TS1538 Why am i getting error 9006 when trying to restore my ipod 5th gen?

Why am i getting error 9006 when trying to restore my ipod 5th generation?

Configure your security software
Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
Common errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.

Similar Messages

  • TS1441 I continue to get error 1430 when trying to restore my ipod classic

    A couple of days ago the battery drained very quickly.  I also found that some songs although apparently on the ipod did not play. When I attempted to synch first time I was told that I did not have the authority to make changes.  I eventually went the restore route but on my two macs get the 1430 message.  (and it seems as if the battery has drained again?) My ipod is 5th generation classic.
    Thanks for any help and a Happy Christmas!

    Then tell us what error message you are getting?

  • TA38633 I get error 1601 when trying to restore my ipod HELP!

    i have uninstalled and re installed itunes and mobile device helper help!

    Error 1600, 1601, 1602: Try the following steps to resolve this error:
    Ensure proper USB isolation troubleshooting has been performed, and test with a known-good cable.
    Follow the steps listed for Error 1604.
    This error may be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
    Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
    Restore and wait for error 1604.
    When prompted, click OK.
    Close and reopen iTunes while iPhone remains connected.
    iPhone should now be recognized in Recovery Mode again.
    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
    http://support.apple.com/kb/TS3694#error1601

  • Why am i getting error 5002 when trying to redeem a UV movie purchase?

    Why am i getting error 5002 when trying to redeem a UV movie purchase?

    Sharonc21 wrote:
    If one is downloading directly to the iPhone via WiFi, it doesn't matter what version of iTunes is on the computer.
    I decided to sync my phone to Outlook via iTunes.  First thing, iTunes discovered that 7.0.3 was not on my phone.  It asked if i wanted to install it.  I said, "yes", and VOILA!! 7.0.3 is now installed on my iPhone.
    So therein is the answer.  Have no idea what bug is in there to keep it from loading to some phones directly via WiFi, but obviously, it is something!!
    There is no bug.  While you can update your iOS via wi-fi, it's recommended to do so via USB & iTunes.  Depending on your wi-fi connection & singal strength, you can get errors.  That's not a function specifically of the device.

  • TS1424 Why am I getting error 11222 when trying to access the store?

    Why am I getting error 11222 when trying to access the store?

    The 11222s can sometimes be associated with LSP issues.
    I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • Why do i get error 1004 when trying to get ringtone?

    why do i get error 1004 when trying to buy song(ringtone) on my iphone

    Read this
    Error 1004 and 1013: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to default on Windows. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.

  • HT203421 why do i get error 1004 when trying to download mountain lion software?

    why do i get error 1004 when trying to download mountain lion software?

    Read this
    Error 1004 and 1013: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to default on Windows. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.

  • Why do I get error 1303 when trying to install either Reader X or XI on Win 7??

    Why do I get error 1303 when trying to install either Reader X or XI on Win 7??

    Hi kbannister1
    Please refer to the following forum thread on error code 1303 when trying to install Reader x or XI.
    http://forums.adobe.com/thread/670046
    Hope this helps.
    Regards,
    Sumit Singh

  • HT201210 Keep getting error 9006 when updating iOS system for iPOD and iPHONE and not sure what to do, any solutions

    Keep getting error 9006 when updating iOS system for iPOD and iPHONE and not sure what to do, any solutions?

    Errors related to third-party security software
    Error 2, 4 (or -4), 6, 1000, and 9006
    Follow the steps to troubleshoot security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. An incorrectly set default packet size can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    Verify that access to ports 80 and 443 are allowed on your network.
    Verify that communication to albert.apple.com or phobos.apple.com isn't blocked by a firewall or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under "Advanced steps > Rename, move, or delete the iOS software file (.ipsw)" below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.
    Errors related to downgrading iOS

  • I need some help. im getting error -69 when trying to sync my ipod. i dont kno what to do. ive tried googling as much info as i can on this but i cant seem to find a answer to get me off to a good starting point. i back all my music up on a hard drive.

    i need some help. im getting error -69 when trying to sync my ipod. i dont kno what to do. ive tried googling as much info as i can on this subject but i cant seem to find a answer to get me off to a good starting point. i back all my music up on a external hard drive.

    If the file was not originally from iTunes, you'll need to redownload it from it's original source or rerip it from the CD.  Files can sometimes go bad and become corrupted.  As to how or why that happens, there are a number of ways.
    What format are the problematic tracks in? Have you tried converting them to another format in iTunes?
    iTunes: How to convert a song to a different file format
    B-rock

  • How do I fix a 1611 error code when trying to restore my ipod?

    How do I fix a 1611 error code when trying to restore my ipod touch?

    Click here and follow the instructions.
    (120576)

  • Getting error 9006  when trying to download 3.1 upgrade for itouch

    can anyone tell me why I might be getting the "unknown error 9006" when trying to download the 3.1 update for my itouch? It just tells me to check my network settings and try again. I don't have any problems downloading anything else.

    disregard. It was a firewall issue and has been resolved.

  • Why do i get error 43 when trying to update iphone3

    why do i keep getting error 43 when trying to update iphone3? very frustrating please help!

    If you back up your device manually before syncing, you can restore it from that backup again. A manual backup does not include the sync process.
    To backup manually do this:
    Connect your iPod to your computer and right click on it in the device list and choose backup. iTunes will backup your iPod without syncing.
    Transfer your purchases the same way, choosing "transfer purchases" this time.
    When you connect your iPod let iTunes erase all media content and  restore your settings and app data from your manual backup afterwards.

  • Getting error -34 when trying to restore my ipad

    I am getting an error (-34) when trying to restore my backup to my ipad after update to ios 5.  Seems to be the same issue as:  https://discussions.apple.com/thread/3374362
    I have plenty of free space on my 64gb ipad but the settings keep getting defaulted to not downsample my music to 128kb.  that would over fill my device. I have been on the phone with apple for over an hour with no end in sight.  I have lost many data files including a recorded meeting from this week.
    If anyone has any ideas I would love to hear them.
    Thanks,
    RA

    Configure your security software
    Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
    Common errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.

  • TS3694 error 9006 when trying to restore

    error 9006 when trying to restrore

    Error 2, 4 (or -4), 6, 1000, 9006
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    Verify that access to ports 80 and 443 are allowed on your network.
    Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.

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