TS1538 try to connect with itunes get screen that says diabled connect to itunes but cannot connect to itues get past the screen to enter my passcode

cant connect get past the diabled connect to itunes and enter passcode to get into itunes

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen                         
If recovery mode does not work try DFU mode.                        
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up     
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store        

Similar Messages

  • HT201304 ? I have forgotten my restrictions passcode and can't make any changes. I have already did a reset with iTunes but it still didn't help. The restrictions lock is still there.

    I set a restrictions passcode and have completely forgotten it. I have tried to reset with iTunes but it just clears out my phone and when I turn it back on its still locked in the restrictions menu. U can't do a reset on your phone without it... So I don't know what to do.. Help!!!

    There is no default code.
    - Place the iOS device in Recovery Mode and restore via iTunes. For how to restore: iTunes: Restoring iOS software
    You have to either:
    - Restore from a backup that was make before you added the Restrictions passcode. If you restore from a backup made with the Restrictions passcode the Restrictions passcode is also restored.
    - Restore to factory settings/new iPod

  • I did a full system restore to my phone along with the new 7.0 update. Now I went to restore my phone setting back through Itunes and it goes through all the steps but when it is completed it wont get past the "Connect to Itunes" screen

    I did a full system restore to my phone along with the new 7.0 update. Now I went to restore my phone setting back through Itunes and it goes through all the steps but when it is completed it wont get past the "Connect to Itunes" screen

    So what happens when you connect to iTunes?

  • My iPod is disabled, but not because I forgot the password. It says I need to connect with iTunes, but when I try it says I need to enter the password. What do I do?

    My iPod is disabled, but not because I forgot the password. It says I need to connect with iTunes, but when I try it says I need to enter the password. What do I do?

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • HT201263 I have completed these steps several times, and my iphone still says connect to itunes to activate, I just want to get past the activation screen.. and it will not do it. Any other options?

       I cannot get past the connect to itunes to activate screen, i can't even get to the home page with apps and stuff. I bought the iphone used, and was hoping to set it up with prepaid, but I can't get it to activate. I connect it to itunes, and it downloads the new software, and still will not go past the activation screen.

    It sounds like you bought a jailbroken phone (assuming you didn't jailbreak it yourself). Take it back for a refund.

  • HT1386 I am trying to setup my new iPhone 5s with iTunes, but after I have synced everything te screen continues to say connected to iTunes, how do I continue with setting up my phone?

    I am trying to set up my new iPhone 5s with iTunes, I've connected my phone to the computer and synced all of my apps and music, but the screen on my phone still continues to say connected to iTunes and doesn't seem to be continuing on with the set up. Any ideas on what's wrong?

    Hi Bomag,
    If you are having issues restoring your iPhone and are unable to get past the Connect To iTunes screen, you may find the troubleshooting steps outlined in the following article helpful:
    If you can't update or restore your iOS device
    http://support.apple.com/kb/HT1808
    Regards,
    - Brenden

  • Ipad screen is white. Restored it on iTunes. Press home and on switch goes black then back to white with no logo at all. Can't get past the white screen. This happened after running app updates. 16GB OS 7.1.1

    The ipad screen is white. Holding buttons didn't work so I restored it on iTunes. When I press home and on switch, the screen is white,  goes black then back to white with no logo at all. Can't get past the white screen. This happened after running app updates. Is there any fix besides going to Apple store? In iTunes on computer can see what is on there. 16GB OS 7.1.1

    FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. You must follow step 1 to step 4 VERY CLOSELY.
    3. Repeat the process if necessary.

  • How do i get past the screen that shows itunes icon and connection cord?

    How do i get past the screen that shows itunes icon and connection cord?

    Connect the iPod to your computer and restore via iTunes
    iTunes: Restoring iOS software

  • I try to log into itunes but get message Apple ID does not have permission to access iTunes Connect.

    I try to log into itunes but get message Apple ID does not have permission to access iTunes Connect.
    What do I need to do to have access to iTunes?

    do you have your apple id set up for publishing books?
    please take a look here:
    https://itunesconnect.apple.com/WebObjects/iTunesConnect.woa/wa/bookSignup

  • I try to connect to iTunes and it comes up with a box saying "iTunes could not connect to the iPad because it is locked with a passcode. you must enter your code on the iPad before it can be used with iTunes", but i cant enter the code on the iPad

    I try to connect to iTunes and it comes up with a box saying "iTunes could not connect to the iPad because it is locked with a passcode. you must enter your code on the iPad before it can be used with iTunes", but i cant enter the code on the iPad because it is saying "connect to iTunes". Can anybody help?? It is on the new iPad.

    FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. You must follow step 1 to step 4 VERY CLOSELY.

  • Hello good evening. my iphone 3g I try to restore with itunes and not completed the restoration gets stuck and disconnected and brand UNKNOWN ERROR -1. can help me please.

    hello good evening. my iphone 3g I try to restore with itunes and not completed the restoration gets stuck and disconnected and brand UNKNOWN ERROR -1. can help me please.

    Try a different cable...
    yescadnk wrote:
    ... UNKNOWN ERROR -1. can help me please.
    Error -1
    Attempt to restore your iOS device two more times.
    If the issue is still unresolved, the device may need service.
    From Here  >  http://support.apple.com/kb/TS3694

  • My iPhone will not get past the connect to iTunes screen. I tried downloading iOS 8.0.2 and it downloaded but then cancelled because of an error. My iPhone will not do anything at all.

    So my iPhone 5s will not let me get past the connect to iTunes page.
    Thursday night I went to go download iOS 8.0.2 and it said I needed to connect to iTunes. So I plugged my cord into my laptop and it opened up iTunes and proceeded to tell me that I needed to update and restore. So I clicked it and it began updating. After over a day, and many different attempts, it finally downloaded all the way through and then said it was processing the item. After this, there was a said error and I had to restart the update. I haven't been able to use my phone at all and it will not let me get past the connect to iTunes page. Please help.

    I was able to restore my phone!!!
    I called Apple and they said there was nothing more I could do. I called my carrier Verizon and was able to get my computer to recognize my device after trying this-
    Solution:
    After trying EVERYTHING this is the ONLY thing that worked-
    I took the USB connector cable out of the USB port it was in, and tried another one on the otherside of my laptop and iTunes was able to discover my phone in recovery mode. My phone was reset and everything is fine ( thank gosh for backup copies!)

  • I want to register my iPod with iTunes but the registration firm keeps asking for a postcode but there is no field to enter it, although there is an arrow showing where the error is but still no field for entry. Any suggestions how to get past this ?

    I want to register my iPod with iTunes but the registration form keeps asking for a postcode but there is no field to enter it, although there is an arrow showing where the error is but still no field for entry. Any suggestions how to get past this ?

    I can not get to iPhone screen, so no way to get to Settings. That is the problem. When I connect phone to iTunes I get screen asking to insert SIN card. On the phone I'm getting Cinfigure screen asking Launguage , Country or Region, Wi-Fi, ( I can connect to my home wi-fi), and last screen "Activating your iPhone". After two minutes of waiting IM getting message: Your iPhone could not be activated because the activation server in temporary unavailable. try connecting to iTunes or try later or contat apple.com/support.
    Like I mention, I went to Bell as well Rogers store and tried to insert active SIM card with no results.
    Yes, my friend unlock the phone to use with Rogers but I don't know where

  • Hey guys i got a problem connecting with itunes always giving me ox80090318 if u know the answer please let me know thx

    hey guys i got a problem connecting with itunes always giving me ox80090318 if u know the answer please let me know thx

    Hello Makiaveli,
    It sounds like you are getting this error code when you are trying to access the iTunes Store.
    I found this article with this error listed in the symptoms section, for you that should help troubleshoot the issue named:
    Apple software on Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123
    Resolution
    The cause for these issues is a program that monitors the Winsock protocol for Windows conflicting with Apple software. These programs usually use a Layered Service Provider (LSP) that can help identify the particular program installed. The programs that monitor this protocol have a variety of purposes, including security software, content filtering, and optimization of network traffic.
    To find the LSP:
    Download Autoruns for Windows from Microsoft
    Look for Autoruns.ZIP and open the compressed folder.
    After reviewing the contents and the license, drag autoruns.exe to the desktop.
    Open Autoruns.
    Click on the tab that says Winsock Providers.
    A list of items should appear. A column showing the publisher should be available.
    For items other than Bonjour, which is from Apple, check with the publisher for updates to resolve the conflict between their software and Apple software.
    If the publisher is unfamiliar to you, you may be able to use the table below to find out more information about the origin of the modifications to Windows.
    Some of the publishers and programs that are known to have versions with a conflict are listed below:
    Product or Publisher
    LSP Name
    Bigfoot Networks / Killer Gaming
    BfLLR over [MSAFD Tcpip [TCP/IPv6]]
    Bsecure
    Bsecure  over [MSAFD Tcpip [TCP/IP]]
    Bullguard
    BGLsp over [MSAFD Tcpip [TCP/IP]]
    Bytemobile, Inc.
    BMI over [MSAFD Tcpip [TCP/IP]]
    CA / Total Defense Internet Security
    LAYERED_PROVIDER over [MSAFD Tcpip [TCP/IPv6]]
    ContentWatch / Net Nanny
    CWALSPSYS CWALSP MSAFD Tcpip [TCP/IP]
    Covenant Eyes
    Covenant Eyes Monitoring over [MSAFD Tcpip [TCP/IP]]
    Dr. Web
    DrWebSP.4 over [MSAFD Tcpip [TCP/IP]]
    Earthlink Total Access
    PropelLSP over [MSAFD Tcpip [TCP/IP]]
    Eset
    NOD32 protected [MSAFD Tcpip [TCP/IP]]
    Fourelle Venturi
    VENTURI_TP [MSAFD Tcpip [TCP/IP]]
    FoxyProxy
    FoxyProxy Service Provider over [MSAFD Tcpip [TCP/IP]]
    Hide My IP / My Privacy Tools
    My Privacy Tools - LSP over [MSAFD Tcpip [TCP/IP]]
    MegaUpload / MegaKey
    msadmid over [MSAFD Tcpip [TCP/IP]]
    Netintelligence
    NIHLSP over [MSAFD Tcpip [TCP/IP]]
    Netscape Internet Service
    SlipStream LSP over [MSAFD Tcpip [TCP/IP]]
    Netsweeper
    Liger over [MSAFD Tcpip [TCP/IP]]
    Norman/Norman Security Suite
    NLF over [MSAFD Tcpip [TCP/IP]]
    Panda AntiVirus
    PAV_LAYERED over [MSAFD Tcpip [TCP/IP]]
    PC Tools / Spyware Doctor
    PCTOOLS over [MSAFD Tcpip [TCP/IP]]
    PureSight Internet Content Filter
    Winsock over MSAFD Tcpip [TCP/IP]
    Ratajik Software StationRipper
    AVSDA over [MSAFD-Tcpip [TCP/IP]
    Safe Eyes / McAfee Family Protection
    Internet Content Filter over [MSAFD Tcpip [TCP/IP]]
    Sendori
    SendoriLSP over [MSAFD Tcpip [TCP/IP]]
    SpeedBit Video Accelerator
    SBLSP over [MSAFD Tcpip [TCP/IP]]
    TellyAbroad
    EasyHideIP over [MSAFD Tcpip [TCP/IP]]
    Trend Micro
    Trend Micro LSP over [MSAFD Tcpip [TCP/IP]]
    VMWare
    VMCI sockets DGRAM
    Wave / Embassy Trust Suite
    Wave Systems Kerberos LSP over [MSAFD Tcpip [TCP/IP]]
    XFire
    Xfire_LSP MSAFD Tcpip [TCP/IP]
    Once you've identified the third-party software that installed the LSP, you should check for updates. If the software is your security software, see iTunes: Troubleshooting security software issues for additional information. 
    Bytemobile is usually associated with cellular data connection software. You may want to check if your provider has instructions to disable or uninstall that portion of the software, such as these instructions from AT&T.
    Note:  If unsure on the origin of your LSP, you may try to locate vendor information to determine which software is responsible for the non-default value here.
    Thank you for using Apple Support Communities.
    Cheers,
    SterlingD

  • I just updated my iphone to ios7 and I keep getting stuck at the 'Set up your iPhone' screen. I click 'Restore from Itunes Backup', but it only ends up restarting after restoring and fails to get past the 'Set up your iPhone' screen. Any ideas?

    I just updated my iphone to ios7 and I keep getting stuck at the 'Set up your iPhone' screen. I click 'Restore from Itunes Backup', but it only ends up restarting after restoring and fails to get past the 'Set up your iPhone' screen. Any ideas?

    Normally, I would suggest restoring the iPad and uninstall and reinstall iTunes but you have done both of those things - more times than you ever imagined!
    Have you thought about turning auto syncing off?
    Without connecting your iPad to your laptop, start iTunes. Click on Edit. Click on Preferences. Click on Devices. Check the box next to "Prevent your iPod etc. from automatically syncing." Click OK.
    If you do this you can backup the iPad right away before it syncs. You may want to go into all of the iTunes tabs and just make sure that all of the current content on the iPad is selected to sync before you actually do sync.
    This doesn't solve the problem, but it would prevent the automatic sync and erasing content. Hopefully, in the next few days- when iOS 5 is released - you will also be relieved of this weird iPad behavior - since the iOS devices are supposed to become PC free.
    BTW - and this is no excuse for what you are experiencing, but I have found that some of the game apps that I had on my iPad turned out to be quite troublesome and after I removed them, my problems went away. I know that is almost sacrilege with regard to the Angry Birds addiction .... But I'm just saying ...

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