TS1541 I took my iMac to the store and they wiped it clean and helped me reinstall from a back up but we did not have time to finish the reinstall of all the pictures, when I got home I followed the directions and ii got a message saying that I am nadmini
I was having problems with the software and iTunes, took the iMac to the apple store and they wiped it clean and then helped me restore from my backup. W were able to do most of it but had the pictures left, and it would take to much time, so they sent me home with instructions, I followed the instructions to the letter but got a message saying that the pictures could not be installed because I was not the administrator and I am stuck, can someone out there help me?
Go to System Preferences/Accounts
Click on your name
Select 'Allow user to administer this computer'
Similar Messages
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When trying to Sync my iPhone i got a message saying that my phone could not be read and that it should be restored, upon doing so i got another message saying the iPhone software update server could not be contacted what do i do?
I have now discovered that i cannot update or restore any of my devicesWere those items purchased or downloaded under a different apple ID than what you are logged into on the phone?
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I was updating the software on my iphone4. I got a message saying that it could not update. Now my iphone will not reboot. It only shows a pic to connect to itunes, but nothing is happening when i connect it. How do I fix this?
If you're not a developer then you really should not have upgraded.
I'm unsure how you can fix this as you have already done a back-up on iOS 7 and apple don't support firmware downgrades. -
I want to return my iPad 3, but I did not have an apple account at the time of purchase, and when I type in my order number and proceed to click "cancel order", it prompts me to log in with my apple I'd and then tells me that I am not authorised to do anything on the account in relation to the transaction. What should I do?
You can view and edit your orders without an Apple ID by logging in with your order number, along with the shipping zip code or email address.
I copied the text posted above from this website.
http://store.apple.com/us/help/viewing_changing_orders
Click or tap on the Order Status link here and you should be able to type in the order number and your zip code.
To view or edit your Apple Online Store order, visit online Order Status and log in with your Apple ID and password. -
I own an iMac 2011. I am unable to reinstall and launch premiere pro cc. We I attempt to run the program I get a error message saying that the adobe application manager is missing or need to be updated. I reinstalled the manager but I am still unable to launch any of my programs from adobe. I tried to do a trail with a program and I am still getting the same message.
Davinci thank you for the update.
Please utilize any available uninstallers that are located in the Applications/Utilities/Adobe Installers folder. Once all of the available uninstallers have been run you will then want to rerun the CC Cleaner Tool. You can find directions on the use of the CC Cleaner Tool and a download link at Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html. After the CC Cleaner Tool is run then please reinstall the Creative Cloud Desktop application from Creative Cloud Help | Creative Cloud for desktop.
The CC Cleaner Tool is designed to be used after running the uninstallers. Without running the uninstallers first then a complete removal may not be possible. -
I have moved from the UK to the USA and have a new phone, I try to change my country location on the store and get an error message saying I have to cancel my itunes match and also that I have a pass incomplete, any ideas how to fix and change the store. It is becoming a problem with getting some USA aps and content
Thank you
TomiTunes match is a subscription that you have in when you were still in the UK. According to the terms & conditions you'll need to wait for the susbcription to end before you can change your country to iTunes Store USA.
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My hard drive's gone, I did repair it and now I'd like to get my 'photoshop Elements 7 back, but got a message saying that the serial number is incorrect and it's not. can you help me, please?
Mseixas you can try running the CC Cleaner Tool located at Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and then reinstalling.
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hi, i was recently on an IOS 7 update before it's release and downloaded it from the web and i just got this message saying that my device is not registered as a part of the iphone developer. i have been using this for about 2 months now. what is a fix?
Were you running iOS 7 beta? If so, as a developer you need to log into the Developer forum for assistance.
Not a developer and running iOS 7 beta? <edited by host> -
my ipod got wet, when it dried out completely, i powered back up but i do not have wifi capabilities. Anyone know how to help?
What does when have to do with it? Liquide damage is not covered by the warranty.
Tomo 2 wrote:
When did you purchase it?
For the poster, try here if it is your problem.
iOS: Wi-Fi or Bluetooth settings grayed out or dim
HOwever, if you rerestored to factory defaults/new iPod and still have the problem then that points to hardware damaged caused by the water. Service is required. -
I purchased a 64gb iPad mini but it did not have pages, numbers or keynote loaded to it. The website said it should be loaded, how do I get it back. The App Store does not show it for free.
Was the iPad already on iOS 8, or did you have to update the iPad to it ? Just noticed that they should have been pre-installed on devices with iOS 8 already on them which are 32 gig or larger (prior to iOS 8 they were only available as free downloads, they weren't pre-installed on devices) - so if your iPad had already had iOS 8 on it then they should have been on it : Free Apple apps for your iPhone, iPad, and iPod touch with iOS 8. I can't see anything that says that it's specific to particular countries.
If you go to the bottom of the Featured tab in the App Store app and tap on 'iPad App Collections' and then on the next screen tap 'Apps Made By Apple' they show with a price there as well ?
If they do then I'm not sure what else to suggest apart from potentially contacting iTunes Support and see if they can see why they aren't showing as free : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
My ipod touch (model A1213) is not syncing properly. I have updated the software to the latest (2.2.1) and have even resored it. Itunes says it is working and updated but will not sync and apps. Error message says that app will not sync because a newer version needed.
2.2.1 is not the latest available for any ipod touch.
Is yours the original ipod touch?
If so then:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation) -
is there anyway i can track my ipod touch with just the serial number because someone stole it but i did not have the find my iphone app
You can only track it if you turned on Settings > iCloud > Find My before it was lost/stolen, and then registered it in iCloud's Find My Phone service. You must then log in to iCloud, click Find My Phone and see if it shows up. If it is turned off, not connected to the internet or been reset to factory condiditon it will not show up. There is no way to track it except in that way.
Report it to the police, insurance and cell provider in case the will blacklist the iPhone so it cannot be used.
Change your passwords for accounts on the iPhone. -
I got a message saying that my startup disk is full and I need to delete files. I don't know where to fined the files I need to delete and don't understand how my disk can be full. Can someone help me with this?
To see how much disk space is available ...
Click your Apple menu top left in your screen. From the drop down menu click About This Mac > More Info > Storage
Make sure there's at least 15% free disk space.
Photos, video, documents, etc. all require disk space.
OSX Tips Where did my Disk Space go?
5 Quick Tips to Free Up Disk Space in Mac OS X
Freeing Up Hard Disk Space - Mac Guides
Never remove any Apple pre installed apps or system files. -
About MS silverlight! Went to Bing-maps. Got a message saying that I needed a newer version of Silverlight. Can't find silverlight on my McBook Pro. Does it come loaded on OS X, Safari, any Apple software? I do not recall ever installing it? Should I follow the pop-up warningg and download it?
Thanks John Galt,
I will do that. Hopfully there will be not compatibility issues. A-NmN. -
I tried to update iTunes with the latest version and I got a message saying that - MSVCR80.dll was not installed. I think I successfully installed that through an online help website but I now get R6034 - C\Program Files(x86)\iTunes\iTunes.exe
Hello Bignige52,
The following article provides steps and information that can help get iTunes updated and working.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
Allen
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