get a warning about uninstalling the device. Click OK.
5. At the top of Device Manager I clicked the Action menu and selected "Scan for Hardware Changes".
This re-installed the iPhone and everything started working again.

I updated to iTunes 10.7 and now iTunes does not see my iPod Touch. It says the Apple Mobile Device USB Driver cannot be installed.

I updated to iTunes 10.7 and now iTunes does not see my iPod touch. After the update I got a message that the Apple Mobile Device USB Driver could not be installed. I have uninstalled and reinstalled iTunes 3 times, but still cannot fix the problem. I have followed the suggested fixes in Apple Support. Any suggestions? Thanks!

Try the actions here for that driver.
iOS: Device not recognized in iTunes for Windows
I would first do this:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

ITunes won't recognize my iPod. I have the Apple Mobile Device USB driver installed in my programs but it doesn't show up in my Device Manager or Services. Can someone help?

So I connected my iPod to iTunes and an error message came up saying it needed an updated version of iTunes 64 bit and I was missing the Apple Mobile Device USB driver so I downloaded it because another discussion said that was the solution. I did but it wont show up in my device manager or services. Can someone help me figure out whats wrong?

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

After updating to iTunes 12 the Apple Mobile Device USB Driver is not listed, I use Windows 8.1, how can i solve this?

After I updates ITunes to the latest version (12), ITunes wont find my iphone and Ipad anymore, after searching I found that the Apple Mobile Device USB Driver is not listed anymore, on the support website of Apple it doesnt explain how to solve this,.
I use Windows 8.1 and so now also ITunes 12, both my Iphone 4S and Ipad Air have the latest IOS version.
I hope anybody can tell me how to solve this that the Apple Mobile Device USB Driver is back, thank you

Found a possible solution for me.
While the phone was plugged into my computer and iTunes is CLOSED.
1. I went to Services in Windows.
2. I selected Apple Mobile Device and right clicked and selected "Stop".
3. Then I right-clicked again and selected "Start".
4. Then I went to Device Manager and right clicked my iPhone with the yellow alert icon and selected "Uninstall". You will get a warning about uninstalling the device. Click OK.
5. At the top of Device Manager I clicked the Action menu and selected "Scan for Hardware Changes".
This re-installed the iPhone and everything started working again.

Apple Mobile Device USB Driver has a driver problem MTP USB DEVICE ACCESS IS DENIED

I can't do anything i tried to update driver and nothing here is what all it says apple mobile device usb driver has a driver problem MTP usb device access is denied

DON'T DO ANYTHING LISTED BY APPLE SUPPORT.
Just try this -
Start computer in safe mode, go to device manager, locate Iphone, Ipod, or Apple Mobile Device Manager. Update/install driver in safe mode and - voila, successfully installed and no more access denied errors.

I synced my phone lastnight and now it says my phone cant connect to computer the Apple Mobile Device USB Driver doesnt work?!? i deleted itunes and reloaded still not working.... Does anyone know how to fix??? i just want to upgrade to IOS6

Does anyone know why my Iphone will not connect to my computer all of a sudden? I backed it up lastnight. Now it wont even register with my computer.... It says Apple Mobile Device USB driver doesnt work all of a sudden???? i tryed deleting and reloading and nothing is working!!! someone please help =)

Have you done:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
What results do you get when you run this:
iTunes for Windows: Device Sync Tests
Do both the Home button and Power button work OK normally?

I cannot load the apple mobile device USB driver to my computer

I've been trying to load the Apple Mobile Device US Driver to my computer but cannot. When I go to the Device Manager and plug in my ipod nano the device briefly flashes in the disk drive heading, but then immediately disappears. What do I do?

Hello Zotdragon,
Thanks for using Apple Support Communities.
To troubleshoot your iPod nano not appearing in iTunes on your PC please follow the steps in the article linked to below.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Take care,
Alex H.

I'm missing the Apple Mobile Device USB Driver.. iPhone isn't recognized in iTunes?

I have tried re-installing itunes, restarting computer/ phone, disabling security software, different USB cords, etc.. I followed a page on apple (http://support.apple.com/kb/TS1538) and concluded I am missing the driver but none of the suggestions have fixed the problem.

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

How can I download the apple mobile device usb driver?

Mine is missing. I have followed the steps here : http://support.apple.com/kb/TS1538
The device driver is missing. I tried removing all things apple from my computer and reinstalling itunes to no avail. Neither my computer nor itunes recognize either my iphone 4s or my ipad. It isn't my usb ports as I have two and they are working with other devices. It isn't the cables as my iphone and ipad have two different cables. I can't seem to find info that addresses the driver specifically as this seems to be the problem. I also tried another suggestion where I made sure the usb ports weren't in power saver mode. Any suggestions? I really appreciate your help.

Have you done:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
What results do you get when you run this:
iTunes for Windows: Device Sync Tests
Do both the Home button and Power button work OK normally?

Apple mobile device usb Driver isn't working

I have an Ipod Nano 3rd gen. and the problem i have is that the Apple Mobile Device USB Driver has a yellow exclamation point next to it in device manager. When I try to reinstall driver it says CANNOT THIS HARDWARE THERE WAS A PROBLEM INSTALLING THIS HARDWARE: Apple Mobile Device USB Driver AN ERROR OCCURED DURRING THE INSTALLATION OF THE DEVICE
DRIVER IS NOT INTENDED FOR THIS PLATFORM.
I want to know how to fix this. What does it mean by not intended for this platform?
I've uninstalled every thing that comes with itunes(Bonjour, etc.) and it still won't work. It will sync to my brother's Mac but not to my PC. I've also synced it to my PC before. I need to know how to fix the Apple Mobile Device USB Driver.
Message was edited by: xxSHABANGxx
Message was edited by: xxSHABANGxx

Hello there,
And welcome to Apple Discussions!
First of all, sorry to hear you are having so many troubles with your iPod. Take a look at this article for information and help on driver errors and installation. Even if you have already attempted some of these recommended troubleshooting steps, try just once more. It's worth a shot.
http://support.apple.com/kb/TS1538
B-rock

Apple Mobile Device USB Driver (CODE 52 Error)

I've been trying to sync my ipod touch with my laptop computer. I recently updated my version of iTunes, and now can not get my ipod to sync with my computer. The problem is in the Apple Mobile Device USB Driver. The error I am getting is a Code 52 error which states: "Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source." I've tried uninstalling the USB driver along with iTunes and all the related software. I have a windows 7 notebook. Any help resolving this issue would be greatly appreciated.

Hi ADziack24,
Thanks for using the Apple Support Communities. The following resource includes an entire section dedicated to the error you are receiving. The steps may help to resolve your issue:
iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
http://support.apple.com/en-us/TS1538#error52
- Matt M.

Apple Mobile Device USB Driver Not Working (Code 10)

i have a windows 8 laptop and the "Apple Mobile Device USB Driver" in the Device Manager recently stopped working, it has this little yellow triangle with a '!' in it next to it. i have restarted my computer/iphone several times, i've reinstalled itunes a few times, i've tried different USB ports and different cords.
it also says "This device cannot start. (Code 10)"
Please let me know if you have had and fixed this problem
thanks

Yep...^^
I just fixed my ipod nano problem on my own and figured I'd share as I have just spent the last 4 hours trying to trouble shoot all of Apple's problems...following everyone's tips...nothing worked until I figured it out on my own.
I'm running windows 7 and have an Ipod Nano (6th Gen). Hard drive crashed on computer. Replaced HD. Everything works fine now. Downloaded iTunes along with all other programs. Nano wouldn't show up or sync on iTunes. Said Device Driver Software was not successfully installed (some USB problems). Tried everything. Finally, I figured it out.
Disconnect Nano. Uninstall iTunes AS WELL AS
Apple Application Support, Apple Mobile Device Support, and Apple Software Update. Apple only
tells you to uninstall iTunes and reinstall..restart computer bla bla bla. I said screw it and uninstalled all Apple programs (well, the listed ones above). I hooked up my nano to my computer to make sure the device manager recognized it without anything else plugged in...and it did. I unplugged it. Reinstall iTunes and all three other Apple programs listed above will also reinstall. I opened iTunes and plugged in my nano. It started with the "installing device driver software" and I was sure
it wasn't going to work. Well, it did work. My nano showed up in the upper right bar of iTunes and synced. Unreal... I unplugged my nano and plugged in the wife's. Once again, "installing device driver software." Voila! Her's showed up and synced too. I plugged mine back it to make sure it worked and it did. I'm done. It's working. Hope these steps work for you as well.

I disabled "Apple Mobile Device USB Driver" in Windows

I did this because my device wasn't charging and I was trying (still am trying) to solve that problem.
But once I disabled the "Apple Mobile Device USB Driver" under the Device Manager the device didn't dhwo up with an "X" next to it it just went away. And now when I plug in ipods it will not show up at all!
I even booted into safe mode expecting to see more drivers there and I still didn't see the apple one to re-enable it. I should have deleted it then it would have just come back on a re-boot!
Anyone have any suggestions?

Re-installing the apple mobile device support under add and remove programs fixed this issue. Found this after many iTunes re-installs.
Still have a charging issue. I will post that in a different message.

Apple Mobile Device USB Driver is listed in device manager, but has a yellow "!". I try reinstall,disable,enable the drivers but the problem persist. Could you help me ?

Hi
I connect my ipad to my pc (Windows xp SP3) and I can see my ipad and photos in my computer. When I install the itunes 11 , after installation , I can't connect the ipad again or any other apple device. The Apple Mobile Device USB Driver is listed in device manager, but has a yellow "!".
I have try to reinstall the drivers from c:\progamfiles\common files\apple\... but the problem persist. Could you help anyone about this ?

You need to completely uninstall iTunes from your computer and then download and install it again.
You do know that Microsoft has a web site, right?

TS1538 The Apple Mobile Device USB Driver has the Yellow ! for a status

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