TS1538 the issue with my phone is that it will not turn off, or restart, and do anything
When the article was talking about restarting your phone/ipad/ipod touch, i can't because it only has a glowing apple with an empty loading bar and won' do anything else
Press the Home menu button and the power button until you see the apple sign. Then put it back on.
Similar Messages
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My ipad has sort of frozen but will not turn off by pressing and holding the sleep/wake button
my daughters i pad has sort of frozen. She can lock it and unlock it. All it is showing is her wallpaper. All her apps have disappeared.
We cannot restart it as per the apple support troubleshooting assistant as it will not turn off. HelpHave you tried to hold down the sleep and home keys for about 20 seconds or so, until you see a silver apple. See if you can get it to reboot.
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Ipad will not turn off at all and it still has the buffering symbol
My iPad will not turn on or off. It has the buffering symbol and it has been buffering for hours. What do I do?
connect your ipad to itunes and just restore or update it
if that does not work put your ipad into DFU mode
here are some tips:_
Here are steps to get DFU Mode: Open iTunes on computer. Connect iPhone to computer. (some turn off iPhone here, I do not) Hold both home and power buttons for exactly 10 seconds, release power button, keep holding home button until iPhone recognizes iPhone in Recovery Mode. Usually takes 10-20 seconds of holding the home button. If the iPhone screen is black (blank) the iPhone is in DFU Mode.
You can search the Web for even deeper DFU Modes that can be achieved to avoid iTunes Errors, but these techniques cannot be discussed on Apple Supported Forums. -
hey guys ive got issues with my macbook pro that i bought not a year ago, and for the last week its just randomly restarting especially when im watching a video or using finalcut pro x can someone help me?
What do you mean "Leave them my laptop again"? do you mean you have had it worked on before? for the same problem or a different one?
You need to take it in to Apple ASAP. No matter how long they have it, you want it fixed and fixed correctly.
top_cheese_1 wrote:
i bought it june 2012.. still on the warranty. i just didnt wanted to leave them my laptop again, but ok if you think thats what i should do.. -
hi i have updated the 8.1 in my i phone 4s . then i got in my home screen i tunes and charging symbol only . its not getting on . can you help me out to solve the issue with my phone ?? thanks.
Hi vijayanandhtkp,
It sounds like you are getting the Connect to iTunes screen as discussed in this article.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
If so, please check out this article as linked from there.
Use iTunes to restore your iOS device to factory settings - Apple Support
Thank you for using Apple Support Communities.
Nubz -
So yes like mentioned above...i am a new mac user...have only had it about four days and have had a windows based system always before this. The issue I am having is that I will be in safari and it will work perfect for a while and then i will open a new tab and attempt another website and it will either be extremely slow or will give the error that it cannot connect to the server, however, when i run diagnostics my internet is fine. The only solution i have found is to reboot and geeksquad has been unable to replicate the problem while connected to my computer to try to do so. Does anyone have any suggestions or anyone else with this problem? If you have a "fix" please try layman's terms because again I have no idea about macs haha. Thanks,
So yes like mentioned above...i am a new mac user...have only had it about four days and have had a windows based system always before this. The issue I am having is that I will be in safari and it will work perfect for a while and then i will open a new tab and attempt another website and it will either be extremely slow or will give the error that it cannot connect to the server, however, when i run diagnostics my internet is fine. The only solution i have found is to reboot and geeksquad has been unable to replicate the problem while connected to my computer to try to do so. Does anyone have any suggestions or anyone else with this problem? If you have a "fix" please try layman's terms because again I have no idea about macs haha. Thanks,
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i updated my 4s yesterday, but my phone will not work at all now, and will not turn off. It has a itunes image on the screen with an arrow underneath and what looks like the charger lead. i've had it on charge! is there anything else i can do?
Cconnect it to your computer with the latest version of iTunes installed.
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Hello, well im having some problems with my ipod 4th gen it will not turn on and when i plug it in to itunes it will not come up saying i need to restore. when i try that it will not complet. the ipod will not do anything at all... please help me i havent got extra money to spend..
Just what happens when the restore does not complete?
Error message?
Does it freeze? Is so what is listed in the status bar of iTunes? -
I had an iPod Classic 5th Gen that I upgraded from 30gb to 80gb. The problem I'm having is that it will not sync more than about 5.4gb worth of songs. The iPod begins to freeze mid sync and the (-69) error message haults the sync process. The hard drive has been upgraded, it has a new logicboard (with 128mb RAM), new housing, battery, hold / headphone jack. Basically the only original parts are the bezel, click wheel, screen, and data ribbons. Have attempted the 3Rs and have also tried to isolate potentially corrupt audio files and remove them, but this did not seem to be the primary cause. The sync failure consistently happens at just under a 1000 songs (5.4gb) and then it starts to error (-69) any song after that. Your advise would be enthusiastically received.
Here is what worked for me:
My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc. -
The light on the back of my phone will not turn off, even when I turn the phone off. Help?
The light on the back of my iphone 4s will not turn off. Even when I turn the phone off the light stays on. Can someone help? I did notice that the camera on the back has a little bit of moisture. (I have 3 small kids).
You will need to have the hold switch replaced.
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omg phone frozen during sync, will not turn back on and itunes wants me to restore but unsure if all my precious photos etc have been saved and if so where they are?? I cannot turn phone back on its frozen with itunes icon picture on screen!! help
Once the Device is asking to be Restored with iTunes... it is too late to save anything...
To minimise loss... Connect to iTunes on the computer you Usually Sync with and Restore from the most recent Backup...
http://support.apple.com/kb/HT1414
Restore from Backup
http://support.apple.com/kb/ht1766 -
yesterday for the first time i turned on my macpro 2011 model and i got a crazy gray screen with lines all over it ,so i held down the power button and turn off then restarted and all was ok could someone help me with this,what caused this shut down. werd
Are the lines like psychedelic herringbone? If yes, I had that happen once, it was something serious, like the
Logic board. The good news is that it was fixed without any loss of data on the hard drive. Take it in to have Apple look at it ASAP. I took it to TekServe at the time, they are very nice about preserving your data and user library when possible.
Good luck and don't panic. -
HT4528 The flash on my phone will not turn off. How do i manually turn it off?
The flash on my phone will not turn off and is draining the battery. I've already tried turning the flash off in camera mode and resetting the phone to factory settings. Neither worked.
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
If these steps do not resolve the issue, take it to Apple for evaluation and possible replacement. -
how do i fix my ipod if the computer says itunes cannot connecet to the ipod with out entering your password?but i turn on my ipod and it says disabled connect to itunes?
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... -
If I leave the apple tv alone, will it turn off by itself and come back to the screen that it was left at
no it will not come back to the screen it was left on
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