TS1538 Why can't I access the app store on my iphone

For the past 3 days now, I try to download a free app on my Iphone, but it freezes and prompts cannot connect to iTunes, or app store. Can you help with this issue?

Go to settings, then scroll down to appstore and itunes store. Then tap id and sign out. Next, sign in again.
Or restart the device by holding power button until red slider appears. Slide it. After the iphone turns off. Hold the power button to turn it backon. Then try the solution above.

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    Or restart the device by holding power button until red slider appears. Slide it. After the iphone turns off. Hold the power button to turn it backon. Then try the solution above.

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