TS1538 Today's iTunes update corrupted my Windows 7 PC - anyone else?

So this morning (Jan 24th) I openedmy Dell (Windows 7) laptop and as usual (a weekly event it seems) there was the good ol' Apple software update window.  I ran the update and get the following messages when I try to start iTunes:
"The program can't start because MSVCR80.dll is missing..."
and then "Error 7".
It was running fine before this update. 
1.  Has anyone else had this happen?
2.  Does anyone know of any way to get this information to "someone in charge" at Apple?
Thanks!

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

Similar Messages

  • Can anyone help me? The iTunes update corrupted my program. I uninstalled, and then reinstalled iTunes; only to find an error message about iTunes Helper. After several fruitless, repeat attempts, I am at a loss. Please help-

    Can anyone help me? The iTunes update corrupted my program. I uninstalled, and then reinstalled iTunes; only to find an error message about iTunes Helper. After several fruitless, repeat attempts, I am at a loss. Please help…

    Many thanks.
    With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version):
    http://www.rarlab.com/download.htm
    Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
    Does it install properly for you?
    If instead you get an error message during the install, let us know what it says. (Precise text, please.)

  • I installed an iTunes update on my Windows Vista PC and now I can't open itunes. It says MSVCR80.dll not found. What can I do pls?

    Hi, I downloaded an itunes update to my windows vista pc a couple of days ago.
    Now I cannot open itunes because I am told that MSVCR80.dll can not be found.
    What is my best course of action please?

    Troubleshooting issues with iTunes for Windows updates - MSVCR80

  • TS3212 I installed an iTunes update on my Windows Vista Laptop and iTunes wouldn't start saying it was missing MSVCR80.dll, now when I start Outlook it is going on about a mobileme error? Any advice? I'm tempted to not use iTunes ever again.

    I installed an iTunes update on my Windows Vista Laptop and iTunes wouldn't start saying it was missing MSVCR80.dll, now when I start Outlook it is going on about a mobileme error? Any advice? I'm tempted to not use iTunes ever again.

    Troubleshooting issues with iTunes for Windows updates - MSVCR80

  • I just did an itunes update on my windows vista 64 and have been getting a runtime error eversense.  Unstalled everything apple per microsoft forum discussions and solved the problem.  When is apple going to update this problem for itunes?

    I just recently did an itunes update on my Windows Vista 64 and have been getting a runtime C++ R0634 error ever since. Per microsoft forum discussions, I have removed everything apple on my computer to get this runtime error to stop.  When I tried to remove and reinstall itunes, I get an error message during installation and to try again. Has just become a cycle.  Apple, are you working on this? 

    I have exactly the same problem.  Got update notice from Apple for iTunes and getting the C++ runtime error R0634 ever since.  I have no clue how to fix it....meantime, I can't even pull up Outlook to check email.  HELP!!
    ksware

  • ITunes update error 7 (windows error 1114) on Windows Vista Home Premium SP2

    I have been trying to update iTunes for the past month. I admit that I had not been keeping up with the updates for about a year but now that I want to update it, I am getting an error.
    Computer: hp Pavilion dv6700 Notebook PC, Intel Core2 CPU T8100 at 2.10 GHz
    OS: Windows Vista Home Premium, Service Pack 2
    iTunes update error 7 (Windows error 1114)
    error message from Windows:
    Runtime Error!
    Program: C:\Program Files\iTunes\iTunes.exe
    R6034 Application has made an attempt to load the C Runtime Library incorrectly. Please contact applications support (that is Apples iTunes) team for information.
    I am also getting C Runtime Library error message about once a day since I tried to update iTunes.
    What do I do?

    See Troubleshooting issues with iTunes for Windows updates.
    tt2

  • Since updating my iPhone 4 to iOS 5.1 I'm having compatibility issues with my speakers and my iTunes wifi sync isn't working. Anyone else having the same problems?

    Since updating my iPhone 4 to iOS 5.1 I'm having compatibility issues with my speakers / docking station and my iTunes wifi sync isn't working. Anyone else having the same problems? Both worked fine until the update...

    Okay. I got it working again by setting it up as a new phone instead of just syncing. Then I backed up. All is good today.

  • With the new update iTunes lost my important play lists. Anyone else?

    With the new update iTunes lost my important play lists. Anyone else?

    If you have a backup on iCloud or iTunes you would not have lost all your data, the update went fine on my phone and my wifes and many others. On forums you dont see the millions of users saying it went well, just the few with issues. If you had no backup thats not Apples fault, thats yours. The same will happen whatever platform you go to if you dont back your data up.

  • HT1689 can't get itunes updates on ipad, but can get everything else...genius, purchases, etc. When I select "updates" screen is blank.  Any ideas??

    Can't get itunes updates on ipad, but can get everything else...genius, purchases, etc. When I select "updates" screen is blank.  Any ideas??

    The update server is down; try this temporary workaround
    App Store>Purchased>Select "All"
    Note: Look out for apps that have the word "Update"
    http://i1224.photobucket.com/albums/ee374/Diavonex/9c256282736869f322d4b3071bbb2 a82_zps51a6f546.jpg

  • HT1338 Installing 10.8.2 Update corrupted my Excel program.  Anyone have similar problem?

    Installing 10.8.2 Update corrupted my Excel program.  Anyone have similar problem?
    Complete Error Message Follows.
    Process:         Microsoft Excel [3316]
    Path:            /Applications/Microsoft Office 2011/*/Microsoft Excel.app/Contents/MacOS/Microsoft Excel
    Identifier:      com.microsoft.Excel
    Version:         14.2.5 (14.2.5)
    Build Info:      Unknown-121010~0
    Code Type:       X86 (Native)
    Parent Process:  launchd [152]
    User ID:         501
    Date/Time:       2013-01-29 15:44:54.676 -0800
    OS Version:      Mac OS X 10.8.2 (12C60)
    Report Version:  10
    Interval Since Last Report:          1802250 sec
    Crashes Since Last Report:           18
    Per-App Interval Since Last Report:  4372580 sec
    Per-App Crashes Since Last Report:   18
    Anonymous UUID:                      0CB2796E-AC9E-3E7C-BC38-005399B53EDB
    Crashed Thread:  0
    Exception Type:  EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000002, 0x0000000000000000
    Application Specific Information:
    dyld: launch, loading dependent libraries
    Dyld Error Message:
      Library not loaded: @rpath/mbukernel.framework/Versions/14/mbukernel
      Referenced from: /Applications/Microsoft Office 2011/*/Microsoft Excel.app/Contents/MacOS/Microsoft Excel
      Reason: image not found
    Binary Images:
       0x37000 -  0x16c7fe7 +com.microsoft.Excel (14.2.5 - 14.2.5) <ACC98FB6-86C3-DE9A-62A1-11A1DD131ACE> /Applications/Microsoft Office 2011/*/Microsoft Excel.app/Contents/MacOS/Microsoft Excel
    0x8fe36000 - 0x8fe68e57  dyld (210.2.3) <23DBDBB1-1D21-342C-AC2A-0E55F27E6A1F> /usr/lib/dyld
    Model: MacBookPro3,1, BootROM MBP31.0070.B07, 2 processors, Intel Core 2 Duo, 2.2 GHz, 2 GB, SMC 1.16f11
    Graphics: NVIDIA GeForce 8600M GT, GeForce 8600M GT, PCIe, 128 MB
    Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz, 0xCE00000000000000, 0x4D342037305432393533455A332D43453620
    Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz, 0xCE00000000000000, 0x4D342037305432393533455A332D43453620
    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x87), Atheros 5416: 4.0.70.23-P2P
    Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    PCI Card: pci168c,24, sppci_othernetwork, PCI Slot 5
    Serial ATA Device: TOSHIBA MK2035GSS, 200.05 GB
    Parallel ATA Device: HL-DT-ST DVDRW  GSA-S10N
    USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd400000 / 2
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8205, 0x1a100000 / 2
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x5d100000 / 3
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x021a, 0x5d200000 / 2

    There is a service pack 3 at version 14.3.0
    I don't know if excel 14.2.5 is part of that or needs updating.

  • I recently did the 5.3 update to my Apple TV and now it is running sluggish and things keep freezing and then pictures are loading on top of each other. Then I did a hard reset today and now the WWDC app is gone. Anyone else having these issues?

    I recently did the 5.3 update to my Apple TV and now it is running sluggish and things keep freezing and then pictures are loading on top of each other. Then I did a hard reset today and now the WWDC app is gone. Anyone else having these issues?

    I have been having problems with my atv 3 not transmitting/receiving 5.1 surround. Whether I stream from my computer or watch movies, I am getting no 5.1 audio. The atv won't even show the option for surround. I tried to restore and reset the device but it didn't help.
    I haven't had any problems with missing apps or freezing or anything similar to what you are experiencing. This update has many bugs. Other threads have reported even more problems. Hopefully I can go back to the previous update.

  • Iphone 6 won't download new apps or updates since ios 8.2. Anyone else got this problem???

    Iphone 6 won't download new apps or updates since ios 8.2. Anyone else got this problem???

    If you are talking about today, then
    App Stores are currently down. Try again later:
    http://www.apple.com/support/systemstatus/
    GB

  • When I go to my downloads folder on my dock and click the file all the content shows up but as soon as I go to open it in the finder, I get a blank window. Has anyone else had this problem, if so, How do you fix it.

    When I go to my downloads folder on my dock and click the file all the content shows up but as soon as I go to open it in the finder, I get a blank window. Has anyone else had this problem, if so, How do you fix it. I also cant delete anything from this folder because of it. Any help would be greatly appreciated.

    Hey Allen,
    I am having the same issue here in September.  How did yor situation get resolved.  My iPad Siri works great.  My iPhone 5 Siri has been out of comission (OOC) for almost a month and I am beginning to get a little frustrated since Siri works so well in July....ANY assistance would be highly appreciated... Thanx

  • Since updating my iPad to IOS 7.1.2, individual Apps won't update from with Apps.  Has anyone else had this issue?

    Since updating my iPad to IOS 7.1.2, individual Apps won't update from with Apps.  Has anyone else had this issue

    Thanks SerZak!  I lost my reply to your post.  But I discovered I was logged out after the update.  I logged back in and it was sorted.  I wouldn't have worked this out on my own, so thank you for you help.  Much appreciated. 

  • We cannot complete the software update for apple tv.  is anyone else having this problem.  it gets to about 99%, then says 'unsuccessful'.

    we cannot complete the software update for apple tv.  is anyone else having this problem.  it gets to about 99%, then says 'unsuccessful'.

    toccolo wrote:
    I had the same problem when trying to update from 5.1 to 5.1.1 over ethernet. Try unplugging the ethernet cable and update over WiFi - worked for me. After the update you can plug in the ethernet cable again.
    Yes, I had the same problem and resolved by the method suggested by Toccolo...... thanks.

Maybe you are looking for

  • Just had an ipad and made a mistake on the password. Have now changed the password and everthing works great except facetime it will not accept the password. how can i change it please

    Hi Just had an ipad for xmas and it worked great,but I wasn't sure of my password and guessed (should have waited till I got home), eventually I changed the password and left it over night. Success I could now access my apple account, but could not g

  • Zen Stone Plus 4GB - Problems with Sp

    Hi, I have a new Zen Stone Plus Player. According to the Creative Audio CD Ripper, I have . GB of free space left, and yet it tells me there is no space when I try to rip a CD. Let me stress, that I have not put my music files etc. in the root direct

  • Managing File Size

    I am currently trialing the Captivate product. I created a demonstration of @ 50 slides. 8-10 mins in duration. To my horror, the file size is over 100 MB's (and growing). Can you give me some suggestions as to what steps I can take to drastically re

  • Verify disc not completing

    My machine has been acting tweaky so I verify disc and repair permissions but verify disc doesn't complete. I try it a few different times and it makes it to different stages and then it just stops. Any ideas how to get it to complete the cycle or wh

  • Web-i Custom Number Format Document

    I am trying to configure a date to show in a specific format (i.e. MM/DD instead of something else). I realise that I could create new variables (formatdate function)...but this is time consuming as I have many date objects. Does anyone know of any d